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Page 1: You can ne
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You canNEGOTIATE

anythingThe basis

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Before we start… Only man negotiates Your full participation 1 minutes - five recent conflicts

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What is negotiation?

To negotiate is to trade something we have for

something we want. - Anon -

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The GG: You have to give in order to get

In the past, and now It requires (business) knowledge as

well as human nature

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The goals Achieve the objective(s) set Be of benefit to all parties Ensuring a WIN/WIN situation

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Phases of negotiation Plan Debate Propose Bargain

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Skills needed Communication skills: listening,

speaking, body language Facilitation skills: influence, timing,

closing deals

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The hot buttons Yours and Theirs Emotional response may trigger a

disaster

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A story

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TIPS Don’t accept the first offer Effective negotiation requires good

emotion control (impatience, loss of temper)

Talk, yet listen Influence, not argue If… then…

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The final challenge

You are given 1 minute to plan,and 2 minutes to try

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Summary Plan well Control your emotions Win – win

Remember, when it comes to negotiation, use GG

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it’s cool to learn or know about negotiation skills, yet it’s better to

practice