your saski snowsports specialists2013. 2. 25. · saski for all information regarding saski...

Mt Buller 2013

SASKI Snowsports Planner

Monday July 15th – Friday July 19th 2013

Your SASKI Snowsports Specialists

2013 SASKI Snowsports Planner www.bullerholidays.com.au

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CONTENTS Introduction – Planning your trip 3

Contact information 4

About Mt Buller 5

What’s new for schools in 2013 5

Booking tips 6

School group prices 9

Equipment rental 10

Ski & Snowboard lessons 11

Mt Buller Snow Guarantee 13

Online trip reservation form/tool 14

Method of payment form 15

Terms & conditions for booking 2013 16

Exclusion of liability 17

Buller Ski Lifts Pty Ltd

Trading as Buller Holidays

ABN 25 153 985 829

Mt Buller Office: Bernd Greber Building, Mt Buller / PO Box 1, Mt. Buller VIC 3723 Australia

P: 1800 810 200 F: (03) 5777 7801

Registered Office: 344 Mansfield Street, Thornbury VIC 3071 / PO Box 8280, Northland VIC 3072 Australia

P: (03) 8480 0400 F: (03) 9484 7522


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Planning a trip to the snow during SASKI Buller Holidays is your one stop shop for school snow sports and your first port of call for all

school snow trip questions.

Everything you need to know for a successful snow trip We know how busy teachers are and how daunting and time consuming it can be to organise a school

visit to the snow, whether it’s your first time or your 50th. We can help you organise everything you need

for your next school trip, including:

Lift tickets

Equipment & clothing hire

Ski & snowboard lessons, and

Accommodation to suit all needs and budgets.

Teachers ski free And we offer free skiing for teachers, matching the government regulations for the ratio of teachers to

students:

one teacher skis free for every five Primary school kids

one teacher skis free for every eight Secondary school kids

Even if you’ve been to Buller before, have a read and check out all the up-to-date information.


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Contact information Buller Holidays

phone: 03 5777 7555 freecall: 1800 810 200

fax: 03 5777 7865 email: [email protected]

website: www.bullerholidays.com.au

Mt Buller website

www.mtbuller.com.au

For all resort information and live updates on resort and snow conditions.

Mt Buller App

Download the Mt Buller App, now available for both iPhone and Android smartphones, for up-to-

the-minute information on snow conditions, lift status, snow cams, on-mountain events and

much more.

Ski & Snowboard School

phone: 03 5777 7877 email: [email protected]

Race Department

phone: 03 5777 7860 email: [email protected]

Ski Patrol

phone: 03 5777 7808

Saski

For all information regarding SASKI Championships

South Australian Skiers Association

PO Box 50

North Adelaide, SA 5006

Phone: 088271 1361 email: [email protected]

Medical Centre

phone: 03 5777 6185

Mt Buller Police

phone: 03 5777 6172

Mansfield – Mt Buller High Country Reservations

For accommodation and transfer reservations

phone: 1800 039 049

Mansfield Mt Buller Bus Lines (MMBL)

For carpark-accommodation transfers and general transfer requirements

phone: 03 5775 2606

Alpine Resort Management Board

For resort entry if organising transfers independently

phone: 03 5777 7200

mailto:[email protected]


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About Mt Buller

Mt Buller is the most accessible major alpine resort in Australia, an easy and scenic three hour drive from

Melbourne. When you arrive, you’ll be greeted by a beautifully-situated alpine village that offers so much

to do on and off the snow.

On the slopes, Mt Buller has Victoria’s largest lift network (with 22 lifts), and more than 300 hectares of

patrolled ski area and over 80km of ski runs. The mountain has a great mix of terrain for all skiers and

boarders, from beginner to expert.

Our average annual snow depth of more than 1.3m and our state-of-the-art snowmaking infrastructure

(216 snowmaking guns) is backed by the reassurance of our Snow Guarantee, which means you can

book your snow trip with confidence.

Our ski & snowboard school is Victoria’s largest, with over 300 friendly, professional ski & snowboard

instructors. We’re also the SASKI Snowsports Championships every winter.

On top of all that, we have the most competitive kids pricing in Australia and generous group packages.

What’s new for schools in 2013?

More primary school teachers ski free We’ve increased the teacher:student ratio for primary schools in line with government regulations on

teacher:student overnight excursion ratios. In 2013, one teacher will ski free for every 5 primary students.

Consistent pricing for primary and secondary students We’ve moved to a single set of pricing for primary and secondary students.

Automated B-TAGs At Mt Buller, old style paper tickets are a thing of the past. All of our passes are now high-tech B-TAGs

using RFID technology to give you and your students easy access to lifts and a whole lot more. We can

even pre-load lunch vouchers on your B-TAGs!


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BOOKING TIPS

We recommend you plan ahead by booking your trip to Mt Buller as early as possible to ensure you get

your first preference for dates, lesson times and accommodation. Simply follow the steps below to secure

your group’s adventure on Mt Buller.

Note: Competitors must be registered with the SASKI organization on www.saski.org.au At least 50% of your group needs to be registered.

Step 1 – Call Buller Holidays to discuss your options for dates, accommodation, transport,

lessons, etc.

Step 2 – Confirm your numbers for lift tickets, lessons and rentals

Step 3 – Complete the forms, including:

School Trip Booking Form/Tool, an interactive form available to download online at

bullerholidays.com.au (click on ‘Schools & Groups’ then ‘Schools’, then click on the

link at the top of the page)*

Method of payment form (in this Planner)

Step 4 – Return the forms:

by mail: Buller Holidays

PO Box 1

Mt Buller

Victoria 3723

by fax: 03 57777865, or

via email: [email protected]

Step 4 – Pay your deposit

Your deposit, i.e. 25% of the total value of the booking, is due 14 days after you

receive your invoice and booking confirmation. Bookings are not fully confirmed until

the deposit is received. Payments can be made by cheque, B-Pay or credit card.

Step 5 – Pay the balance

The final balance is due two weeks before you arrive.

Step 6 – Advise final numbers

Also two weeks before you arrive, advise final group numbers and update rental

information.

*The School Trip Booking Form is also available on mtbuller.com.au (click on ‘Passes & Rental’,

then ‘Schools Information’)

Note. We can only accept changes via email. Any changes submitted within 2 weeks of arrival may incur

an additional administration fee. We can accept changes up to 72 hours before your arrival, but we don’t

issue refunds for any reductions in numbers within a week of your booking start date. We also don’t refund

tickets once they are issued.

http://www.saski.org.au/

mailto:[email protected]


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Booking tips – continued

Book early The early bird catches the worm. If you book at the last minute we may not be able to help you find

suitable accommodation and you may not be able to secure your preferred lesson times.

Allow plenty of time for your trip The journey to Mt Buller, especially if it involves stopping to collect rental equipment, may take longer than

you expect, creating stress and even causing you to be late for your lessons. It’s a good idea to book a

later lesson on your first day to ensure you have a pleasant start to your snow trip.

Choose the right Buller Sports location To make accessing the resort and ski area more convenient, faster and with fewer hassles we strongly

recommend the following:

If you’re staying off the mountain (e.g. in Mansfield or Merrijig), or just travelling up for

the day, stop off at Buller Sports Mansfield to collect your rental gear and lift and lesson

passes

If you’re staying up on the mountain, use Buller Sports Central. You can even collect

your equipment from 4.30pm on the previous day.

For groups of 40 or more, please allow a minimum of 30 minutes for equipment collection. Please be

aware that Buller Sports may also be serving a large number of general public guests either returning or

picking up, but they’ll do their best to get your school in and out and ready for the slopes as quickly as

possible.

Check the Events Calendar Mt Buller hosts many events throughout the season, some of which tie up a large number of our instructors

and rental resources, resulting in only a limited number of lesson slots available to school groups. Please see

the up-to-date events calendar on the Mt Buller website (mtbuller.com.au), and take these events into

consideration when choosing your travel dates. If in doubt, call Buller Holidays to assess availability before

committing to accommodation, transport, etc.

Collect your tickets Tickets can be collected from the following venues:

Buller Holidays office in the Village Centre

Buller Sports Horse Hill in the Horse Hill Car Park

Mansfield Buller Sports on the right as you enter Mansfield.


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Booking tips – continued

Provide your on mountain contact details You should provide contact details for your group to Buller Holidays and we will distribute to the essential

departments to be used for queries on bookings and in case of emergency situations.

Accompanying teachers ski free Within certain limits, teachers travelling with school groups receive lift tickets, equipment hire and lunch

vouchers free of charge (FoC). The FoC ratio is:

1:5 for Primary school groups (i.e. one free teacher for every five students), and

1:8 for Secondary school groups.

Extra teachers/assistants ski at discount An additional five (5) teachers and/or assistants accompanying the group can be pre-booked at the

discount rate shown in the Extra teachers/assistants table in the pricing section overleaf. Other adults

accompanying the group (i.e. above the FoC teachers and the additional five mentioned here) should pay

standard Adult rates.

Rental information All rental prices are for the rental of a “Standard” package. This includes shaped skis, boots and poles or

snowboards and boots, plus helmets and wrist guards, which are recommended.

Please note: Your rental collection time is considered an appointment. If you are late to collect rental, it

could take longer to process when you arrive.

Lesson information The Ski & Snowboard School conducts school group lessons at 9:00am, 11:00am and 1:30pm daily. The

lessons go for 1 hour 55 minutes. We usually reserve the 9:00am time slot for complete beginners, as

they may not be able to ski/board safely without a lesson and having a lesson first up will help them make

the most of their time on the mountain. Intermediate or advanced students will usually be allocated

lessons at 11:00am or 1:30pm.

Please note: Your lesson times are considered appointments. Our instructors will have another lesson

after yours so if you are late, the lesson will still finish at the scheduled time.

Pre-arrange your gate entry fee The Mt Buller and Mt Stirling Resort Management Board charges resort entry fees for all visitors to the

resort. The money collected is used to provide services on Mt Buller, such as free public transport,

domestic water, snowmaking water, sewage treatment, car parking and snow clearing. Call 03 5777 6077

to pre arrange your gate entry.


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SASKI SCHOOL GROUP PRICES

Note all prices are per person and include GST

Primary and Secondary Students1,2

Lift & Lessons2

Lift, Lessons &

Equipment

Rental3

Clothing Rental

Parka or Pants Parka and Pants

4 day $219.00 $299.00 $49.00 $70.00

5 day $265.00 $345.00 $49.00 $70.00

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These prices are available for Saski groups of 10 or more students 2

Prices are only available during the SASKI week - Monday 15th July to Friday 19th July 2013 3 Lessons are 1 hour 55 minutes each

4 Prices include helmets, which are compulsory for all students participating in ski or snowboard lessons

All rental prices shown here are based on the group hiring all equipment from Buller Sports

Free of Charge (FoC) Teacher : Student ratios

Primary School 1:5 One teacher skis free* for every five (5) students

Secondary School 1:8 One teacher skis free* for every eight (8) students

* FoC teachers receive free lift, equipment hire and lunch vouchers. Does not include lessons, which can be purchased at the

Extra Teachers/Assistants rate below (i.e. $35 per day)

Extra* Teachers and/or Assistants

Lift tickets Lessons Equipment Rental

Clothing Rental

Parka or Pants Parka and Pants

4 day $304 $129.00 $116.00 $49.00 $67.00

5 day $344 $161.00 $116.00 $49.00 $67.00

* Maximum of five teachers/assistants in addition to the FoC teachers.

Lunch* vouchers Lunches

4 day $64.00

5 day $80.00

* Lunches are available at ABOM or Spurs Lookout Restaurant

ALL PRICING IS ONLY FOR THE SASKI INTERSCHOOLS WEEK 15th July to 19th July 2013, other

periods will be charged at the applicable standard School Snowsports Planner Rates.


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EQUIPMENT RENTAL

Buller Sports

Buller Sports is the largest snow retail and rental chain in Victoria. Our on-mountain and off-mountain

outlets offer you convenience, good service and great value on clothing and equipment hire. All of our

stores carry a large selection of skis, snowboards, boots, clothing and accessories for hire and purchase.

To ensure you spend your day out on the slopes rather than in the rental shop, please read and follow the

instructions in this planner carefully and provide us with all the necessary details in the accompanying

forms so we can help you quickly and efficiently. And remember to allocate time in your day for ski and

snowboard collection and returns.

Note. Helmets are compulsory for all kids (under 18) participating in any Ski & Snowboard School

program. Buller Sports includes helmets in all children’s rental packages.

On-the-spot adjustments We can make any necessary adjustments to your equipment on the spot at any of our six Buller Sports

outlets.

Additional equipment Any additional hires or charges over and above what has been booked will be charged to the school by

Buller Sports on the day of collection.

Damage Waiver Included in our rental prices is a “Damage Waiver”. This covers minor damage to the equipment that

occurs during normal use. However, the school will be held responsible for the replacement, at full retail

value, of any equipment lost or not returned to Buller Sports at the end of your visit.

Buy a Buller Sports 3-Pack of snow essentials and stay warm

and comfortable – Beanie, Goggles and Gloves all for just $60.


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SKI & SNOWBOARD LESSONS

The Mt Buller Ski & Snowboard School has an experienced team of local and internationally

qualified ski and snowboard instructors, ensuring your students receive expert tuition and maximise their

learning potential. Beginner lessons from qualified instructors will ensure a quick and safe progression,

while intermediate and advanced skiers and boarders will benefit from the more advanced lessons and

get more out of their skiing/snowboarding.

Lesson start times

9:00am, 11:00am or 1:30pm

Duration

1 hour 55 minutes,

Lesson meeting place

All SASKI Lessons will meet in front of the ABOM restaurant.

Skier & snowboarder ability Please use this guide to determine your students’ abilities.

Level Number Description

1st Time 1 I’ve never skied or snowboarded before

Beginner 2 – 3 I can link turns together on green runs

Intermediate/Advanced 4 – 8 I’m comfortable skiing or riding on blue runs

Class sizes & composition Instructors are generally assigned to groups on a ratio of approximately one (1x) instructor for every 10–

12 kids. (Note. This number does not include teachers or assistants.) As a general rule, class sizes tend

to be larger for first-timer groups and smaller in more advanced groups. The School coordinator and

instructors will determine a reasonable ratio when you arrive at the meeting place to start your lesson.


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Lessons – continued

Other important information

Be on time

Please ensure you meet our Ski & Snowboard School Supervisor at your selected schools meeting place,

15 minutes before your lesson. Due to the popularity of our schools programs, your lesson will be

completed at the regular time if you arrive late i.e 11:00am, 1:00pm or 3:30pm.

Lessons start and finish at the same place except by prior arrangement.

You can rely on the instructor’s knowledge with regard to class splits and organization and you

shouldn’t interfere with an instructor’s conduct of a lesson.

Last-minute changes

Please be aware that our instructors are allocated to lessons before you arrive. At busy times, we may not

have instructors available to cover last minute changes.

Changing from skiing to snowboarding (or vice versa)

If your students want to change disciplines part way through your stay, you need to inform Buller Holidays

before your arrival. As an example, if after two days two students decide they want to move from skiing to

snowboarding we may not have a beginner class available for them. However, if eight decide to swap

and you let us know ahead of time we will be able to assign another instructor to your group.

Change of meeting location

Any change of meeting location also needs to be communicated via your Booking Agent or directly with

Buller Holidays on the mountain. Please don’t organise with your instructor to meet at a different location

the next day. Instructor schedules may change and the replacement instructor won’t know where to meet

your students. We can let your instructors know of any meeting place changes you require.

In short:

Any changes you’d like to make to your booking, either before you arrive or once you’re on the

mountain, should be communicated to the Buller Holidays Office as soon as possible, and

We recommend you book early to ensure you receive your preferred lesson times

(we operate on a first come, first served basis).


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Exclusions

Note. The Snow Guarantee only applies if the lifts aren’t operating due to insufficient snow

cover. It doesn’t apply if the lifts aren’t operating due to the following:

Lift closure due to weather conditions other than insufficient snow, e.g. wind or ice

Lift closure due to mechanical breakdowns or equipment failure.

The Snow Guarantee also doesn’t apply to the following:

Retail tickets purchased on the e-store or at on-mountain sales offices

Booking fees or commissions payable to booking agents, and

Bookings on Opening Weekend (7-9 June)

MT BULLER SNOW GUARANTEE

Book your trip with confidence

The Snow Guarantee, provided by Buller Ski Lifts and participating Mt Buller accommodation providers, is

a money-back guarantee on all prepaid accommodation, lift ticket, rental and lesson packages. The Snow

Guarantee applies if insufficient snow cover means we don’t have at least four of our 'Snow Guarantee'

lifts operating in the two days before your scheduled arrival.

How does it work?

If our Snow Guarantee lifts (see the list below) aren’t operating in the two days before you arrive, you can

contact Buller Holidays, your booking agent and/or your accommodation provider to change your booking

to a later date or cancel your booking and get your money back.

Please note: You can’t take advantage of the Snow Guarantee on the day you arrive nor during your stay,

only up to 5:00pm on the day before you arrive. As an example, if your scheduled day of arrival is Sunday,

then you must call between 9:00am Friday and 5:00pm Saturday to take advantage of the guarantee.

Snow Guarantee lifts

The Snow Guarantee applies if we don’t have at least four of the following lifts operating, which cover a

wide range of beginner and intermediate terrain:

1. Blue Bullet Express

2. Holden Express (6 seater)

Plus any two of the following lifts:

3. Wombat

4. Shakey Knees

5. Skyline T-bar

6. Koflers T- bar

7. Summit

8. Howqua

9. Bonza

10. Northside Express


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SASKI SCHOOL TRIP BOOKING FORM

Available online

The SASKI School Trip Booking Form is an interactive online tool available at bullerholidays.com.au (click

on ‘Schools & Groups’ then ‘Schools’, then click on the link at the top of the page).

Choose from the drop down menus to let us know all your group’s details and requirements, including:

Lift tickets

Lessons

Rentals, and

Lunches.

And don’t forget to include teachers’ needs as well as students’.

You can also book race training for your school group using the Race Training Booking Form which can

be downloaded at bullerholidays.com.au, on the same page as the School Trip Booking Form.


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☐

METHOD OF PAYMENT FORM

BPAY

Please refer to the Biller Code and Reference number on the bottom of your Tax Invoice to make a

payment from your cheque, savings or credit card account.

CHEQUE

Cheque made out to Buller Ski Lifts Pty Ltd. Please send with copy of your invoice to:

Buller Holidays

PO Box 1

Mt Buller

VIC 3723.

Please post no later than 7 days before you arrive.

CREDIT CARD PAYMENT DETAILS

Card type: ☐Visa ☐MasterCard ☐AmEx ☐Diners

Card number: ☐☐☐☐ ☐☐☐☐ ☐☐☐☐ ☐☐☐☐

Expiry Date: ___/___ CVV: ______

Name on Card:………………………………… Signature:………………………………

Please tick:

I acknowledge and accept all booking terms and conditions outlined in this publication on behalf of

the school, students and teachers. I agree to settle any additional charges payable to Buller Ski Lifts

that may be accrued by the school during the trip.

School: .........................................................................................................................

TRIP COORDINATOR

Print Name

…………………………………………

Signature

…………………………………………

SCHOOL PRINCIPAL

Print Name

…………………………………………

Signature

…………………………………………


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ACCEPTANCE OF TRADING TERMS & CONDITIONS FOR SCHOOL BOOKINGS 2013

THIS FORM MUST BE RETURNED WITH YOUR TRIP RESERVATION FORM

Buller Ski Lifts are committed to providing the most competitive prices in order to keep snowsports

accessible to all students. These prices are offered on the understanding and adherence to the following,

please read this section carefully:

PAYMENT CONDITIONS FOR ALL BOOKINGS

PLEASE BE ADVISED THAT THESE CONDITIONS ARE BINDING

DEPOSIT

A deposit of 25% of the total value of the booking must be paid 14 days after receipt of Invoice. Bookings

are not confirmed until the deposit is received.

FINAL PAYMENT

Full payment must be received 2 weeks prior to arrival. Failure to observe this condition may result in

cancellation of your ski and snowboard school booking – lesson priority is given to schools that have paid

in full, no payment – no tickets!

CANCELLATION

Cancellations made 14 days prior to scheduled date of arrival will receive full refund; there are no refunds

available on bookings cancelled less than 14 days prior to date of arrival – no exceptions.

BOOKING CHANGES

Changes will be accepted no later then 72 hours prior to arrival changes accepted within a week of your

booking start date will not be issued with a refund should numbers reduce further.

REFUNDS

No replacements or refund will be made for lost tickets. Lift tickets are not transferable and cannot be

resold. If you require additional tickets on the day they must be paid in full at the Buller Holidays counter,

no refunds are available on pre-booked tickets.

RENTAL EQUIPMENT

All prices apply to equipment rented from Buller Sports. Any extra purchase over and above the order is

the schools responsibility. Extras will be invoiced on departure of visit.

PRICING

The prices within this brochure are only available during the SASKI Interschool Week – 15th to 19th July

2013. All other dates will revert to the standard School Snowsports Planner Rates.


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IMPORTANT – PLEASE READ

EXCLUSION OF LIABILITY – WAIVER OF RIGHT TO SUE – YOUR ASSUMPTION OF RISK

– THESE CONDITIONS AFFECT YOUR LEGAL RIGHTS

___________________________________________________

WARNING: If you participate in the Recreational Activities detailed below your rights to sue the supplier under the Fair

Trading Act 1999, if you are killed or injured because the activities were not supplied with due care and skill or were

not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in or on this notice.

NOTE: The change to your rights, as set out in or on this notice, does not apply if your death or injury is due to gross

negligence on the supplier’s part. “Gross negligence” is defined in the Fair Trading (Recreational Services)

Regulations 2004.

Buller Ski Lifts Pty Ltd (Buller) as the supplier of Recreational Services, sells all tickets and supplies all recreational ski

area services and facilities including, but not limited to skiing, snowboarding, snowtubing, tobogganing, skiing or

snowboarding lessons, operations of the ski patrol and the use of ski lifts (Recreational Activities) in the Mt Buller, Mt

Stirling Alpine Resort (the Resort) subject to the following conditions:

1. These conditions do not affect any rights you have under Schedule 2 of the Competition and Consumer Act

2010 (Cth) (the Act) except to the extent excluded in condition 2.

2. Buller, its employees, directors, officers, guides, instructors, contractors and agents (the supplier) are not liable

to you, your dependants or legal representatives in negligence, breach of contract or statute or statutory duty

(including for breach of consumer guarantees implied by the Act) for personal injury or death suffered by you

from our supply of Recreational Activities including the condition, layout, construction, design or use of ski runs

or slopes or the presence of people or objects thereon or nearby or any associated sporting activities or similar

leisure time pursuits on or at the Resort.

3. You acknowledge that the Recreational Activities are dangerous with many inherent risks, dangers and hazards

and personal injury and sometimes death can occur and you assume and accept all risk of personal injury or

death from Recreational Activities, and hereby waive the right to sue the supplier for any personal injury or death

in any way whatsoever arising from such activities.

4. All tickets remain the property of Buller and cannot be transferred or resold. They are valid only for the date

shown and are void if tampered with.

5. Buller will not refund or replace a ticket if you lose it or suffer illness or injury, or if any lift service is not

operating.

6. You must comply with the Alpine Responsibility Code and all signs or other directions of the supplier and the

supplier may suspend or cancel your access to Recreational Activities at its absolute discretion for non

compliance with these conditions, the Alpine Responsibility Code or for reckless or careless conduct.

your saski snowsports specialists2013. 2. 25. · saski for all information regarding saski...

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