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Your Cloud. Your Desktop. Just Got BetterDeliver Desktops as a Managed Service with VMware View 5

Last Update: March 20, 2012

Version View 5.1

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Table of Contents

Corporate Overview

End User Computing Vision

Phase 1: Improve What You Have Now

Real World Examples

Resources

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VMware is the Customer Proven Market Leader

Company Overview

• $3.77 billion in 2011 revenues

• >$4.5 billion in cash and equivalents

• 30%+ operating margins

• ~11,000 employees worldwide

• 5th largest infrastructure software company in the world

Proven in the Trenches

• 300,000+ VMware customers

• 100% of Fortune 100

• 100% of Fortune Global 100

• 99% of Fortune 1000

• 97% of Fortune Global 500

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Leading to a More Engaged, Productive Workforce

Enabling Greater Business Agility…

VMware Mission

Enable Our Customers By Simplifying and Automating IT in the Cloud Era

Optimizing IT Efficiency…

Enabling Business Transformation thru IT Transformation

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Empowered, Secure Mobile Workforce

Faster Time-to-Market for Modern Applications

A More Flexible, Scalable, Efficient Infrastructure for All Apps

Existing Datacenters Public Cloud Services

Cloud Infrastructure & Management

Cloud Application Platform

End-User Computing

VMware Focus

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A Vision for End User Computing

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The Way We Work is Rapidly Evolving

OS ACCESS

APPS

ACCESS:37% use do-it-yourself tech97% carry > 2 devices

DEVICES:2010 Shipments Tablets + Smartphones > PC2015 shipments1.1B cell phones, 300M tablets

APPS:2015 Mobile App Market $38B

Sources: Morgan Stanley 2011, Gartner 2011, Forrester 2010, Pew 2011

DEVICES

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OS ACCESS

APPSDEVICES

STUCK IN A

VICIOUSSPIRAL

IT is Under Pressure from Every DirectionCOM

PLIANCE

BUSINESS

BUDGET

USERS

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Enter the Post-PC Era

Windows(Physical)

Mac(Physical)

iOS

Android

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?The Post-PC Era and the Piecemeal Approach

Windows(Physical)

Mac(Physical)

iOS

Android

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VMware End User Computing Platform for the Post-PC Era

CONNECTMANAGESIMPLIFY

DesktopService

App CatalogService

DataService

Secure UniversalAccess

Users, Desktops, Apps, Data Policies

End Users

UniversalServices

Broker

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Where are we headed?

My Apps, My Files, Native Device Experience

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Delivering Delighted End-Users and IT Heroes

UniversalServices

BrokerVMware

IT Gains Centralized Management (Policies, Security, Delivery) of all Services & Apps across all Devices

End-Users Gain Easy, Efficient Access to my Files and my Applications across all my Devices

Business Gains in Agility, Growth, Innovation, Competitiveness, Productivity and Cost Controls.

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The Journey to the Post-PC Era

Improve what you have now

Embrace the Cloud

Escape to Your Cloud

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3

15

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1 Improve what you have nowPrepare to Break Out

Better Desktops,Better Applications

View 5

ThinApp

Horizon

Project Octopus

New Apps

View

ThinApp

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The Problem with Desktops

End-User Pains Apps/data trapped on a single device Limited device choice and freedom Limited remote access and mobility

Desktop and application downtime Dissatisfaction and frustration

IT Pains Distributed computing environment is

difficult to manage and control Hardware centric model is inflexible and

traps apps and data to device

Difficult to patch and update High IT support costs

Business Impact Rising Cost of Business: $1 in hardware

equals $3 in management Compliance and security risks Rouge end user behavior

8+ hours lost per employee per year in end-user productivity

Lack of innovation Inability to recruit and retain talent

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VMware View Delivers Desktops as a Managed Service

CONNECTMANAGESIMPLIFY

DesktopService

Secure UniversalAccess

App CatalogService

DataService

Users, Desktops, Apps, Data

Policies

End Users

ViewThinApp

View ThinApp

VMware View

VMware View Composer

VMware ThinAppVMware View Clients

VMwareView Manager

VMware View Architecture

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VMware View Delivers Value

End-user Benefits

A device of your choosing Secure and flexible anytime access Dynamic and adaptive experience Familiar desktop experience

Improved technology support 71% reduction in downtime

IT Benefits Centralized management and control Virtualization enables isolation,

encapsulation, flexibility Data secure in data center 94% reduction in desk side support

85% reduction in imaging time 57% decrease in app packaging and

deployment time 65% reduction in configuration time

Business Impact Reduce Desktop TCO up to 50% Reduce IT support costs by 55% CAPEX flexibility with endpoint devices Reduce end-user productivity loss up to

58%

Gain business ability Faster time to M&A, secure divestiture Beginning step in transformation to End-

User Computing Platform

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Customer Proof Points

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Desktop Service Solutions Address a Wide Variety of Needs

Task Workers Knowledge Workers Power Users Mobile Users

Flexible and secure access to data and applications from any device whether in the office, remote or on the road.

Mobile-Secure Desktop

Secure access to data and applications for offshore or outsource contact centers, developers and back office employees. to developers.

Business ProcessDesktop

Flexible and secure access to data and applications from remote and branch offices with limited or no local IT support.

Branch OfficeDesktop

Highly available and access to data and applications for employees requiring business continuity and disaster recovery desktops.

Always On Desktop

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VMware Delivers Desktop Services Worldwide

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Customer Spotlight: Blue Cross Blue Shield

• A consistent end-user solution• Existing solution was difficult to maintain• Regulatory compliance

Needs

• Mobile Secure Desktop use case• VMware View and ThinApp • 1500 virtual desktops

Solution

• Regulatory for data security and protection • Disaster recovery from “snowmaggedon”• Lock down endpoints without sacrificing accessibility • Roaming desktop access with iPads• Save IT time spent on maintenance and remediation• Free up datacenter space and power consumption

Benefits

“With VMware, it just works right out of the box. We don’t spend a lot of time keeping it up and running…”

Brian VincikSenior Systems Admin

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Customer Spotlight: Amway

• Centralize financial operations to Costa Rica• Need high performance user experience• Did not want local datacenter (no time and

security issues)

Needs

• Business Process Desktop use case• VMware View and ThinApp

Solution

• Cannot tell the desktops are remote• Reduce security risks• Eliminate spyware, blue screens of death• Costa Rica project a model for worldwide Amway

operations

Benefits

“We’ve been able to build a system that is completely dynamic, manageable and scalable and deliver it thousands of miles away.”

Josiah Becker, Systems Support Analyst

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Customer Spotlight: Bank of Tokyo Mitsubishi UFJ

• Increase security of desktop stations• Ensure usability at Office Automation (OA) terminals

Needs

• Branch Office and Mobile Secure Desktop use cases• VMware View on Thin Clients• Over 25,000 virtual desktops deployed

Solution

• Implement “Desktop Everywhere”• Freedom from Windows upgrade cycle• Improve usability and employee satisfaction• Increase desktop security• Decrease desktop maintenance costs

Benefits

“The virtual desktop, can be operated immediately … even when we sit at another desk, we can log on easily to continue working on the task started on another terminal.”

Mr. Shiro Sawada, Manager of the Systems Division, Bank of Tokyo-Mitsubishi UFJ

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1 Improve what you have nowPrepare to Break Out

Protect and optimize existing Windows application investment

Drive down IT costs

Easy to deploy and manage

Extend services to new devices

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Next Steps for Phase 1

Your first steps towards the Post-PC era.

Identify your View use cases

Assess the user needs and the environment

Now you can look to the future…

Virtualize your applications

Establish ‘rules’ for new apps

Rationalize all desktop images

Begin a View pilot and roll to production

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VMware View Resources

Learn Morewww.vmware.com/go/endusercomputing

www.vmware.com/go/view

Understand The Business Case

www.vmware.com/go/ViewValueInfoGuide

Build Your Business Casewww.vmware.com/go/view_calculator

View Customers

www.vmware.com/a/customers/product/3/VMware+View

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APPENDIX Backup slides

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VMware View Pricing and Packaging

vSphere Desktop

View Enterprise

View Premier

vSphere Desktop

vCenter Desktop

View Manager

View Composer

Persona Management

Local Mode

vShield Endpoint

ThinApp

Pricing per CCUPowered on desktop VM

$65 $150 $250

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VMware View Consulting Services

• Desktop Virtualization Healthcheck

• VMware Resident Program

• View Jumpstart

• vSphere with View Jumpstart

• ThinApp Jumpstart

• View Plan & Design

• ThinApp Plan & Design

• Desktop Virtualization Healthcheck

• VMware Resident Program

• View Jumpstart

• vSphere with View Jumpstart

• ThinApp Jumpstart

• View Plan & Design

• ThinApp Plan & Design

• Instructor-led education courses

• Desktop Virtualization Strategy Assessment

• Desktop Application Virtualization Assessment

• Desktop Infrastructure Virtualization Assessment

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Source: IDC – Quantifying Business Value of VMware View, August 2011

Traditional PC With VMware View$0

$500

$1,000

$1,500

$2,000

$2,500

$3,000

$3,500

$4,000

$4,500

$5,000

$1,000

$250

$1,400

$700

$360

$100

$720

$360

$1,360

$440$75 $75

$850

Device IT - Admin IT - Install IT - HelpDesk Downtime Server StorageSoftware

$4880

$2850

4 Year TCO Comparison (Traditional Desktop vs. VMware View)

Save $500/PC annually