yannis2012 daw keynote2

Innovations @ Content

Management Congress

12 June 2012, Brussels

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Agenda for this morning

10.00 10.45 Plenary

ECM / IM Market status Yannis Nakos, Document@work

10.50 11.35 Parallel sessions

11.40 12.25 Plenary

Information Management market and its

development beyond the era of social

networks Hanns Khler-Krner, Gartner Europe

12.30 14.00 Lunch @ Marketplace area

Innovations@ContentManagement 2012:

What to expect ?

A three courses menu for our guests.

Yannis Nakos Chairman at the board of Document at Work

@ynakos

Dont hesitate

Use the hashtag #dawcon2012 to share your thoughts, and broadcast on our tweetwalls.

Courtesy of

Menu of the day

1. Entre: What to expect from the ECM/IM market?

2. Main course: What to expect from our Congress this year?

3. Dessert: What to expect from Document@Work?

What you wont get here (messages well try and avoidor leave to others ;-)

One size does NOT fit all

ECM/IM is a strategy. It must be adapted.

IM is not only about about technologies.

Future has bad habit : Being unreliable !

Its not a science, its vague & mainly fiction.

Still, some educated guess can help on 2-3y vision

Stats are really good to demonstrate everything

and its opposite at the same moment.

Trends are often more reliable than figures.

Nostradamus

2001 : Space Odysseys HAL

Rings a bell ?

Seth Godin: Its human nature to

imagine that the future will be just like the present, but with

cooler uniforms and flying cars.

Courtesy of Atle Skjekkeland. AIIM .

Great Moments in Statistics Reasoning!

The Japanese eat very little fat and suffer fewer heart attacks than the British or the Americans.

On the other hand, the French eat a lot of fat and also suffer fewer heart attacks than the British or the Americans.

The Japanese drink very little red wine and suffer fewer heart attacks than the British or the Americans.

The Italians drink excessive amounts of red wine and also suffer fewer heart attacks than the British or the Americans.

Conclusion: Eat and drink whatever you like It's speaking English that kills you !

Courtesy of Atle Skjekkeland. AIIM .

What still to expect from

the ECM/IM market?

Never-ending vendor consolidation: what & whos next ?

Never-ending discipline extention: BIG DATA, CRM,

Mobility + Ubiquity + Speed = Flexible Workplace.

ECM/IM is becoming a Business Transformation mean (a strategy translating into processes and tools HW/SW), to help organizations anticipate or react quicker, and from everywhere at any time to business issues: its about performance, tracability & knowledgeable decision support.

As of 2005

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Gartners ECM Magic Quadrant in 2005

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Market consolidation, really ?

BPM and analytics (BAM) has been a major trend for ECM platforms.

(bringing to ECM process centricity & predictability + performance improvement)

ECM platforms became a trend, a must-have for IT leaders. (if you check top-down youll most likely find too many repositories in your organisation already What about cost, performance, efficiency, maintenability?)

A (new) new reality

ILM, Enterprise

(meta)Data

Model, CMIS,

Search, RM,

Moreq2010,

WCMS, DAM, e-

Forms, Campaign

Mgt, e-CRM,

Blogs, Wikis,

Collaboration,

Workflows, Bridge

to Unified

Communication,

Chat,

Copyright Gartner. 2012.

Even more corporate functions to support at customers, new beasts to manage: - CRM, Marketing, BI, MDM, e-Discovery

BIG DATA (1)

Courtesy of Gartner. 2012.

BIG DATA (2)

Courtesy of Gartner. 2012.

Collaboration 2.0 (1) C

ou

rtesy of C

SC. 2

01

0.

TCO vs

TVO

Collaboration 2.0 (2)

Collaboration its not (anymore) about deploying a collaborative platform. Its about setting up a set of means adapted to all your knowledge workers, taking into account their specificities. Its also about shifting to more Agile strategies accomodating multiple devices, becoming contextual .

That extends ECM/IM into a all new field of disciplines such as ILM, Virtualization,

Cloud strategies, multi/cross-device ubiquity, Unified Communications, infrastructure

Theres a shift happening Decision cycles reduce, IM must support

delegation & collaboration anywhere/anytime.

Theres a shift happening

Agile is impacting the type of services we deploy at our customers (ex: Advanced Case Mgt./Collaboration)

but it will impact more and more the way we deploy them as well. Bridging IM initiatives at various paces, and at different organisational units proves a necessity.

(re-)Think your ECM/IM offering/strategy, elaborate your methodology, chose for industrialized solutions/integrations, because youll have less and less time to assemble customer solutions in the future.

SoE vs. SoR

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SoE vs. SoR From records to engagement

Original IP of G. A. Moore Copyrighted material. Design Y. Nakos.

Menu of the day




Whats to discover ?

New Deluxe venue

Improved program

Great Speakers

No marcom slideware : content!

Round tables

Improved and focused Market Place

Tweetwalls

If you missed it, become a member of D@W to retrieve the content and attend next events.

Program (1)

Program (2)

Menu of the day




Whats coming at D@W?

Heading towards AIIM BeLux

Sole first official reseller of CIP

certifications in BeLux

Executive Master in IM (initial elaboration)

Thank you.

Enjoy this new Congress

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