Xsolla Company Overview July 2014

What is Xsolla?

Gateway Consolidate multiple merchant

accounts under 1 API

Virtual Currency Wallet Manage user virtual currency balance and purchase history

Storefront Management Get the best of multiple monetization

models and pricing strategies

Merchant of Record Access 600+ payment methods with 1 contract

Dynamic Payment Page Optimize payment UI and payment method portfolio

Fraud Protection Customer Support Robust Analytics

Gateway

Consolidate multiple merchant accounts under 1 API, while keeping direct financial relationships with payment providers

Benefit from advanced integration with payment providers and cutting-edge features (e.g. 1 click and recurring payments) available for select merchants only

Secure platform stability with 99.5% uptime guarantee and emergency traffic rerouting

Merchant of Record

Get access to 600+ payment methods with 1 contract

Save on credit card fees while dractically improving transaction success rate with our network of 15+ acquiring banks

Accept payments in multiple currencies, settle in one preferred currency

Take advantage of Xsolla legal expertise and subsidiary network to optimize tax expenses

Dynamic Payment Page

Customize payment UI to match game’s aesthetics

Simplify payment process with 1-click payment and auto top-up functionality

Prioritize payment methods according to their relevance to the user, user location and purchase history

Achieve and sustain utmost conversion rate

Ensure ultimate coverage by allowing users to influence payment method integration roadmap

Distribute traffic among payment providers to reduce cost of channel and guarantee uninterrupted service

Examples

Storefront Management

Manage virutal items / virtual currency / bundles & packages / recurring subscriptions

Run targeted promo campaigns to encourage spontaneous purchases

Increase average transaction value by offering progresive discount program

Set smart prices in local currencies to reflect user purchasing power in each region (9.99 USD / 9.99 EUR / 299 RUB)

Virtual Currency Wallet

Credit and write off funds from user virtual currency balance

Store payment methods on file

Review user transaction history

Available as Cloud API or SaaS

Examples

Customer Support

English, Russian, German, French, Spanish, Portuguese

Payment Related Customer Support

Dispute Resolution

Manual Review

24/7/365

Online chat, Toll-free lines, E-mail

Cross-ticket Zendesk integration

Refund and chargeback management according to the pre-approved policy

24/7 team of fraud analysts performs manual reviews of all cases in the “MAYBE” range instead of automatic rejection

Fraud Protection

Robust Filters Unusual Transaction Activities Monitoring Game Specific Analysis

IP/device IP/time-zone/ language consistency check

Unusual device and device settings (e.g. screen resoultion)

Proxy server usage

Prior chargeback activity

Too many transactions with one card

Unusally large payment amount

IP/email/device inconsistencies

Other fraud-like patterns

Character level

Registration date

Purchase history

In-game transfers

Analytics

Log into your Merchant Account to get an instant access to all essential dashboards, comprehensive reports, customer support log files and important notifications.

Stay on top of the key metrics to streamline processes surrounding user behavior, marketing and finances.

Partners

Offices

South Korea Seoul

Brazil Sao Paolo

USA HQ, Los Angeles, CA

Russia Perm

helen.alyasheva Office: +1 818 435 6613

www.linkedin.com/in/helenalyasheva Cell: +1 818 390 3964

Helen Alyasheva Business Development Manager helen@xsolla.com www.xsolla.com

Contacts