you are a risk manager: learn the question of why, how and what

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  • 7/31/2019 You are a Risk Manager: Learn the Question of Why, How and What

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    You Are A RISK ManagerThe Least

    A Manager Should Know

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    Effect ofUncertainty on

    ObjectivesISO 31000

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    Safety

    Defence

    Medical

    Engineering

    Operation

    Project

    Risk is the potential

    that a chosen action oractivity (including the

    choice of inaction) will

    lead to a loss (anundesirable outcome)

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    RiskIssue

    Problem

    May Be FutureCertain Future

    Now

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    Money, Health, HappinessSales, Collection, Profit

    Cost, Quality, Schedule

    PersonalOperation

    Project

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    Apple

    Palm

    Blackberry

    Nokia

    Ericson

    Sony

    WhyHow

    What

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    What? How? Why?

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    WHY

    Effect

    UncertaintyObjectives

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    Go

    als

    Ob

    jectives

    Purpo

    se

    Passion

    Vision

    Mission

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    1. Best performance

    2. Least cost

    3. On time

    4. Least surprises

    Objective

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    1. Lender

    2. Insurer

    3. Contract

    4. Governance

    Uncertainty

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    Effects

    Property Damage.

    Liability to 3rd Party.Injury.

    Dispute.

    Negligence.

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    Code of Hammurabi; 1772 BC

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    1. The disproportionate

    role of high-impact,hard-to-predict, rare

    events

    2. The non-

    computability of theprobability of the

    consequential rare

    events

    3. The psychological

    biases that make people

    blind to uncertainty

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    Pop Quiz

    2007196911121972

    20 07 1969 11 12 1972What did Eugene "Geno" Cernan did

    on 11 December 1972Last man on the Moon on Apollo 17

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    HOW

    Context

    AnalyzeEvaluate

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    Understand

    1. Things You Know,

    You Know2. You Know, You

    Dont Know

    3. You Dont Know,You Dont Know

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    Analyze

    Impact

    Likelihood

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    Evaluate

    Opportunity

    Threat

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    Prioritize

    IncreaseGood

    ReduceBad

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    Decide

    Accept

    Share

    Avoid

    Mitigate

    Reduce likelihoodReduce Impact

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    Control

    Preventive

    Detective

    Directive

    Corrective

    Process

    Inspect

    Instruct

    Recover

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    WHAT

    Risk Plan

    RiskRegisterRiskReport

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    3 Parts 5 Steps

    Context

    Identify

    Analyze

    Evaluate

    Review

    Risk Assessment

    Report

    Risk Register

    Risk ManagementPlan

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    Risk Assessment

    1. To CRO, Senior Management or Board

    2. Status of operation or project

    3. Assumptions that remains right or otherwise.4. List of High Risks.

    5. List of Critical Risks or risks which have turn

    into Problem.6. Status of Control and Responses to risks.

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    Risk Register

    1. How much are the financial exposure?

    2. What are the High and Critical Risks?

    3. How much control do we have?4. How should we respond to the risks?

    5. What can we do to improve control?

    6. What are most urgent and important actionthat we need to take right now?

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    Risk Management Plan

    1. What is the project about and objectives?

    2. What are the assumptions ?

    3. Who are the project team members?4. What macro uncertainties do we have?

    5. When and how are we going to identify

    micro uncertainties?6. What do we do when Risks turn into

    Problem?

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    1. Risk Management Plan

    What do we have?What to do?

    When to review?

    Whatever.Just do it.

    Why review?

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    2. Risk Register Concept

    1. Context

    2. Identify3. Analyze

    4. Evaluate

    5. Review

    When, Where

    List, Cause, SourceLikelihood x Impact

    Weak / Maybe / Good

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    Risk Register Template

    Risk Description Likelihood Impact Contol Effect Priority

    Late for office due

    to bad traffic

    causing discipline

    problem at work

    Likely Moderate Set alarm

    clock at

    5.30am

    Loss of

    income

    NU / NI

    Store caught firedue to inadequate

    fire safety

    measaure causing

    loss of stock.

    Unlikely High Install firealarm, smoke

    sensor and

    fire

    extinguisher

    RM10k U / NI

    Factory floodedcausing lack of raw

    materials and

    completed

    products not able

    to be exported.

    Rare Extreme BusinessInteruption

    Insurance

    RM10m NU / I

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    3. Reporting Risk Concept

    1. High Risks2. Critical Risks

    3. Problems

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    1. Challenge

    what ispossible.

    2. Improve, to

    help others

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    Learning from Apple

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    Next

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    Greenland, Ilulissat, Underwater image of icebergs floating near face of Jakobshavn Isfjord

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    Anwar Ahmad Abidin

    twitter.com/xanwara

    +6 019-6649328