your complete shop-from-home hearing aid catalog...hearing aids are not as complicated as some would...
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FDA-LISTED100% DIGITALHEARING AIDS
$299 each
Starting at
YOUR COMPLETE SHOP-FROM-HOMEHEARING AID CATALOG
Improving hearing since 1979
an IntriCon company
• High-quality, affordable hearing aids sent direct to your home
• Lifetime of hearing health support at your fi ngertips
100% Risk-FREE45-Day Home Trial
© Hearing Help Express®, Inc
Discover an Overall BetterListening Experience at the Best Price.
Welcome to Hearing Help ExpressHearing Help Express is dedicated to providing high-quality, affordable and durable hearing aids directly to consumers. We offer a variety of FDA-listed hearing aid devices that were designed by a team of doctors and include 100% advancedAmerican-Made digital technology.
Free unlimitedprofessional
support
Risk-FREE45-day trial
Discover a Better Listening Experience at the Best Price
Our parent company, IntriCon, a Class III medical device manufacturer, allows us to cut out the middleman to create an economical solution that works. With their help we're able to bring you retail-quality hearing aids for a fraction of the price.
Please take your time browsing through our selection of FDA-Listed hearing aids. You’ll defi nitely save more with Hearing Help Express plus you’ll get caring and professional service!
an IntriCon company
ContentsHearing Industry Survey ResultsFrequently Asked QuestionsHearing Loss InformationOur ProcessChoosing the Right Hearing AidEarMate® Series Hearing AidsApollo™ Series Hearing AidsFelix™-8720 Accu-Fit Hearing AidRanger™ Series Hearing Aids
TestimonialsBattery Accessories & Battery ClubHearing Aid BatteriesHelpful AccessoriesOur Story – A PioneerService PlansExplanation of Product Features
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7-910-1213-1415-17
18, 231920
21-22242526
Questions? Call toll-free: 1-800-221-2099
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Survey results by the world’s leading industry expert shows that people are more satisfied with Hearing Help Express.
Dr. Sergei Kochkin performed an independent survey of customers whoshopped for hearing aids through audiologists or other local professionals, and customers who bought directly from Hearing Help Express.
His research shows that customers who bought their hearing aids directly from Hearing Help Express were more satisfi ed and felt they received a higher overall value and more benefi ts than those buying from a traditional retail professional!
The research is in!
VALUE
Hearing Help Express 81%
Hearing Help Express 89%others 86%
Hearing Help Express 79%
Satisfaction Survey Results
OVERALL SATISFACTION
BENEFIT
others 78%
others 65%
That’s greater satisfaction for a fraction of the price,with zero risk from Hearing Help Express.
Improving livesHelp is not just part of our name. At Hearing Help Express,we are dedicated to improving hearing health for anyone suffering from hearing loss who may not have the means toget the help they deserve. We strive to change people’s lives for the better.
Hearing Help Express is improving lives by donating 300 hearing aids per year for three years to Faith In Practice. Faith In Practice is an organization that is committed to serving the poor of Guatemala through short-term medical mission trips that take an integrated approach to care that strives to reach those in the greatest need.
HearingHelp.com • 1-800-221-20993
an IntriCon company
How can you help me through the mail,by phone and online? Research has shown that most hearing loss is related to aging and is characterized by your diminished ability to hear sounds in the high frequency ranges. The hearing aids we sell help people with this type of hearing loss. They amplify especially those higher tones that help you distinguish words more easily.
Do I need a hearing test?A hearing test is not required to purchase a hearing aid through the mail, by phone or online. However, a hearing test is helpful and can be sent to Hearing Help Express for specific recommendations by one of our licensed hearing aid specialists or we can accurately assess your hearing loss through a series of questions over the phone or you can take our online assessment at hearinghelp.com/hearing-check.
Do I need to see my doctor before ordering? Federal law allows anyone 18 years and older to obtain a hearing aid without consulting a medical doctor. Hearing loss is often caused by nerve damage which CAN usually be helped with hearing aids. We suggest that if you haven’t discussed your hearing loss with a doctor that you do so, to be sure nothing else is causing your hearing difficulties.
How do you support me?Our licensed hearing aid specialists have over 120 years of combined experience and have helped over 750,000 customers with their hearing health. You will find that they are extremely knowledgeable, caring, patient and best of all... they’re just a phone call away. And their help is completely free!
Q&&
Chat with us online: HearingHelp.com or email us at: [email protected]
AQuestions? Call toll-free: 1-800-221-2099
(M-Th: 7:30 am - 8 pm • F 7:30 am - 5 pm • Sat: 8 am - 12 pm Central Time)
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48 MILLION AMERICANSHAVE HEARING LOSS
that means 2 out of 10 adults
Untreated hearing loss can lead to:
The good news... Hearing aids can help!Treating your hearing loss can help you avoid serioushealth problems, maintain your confi dence, keep your independence, and improve your overall quality of life!
anxiety& isolation
depressiondepression cognitiveproblemscognitiveproblems
dementiadementia
Unfortunately, the misconception that all hearing aids are costly prevents many people from getting the hearing help they need. Untreated hearingloss has many negative consequences.
4 common signs of hearing loss:
Difficulty hearing in noisy environments and avoidingsocial situations
Tinnitus, or ringing in the earsListening to the TV or radio at a high volume
Trouble understanding speech, others seem to mumble and asking people to repeat themselves
According to the Hearing Loss Association of America
HearingHelp.com • 1-800-221-20995
TheHearing Help Express® processand how it can work for you
Hearing assessment We offer a variety of hearing assessments that help our hearing aid specialists recommend the right hearing aid for you.
- FREE hearing check on page 6. - FREE hearing check online: www.hearinghelp.com/hearing-check
- Call us: 1-800-221-2099 - or Send us your hearing test (audiogram): email: [email protected] mail: 1714 Sycamore Rd • DeKalb, IL 60115 fax: 1-888-489-9734
Try it for yourself Order the hearing aid that is right for you and try it at home for 45-days. If you’re unhappy with your hearing aid we’ll help you fi nd a different option or refund 100% of your purchase price.
Unlimited support Our hearing aid experts are just one call, video conference, email or chat away, to help you at any point in your hearing journey.
We offer a variety of hearing assessments 1
2
Our hearing aid experts are just one call,3
quality you cantrust and try45-day money-backguarantee
HearingHelp.com • 1-800-221-2099
promo code
88-650
6Call toll-free: 1-800-221-2099 ext. 88-650
Hearing aids are not as complicated as some would like you to believe. There are patterns to hearing loss and all hearing aids have one thing in common: they make words louder and easier to understand. The good news is Hearing Help Express® offers you several options to help you choose the right price, style, and features you need for improved hearing and understanding!
MostCommonMild to Moderate Hearing Loss Symptoms1. Women and children are sometimes hard to understand.2. You often ask people to repeat themselves.3. Words seem loud enough, just not clear enough.4. You can hear in a quiet environment but not in noise.
Moderate to Severe Hearing Loss Symptoms1. The above is true and also ...2. Telephone conversations are often difficult.3. Any background noise makes it difficult to understand.4. You sometimes can’t hear doorbells or the phone ring.
Severe to Profound Hearing Loss Symptoms1. The above is true and also ...2. You cannot use the telephone without amplification.3. You often do not hear your alarm clock.4. You can only understand people when they are looking
at you and raise their voice.
Choosing your hearing aid is easy
To make it easy for you to select the perfect hearing aid we have labeled each model with the hearing loss level it is appropriate for. If you need any help or have questions we encourage you to call and talk to a hearing aid specialist: 1-800-221-2099.
Check your hearing here to determine your
level of hearing loss.
EarMate® Series
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If you’re looking for a discreet in-the-ear (ITE) hearing aid with the latest in digital technology then look no further than our EarMate Series. Our EarMate Series hearing aids are ready-to-wear and perfect for those with a mild tomoderate hearing loss whether you’re new to hearing aids or an experienced user. They are great for daily use or just when you need a little extra help, such as watching TV.
Products and Product Features
Hearing Loss Level
100% Digital
American-Made Technology
Feedback Cancellation
Noise Reduction
Telephone Setting (T-Coil)
Directional Microphones
Voice Prompts
Listening Settings
Volume Control Type
Battery Size
Fingertip Screw-set Fingertip
Mild toModerate
Mild toModerate
Mild toModerate
EARMATE-4220CRYSTAL
EARMATE-4260SAPPHIRE
EARMATE-4330DIAMOND
GOOD BETTER
10 312 10
1 1 2
BEST
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Order online: HearingHelp.com promo code88-650
8Call toll-free: 1-800-221-2099 ext. 88-650
“I can hear. I love these hearing aids.” D.M. – Maryland
$399 each4-12 month payment plans available
100% digital • American-Made technologyfeedback cancellation • noise reduction • fingertip volume dial
EARMATE®-4220 CRYSTALMild to Moderate hearing loss
The EarMate-4220 is perfect for every day use or just when you need a little extra help. This small ready-to-wear hearing aid was designed to make the sounds you want to hear (like speech) much more crisp and clear.
HFA full-on gain 25.8 dBBattery Size 10Average Battery Life 82 hours
EARMATE®-4220 CRYSTAL
“Small size. Very clear sounds and great price.” R.S. – Iowa
$499 each4-12 month payment plans available
100% digital • feedback cancellation • noise reductionscrew-set volume control
EARMATE®-4260 SAPPHIREMild to Moderate hearing loss
The EarMate-4260 is a discreet in-the-ear hearing aid that fi ts comfortably into either ear – there’s no mixing up left and right. Easily lock in your pre-ferred volume setting with the screw-set volume control.
HFA full-on gain 22 dBBattery Size 312Average Battery Life 190 hours
EARMATE®-4260 SAPPHIRE
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EarMate® Series
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“Small and discreet. I can now hear the TV.” L.J. – Ohio
$599 each4-12 month payment plans available
100% digital • American-Made electronics • ACOUS-TAP technologyfeedback cancellation • noise reduction • fingertip volume dial
EARMATE®-4330 DIAMONDMild to Moderate hearing loss
The EarMate-4330 is our most advanced ready-to-wear in-the-ear hearing aid. Includes ACOUS-TAP technology that allows you to simply tap your hand over your ear to select between two listening settings.
HFA full-on gain 30.8 dBBattery Size 10Average Battery Life 75 hours
EARMATE®-4330 DIAMOND
8 out of 10 peoplesaid having hearing aids
improves their quality of life.
3 out of 4 peoplesaid having hearing aids makes themfeel more confi dent in social situations.
7 out of 10 peoplesaid having hearing aids
improves their relationshipswith those closest to them.
Order online: HearingHelp.com promo code88-650
Apollo™ Series
Slim-tube provides extra comfort for those that wear glasses.
The Apollo Series are slim-tube behind-the-ear(BTE) hearing aids packed with advanced American-Made digital technology. These small, lightweight hearing aids are designed to hide behind the ear. A very thin tube discreetly routes sound from the hearing aid into the ear. The tubing connects to a soft eartip that sets in the ear canal giving you the most natural sound with total comfort.
Products and Product Features
Hearing Loss Level
100% Digital
American-Made Technology
Feedback Cancellation
Noise Reduction
Telephone Setting (T-Coil)
Directional Microphones
Voice Prompts
Listening Settings
Volume Control Type
Battery Size
Rocker Push-Button Rocker
Mild toModerate
Mild toModerate
Mild toModerate
Rocker
Moderate toSevere
APOLLO-6205FALCON
APOLLO-6210EAGLE
APOLLO-6310PUMA
APOLLO-6650LION
GOOD BETTER
312 10 312 312
4 4 4 4
BEST
10Call toll-free: 1-800-221-2099 ext. 88-650
✓ ✓ ✓ ✓
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Moderate to
“I hear the birds singing more than before.” W.B. – AZ
Apollo™ Series
$299 each4-12 month payment plans available
100% digital • American-Made technology • feedback cancellation• noise reduction • directional microphones
• telephone setting • rocker style volume control
APOLLO™-6205 FALCONMild to Moderate hearing loss
The Apollo-6205 is our budget-friendly digitalslim-tube hearing aid. The Apollo-6205 is a
great starter hearing aid for those who fi nd ithard to understand others. Easy to use rocker style volume control allows you to select your preferred listening level.
HFA full-on gain 30.8 dBBattery Size 312Average Battery Life 200 hours
APOLLO™-6205 FALCON
“Very easy to use and the sound is clear.” W.J. – Alabama
$499 each4-12 month payment plans available
100% digital • American-Made technology • feedback cancellation• noise reduction • directional microphones
• telephone setting • push-button volume control
APOLLO™-6210 EAGLEMild to Moderate hearing loss
The Apollo-6210 Eagle features technology that improves the overall sound quality that makes speech easier to understand. Multi-function push-button allows you to select from 10 volume levels and 4 listening settings.
HFA full-on gain 27 dBBattery Size 10Average Battery Life 100 hours
APOLLO™-6210 EAGLE
Apollo
APOLLOMild to Moderate hearing loss
The Apollo-6205 is our budget-friendly digitalslim-tube hearing aid. The Apollo-6205 is a
great starter hearing aid for those who fi nd ithard to understand others. Easy to use rocker style volume
feedback cancellation• noise reduction • directional microphones
EAGLEMild to Moderate hearing loss
The Apollo-6210 Eagle features technology that improves the overall sound quality that makes speech easier to understand. Multi-function push-button allows you to select from 10
11 Order online: HearingHelp.com promo code88-650
“I can understand what people are saying.” G.C. – Illinois
$599 each4-12 month payment plans available
100% digital • American-Made technology • feedback cancellation• noise reduction • directional microphones • telephone setting
• rocker style volume control
APOLLO™-6310 PUMAMild to Moderate hearing loss
The Apollo-6310 Puma, packed with ourmost advanced digital technology, processes sound faster giving you more accurate hearing results. Speech will be clearer and background noise will be softer.
HFA full-on gain 37.7 dBBattery Size 312Average Battery Life 180 hours
APOLLO™-6310 PUMABEST TECHNOLOGY
FOR THE BEST PRICE
“I no longer have to ask my family to repeat what they say.” L.R. – Minnesota
$699 each4-12 month payment plans available
100% digital • American-Made technology • feedback cancellation• noise reduction • directional microphones • telephone setting
voice prompts • rocker style volume control
APOLLO™-6650 LIONModerate to Severe hearing loss
The Apollo-6650 Lion is not only discreet and comfortable, it has the extra power for
those who need it. Premium electronics detect and amplify speech sounds while suppressing unwanted noise.
HFA full-on gain 45 dBBattery Size 312Average Battery Life 150 hours
APOLLO™-6650 LION
The Apollo-6650 Lion is not only discreet and comfortable, it has the extra power for
AVAILABLE INBRONZE AND
METALLIC BLACK
PUMAMild to Moderate hearing loss
sound faster giving you more accurate hearing results. Speech will be clearer and background noise will be softer.
12Call toll-free: 1-800-221-2099 ext. 88-650
with the Felix™-8720 ACCU-FIT • The Felix™-8720 is loaded with personalized programming to fi t your hearing needs
• Companion microphone puts you closer to the sounds you want to hear
• New iOS app allows you to easily adjust the program & volume settings, plus quick access to your hearing advisor.
4-12 month payment plans available
$1,598
1 Felix-8720 with companion microphone
Try a pair of Felix-8720s with companion microphone
WHAT WILL YOUR LIFE SOUND LIKE?FIND OUT... Try the Felix™-8720!
The answer tohearing in noisyenvironments.
Enjoy one-on-one conversations without missing a word
Improved listening from a distance
Hear what’s being said in group
conversations, even in noisy
environments
Hear every word of your favorite TV shows or radio programs
proven quality accurate results
Felix™-8720 ACCU-FIT
The Felix-8720 represents the best technology Hearing Help Express has to offer. The Felix-8720 is loaded with personalized programming to make it a one-of-a-kind hearing experience.
Take your hearing to a new level; the Felix-8720 is paired with the companion microphone. Simply place the microphone near a friend, in the middle of the table in a noisy restaurant or next to your TV, and the microphone will stream the sounds you want to hear directly to your Felix hearing aid without all the background noise. The Felix will help you get back into the conversation or watch TV at a volume that doesn’t chase others out of the room. Includes our new iOS app, giving you an extra level of control. From the app you can easily adjust the sound levels plus you get direct access to your personal hearing aid advisor.
100% digital • American-Made technology• feedback cancellation • noise reduction
• telephone setting • voice promptspush-button volume control
Mild to Severe hearing loss
$849
An independent study asked hearing aid wearers to evaluate their listening experience using the Felix-8720 and companion microphone. We’re happy to share what they experienced:
93% reported the Felix-8720 with the companion microphone performed the same or better in noise than their current retail purchased hearing aids.
HEAR IN NOISE AGAIN
93%
Ranger™ SeriesOur Ranger Series features four standard fi t behind-the-ear models that allow for more power with less feedback because the sensitive electronic components rest behind the ear. This also means they are less susceptible to moisture or wax damage, requiring less frequent repairs. These hearing aids are perfect for those with a moderate to profound hearing loss.Custom fi tted earmolds can be added to the Ranger Series for the best possible fi t. Call for details.
Discreetly fi tsbehind the ear. Can be comfortably worn with glasses .
Products and Product Features
Hearing Loss Level
100% Digital
American-Made Technology
Feedback Cancellation
Noise Reduction
Telephone Setting (T-Coil)
Directional Microphones
Voice Prompts
Listening Settings
Volume Control Type
Battery Size
Wheel Rocker Wheel
Moderate to Severe
Moderate to Severe
Severe toProfound
Wheel
Severe toProfound
RANGER-7600ENERGY
RANGER-7610FORCE
RANGER-7800STRONG
RANGER-7910INTENSE
GOOD BEST
13 312 13 675
4 4 4 4
Order online: HearingHelp.com15
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“Loud and clear. The best hearing aid I’ve ever had.”M.A. – North Carolina
$499 each4-12 month payment plans available
100% digital • American-Made technology • feedback cancellation• noise reduction • telephone setting • fingertip volume control
The larger size of the Ranger-7600 makes this hearing aid very easy to handle. You get four different listening settings and exceptional battery life.
The Ranger-7600 gives you more power for a great low price.
HFA full-on gain 59.6 dBBattery Size 13Average Battery Life 300 hours
RANGER™-7600 ENERGY
“Small size and great volume. I can hear better with it.” M.M. – Minnesota
$699 each4-12 month payment plans available
100% digital • American-Made technology • feedback cancellation• noise reduction • directional microphones • telephone setting
• rocker style volume control
RANGER™-7610 FORCEModerate to Severe hearing loss
The Ranger-7610 features our most advanceddigital technology plus more power. Includesdirectional microphones that help you focuson the conversation (not the noise around you.)
HFA full-on gain 48.5 dBBattery Size 312Average Battery Life 180 hours
RANGER™-7610 FORCE
most advanced
on the conversation (not the noise around you.)
RANGER™-7600 ENERGY
The larger size of the Ranger-7600 makes this hearing aid very easy to handle. You get four different listening settings and exceptional battery life.
RANGERModerate to Severe hearing loss
Call toll-free: 1-800-221-2099 ext. 88-650
17
CALL BEFORE ORDERING
Ranger™ Series
“I’ve never had a hearing aid that worked this well.”R.S. – Indiana
$899 each4-12 month payment plans available
100% digital • American-Made technology • feedback cancellation• noise reduction • telephone setting • fingertip volume control
RANGER™-7800 STRONGSevere to Profound hearing loss
If you need a lot of power packed into a compacthearing aid then the Ranger-7800 is right foryou. This small but powerful hearing aid improves overall sound quality and makes speech easier to understand. The Ranger-7800 gives you more power for a great low price!
HFA full-on gain 65 dBBattery Size 13Average Battery Life 195 hours
RANGER™-7800 STRONG
“I am able to follow conversations especially on the telephone.” J.C. – Texas
$999 each4-12 month payment plans available
100% digital • American-Made technology • feedback cancellation• noise reduction • telephone setting • fingertip volume control
RANGER™-7910 INTENSESevere to Profound hearing loss
The Ranger-7910 will help almost anyone with asevere to profound hearing loss. This compact,
high-powered hearing aid features 4 listening settings, including a noise setting for improved hearing in noisy environments.
HFA full-on gain 78 dBBattery Size 675Average Battery Life 250 hours
RANGER™-7910 INTENSE
STRONG
you. This small but powerful hearing aid improves overall
CALL BEFORE ORDERING
Order online: HearingHelp.com promo code88-650
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Our Customers Say it Best!
“I love it. Really a blessing to me and my family. No need to turn up the TV volume anymore.”
B.R. – Tuscola, IL
“Easy to handle and it works well. I can talk on the phone again and hear the birds singing.”
R.V. – Moss Point, MS
“SMALL IN SIZE AND GREAT VOLUME CONTROL. I CAN HEAR BETTER WITH THEM.”
M.M. – MELROSE, MN
“THIS NEW TECHNOLOGY IS AWESOME. I ACTUALLY CARRIED ON A REAL CONVERSATION WITH SOME FRIENDS AT CHURCH. CLARITY IS FANTASTIC.”
K.G. – WESTVILLE, SC
“I ENJOY THE TV MORE AND TALKING WITH FRIENDS. IT’S NICE TO BE ABLE TO TALK ON THE PHONE.”
D.M. – RED BLUFF, CA
“Conversations are clearer. I really enjoy being with family and friends now that I can hear.”
M.M. –Anderson, AL
“It is comfortable and the sound quality is much better than I expected. I fi nd it to be a very good hearing aid.”
J.F. – Delta, OH
More accessories online: HearingHelp.com19
Battery Club LOCK IN YOUR SAVINGSSAVE 10% on each order!
Battery Club guarantees that you always have fresh batteries delivered to your door with extra savings.
Battery Club is completely free to join! You can change or cancel Battery Club at any time! We’ll automatically repeat your order every 3 months or at theshipping interval that you specify.Battery Club pricing shown on next page.
• Digital Keychain Battery Tester – Small enough to go with you anywhere. Takes the guesswork out of battery testing. • Battery Caddie – Convenient way to carry extra batteries (caddie holds two hearing aid batteries). • Magnet Stick – Hearing aid batteries are small and hard to handle. With the Magnet Stick you can easily insert and remove batteries. • Handy Vinyl Bag – Helps you keep everything together for easy access.
Battery Care Kit – Worry-free hearing aid battery use
Battery Accessories
Battery Care Kit includes:
Battery Care Kit$2499 each
Put your mind at ease... test your hearing aid battery and you’ll know for sure if it has enough power to run your hearing aid. Simply place your battery in the appropriate size slot, squeeze the blue bar and color coding will indicate the remaining power.
Easiest-to-Use Battery Tester
Activair Battery Tester$2799 each
10yellow
tab
312brown
tab
13orange
tab
675bluetab
promo code88-650
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36 Eco-Gold MAX batteriesRegular Price $24.84 (69¢ each)Battery Club Price $22.35 (62¢ each)
Eco-Gold®
MAX REGULAR TABSBudget-friendly favorite
36 Eco-Gold XLT batteriesRegular Price $25.92 (72¢ each)Battery Club Price $23.40 (65¢ each)
Eco-Gold®
XLT LONGER TABSEasier to handle
36 Ecopack batteriesRegular Price $26.64 (74¢ each)Battery Club Price $23.76 (66¢ each)
TAB-FREESpill-proof packaging
40 RAYOVAC batteriesRegular Price $29.99 (75¢ each)Battery Club Price $26.99 (67¢ each)
REGULAR TABSTrusted brand since 1930
Premium Hearing Aid Batteries
Call toll-free: 1-800-221-2099 ext. 88-650
More accessories online: HearingHelp.com21
Helpful Accessories
promo code88-650
PerfectDry Lux $90 each
Clean and disinfect your hearing aids with this handy pack of Tech-Care Clean Wipes. Ultra fabric wipes are premoistened with a hospital grade disinfectant. Alcohol-free
and safe to use on all hearing products. (36 wipes per container)
Easy to use cleaning tools
Specialty Cleaning Kit $1399 each
Disinfectant towelettes
Tech-Care Clean Wipes$995 each
NanoClean Advanced Technology featuresa stiff threader and a soft, spongy, nylon brush thatsafely and effectively sweepsaway debris and absorbs moisture from hearing aid tubing. “Thread-and-pull” cleaning action gets the jobdone easily! (20 per container)
NANOCLEAN
NANOCLEAN$1099 each
Hearing aids will last longer if you clean them regularly. Make daily cleaning easy with premium cleaning tools. Brush is larger so it fits comfortably in your hand. Handy magnet makes iteasier to pick up batteries. The wax loop helps remove grime from hearing aid crevices. Specialty cleaning pin for slim-tubing.
PerfectDry Lux hearing aid dehumidifierThe PerfectDry Lux dehumidifier provides 30 minute rapid drying time. Also provides UV-C disinfection which destroy 99% of microorganisms which are often responsible for
itchiness, allergies, and other irritations of the ear canal. Includes USB power supply.
Order Risk-free! Try any Hearing Help Express accessory for 30 days risk-free. If you’re not 100% satis� ed, return all materials within 30 days from the date of delivery, and we’ll refund 100% of your purchase price.
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Itchy ears?ProEar by MiraCell helps relieve itchy, irritated ears! It has mild antibacterial, anti-fungal and anti-yeast properties. ProEar is a safe, all-natural solution. Use it without worry to maintain healthy, itch-free ears. (1/2 ounce bottle)
ProEar by MiraCell $1499 eachBest Value DryAid $1695 each
Protect your hearing aidRemove harmful moisture from your hearing aid with the Best Value DryAid dehumidifier. Even a littlemoisture can attack sensitive electronics inhearing aids and needlessly
shorten their life. Prevent damage; store your hearing aid in a dehumidifier overnight.
Remove unwanted earwaxEarwax sometimes builds up in ears. Don’tuse cotton swabs to clean your ears. Safelyremove earwax with this handy kit.Includes: liquidsolution and bulb syringe.
emove unwanted earwaxEarwax sometimes builds up in ears. Don’tuse cotton swabs to clean your ears. Safelyremove earwax with
Telephone not loud enough? The portable, economy Snap-On amplifier is ideal for extra volume when traveling (or even at home)! It’s extra small and easily attaches with the elastic band to most phones and is hearing aid compatible.
Telephone not loud enough? ideal for extra volume when traveling (or even at home)! It’s extra small and easily attaches with the elastic band to most phones and is hearing aid compatible.
Economy Snap-On Telephone Amplifier $2799 each
Earwax Removal Kit $899 each
Compact VibratingAlarm ClockWake up easilyand on time with the Sonic Shaker™ vibrating alarm clock. Powerful vibrating motor will wake the heaviest sleeper. Also offers anextra loud audible alarm and snooze feature. Works great as a travel alarm clock.
Sonic Shaker™ Vibrating Alarm Clock$6599 each
© Hearing Help Express®, Inc
Call toll-free: 1-800-221-2099 ext. 88-650
23
“Perfect fi t. Your hearing aids serve me just as well if not better than those I bought elsewhere for more than twice the amount I paid for yours.”
D.J. – Scarsdale, NY
“THANKS FOR THE ABILITY TO ONCE AGAIN HEAR AND PARTICIPATE IN CONVERSATIONS WITH THE REST OF THE WORLD.”
A.A. – SAN DIEGO, CA
“You have provided a quality product at a fair price and support it with friendly, helpful people.”
K.H. –York, ME
“THIS IS THE GREATEST VALUE FOR MY MONEY I HAVE EVER SEEN FOR A QUALITY PRODUCT.”
K.G. – WESTVILLE, SC
“I WANT TO TELL YOU THAT IT IS ALWAYS A PLEASURE TO CALL HEARING HELP EXPRESS. I AM ALWAYS GREETED BY A REAL PERSON – A VERY RARE THING IN TODAY’S WORLD.”
J.H. – WEST HARTFORD, CT
“Your customer service is easily available, fl exible, and responsive. You have good payment plans... very service minded.”
T.E. –Oakland, CA
We’relistening!
“YOUR SERVICE IS EXCELLENT AND THE HEARING AID IS PERFECT. I HIGHLY RECOMMEND HEARING HELP EXPRESS.” C.S. – WACO, GA
Known initially as Excel Hearing Solutions selling mail order hearing aids and batteries.
“Our mission is to improve the health and lifestyle of our customers by providing lifelong support of high-value hearing health products and services at the most affordable prices possible.”
– Jim Houlihan, President
Our Story – A PioneerHearing Help Express is a pioneer in the hearing industry, starting in 1979.
We offer an astounding 400+ years of combined experience via ourdedicated and helpful staff. We’ve been helping people hear better longer
than most of our competitors have been in business!
1979We’re open for business!
1989Opened first stand alone retail office in DeKalb, IL..
1996We changed our name.Now known asHearing Help Express!
2003First version of our websitewas launched.
2004First hearing aid sold online. 2005
Started selling digital hearing aids.
2016Purchased by IntriCon, a publicly traded,body-worn medical and electronics manufacturer.
2017Began posting on Instagram & Twitter
Began offering advanced American made digital hearing aid technology
Sponsored HLAA’s Walk4Hearing in Chicago
USA
MADE IN
2018Sponsored and attended HLAA’s 2018 Convention in Minneapolis.
40 2019Celebrating 40 years in business helping people improve their lives through better hearing.
an IntriCon company
YEARS
800-221-2099HearingHelp.com
Hearing Help Express hearing aids are manufactured to last many years with good care. The truth is, hearing aids are fragile electronic
devices that can break with normal wear and tear and more frequently with accidents.
A hearing aid placed near the sink may get wet, your dog may think it’s a chew toy, you could drop it, step on it and crack the shell... You’d be surprised how often these things happen.
The Hearing Help Express Hearing Aid Protection Plan gives you the peace of mindto know that your hearing aids are covered. Basic repairs can cost you between $149-$499 per hearing aid... Protect your hearing aid from costly repairs and common accidents with the Protection Plan.
Today’s hearing aids are fi lled with sensitive electronics and over time, earwax and moisture can affect those electronics, weakening
the performance of your hearing aids. Choose the Cleaning Care Plan to have your aids cleaned and serviced by our team of in-house technicians to get the most out of your hearing aids.
EarMate-4220 $90 $158EarMate-4260 $120 $210EarMate-4330 $110 $193Apollo-6205 $90 $158Apollo-6210 $80 $140Apollo-6310 $110 $193Apollo-6650 $115 $201
Accident Protection Plan Pricing (amount listed is per hearing aid)
Loss and theft are not covered.
25
Accident Protection PlanPROTECTION
GUARANTEED
Cleaning Care PlanCLEANING
CARE PLAN
• Extend the Life of Your Aids - Up to four yearly professional cleanings. Simply call when you're ready for service. Customers who have their hearing aids cleaned by our technicians replace their hearing aids less frequently than those who do not.
• Our Process - Up to four times per year we’ll send you loaner hearing aids with prepaid postage to send your aids to us for service. Once the service is complete we will return your hearing aids with prepaid postage and you mail the loaner aids back to us.
Cleaning Care Plan $14999 per hearing aid
Protection from water damage, droppage,even if you step on it!
We’ll repair any damage or send a replacement hearing aid at no charge!
Simple quick process. We will diagnose and repair or replace within just a few days.
✓
PROTECT YOUR HEARING INVESTMENT
With the Protection Plan, loaner hearing aids are available for only $15 each(regularly priced at $40 each).
Felix-8720 $125 $219Ranger-7600 $90 $158Ranger-7610 $110 $193Ranger-7800 $210 $368Ranger-7910 $240 $420
1 Year 2 Years 1 Year 2 Years
✓
✓
ONE AND TWO YEAR PLANS AVAILABLE
Explanation ofproduct features
Digital – A digital hearing aid is moresophisticated than its analog predecessor. Digital hearing aids convert natural sounds into coded signals, process and refi ne the signals, then send the improved sound into the ear. They can be programmed to emphasize sounds in certain frequencies and block out unwanted noise more effectively, allowing for improved hearing and understanding.
Feedback Cancellation – Technologythat monitors the hearing aid for feedback (whistling). When detected, the whistling willbe reduced or eliminated.
Noise Reduction – Analyzes signals to determine if they contain unwanted noise. If unwanted noise is detected, the hearing aid will reduce the amplifi cation of this unwanted noise, making background noise less noticeable.
21 Day Journey to Better Hearing... Get the most out of your hearing aid!
Yes, you get a full 45 days to try your Hearing Help Express hearing aid butTHE FIRST 21 DAYS ARE THE MOST IMPORTANT.
Hearing aids are not like wearing glasses – they don’t repair your hearing; they assist what hearing you have left. Getting used to hearing aids is a gradual process that takes time and patience as you learn to hear familiar sounds again. Start slowly by wearing your hearing aids for 30 minutes and gradually build up to wearing them all day.
At first some sounds will seem too loud, this is because your brain is relearning how to prioritize sounds. After about a week, listening will become easier and conversations will become clearer. Continue to practice by watching your favorite TV program or listening to your favorite music. Around week three you will begin to feel more energized because your brain isn’t working as hard to prioritize sounds for you and finally by day 21, you will be enjoying a world of better hearing!
Remember, we’re available by phone, chat and email to help you through this journey!we’re available by phone, chat and email to help you through this journey!
“It was so easy to get help over the phone. I’m so glad I called with myquestions and took your advice to give the hearing aid a try for 21 days.It took me some time to get used to it, but once I did... WOW! Thank you Hearing Help Express.” — Jack B.
Directional Microphones – Designed to enhance sound that is coming from in front of you and reduces amplifi cation of the sounds coming from other directions. This technology improves speech understanding.
Telephone Setting – Also known as a T-Coil or Telecoil. This feature works by turning off the microphone on your hearing aid and only picking up the sounds coming through the phone or loop systems.
Voice Prompts – This technology may “tell” you when your battery is low or needs to be replaced, what volume level you’re on or what listening setting you are using.
q Include me in emails with offers and updates.
Dr./ Mr./ Mrs./ Ms.
Mailing Address
City/State/Zip Phone (required)
for fastest serVice call: 1-800-221-2099order online: www.HearingHelp.com
Card # Exp Date:
Signature:
If you're not 100% satisfied, simply return the hearing aid(s) in original conditionwithin 45 days for a full refund of any money paid towards the purchase price.
q Pay in full today (total enclosed): q Check q Credit / Debit Cardq Monthly payments: I prefer to make 4 interest-free monthly payments for each hearing aid starting today. First payment enclosed: q Check q Credit / Debit Card If making monthly payments, I authorize Hearing Help Express to review my credit history. Last four digits of social security number: Date of birth (MM/DD/YYYY):
If making monthly payments, I understand that 4 equal payments will be charged to my card beginning with shipment.
PROMOCODE
88-650
1714 Sycamore Rd DeKalb, IL 60115
ORDERING MADE EASY
© Hearing Help Express®, Inc
an IntriCon company
order by mail: complete this form and mail it in the envelope provided
Hearing Aid Model / Description Which Ear? Please circle Price Total
Shipping option (shipping fees are non-refundable):FREE Standard Shipping (Delivery: 7-10 business days) $ FREEPriority Shipping (Delivery: 4-5 business days) $ 5.95USPS Express Mail (Delivery: 1-3 business days) $24.00
Subtotal
Shipping
Total
Ordered Items – 45-DAY RISK-FREE HOME TRIAL
Right / Left / Both
PROTECT MY INVESTMENT: q 1-year protection plan q 2-year protection planto each aid being ordered. Pricing on page 25: Aid 1: $ Aid 2: $
q CLEANING CARE PLAN – $149.99 for each hearing aid being ordered
q BATTERY CLUB Brand: Size & Tab Color: Repeat order every (please circle): 1 2 3 4 5 6 months Pricing on page 20.
Choose your payment option – 100% MONEY-BACK GUARANTEE
Credit / Debit card information q Visa q MasterCard q Discover q AMEX
A+ RATING
Customer Info To discuss alternative payment plan options call: 1-800-221-2099
What kind of hearing aid have you most recently used?
q None q In-the-Ear q Behind-the-Ear q Slim-tube or Open-fit BTE
Left Ear: Manufacturer:
Model Year
Right Ear: Manufacturer:
Model Year
How long have you been wearing hearing aids?
How much power do you use? q 1/4 q 1/2 q 3/4 q All
Have your hearing aids been adequate for your needs? q Yes q No
Order Form QuestionnairePlease call toll-free if you have any questions: 1-800-221-2099
Important Information for Prospective Hearing Aid Users – Your 45-day home trial will be honored for 60 days starting from the date we ship your order. (The extra 15 days ensures that your home trial will not be shortened by shipping delays.) If hearing aids are accepted for return after 60 days they will be subject to a monthly rental fee of 10% of the regular purchase price of the hearing aid. Hearing aids returned damaged may not be accepted and will be subject to a damage fee. All business is transacted in Illinois and governed by Illinois, FDA, and FTC regulations and the laws of interstate commerce. Monthly payments available, subject to approval. Payments are interest-free when made on schedule. Delinquent accounts are charged 1.4% per month (APR 18.2%).
Call or write if you want to read the User Instructional Brochure for a hearing aid before ordering. You should see a doctor before ordering hearing aids if you have:
* History of active drainage from the ear within the previous 90 days * A history of sudden or rapidly progressive hearing loss within the previous 90 days * Unilateral hearing loss of sudden or recent onset within the previous 90 days * Acute or chronic dizziness * Visible evidence of significant wax accumulation or a foreign body in your ear canal * Visible congenital or traumatic deformity of the ear * Pain or discomfort in the ear * Bone conduction thresholds that exceed air conduction thresholds by 15 decibels or more
100% Money-Back Guarantee1. 45-day risk-free trial and money-back guarantee. Try any Hearing Help Express hearing aid for 45 days risk-free. If you’re not 100%
satisfied, simply return all items in original condition for a complete refund of your purchase price (less shipping & handling).
2. Limited Manufacturer’s Warranty. Your Hearing Help Express hearing aids are warranteed for one year against any
manufacturer’s defects in materials or workmanship.mail hearing aids in a sturdy box.ship insured mail for your protection.
1-800-221-2099HearingHelp.com
HH.364-190711
750,000+ satisfied customers
1714 Sycamore Rd, PO Box 586 • DeKalb, IL 60115
Licensed hearing aid specialists
on staff
Facility and products
registered with the FDA
Improving hearing since 1979
"I like the fit and the difference it makes in my hearing is great. The price and the personal care you have shown me is the best." Joseph B. – AL
an IntriCon company