yourhealth. yourhome. yourchoice. · by choosing to work towards accreditation, organizations show...

TM

SERVICES

100-1704 Carling AvenueOttawa, ON K2A 1C7

Tel: 613-798-5111Fax: 613-798-5666

www.retireathome.com

YourHealth. YourHome. YourChoice.

Thank you for your interest in Retire-At-Home™ Services.

For more than 20 years, Retire-At-Home™ has provided seniors with choices during times of need. With our personalized services, people just like you have been able to maintain their independence while staying in the home they love!

Although you have health concerns that need to be addressed, your budget is also an important part of your decision in receiving care. We take this into consideration when designing your personalized care plan and ensure that your care is maximized while costs are minimized.

Each one of our home and health care services can be offered individually – such as personal care or home support services – and always include 24-hour supervision from our experienced Care Managers. Each service can be scheduled on any day and can be increased or decreased as desired.

In addition to our individual services, we also offer Service Packages and Programs designed for your situation. These all-inclusive packages can help make your decision very simple. Whether you are coming home from hospital and could use our Hospital Discharge Package, or living alone and could use our Peace of Mind Package, we have a tailored program designed just for you!

We have enclosed an information package on our values and services. Your personal-ized care starts with a friendly, no charge, in-home assessment to discuss your needs and preferences. Call us when you are ready - we look forward to meeting you and listening to your concerns.

If home is where you want to be, then Retire-At-Home™ can help – it’s YOUR Health, YOUR Home, YOUR Choice!

Sincerely,

The Retire-At-Home™ Family

TM

SERVICES

100-1704 Carling AvenueOttawa, ON K2A 1C7

Tel: 613-798-5111Fax: 613-798-5666

www.retireathome.comYourHealth. YourHome. YourChoice.

Accreditation Canada is a national not-for-profit organization that provides health care organizations with a review process to assess the services they provide based on established standards of excellence. Accreditation Canada’s programs and guidance have helped organizations promote quality health care for over 50 years.

Standards of Excellence for Seniors

Accredited organizations undergo an audit every 4 years to ensure they meet or exceed standards. They are graded based on standards of excellence, some of which include:

• Basing care plans on the most up-to-date research and methods for senior care• Supervising quality of care and setting unique care goals for each client• Hiring qualified, exceptional caregivers, who genuinely enjoy working with their clients• Promoting safety, health and wellness among caregivers and clients

The accreditation process is in-depth and detailed. By choosing to work towards accreditation, organizations show commitment to excellence for seniors.

Seniors Deserve the Best

“I’m so proud of this accomplishment,” stated Irene Martin, President and Founder of Retire-At-Home. “We strive to be the most reputable home care company in Canada, because seniors really do deserve the best. Providing the highest quality care for our clients is important to us, and that’s what this accreditation stands for.”

Choosing to work with an accredited home care organization means you’re selecting the highest quality care for seniors. To find out more about the accreditation process, we invite you to visit http://www.accreditation.ca.

Accreditation: What It Means for Seniors

In May 2013, Accreditation Canada designated Retire-At-Home Services Ottawa as “Accredited with Exemplary Standing.” This means Retire-At-Home exceeds the national standards for health care set out by Accreditation Canada. This is exciting news, but what does it mean for seniors?

Companion Care Services

Those who choose to remain independent in their home will gain peace of mind and safety from the care of a trusted companion who is matched to suit your basic needs and personal preferences.

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SERVICES

Social interaction with a warm and friendly companion can be essential to anyone'semotional and mental well-being. You can choose a companion that is right for you and who will help with your basic everyday tasks.

Our Companion Care services include:• Companionship and conversation.• Supervision and assistance while in hospital.• Accompaniment on outings & appointments.• Respite and overnight supervision.• Assisting with hobbies and crafts.• Interacting with games and activities.• Pet care.

All services includeRegistered Nurse Supervision at no extra charge!

Call today for a free consultationon all your home care options.

613-798-5111www.RAHottawa.com

Home Support Services

Your home is an extension of yourself and receiving proper Home Support Services is critical to maintaining a comfortable, safe, and clean home. We’ll ensure that your home is cleaned the way YOU want it done!

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SERVICES

Your home is special, and the way you like to have things arranged and cleaned is unique. We don't take a cookie-cutter approach to helping you with your chores and you always have the ability to request how things should be done!

Our Home Support Services include:• Complete housekeeping duties in all rooms including the kitchen, bathrooms, bedrooms & other living areas.• Cleaning, folding laundry;• Pet care, plant care.• Other household chores as required.




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SERVICES

Your safety and privacy should not be com-promised because your daily activities, such as bathing and dressing, are not as easy as they used to be. We can help you make the most of each day!

We match our caregivers to your needs and preferences to ensure that your caregiver is someone you can trust. You can rest assured that we are listening to your concerns and special requests and that your comfort and safety is our top priority!

Our Personal Care Services include:• Morning, bedtime care;• Help with specific exercises to stay active;• Help with bathing, toileting, dressing;• Medication reminders;• Skin care, oral hygiene;• Catheter care;• Other personal care tasks as required.


Personal Care Services



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SERVICES

Did you know that our ability to stay active and mobile can be linked to the health of our feet. By receiving this care in your home, you can properly relax your feet after care is provided to maximize your healing time.

Our Foot Care Nurses are all experienced nurses who have completed a specialized course in advanced foot care. They will visit you in your home, at your convenience, to speak with you about your feet and take care of any issues you are facing.

Our Foot Care Servicesinclude:• A nursing assessment;• Corn and callous care;• Care of ingrown toenails;• A foot massage to encourage circulation;• Education on taking proper care of your feet.

Don’t neglect your feet!Contact us today to find out how Retire-At-Home can help you!

Foot Care Services



Hospital Discharge Package

Coming home from the hospital is a muchanticipated moment, but not without its stresses for you and your family. We can help make this transition home as safe and comfortable as possible!


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SERVICES

Our Hospital Discharge Package includes:• In-hospital nursing assessment• Attendance at discharge planning meeting• Preparation of your home prior to arrival; • Arrangements and delivery of medical equipment & supplies;• Arrangements for proper transportation home;• 10 hours of personal care or home support;• 24-hour on-call support for questions and urgent matters;• Immediate response for additional care;• Communication with other health care professionals.• Ongoing supervision of your care!


yourhealth. yourhome. yourchoice. · by choosing to work towards accreditation, organizations show...

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