you are a risk manager: learn the question of why, how and what
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You Are A RISK ManagerThe Least
A Manager Should Know
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Effect ofUncertainty on
ObjectivesISO 31000
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Safety
Defence
Medical
Engineering
Operation
Project
Risk is the potential
that a chosen action oractivity (including the
choice of inaction) will
lead to a loss (anundesirable outcome)
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RiskIssue
Problem
May Be FutureCertain Future
Now
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Money, Health, HappinessSales, Collection, Profit
Cost, Quality, Schedule
PersonalOperation
Project
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Apple
Palm
Blackberry
Nokia
Ericson
Sony
WhyHow
What
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What? How? Why?
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WHY
Effect
UncertaintyObjectives
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Go
als
Ob
jectives
Purpo
se
Passion
Vision
Mission
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1. Best performance
2. Least cost
3. On time
4. Least surprises
Objective
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1. Lender
2. Insurer
3. Contract
4. Governance
Uncertainty
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Effects
Property Damage.
Liability to 3rd Party.Injury.
Dispute.
Negligence.
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Code of Hammurabi; 1772 BC
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1. The disproportionate
role of high-impact,hard-to-predict, rare
events
2. The non-
computability of theprobability of the
consequential rare
events
3. The psychological
biases that make people
blind to uncertainty
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Pop Quiz
2007196911121972
20 07 1969 11 12 1972What did Eugene "Geno" Cernan did
on 11 December 1972Last man on the Moon on Apollo 17
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HOW
Context
AnalyzeEvaluate
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Understand
1. Things You Know,
You Know2. You Know, You
Dont Know
3. You Dont Know,You Dont Know
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Analyze
Impact
Likelihood
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Evaluate
Opportunity
Threat
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Prioritize
IncreaseGood
ReduceBad
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Decide
Accept
Share
Avoid
Mitigate
Reduce likelihoodReduce Impact
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Control
Preventive
Detective
Directive
Corrective
Process
Inspect
Instruct
Recover
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WHAT
Risk Plan
RiskRegisterRiskReport
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3 Parts 5 Steps
Context
Identify
Analyze
Evaluate
Review
Risk Assessment
Report
Risk Register
Risk ManagementPlan
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Risk Assessment
1. To CRO, Senior Management or Board
2. Status of operation or project
3. Assumptions that remains right or otherwise.4. List of High Risks.
5. List of Critical Risks or risks which have turn
into Problem.6. Status of Control and Responses to risks.
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Risk Register
1. How much are the financial exposure?
2. What are the High and Critical Risks?
3. How much control do we have?4. How should we respond to the risks?
5. What can we do to improve control?
6. What are most urgent and important actionthat we need to take right now?
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Risk Management Plan
1. What is the project about and objectives?
2. What are the assumptions ?
3. Who are the project team members?4. What macro uncertainties do we have?
5. When and how are we going to identify
micro uncertainties?6. What do we do when Risks turn into
Problem?
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1. Risk Management Plan
What do we have?What to do?
When to review?
Whatever.Just do it.
Why review?
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2. Risk Register Concept
1. Context
2. Identify3. Analyze
4. Evaluate
5. Review
When, Where
List, Cause, SourceLikelihood x Impact
Weak / Maybe / Good
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Risk Register Template
Risk Description Likelihood Impact Contol Effect Priority
Late for office due
to bad traffic
causing discipline
problem at work
Likely Moderate Set alarm
clock at
5.30am
Loss of
income
NU / NI
Store caught firedue to inadequate
fire safety
measaure causing
loss of stock.
Unlikely High Install firealarm, smoke
sensor and
fire
extinguisher
RM10k U / NI
Factory floodedcausing lack of raw
materials and
completed
products not able
to be exported.
Rare Extreme BusinessInteruption
Insurance
RM10m NU / I
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3. Reporting Risk Concept
1. High Risks2. Critical Risks
3. Problems
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1. Challenge
what ispossible.
2. Improve, to
help others
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Learning from Apple
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Next
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Greenland, Ilulissat, Underwater image of icebergs floating near face of Jakobshavn Isfjord
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Anwar Ahmad Abidin
twitter.com/xanwara
+6 019-6649328