you dont need a title to lead
TRANSCRIPT
What is Leadership?
• Is the ability to influence others to move toward the accomplishments of common goals
Mission and Vision• Why do we exist?• What are you trying to accomplish?• A vision is a statement about what your
organization wants to become.• Example: "Year after year, Westin and
its people will be regarded as the best and most sought after hotel and resort management group in North America." (Westin Hotels)
RUSH VISION & STRATEGIC PLANNING FRAMEWORK
November-December 2013
January-June 2014
FY 2015 & Beyond
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Mission, Vision, Strategic Themes & Values
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Mission:The mission of Rush is to provide the best health care for the individuals and diverse communities we serve
through the integration of outstanding patient care, education, research, and community partnerships.
Vision:Rush will be the leading academic health system in the region and nationally recognized for transforming
health care.
Strategic Themes:• The Best People• The Best Quality• The Best Programs• Highest Value
VALUES:– Innovation– Collaboration– Accountability– Respect– Excellence
The Best People The Best Quality The Best Programs Highest Value
Attract, develop and produce the next generation of exceptional health care leaders and professionals
Attain top ranked quality and safety outcomes
Achieve national recognition in key programs
Achieve market leadership on quality, access and cost
Attain national recognition as a leader for diversity, inclusion and engagement
Achieve exceptional clinical access and a consistently outstanding patient experience
Lead the development of innovative programs and partnerships that improve health and education and reduce disparities in our communities
Further clinical integration across Rush Health and other partnerships
Be a health care Employer of Choice in the Chicagoland area and one of the best nationally
Be a national leader in team based care and inter-professional education that has the patient at the center
Continue to attract exceptional program leaders who can deliver on the integrated mission of Rush
Deliver to employers and payers a comprehensive and geographically diverse provider network capable of assisting members of defined populations manage their health
Foster a just and ethical culture consistent with our ICARE values
Be a top ranked health sciences university
Conduct research that advances our understanding, treatment and prevention of disease, translating science into clinical care
Provide individualized care through the effective use of targeted therapies and evidence-based medical advances and techniques
Be an innovative leader in developing new information technologies that promote health, enable disease prevention and save lives
Provide high quality and high value educational experiences to all trainees
Strategic Themes and Goals
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The Best People
Attract, develop and produce the next generation of exceptional health care leaders and professionals
Attain national recognition as a leader for diversity, inclusion and engagement
Be a health care Employer of Choice in the Chicagoland area and one of the best nationally
Foster a just and ethical culture consistent with our ICARE values
The Best Quality
Attain top ranked quality and safety outcomes
Achieve exceptional clinical access and a consistently outstanding patient experience
Be a national leader in team based care and inter-professional education that has the patient at the center
Be a top ranked health sciences university
Be an innovative leader in developing new information technologies that promote health, enable disease prevention and save lives
The Best Programs
Achieve national recognition in key programs
Lead the development of innovative programs and partnerships that improve health and education and reduce disparities in our communities
Continue to attract exceptional program leaders who can deliver on the integrated mission of Rush
Conduct research that advances our understanding, treatment and prevention of disease, translating science into clinical care
Highest Value
Achieve market leadership on quality, access and cost
Further clinical integration across Rush Health and other partnerships
Deliver to employers and payers a comprehensive and geographically diverse provider network capable of assisting members of defined populations manage their health
Provide individualized care through the effective use of targeted therapies and evidence-based medical advances and techniques
Provide high quality and high value educational experiences to all trainees
Vision for the Division of Hospital Medicine• To be the Best Academic Hospital Medicine Division in Chicago and
amongst one of the best in the Country by:– Providing the safest, quality & efficient clinical care with superior outcomes– Educating students, residents and fellows about the core competencies of
Hospital Medicine– Improving Patient Safety, Quality through performance improvement and
conducting research on diseases and people we care for– Ensuring utmost satisfaction of our
patients, providers and referring doctors
Quality and Efficient Clinical Care
Education
Patient Safety, QI andResearch
Satisfaction
Six Basic Leadership Styles
1. The Coercive Style2. The Authoritative Style3. The Affiliative Style4. The Democratic Style5. The Pacesetting Style6. The Coaching Style
Goleman 2000. HBR
Charismatic Leaders Seem to Shine
• Clear, fresh, new vision• Devoted to their vision• Great sacrifices• Create a sense of urgency• Use persuasion rather than force
to influence
Transformational Leaders Focus on People and Task
• Articulate a clear vision• Clarify the importance of the
vision’s outcome• Provide a well-defined path to
attain the vision• Act with confidence, optimism and
self-determination
Pragmatic Leaders—From the Ideal to the Real
• Vision is clearly a variation of the status quo
• Listen carefully to people• Make realistic decisions• Manage by numbers• Put right people in the job to get the job
done• Delegate responsibilities
The Ideal Leader
•Is one who can switch between these various styles depending on the organizational climate and the situation
Emotional Intelligence
• Is the ability to manage ourselves and our relationships effectively– Self Awareness– Self-Management– Social Awareness– Social Skill
To be an Effective Leader You must
• Set the example• Envision the Future• Enlist Others• Search for Innovative
Opportunities• Comfortable with
Ambiguity• Take Risks
• Persistent• Excellent
Communicator• Recognize
Contributions• Politically Astute• Level headed• Self-aware• Caring
How to Acquire the Skills
• Be aggressive about becoming a leader• Enroll in a formal leadership program• Learn from experience• Don’t be afraid to fail• Get involved in a variety of assignments• Find a true mentor• Ask for feedback
Pope Francis’s Approach to Leadership: 12 Important
Lessons
1. Lead from a position of humility.2. Spend time on the front lines.3. Identify with your people.
Productive dialogue requires mutual respect.
4. Embrace the potential of personal and organizational reinvention.
5. Choose trusted advisers who can help you make good decisions and aren’t afraid to tell you when they think you’re wrong.
6. Don’t allow insularity to infect your organization.
7. Be alert, practical and proactive, so your competitors don’t overrun you.
• Look like a leader. Understand the politics of your organization so you can resolve conflicts.
• Delegate and trust your people. Don’t micromanage.
• Your role as a leader is to serve others.
• You can’t hide from adversity. Deal with it promptly and decisively.
• Reach out to your customers and to noncustomers, as well.
7 Things You Should Expect From Your Leaders
in 20141. An Identity You can Count
on2. Sense of urgency3. Increased Collaboration4. Thought Leadership5. Touch the Business6. Passionate Explorers of
New Possibilities7. Executive Presence
Glen Llopis, Forbes Dec 2013
How Leaders Deal with Stress
• They practice gratitude for what they have
• They stay positive• They focus on progress,
not perfection• They practice self-care• They keep the big
picture in view