your moving out guide · we know how stressful packing up and moving house can be, especially if it...

YOURMOVING OUT

GUIDE

STEP 1|SETTLE BILLSPlease ensure that you settle all bills prior

to departure. You can make payments by logging on to the resident portal and clearing

any outstanding balances. Alternatively come down and see us at Reception, and we’ll be

happy to assist.

STEP 2|REDIRECT MAILMake sure you notify your family and friends of

your change of address. Unfortunately we’re unable to hold or forward any mail for you once you have left. Please check and collect all your

remaining mail on the day you leave. Royal Mail offer a redirection service that you

might find helpful. This allows you to redirect all your mail to any UK or overseas address for 3, 6 or 12 months. Just ask at any Post Office branch, or

visit www.royalmail.com for further details. If you’ve rebooked with us for next year then we can hold your post for you until you return

in September.

As your tenancy is drawing to an end, you’re probably thinking about moving out and the

various challenges that will come with this. Here is a handy step-by-step guide to help make the

process as smooth as possible for you.

2YOUR MOVING OUT GUIDE

STEP 3|CHECKOUT INSPECTION

We’ll have a large number of people departing in a short space of time.

We will be inspecting all rooms from the

22nd - 27th June. If this time is inconvenient for you, please come and see reception.

STEP 4|CLEAN YOUR FLATPlease make sure your room and any

shared accommodation is left in a clean and tidy state – don’t forget the fridge and

cupboards, please also make sure you don’t leave any Blue Tac or pin marks

on the walls.

All rubbish can be placed in the bins and recycling facilities, check with

reception if you are unsure where these are located. If you would like to book a

check out clean from Pinglocker you can either arrange this via their app or speak

to a member of the reception team.


STEP 5|BIKES

Don’t forget to take your bikes with you when you leave.

STEP 6|2017/18

We hate to see you go, if you’d like to stay with us next year we would love to

have you back. If you are continuing your studies or wish to extend your

stay here in London, do visit us at reception to find out what offers are

available to existing residents.

STEP 7|STORAGE

We know how stressful packing up and moving house can be, especially if it means taking all your belongings home just to bring

them back again in September.

Pinglocker offer a simple, hassle free storage solution to all of your storage

needs over the summer. Check them out at www.pinglocker.com

“IF YOU’D LIKE TO STAY WITH US NEXT YEAR

WE WOULD LOVE TO HAVE

YOU BACK”



STEP 8|RETURN KEYS

Once you’re all packed and your room has been emptied, cleaned

and inspected, lock your door and hand your keys in at reception to

a member of staff.

Please note there is a replacement fee for each key that is not returned. If

you choose to deposit your keys with security, out of hours, you are agreeing to a Chapter team member inspecting

your room without you being present, and paying any charges that

damages may incur.

STEP 9|DEPOSIT RETURN

Your deposit will be returned to you within 30 working days of the end of

your tenancy agreement.

Prior to moving out, If you paid a deposit for your tenancy please ensure you

complete a deposit return form with your bank details when you hand your keys

back to the reception team. We will then be able to return your deposit to you.

“LOCK YOUR DOOR AND HAND YOUR

KEYS IN TO A MEMBER OF STAFF”



THANK YOU FOR CHOOSING

CHAPTER SP ITALF IELDS

+44(0)20 3675 [email protected]

CHAPTER-LONDON.COM

@chapterlondon chapterlondon chapterldn

your moving out guide · we know how stressful packing up and moving house can be, especially if it...

Documents