Yeager Pharmace

uticals“Always on

time!”

The Company

• Yeager Pharmaceuticals currently warehouses and delivers medication and various medical supplies to local retail stores, doctor’s offices, clinics, and hospitals.

• The company consists of 50 employees, two warehouses, and 10 delivery vans.

• Vendor contracts are solid, while there is struggle maintaining stable customers. However, business continues to grow.

The Company

Yeager Pharmaceuticals Income Statement

For the Month Ended March 31,2006

Revenues Service Revenues $950,000

Expenses Salaries expense $250,000 Rent expense 150,000 Insurance expense 120,000 Depreciation expense 80,000

Total expenses 600,000

Net Income $350,000

The Mission Statement

• We at Yeager Pharmaceuticals strive to serve our customers by meeting their pharmaceutical needs in a timely and efficient manner, while exceeding their expectations in quality.

The Organization

Owner/CEO

Finance Manager

Sales Manager

Warehouse Manager

Administration Human Resources

Sales Order Entry Supervisor

Supervisor

The Key Players

• Owner/CEO-Alyssa Maldon• http://students.kennesaw.edu/~afm8660

• Finance Manager-Angie Hayes

• Sales Manager-Lacey Adkins• https://courses.kennesaw.edu/SCRIPT/it3700_05sp06/scripts/serve_home

• Warehouse Manager-Ashley Smith

• Administration-Jennifer Hogsed• http://jnnlei81.tripod.com/id1.html

The Industry

• Yeager Pharmaceuticals is in the Pharmaceutical Healthcare Industry.

• The company is positioned among the middle of this industry.

• Why the middle? The company is well established, but is still growing, therefore, the top is yet to be reached.

The Key Competitors

http://www.amerisourcebergen.com/cp/1/

http://www.cardinal.com/index.asp

http://www.expert-med.com/

http://www.pharmaceutical.mckesson.com/wt/ome.php

The Strategy

• The company gains competitive advantage with our timely and efficient strategy.

• We compete with others by offering loyal customer service and having the products when needed.

The Value Chain

The Information Systems

• Buyer Agent-helps our customers find products they need.

• Monitoring and Surveillance Agent-monitors inventory, planning, and scheduling equipment ordering to keep costs down.

The Technologies

• Microsoft Access for tracking orders and maintaining customer relationships.

• Quick Books Pro for financial accounting such as payroll, sales expenses, and inventory control.

The Advancements

• Updated versions of Microsoft Access and Quick Books Pro will be used to gain more efficient and timely ways of tracking orders, maintaining customer relations, and completing financial tasks.

• Wearable computers will also be used for office personal on the go and the delivery drivers. These new computer will allow easier, more manageable access to orders and product information for these employees. This lessons paperwork loads to and from the offices and warehouses.

The Emerging Trends

• Yeager Pharmaceuticals will begin to rent software from application service providers. This allows the company to have access to the software without installing it on every single technology device within the organization.

• The company will also begin free internet phone calls. With this emerging trend, company employees will be able to communicate with the customer using a traditional phone call while the customer is browsing through products on our website.

The Future

• At Yeager Pharmaceuticals, we will continue to grow as we implement our timely and efficient deliveries of our products.

• We will continue to offer loyal customer service and have the products when needed.

• We will continue to update our technologies and stay up to date with the emerging trends.

• Yeager Pharmaceuticals will be at the top of the Pharmaceutical Healthcare Industry.