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© 2017 digi.me limited. All rights reserved.
Do more with data, privately
Julian Ranger
Exec Chairman & Founder
© 2017 digi.me limited. All rights reserved.
Your personal data is valuable.
It’s time to unlock its true potential.
© 2017 digi.me limited. All rights reserved.
Today’s personal data model is brokenBusinesses promote products and services to you relying on
information that can be inaccurate to target you which results in less
engaging experiences.
We’ve all experienced the pain of inaccurate marketing resulting in
a poor experience.
The result is a rise in measures that can feel intrusive and
disengage us with online businesses.
There is a new model emerging for personal data economy and this
model requires a shift in control over personal data to the individual.
This shift is already happening.
© 2017 digi.me limited. All rights reserved.
The new model puts you in control
You own and control your data, and decide who can use it and for what.
Businesses can offer better products, services and experiences when you
share data that is richer because it comes directly from you.
Consenting to share data makes marketing relevant and timely – more
useful to you and more efficient for businesses.
This new model is built on trust that benefits both you and business.
This is what’s known as the Internet of Me, where you are at the centre of
your connected life.
© 2017 digi.me limited. All rights reserved.
Key trends leading to Internet of Me
Choice – The Data
Generation
We now expect a digital
world that is always on,
offering choice and 24/7
services
Services –
Personalisation
As consumers we
demand products,
services and marketing
to be tailored to our
needs
Control - Data Protection
We want all this without
having to compromise
our privacy or give up
our rights
Insight – Data Analysis
Our data should benefit
us first, helping us
understand ourselves
and make better choices
© 2017 digi.me limited. All rights reserved.
Solving the privacy paradox
We share data all the time – it’s what makes the digital world go round.
Sharing is what powers the things we use every day, from online
banking and social media to fitness trackers.
Businesses need your data to provide these very services and exciting
new ones.
This creates a ‘privacy see-saw’ where the more you share the less
privacy you have – a challenge for both you and businesses.
With digi.me you can share your data AND keep your privacy.
© 2017 digi.me limited. All rights reserved.
The current market
maximum
sharing
minimum
sharing
maximum
privacy
minimum
privacy
the privacy seesaw
© 2017 digi.me limited. All rights reserved.
But it is more than just the see-saw
- Most personal data is not generally available
- Medical, financial, wearables, communications, calls, media use, IoT, etc (Cars)
- And personal data is not available to all
- Concentrated in a few businesses
We want to Do More with personal data, Privately
The current market
© 2017 digi.me limited. All rights reserved.
79%of consumers believe
the main use of
personal data is for the economic gain of
organisations rather than theirs *
Users don’t have access to or control of their data.
Businesses need data to provide the services that
consumers crave
Personal data is scattered across many online accounts and services
* https://www.digitalcatapultcentre.org.uk/personal-data-trust-report-download/
© 2017 digi.me limited. All rights reserved.
Users have none of this data ………
© 2017 digi.me limited. All rights reserved.
……… and businesses can access only a thin slice
© 2017 digi.me limited. All rights reserved.
94%of consumers want
more control over their personal data *
Users keep their personal data • Secure & Private,
• Get a complete picture of themselves.
Combining all personal data at the individual offers new levels of insight to user
Digi.me does not see, touch nor hold the data
I own & control
my own data
* https://www.digitalcatapultcentre.org.uk/personal-data-trust-report-download/
© 2017 digi.me limited. All rights reserved.
81%believe that industries boundaries will blur as platforms reshape
industries into interconnected ecosystems *
Users can choose to share their richer data with 3rd
parties and organizations
Businesses can offer more tailored services and
experiences
Businesses can access Rich Data with consent
* https://www.digitalcatapultcentre.org.uk/personal-data-trust-report-download/
© 2017 digi.me limited. All rights reserved.
This is the Internet of Me
© 2017 digi.me limited. All rights reserved.
How digi.me works
The digi.me app creates your own secure personal library and lets you add data from different sources.
You own this library and
keep it on your choice of
secure cloud storage.
Then you can share your data
in a totally new way
– one that you control.
© 2017 digi.me limited. All rights reserved.
How do I start?
Connect any sources you have an online account
with
Choose where you want to store your
library
Download app
digi.me never sees, holds or
touches your data
Currently live:
- Social media
- Finance (Yodlee
API)
- Medical records
© 2017 digi.me limited. All rights reserved.
• Clean, tile based UI• Supports multiple devices (OS and form factor)
• Supports multiple data types
• Supports multiple data uses (view, search, insights)
5th Gen UI – Do More yourself
© 2017 digi.me limited. All rights reserved.
Video
© 2017 digi.me limited. All rights reserved.
A better way to work with data
digi.me never sees, touches or hold your personal data
digi.me never copies or shares
customer data with anyone
digi.me never runs any
programs to look at customer
data
There is no central digi.me
storage of any personal customer
data
© 2017 digi.me limited. All rights reserved.
Value Proposition
Me? - I own & control my data
• That means I am the first to benefit from the greater insight and understanding my
information reveals about me
• I have complete control over who I share my data with - for service, convenience or reward
Businesses? - Rich data
• Rich data: wider, deeper, 100% accurate, normalised, permissioned
• Which comes directly from the consumer with the explicit permission to use it – in return for
service, convenience or reward
• This straightforward relationship means better data at lower cost, with less hassle
Society? - A world where an individual’s rights and privacy are respected
• Relationships between people, businesses, authorities and services are open and
transparent, building far greater trust
• Value is shared on the basis of genuinely mutual benefit to all
© 2017 digi.me limited. All rights reserved.
Consent Access & Rich Data• Value exchange – business & consumer
© 2017 digi.me limited. All rights reserved.
Private Sharing - how does that work?
1. Register for Consent
Access Certificate
2. User downloads
app/visits website
3. digi.me triggered via
SDK to verify & display
certificate
4. If user
Accepts,
data
extracted
from library
& passed to
app/website
(& updated
daily if
applicable)
5. User has dashboard of
Certificates & can manage
consent & right to forget
Central Certificate
Register
EU-GDPRcompliant
© 2017 digi.me limited. All rights reserved.
Example programs
Government and Industry sponsored initiative to return all data to citizens
via digi.me Foreign corporations can develop their PDE Applications in this ‘Lab’
LIVING LAB: ICELAND INNOVATION
Companies are building Apps on
the digi.me platform
SECTORS
HEALTHCARE
INSURANCE
TELCO
BANKING
HARDWARE
© 2017 digi.me limited. All rights reserved.
Example: Creditworthiness
• Calculate local Financial Health Score
• Data minimization as processing local to member
• Help user understand history of score and how to improve
• Can ask to share score to offer loans, etc
© 2017 digi.me limited. All rights reserved.
Health
-
Patient Centricity
–
helping the entire health ecosystem
© 2017 digi.me limited. All rights reserved.
US programme – over 6M patients to date
Returned GP note data to patients
Many upfront GP concerns
However result was
Improved patient understanding
Better relationships (with doctors)
Improved health
At the end
99% of patients wanted to continue sharing notes
and no doctor asked for the notes to be turned off
© 2017 digi.me limited. All rights reserved.
Multi-use local Health app• The ‘meHealth’ App will be a sector leading, intuitive and
highly useful healthcare application. This App will be given to patients to encourage them to download their healthcare data in order to share it with 3rd
parties. • This will be created by a consortia of companies for
commercial use in their own industries and geographies
© 2017 digi.me limited. All rights reserved.
Patient centricity benefits
© 2017 digi.me limited. All rights reserved.
Taking just one health item: futility analysis
© 2017 digi.me limited. All rights reserved.
30
US PoC – Pharma business
Phased Approach
Phase 1: Feasibility - Proof of Concept (PoC) phaseThe purpose of the PoC is to establish the key components, demonstrate the technical capabilities and explore perceptions of the Personal Data Ecosystem developing the business case for Phases 2 and 3.
Phase 2: Viability - Make it real Having established that the approach is feasible and explored the key issues around individuals and the business, phase 2 will seek to establish a working model to demonstrate the business case is viable.
Phase 3: Scale out and wider adoptionHaving established the viability of the business case and demonstrated the operating model and economics, phase 3 will be see the approach scaled out across other healthcare providers.The primary focus of this phase will be the continued lobbying for change and supporting the implementation processes across the US.
© 2017 digi.me limited. All rights reserved.
Private sharing – here today
• ANY company now how can have access to RICH data about an individual
• What are the use cases in insurance:
• e.g. health: Streamlined onboarding; client health improvement; better risk assessment; ……….
• e.g. motor: Private processing of driving behaviour –increased engagement; …..
• e.g. {………. Fill in the blanks …………..}
• Opportunity to move from Transaction to Engagement
© 2017 digi.me limited. All rights reserved.
maximum
privacy
maximum
sharingand
- do more, privately
Better for individuals, businesses & society
© 2017 digi.me limited. All rights reserved.
digi.me – do more, privately
Reduces• Burden of sharing
• Compliance / governance
• Cost
Increases• Richness &
quality
• Relationships & Trust
• Opportunity & value
Putting the individual at the centre of everything we do :
© 2017 digi.me limited. All rights reserved.
Get in touch
Julian Ranger
+44 7802 207470
© 2017 digi.me limited. All rights reserved.
Appendix
• Principles
• Data Types
• Technology Components
• Spectrum of Sharing
• Free/charges
• Health care data – normalisation
• Security
• GDPR
© 2017 digi.me limited. All rights reserved.
digi.me principles
Privacy
• Digi.me is 100% private because we never
see, touch nor hold your data.
Only you do that.
• Neither do we ever sell or trade your data
(we can’t as we don’t see, touch nor hold
it)
Security
• The very best security is our priority, built
on the solid foundations of distributed
architecture and the encryption of data and
communications
Interoperability
• The ability to bring together data
from a wide range of sources lies at
the heart of digi.me, but that
doesn’t mean your information
becomes locked inside it
• Digi.me will promote ways of
making data accessible and usable
across different formats and
methods of exchange, and support
international standards and trust
models
© 2017 digi.me limited. All rights reserved.
Example data types
Social networks - Facebook (inc. Pages), Twitter, G+, Instagram, LinkedIn, Pinterest, Flickr, RSS, etc
Health records - Initially Iceland Living Lab project & US - Direct & Blue Button, Others through 2018
Financial - Banks, Insurers, Credit Unions and Credit Card firms – initially US & Europe
Wearables - Fitbit, Apple Health, etc
Retail and FMCG - Loyalty card profiles, Online shopping behaviour
Media / Entertainment - Film, music, behaviour, Informational interests (news, books, magazines)
Telecom sector data - Calls - text messages, location, Geolocation service providers, Social check-ins (phone/other sources)
Energy sector - Smart meters
Internet of Things - Device intelligence
Transportation - Oyster Card, Frequent Flyer
© 2017 digi.me limited. All rights reserved.
digi.me Technology Components
PC/MaciOS Android
PersonalStorage
DropBoxOneDrive
GoogleDriveNAS
vPC
PACE
UniversalSyncEngine
EXTERNAL DATA SOURCES
Business
INTERNET
DEVICEINDEPENDENT
COMMON DATA ACCESS
MOBILE OPTIMISEDHIGHLY EXTENSIBLE
DATA OBJECT STORAGE
DATA NORMALISATION TECHNOLOGY
CLOUD TO LOCAL
STORAGE ACCESS MODEL
CLOUD BASEDDATA PROCESSING
WORKFLOW
MULTI-DATAPERMISSIONED
ACCESSCLOUD ENGINE
CLOUD BASEDMULTI-DATA
SYNCHRONISATIONENGINE
HIGHLY FLEXIBLEDATA CONNECTORS
PARTNERINTEGRATIONCONNECTORS
Personal Infrastructure Rest of World
digi.me the company never sees, touches or holds your personal data
© 2017 digi.me limited. All rights reserved.
Spectrum of Sharing
Identifiable
Anonymous
Process on boardResults off board
Off boardOn board
1 3 5
2 4
Data on personal device / infrastructure
Optimumprivacy
Controlledprivacy
Off device
© 2017 digi.me limited. All rights reserved.
Is it free?
For individuals– Yes
For organisations receiving shared data:
USD 0.10 per data share
Capped at USD 3.00 per user, per organisation, per annum
So an organisation never pays more than USD 3.00 p.a. for unlimited client engagement, lead generation, etc.
© 2017 digi.me limited. All rights reserved.
Access to Health Care Data
Digi.me Health
Ontology
Via GP systems
BB, CDA, API National API Hospital Group API
© 2017 digi.me limited. All rights reserved.
Military Grade Security
- through architecture and best practice
Data is distributed to each individual
No central honey pot to attack
Data individually encrypted in each
location (random no & master key)
No single key / access point
Permissioned data transfers all peer-to-
peer with public/private key encryption
© 2017 digi.me limited. All rights reserved.
GDPR: the legal game-changer
The new EU General Data Protection Regulation comes into
force on 25 May 2018.
Four key provisions:
Privacy by design
Explicit & Informed Consent
Data Portability
Right to Forget
digi.me’s Consent Access is “beyond legal” – complies with and
enables businesses to comply with GDPR
With digi.me GDPR can be an opportunity for businesses to gain
a competitive advantage.
© 2017 digi.me limited. All rights reserved.
Basic Copyright Notice & Disclaimer
©2017 This presentation is copyright protected. All rights reserved. You may download or print out a hard copy for your private or internal use. You are not permitted to create any modifications or derivatives of this presentation without the prior written permission of the copyright owner.
This presentation is for information purposes only and contains non-binding indications. Any opinions or views expressed are of the author and do not necessarily represent those of Swiss Re. Swiss Re makes no warranties or representations as to the accuracy, comprehensiveness, timeliness or suitability of this presentation for a particular purpose. Anyone shall at its own risk interpret and employ this presentation without relying on it in isolation. In no event will Swiss Re be liable for any loss or damages of any kind, including any direct, indirect or consequential damages, arising out of or in connection with the use of this presentation.