your guide to rolling out a hospital mobility strategy
TRANSCRIPT
YOUR GUIDE TO ROLLING OUT A HOSPITAL MOBILITY STRATEGY
THE CHALLENGE: SMARTPHONES IN HEALTHCARE
Clinicians are more mobile than ever and are demanding consolidated
messaging on their preferred smartphone.
}}}
THE CHALLENGE: SMARTPHONES IN HEALTHCARE
How do we manage this?
IT teams want to meet clinicians’ requests
while ensuring security and reliability.
HOSPITAL MOBILITY STRATEGIES
GOAL:Rein in the herd of mobile devices and bring order to the field
HOSPITAL MOBILITY STRATEGIES
DO YOU HAVE A DOCUMENTED MOBILITY STRATEGY AT YOUR HOSPITAL?
43.96%
56.04%
Yes
No
PRE-DEPLOYMENT ACTIVITIES
PRE-DEPLOYMENT
Determine if your organization has an MDM solution
Define your users
Evaluate which applications/systems your user will need
Identify which devices are in use at your organization
Establish who will pay for devices and cellular/data plans
$
PRE-DEPLOYMENT
Maximize your coverage
Consider your disaster response procedure
Roll out the product in your IT/Telecom department
Join a user group
INITIAL TRIAL
INITIAL TRIAL TO-DO LIST
Select trial users
End user training
Determine wireless access protocols
Build operational processes
Train message senders
Develop battery life best practices
ROLLOUT
MARKET YOUR MESSAGING OPTIONS
• Generate excitement around the solution with:–Emails
–Newsletters
–Posters
–Kickoff events
COMMUNICATE THE VALUE
• Highlight the benefits to clinicians: –Less time spent tracking down staff
–Confirming messages have been delivered
–Message anyone in the organization from a mobile device
–Security and traceability
48
HOURS
Especially in the first
EXPECT QUESTIONS
MONITOR USAGE
• Are there certain areas where more communication would be beneficial?
• Can successes from one area of the organization be replicated in others?
• Are there workflows that can be further modified to promote adoption?
HOSPITAL MOBILITY STRATEGY TRENDS
• Mobility strategies have become the norm
• Security is a necessity
• Enable messaging to a variety of devices
• Deeper access to systems and workflows
• Mobile devices increase efficiency
HOW SPOK CAN HELP
CRITICAL COMMUNICATION SOLUTIONS
Secure, encrypted, HIPAA-compliant textingPhysician and caregiver coordination toolsAlarm management
Web-based on-call scheduling
Critical test results management
Paging
GUIDANCE
• Provide best practices for rolling out mobile solutions
• Education to the organization on what mobile solutions mean to them
• Assistance with rolling out the mobile applications
20
LET’S GET IN TOUCH!
Learn more:
CASE STUDIES VIDEOS
We’d love to hear from you!