yamani angle sdn
TRANSCRIPT
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Yamani Angle Sdn. Bhd
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Company Profile
Name : Yamani Angle Sdn Bhd
Address : 2-111, Jalan Prima SG 3/2, Prima Sri Gombak, 68100 Batu Caves, Selangor Darul Ehsan.
Founder : Mr Khairul Nizam Amat Zaini
Established : 28th November 2008
No of workers : 10 staffs
Types of company : Local company
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Organization chart
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Market:Malaysian citizensSingapore, Brunei & Jakarta
Trends:children to adult readersMPH and Popular Bookstore
Market and Trends
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Products:Islamic-perspective bookscreative and attractive book covercolorful fonts informative and friendly content
Servicedelivery service using Pos Laju
Products and Service Description
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Warranty while deliveringArrive safetlyreplace damage book with new books
Membership Card improve customer retention and encourage
spending.encourage repeat purchases
Customer Benefits
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Blogyamani-angle.blogspot.comcan review about the company’s recent
events, public relation and product descriptions.
Social NetworkFacebook
Technology Involved
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5 Ss of Internet marketing Sell
10% of sales online in market overall per month
Serve online dialogue and feedback.
Speak forum or chat box
Save online e-mail communications, sales and service transactions
Sizzle providing new propositions, new offers and new experiences
online
E-Marketing Objectives
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Web analytics tools Operational data
This data would be ideally collected and reported within a single tool at this level, but unfortunately to obtain the best reporting it is often necessary to resort to four different types of tools or data source.
www.moe.gov.my
Evaluation of E-marketing performance
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Micro Environment
High
Low
High
HighHigh
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Market research and new product developmentSocial networks
Market productsUnique visitor column
Procure materials and productsCustomer can comment and review their purchase
Manage selling and fulfillmentOnline chat with the staff
Value Chain
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Legal and ethical issuesContract Law
body of law that governs oral and written agreements associated with exchange of goods and services, money, and properties. It includes topics such as the nature of contractual obligations, limitation of actions, freedom of contract, privities of contract, termination of contract, and covers also agency relationships, commercial paper, and
contracts of employment.
Macro Environment
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Market Penetration cannot compete more effectively through online with
other competitors do not have websites that efficient at converting
visitors to sale
Market development can provide quality of books and service information
via a website can add some calendar in the book which is achieving
customer expectation
The strategy apply to achieve the objective
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Strategy Implementation
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Content informationreference information and current information.
Digital-based information to attract customers to keep on sticking to the
website.
The customer value proposition delivered by the company
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Website Blog Social network Offline communication
E-communication Mix
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Search Engine Marketing (SEM) Online Public Relation (E-PR)
Blog and social networkThird-party site
Viral and Electronic Word-of-Mouth Marketing
Offline Promotion Techniques
Types of online marketing communications
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Classification variablesAgeGender Religous
Method used to capture customer profile
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Hire permanent web designer Increased site traffic, sales, or subscriptions Expand market to other social network
Conclusion