8/7/2019 XSI Knowledge Base Specs

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XSI Knowledge Base Specs

Version 1.0: 7 March / 0X

Access

o Login will be required for the XSI KB. Documents, links, & tools will be visibleand accessible according to the token in the user account:

No special token see & access all articles with no special token requirements

(this includes all articles in the current xsi db.

use of the kb submission templates beta token

adds access to the beta kb to basic access. Kb submission templates includes beta field under version.

si token adds access to all documents and links in addition to betaaccess.

xsi_kb token adds access to all tools in addition to si access.

Template GUI Fields

o Access level field This field is only visible for si and xsi_kb token holders. 3 different levels of access:

general access (selected by default) beta si

o Option to have any of the following information displayed (this can either betaken from their user profile or added directly*:

Personal Name Alias Company Name Email contact Web contact

personal corporate

o add images and upload files (files upload needs to be synched with XSInet).* Upon submission of the KB article, prompt user for updating user accountaccording to any changes or additions to profile information.

Publishing

o Immediately publish articles submitted for any user with an si token.

8/7/2019 XSI Knowledge Base Specs

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o Move Category Titles list (currently shown on the kb splash page) to the leftmenu. Retain display of the number of articles in each Category.

o Individual Category pages (i.e.:http://www.softimage.com/support/xsi/private/kb/display.asp?catid=2) are

generated once a day by indexing the kb db @ 1:00 am. This change will serve 3

purposes: Speeds up display of pages (pages do not have to be generated for

each view request).

Provides a delay time between the posting of an article and its listingin the kb.

Removes the requirement for contributors with an xsi_kb token topost manually at a future time.

Notification

o Have 4 levels different kb email aliases: general access beta si (replaces current alias)

With the exception of Customer Service & User Education content editors,subscription to the kb aliases is purely optional. Access to each alias depends on

tokens.

o Send notification to the appropriate kb email alias(es) each time an article isupdated.

o Automatic New & Updated flags applied to all article listings on theCategories pages, which have been altered within the past 30 days.

o After submitting an article, extend offer to subscribe to the KB & get access to allinfo according to your user profile.

Etc Cetera

o SEARCH: Local db search using the 1:00 am kb db indexing mentioned underPublishing.

o NEW SPLASH PAGE: Splash consists of search & see new articles, where usercan request a custom list according to the time frame of their period.

o FOOTER: Add footer to each article: For further assistance, please do not hesitateto contact yourtechnical support provider.

o EDITING: Create a new version of an article when it is updated. Need an optionin Administration to retrieve previous versions.

o LEGAL NOTICE: Softimage reserves rights to edit & use info as desired.o REMOVE UNNECESSARY HEADERS: Do not display field titles that are not

used in the article (i.e.: remove References if there are none).o USER PROFILE UPDATE: For the User Profile: add web & alias fields. Add

subscriptions field with newsletter, kb, & XSInet options. KB subscription is

auto set according to user tokens (i.e.: if have beta, get notified whenever a beta

kb gets posted in addition to the general access articles).