xora streetsmart v18 customer release highlights

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Xora StreetSmart V18 Customer Release Highlights 1 October, 2013

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Xora StreetSmart V18 Customer Release Highlights. October, 2013. Key V18 Release Features. NEW: Mileage Manager with Trips App An easy, powerful & flexible way to accurately track and analyze travel and associated costs NEW: Mobile Device Insights Battery-Level Indicators and Alerts - PowerPoint PPT Presentation

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Page 1: Xora StreetSmart V18 Customer Release Highlights

Xora StreetSmart V18 Customer Release Highlights

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October, 2013

Page 2: Xora StreetSmart V18 Customer Release Highlights

>NEW: Mileage Manager with Trips App• An easy, powerful & flexible way to accurately track

and analyze travel and associated costs

>NEW: Mobile Device Insights• Battery-Level Indicators and Alerts

Provides visibility of mobile device battery levels

• Device Status Log Records daily events between the mobile app and the web

application including device status information

• Worker Status Filters The ability to filter on device communication and GPS status

Key V18 Release Features

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Page 3: Xora StreetSmart V18 Customer Release Highlights

What we heard from customers:> I need an easy way to track miles

> I need to track mileage and expenses associated with specific jobs/job types

> I need to validate that submitted mileage expenses are correct

> I need to reduce the time and cost spent collecting mileage information

> I need to validate that employees are taking the most time/cost effective routes

> I need to report and analyze my travel and expenses

> I need to put travel data into my accounting and payroll systems

Why Mileage Manager

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Page 4: Xora StreetSmart V18 Customer Release Highlights

It’s a powerful combination of mileage and cost data captured on the mobile app and visible within the web application for analysis, reporting and reimbursements.

What Is Mileage Manager?

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Page 5: Xora StreetSmart V18 Customer Release Highlights

>For the Mobile Worker• Start and End Trip Workflows

Enter start and end odometer mileage Capture odometer images Set odometer from prior trip Categorize purpose for each trip Add trip related expense information

Trips App Key Features

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Page 6: Xora StreetSmart V18 Customer Release Highlights

>Trip History List• View details of previous trips• Date, start/end odometer, total mileage

and expenses per trip• Drill down on specific trips to see details

Trips App Key Features

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Page 7: Xora StreetSmart V18 Customer Release Highlights

> For the Operations Manager• New Trips Details and List Pages

Review trips on one screen– Filter by date and groups

Compare odometer, GPS and Google suggested miles along with odometer photos

View the driven and Google suggested route

Mileage Manager Key Features

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Page 8: Xora StreetSmart V18 Customer Release Highlights

> For the Operations Manager• Configure trip categories, purpose

and reimbursement rates • Satisfy IRS reporting guidelines• Use highly-customizable out of the

box reports• Export information to

accounting/payroll systems

Mileage Manager Key Features

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Page 9: Xora StreetSmart V18 Customer Release Highlights

> For The Mobile Worker• Easily track and view travel expenses• Eliminates paper travel expense reporting• Ensures accurate reimbursement• Expedites reimbursement process

> For the Operations Manager• Simplifies employee mileage/expenses reimbursement process • Provides easy access to job mileage/expense data for customer

billing purposes• Enables in-depth analysis of employee travel routes and

submitted expenses to increase accountability• Assists in satisfying IRS reporting guidelines

Mileage Manager Key Benefits

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Page 10: Xora StreetSmart V18 Customer Release Highlights

What we heard from customers:> How do I know if there is an issue with the device?

> How can I see the device battery levels?

> How can I help my worker to best use the mobile app?

> How can I troubleshoot device issues myself?

> Can I get an alert if the battery level is too low?

> We need to filter out (or in) workers who are not tracking

Increased Mobile Device Insights

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Page 11: Xora StreetSmart V18 Customer Release Highlights

>Alerts based on battery level

> Indicators viewable in Workers list

Battery-Level Indicators Key Features

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Workers List

Low battery is a leading reason for the mobile app to not work

Page 12: Xora StreetSmart V18 Customer Release Highlights

> Lists all communications from the mobile app

> Lists device conditions that affects the proper functioning of the mobile app

> Filter by device conditions and events

> Summarizing quality of device communication and GPS points by session

> Export to excel for analysis

Device Status Log Key Features

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Access from the Workers List by Clicking on a Workers Name

Page 13: Xora StreetSmart V18 Customer Release Highlights

Device Status Log (cont..)

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1 Date and Time of the communication event

2 Type of communication event. 20 events to choose from

3 Count of GPS attempts and count of good GPS points captured

4 Battery level at the time of communication

5 Location latitude/Longitude

6Session summary with duration and count of good/bad GPS points & successful and failed communication attempts• Failed communication attempts - when device could not communicate to Web Server.• GPS points >= 300meters constitute to bad GPS point

Page 14: Xora StreetSmart V18 Customer Release Highlights

> 20 events to help troubleshoot/analyze device activity

> Events with good/bad GPS points to help identify accuracy or worker’s location issues

> Display GPS upload and sync events to identify status of the app

> Historical information of Airplane mode, Device power off, Restricted GPS can help identify why a device did not communicate and also track mobile worker’s app usage

> Historical battery levels identify reasons for no communication.

> Session summary at exit (via exit action or force kill) provides high level summary of app usage like session duration, count of good/bad GPS points & successful and failed communication attempts

Device Status Log (cont..)

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Page 15: Xora StreetSmart V18 Customer Release Highlights

Worker Status Filters Key Features

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> Now customers can filter workers by communication status from the Workers List

Page 16: Xora StreetSmart V18 Customer Release Highlights

> Proactively identify device issues before they impact system performance

> Enable managers to quickly troubleshoot issues on their own

> Better understand and prevent points of failure, minimizing time spent with support

> Recognize patterns to drive mobile worker best practices

> Ability to filter on GPS/Communication status

Mobile Device Insights Key Benefits

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Page 17: Xora StreetSmart V18 Customer Release Highlights

Get the inside scoop on the new Mileage Manager with Mobile Trips App as well as the new Device Status Log

> Each session will be lead by a member from our customer support team and will last approximately 1 hour> The core training will be around 30 minutes leaving plenty of time for Q&A> Simply pick the date and time that works best and register for the training

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Xora® StreetSmart™ V18 Training Schedule

Register for one of our Free online

training classes

Training Schedule> Monday, October 14th at 12:00 AM PST> Tuesday, October 15th at 2:00 PM PST> Thursday, October 17th at 7:00 AM PST> Monday, October 21st at 11:00 AM PST> Wednesday, October 23rd at 9:00 AM PST> Friday, October 25th at 7:00 AM PST

Click the calendar icon next to your desired date and time below to schedule the training webinar of your choice

Page 18: Xora StreetSmart V18 Customer Release Highlights

> Attend a training session> View the Insiders V18 Product Preview Webinar if you

missed it: http://www.xora.com/insiders> Have your employees download the V18 App

• The V18 Mobile App should be available in both the Apple and Google App Stores by 10/25

• Visit the Devices tab on www.support.com to learn more and to get instructions for non-smart phone devices

Downloading the V18 app is the only way your employees can use the new Trips App. It’s also the only way to gain the additional mobile device insights including device battery levels and all the details on the new Device Status Log.

-Note: The Trips App is not available on the ATT Locator version. Customers should contact their sales representative to upgrade.

What’s Next

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Page 19: Xora StreetSmart V18 Customer Release Highlights

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