xpertised itil v3 expert certification online training
DESCRIPTION
Xpertised Offers Online Interactive ITIL V3 Expert Certification Training delivered from certified trainers from across the country. Xpertised is an Industry leader in Online Interactive/Corporate Training for Professional Certification Courses.TRANSCRIPT
ITIL V3 Expert Certification
Service Strategy • Service Strategy Principle• Defining the Service and the
Market Space• Implementation Strategy
Evaluation• Financial Management• Demand Management• Driving Service Strategy to Service
Lifecycle• Key Successful Factors and RisksService Design • Management and Service Control
Design Activities• Management and Application
Design Concept, input output and activities
• Service Design Principle and Service Design Process flow Management
• Control and Coordination Service Design techniques related activities
xpertised
ITIL V3 Expert Certification
• Organization Execution and Control Service Design techniques
• Analysis, case studies and implementation methods challenges, key successful factors and risks
Service Transition • Service Transition Principle• Management and control of all
Service Transition Activities• Communication, commitment and
organizational changes in Service Transition
• Organization service changes• Control and coordination of
Service Transition technique related activities
• Analysis, case studies and implementation methods challenges, key successful factors and risks
Service Operation • Service Operation Principle• Service Operation Process
• General Service Management Activities
• Service Operation Functions• Service Operation technology
consideration• Analysis, proofs and
implementation methods challenges, key successful factors and risks
Continual Service Improvement • Continual Service Improvement
principle• Continual Service Improvement
process• Continual Service Improvement
enhancement styles and techniques
• Continual Service Improvement organization
• Continual Service Improvement techniques
• Analysis, proofs and implementation methods challenges, key successful factors and risks