your broadband society
DESCRIPTION
Presentation held by Mr.Jos Huizer as a part of The Road to better Broadband Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010TRANSCRIPT
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
YOUR BROADBAND SOCIETY
Jos Huizer, Ing., MBA, RM
SCTE representative for the Balkans
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Agenda
• SMS game
• The SCTE
• Goals
• How to achieve
•Trained people Perform better
•The Broadband future
• Facts and Figures
• Over the Top TV
•The winner’s profile
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Your Broadband Association
Goal
Raise the standard of broadband engineering in the telecommunications industry.
How to Achieve
Training and career advancement of technical professionals
Organizing conferences, exhibitions and lecture meetings all around the world
provide accreditation and certification for its members, giving them professional standing within the industry
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Trained people Perform better
how about the others?
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
The Broadband Future
Facts and figures
Over the top TV
3DTV
Zie Vefica
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
The Broadband FutureFacts and figures
28.8 %1,970,837,003 26.3 %7.6 %517,760,4606,845,609,960WORLD TOTAL
61.3 %21,272,470 54.5 %33.4 %11,596,66034,700,201Oceania / Australia
24.2 %10,055,240 39.0 %9.4 %3,925,06041,632,722The Caribbean
29.8 %63,240,946 18.5 %5.5 %11,698,120212,336,924Middle East
77.4 %266,224,500 56.0 %43.3 %149,054,040344,124,450North America
30.4 %195,042,230 35.0 %12.4 %68,189,920550,924,250Latin America
58.4 %475,121,735 34.1 %19.9 %162,104,640813,319,511Europe
10.9 %110,948,420 15.9 %1.7 %17,607,4401,013,779,050Africa
21.6 %828,930,856 11.3 %2.4 %93,584,5803,834,792,852Asia
InternetPenetration
InternetUsers
FacebookIndex(*)
FacebookUsers
Population( 2010 Est.)
GeographicWorld Regions
FACEBOOK USAGE AND INTERNET STATISTICS FOR AUGUST 31, 2010
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
The Broadband FutureFacts and figures
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
TV
… Content
driven
Game
Console
Mobiel
PC
The Broadband Future
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Where are we?
Live TV
Long form
On demand TV
Short form
Video
Communication
Social media
Live TV
Long form
On demand TV
Short form
Video
Communication
Social media
Live TV
Long form
On demand TV
Short form
Video
Communication
Social media
Mobiel
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Substantial Differences will exists
Television:social
Mobile:
1 to 1Computer:
individual
Live TV
Communication
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Broadband FutureOver the Top Television
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Broadband FutureOver the Top Television
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Broadband FutureOver the Top Television
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Broadband FutureOver the Top Television
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Broadband FutureOver the Top Television
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Broadband FutureOver the Top Television
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Broadband FutureOver the Top Television
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
The Broadband Future
Social Media
Influential
Powerful
Enforcing
Growing
Driving Broadband
Driving YOUR Business
But… what is it?
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
So What……?
Broadband drivers:
Internet applications
Consumer technology (devices)
Changes in our social behavior
What does this mean for the provider?
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
The winner’s profileAlways connected, either mobile of fixed
Not a loyal club member but is organized around the “issue”
Moves from one group to the other and disappears again
Watches television anywhere, everywhere at any time
Combines mobile, laptop and television technologies
Social poor and network rich
Can force suppliers to change:
H1
Dia 23
H1
omschrijf zodanig dat in het eind een consument ontstaat:gezin als individuelengezien als groepgezin in de sociale context (moving mobs, issue related groups)
de winnaar is diegeine bedienntHMConsult; 5-10-2010
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org
Milk or Drown the Winner
• Offer services asked for
• Against an acceptable price
• At any location where he wants
• With only those ads that he cares for
• Process requests the most effective way
• Service customers with trained staff who understand the ‘Name of the Game’
• Create store environment
enhancing the service level
• Offer only what is in your catalogue
• Try to be creative, show the price as it is
• Tell him where to go as alternative
• Hire cheap young untrained staff
• Don’t worry about your shop environment, that’s only a waste
DO DON’T
Now that we know how the Winner looks like, it is time to we know how to win him
over and created stakeholders value beyond believe……
H2
H3
Dia 24
H2 vlotte filmpje, marketing boodschapHMConsult; 5-10-2010
H3 filmpje startbucks lets fly away......HMConsult; 5-10-2010
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org