yelp & co. - getting access information through social networks and apps

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Yelp & Co. - getting access information through social networks and apps by Christiane Link Twitter: Christiane email: [email protected] www.ortegalink.com

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Page 1: Yelp & Co. - Getting Access Information through Social Networks and Apps

Yelp & Co. - getting access information through social networks and appsby Christiane Link

Twitter: Christianeemail: [email protected]

www.ortegalink.com

Page 2: Yelp & Co. - Getting Access Information through Social Networks and Apps

Who is Christiane Link?

•Journalist•The German Link, BBC, German

Press Agency•Disability Equality Trainer

•Geek•Accessibility passionate

Page 3: Yelp & Co. - Getting Access Information through Social Networks and Apps

Problem

Environment is not accessible

Page 4: Yelp & Co. - Getting Access Information through Social Networks and Apps

Problem 2

Lack of access information

• Wrong information• Missing details

• Unreliable information (for example over the phone)

Image: VRun / Pixelio.de

Page 5: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution

The network

Image: Gerd Altmann / Pixelio.de

Page 6: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Personal network

Image: Rolf van Melis / Pixelio.de

Page 7: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Photos

Page 8: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Social Networks

Page 9: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Social Networks - Twitter

Page 10: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Social Networks - Twitter

Page 11: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Google Streetview

Page 12: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Business apps

Page 13: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Business apps – McDonald’s

Page 14: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Business apps – Regus

Page 15: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Business apps – Starbucks

Page 16: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Access info of venues

• Best source• Not very often available• Not all topics covered

Page 17: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Special access apps – Wheelmap

•Founded by German charity Sozialhelden•Everybody can contribute accessible places•Web and iPhone app•30,000 places

Page 18: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Location-based social network apps

Page 19: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Location-based social network apps - Gowalla

Page 20: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Location-based social network apps - Foursquare

Page 21: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Location-based social network apps - Yelp

Page 22: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Location-based social network apps - Qype

Page 23: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Location-based social network apps - Qype

• September 2010: Qype started a campaign to add more access information to Qype places

• 80,000 places were tagged with “Barrierefrei” (German: accessible) before the campaign started• Campaign partner: Ford and “MyHandicap”

foundation• Weakness: Accessibility is not properly defined,

many wrongly tagged places• Within 3 weeks 8000 more places were added

Page 24: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Members of social networks play a vital role in the access information gathering and verification process.

Page 25: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

When using Foursquare, Yelp & Co. have people with disabilities in

mind!

Page 26: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

What does it mean?

Page 27: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Double-check the facts you’re providing.

Page 28: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Don’t condense information too much.

Page 29: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Take a photo of the entrance.

Page 30: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Take a photo of the restaurant inside.

Page 31: Yelp & Co. - Getting Access Information through Social Networks and Apps

Solution – The network

Provide important information like disabled toilet, step-free entrance

etc.

Page 32: Yelp & Co. - Getting Access Information through Social Networks and Apps

This presentation will be available on Slideshare: www.slideshare.net/Handifem

THANK YOU!

Twitter: Christianewww.ortegalink.com