Your Service Partner in Europe www.ecs-geie.com

January 2006

Main features European Economic Interest Grouping

Network of independent private owned companies

Covers 11 western European countries

Answers the needs of large European customers

Provides cleaning and other facility services

Best-in-class through skills sharing :

technical know-how, processes, training, controls, …

All member companies are ISO certified

Members coverage

Turnover ( millions euros ) and People 2005

1 130 52 000

GSF

France G.B.

Spain

388

18 400

IRIS Belgium 66 1 900

WISAG

Germany Austria

Luxembourg 480 19 000

GAMBA Italy 47 2 500

HELDER Netherland 83 4 200

ENZLER Switzerland 30 1 800

GROSVENOR Ireland 36 4 200

15

7

The ECS network

Centralized communication

GSF : France, GB, Spain : Marc Destrumelle

WISAG : Germany, Austria, Lux. : Günter Bouffier

IRIS : Belgium : Alexandre Millasson

GAMBA : Italy : Andrea Dondi

HELDER : Netherland : Hans Sanders

ENZLER : Switzerland : Brice-Laurent Poulin

GROSVENOR : Ireland : Bernard McCauley

According to the location of the Customer’s leading site in Europe, one of these managers will become the sole correspondent for all his cleaning services requirements and follow-up

ECS Coordination : a single system for all

Similar organisation among members

SupervisorSupervisor

Site manager in chargeSite manager in charge

SecretarySecretary

CoordinatorCoordinator

Local company managementLocal company management

Services delivery on client site Services delivery on client site

Posting to workplaces, tasks overview, immédiate correctionPosting to workplaces, tasks overview, immédiate correction

Means implementation, site organization, relations with ClientMeans implementation, site organization, relations with Client

Client needs identification, commercial contract, client follow-upClient needs identification, commercial contract, client follow-up

Anticipation of risks for client’s unsatisfaction Anticipation of risks for client’s unsatisfaction

Implementation of ckient policy and processesImplementation of ckient policy and processes

Local branch managerLocal branch manager

ClientClient

Staff administration – Invoicing and payements Staff administration – Invoicing and payements

CleanersCleaners

Typical organization of any ECS regional branch

Members commitments

Partnerships with key accounts at European level

Centralized communication : customer has one single

point of contact for all its European operations

Consistency in :

Best professionnal practices

ISO Quality systems and procedures

Prices structure and calculation method

France, U K , Spain

Fourth French Group for B to B - over 4 000 customers

National coverage in France 90 branches ,

large covering of Great Britain and Spain

Also in Midwest USA and Quebec

21 000 employees ( 18 400 Europe )

420 millions Euros Turnover ( 388 Europe )

Industrial cleaning in all fields of activity

Quality ISO 9001 certified

Belgium

Fifth Belgian Group for B to B

National coverage : 7 branches

1 900 employees

66 millions Euros Turnover

Industrial cleaning, coating, maintenance

Quality ISO 9002 certified, CQL

Safety VCA and BeSaCC certified,

Germany, Austria, Luxembourg

Second largest German Group B to B -7,500 customers

National coverage in Germany : 120 branch offices

As well as Luxembourg and Austria. Presence in Poland

19 000 employees

480 millions Euros Turnover

Multiservices and Facility Management : Cleaning,

Security, Technical Maintenance, Catering, FM, ...

Quality ISO 9001 certified

Italy

National coverage in Italy : 13 branch offices

Fourth Italian cleaning company

2 500 employees

47 millions Euros Turnover

Cleaning and maintenance services

Quality ISO 9001 certified and SA 8000

Netherlands

Seventh Dutch cleaning group

National coverage of Netherlands

4 200 employees

83 millions Euros Turnover

Quality certified ISO 9001, security VSA, and OSB

Switzerland

Fifth Swiss cleaning group

10 branches over German speaking northern Switzerland

and Geneva

1 800 employees

30 millions Euros Turnover

Quality certified ISO 9001 and 14001, SZFF

Ireland

Third largest Irish Group for B to B, over 800 customers

National coverage in Ireland and Northern Ireland.

5 branches

4 200 employees

36 millions € Turnover

Commercial cleaning in all industry sectors

Quality - ISO 9001 certified

FranceGrandeBretagne Espagne Belgique

Pays Bas Allemagne Autriche

Luxembourg Italie

Suisse

Irlande

Cleaning hourly minimum wages, in euros

8,07 7,08 5,05 9,66 8,33 7,68 6,40 8,23 7,69 11,45 7,93

Minimum of social charges to consider

42 % 4 % 40 % 84% 79 % 21% 22 % 15% 66 % 12 % 17%

Specific cleaning reglementation apply

yes no yes yes yes yes yes yes yes yes yes

Mandatory re-hiring of cleaners on site when taken over

yes yes yes yes yes yes yes

Yes if more than 15

yesYes

sometimes

YesSometimes

Social aspects

Your Service Partner in Europe