xcreatelabs.brussels: upcycling local economy

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This presentation gives an overview of the LeanFactory model developed by Christophe Benoit and Stijn De Mil of the department of Design and Technology at the Erasmus University College Brussels. It combines digital disruption, open services innovation and the lean approach into a LeanFactory methodology that will be applied in the Brussels region to enforce SME's.

TRANSCRIPT

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XCREATELABS.BRUSSELS  UPCYCLING  LOCAL  ECONOMY  

 Enforce  cross  crea6ve  open  service  innova6on  to  leverage  human  

capital  in  the  Brussels  region    

Erasmus  University  College  Brussels  Christophe  Benoit  

S6jn  De  Mil  

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Overview  

•  Opera6onal  Program  ERDF  BRUSSELS  2020  •  XCREATELABS  •  Cases  •  Infrastructure  •  Contact  

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Opera5onal  Program  ERDF  2020  The  European  Regional  Development  Fund  (ERDF)  aims  to  strengthen  the  economic,  social  and  territorial  cohesion  within  the  European  Union  by  restoring  regional  imbalances  and  to  cope  with  the  challenges  of  economic,  social  and  territorial  dispari6es.    The  ERDF  contributes  to  the  achievement  of  the  Europe  2020  strategy  for  a  smart,  sustainable  and  inclusive  growth  to  ensure  a  high  level  of  employment,  produc5vity  and  social  cohesion  in  Europe.  

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Strategy  Opera5onal  Program  Improve  the  city  metabolism  to  answer  challenges  in  terms  of  research,  economics,  energy  and  environment  in  an  integrated  manner,  and  to  address  territorial  divisions  in  Brussels.  •  Support  the  socio-­‐economic  sectors  of  development  •  Support  innova5on  and  ac6vi6es  that  respond  to  challenges  

in  Brussels    •  Reloca5on  of  the  economy  for  the  benefit  of  ci6zens    •  Improving  the  living  environment  of  the  people  of  Brussels    •  Promo6ng  short  chains,  func5onal  economy  and  industrial  

ecology    •  Developing  sustainable  and  innova5ve  business  models  

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Choice  priority  axis  XCREATELABS  Priority  Axis  1:  Strengthening  research  and  improve  the  transfer  and  the  development  of  innova5on    •  Specific  Objec6ve  1.1:  Increase  the  capacity  for  applied  

research  related  to  the  priority  challenges  iden6fied  in  the  diagnosis    

•  Specific  Objec6ve  1.2:  Increase  Innova6on  in  SMEs  

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Choice  sectors  XCREATELABS  The  four  strategic  axes  are  based  on  two  principles  of  ac5on:    1.   Combine  efforts  to  develop  economic  sectors  beneficial  to  

employment  among  the  locals  and  have  a  posi6ve  impact  on  the  economic  development  of  the  Region.  –  Media,  crea5ve  industry  and  tourism  –  Soil  and  waste    –  Sustainable  food  and  Catering    –  Sustainable  construc6on  and  renewable  energy    –  Health  and  services  to  people    –  [ICT  as  transversal  sector]    

2.  Establishment  of  the  infrastructure  projects  in  the  most  vulnerable  areas  in  the  capital.  

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XCREATELABS  

•  Disrup6on  is  around  us  •  What’s  going  on  –  part  1?  •  ERDF  project  FabLabXL  •  What’s  going  on  –  part  2?  •  Make  SME’s  Disrup6on  Proof  •  LeanFactory  •  Workflow  in  the  LeanFactory  

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Disrup5on  is  around  us  

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CRAFTSMANSHIP  GOT  LOST  IN  OUR  LOCAL  ECONOMY  

COMMODITIES  AUTOMATION  MASS-­‐PRODUCTION  

 

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PHOTOGRAPHY,  NEVER  BEEN  MORE  POPULAR  BUT  LOCAL  SHOPS  DISAPPEARED  

FLICKR  SNAPFISH  SHUTTERFLY  

 

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THE  MUSIC  INDUSTRY  CHANGED  RADICALLY  

iTunes  Last.fm  Spo6fy  

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LOCAL  BOOKSTORES  DISAPPEARED  

AMAZON  

 

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ADVERTISING  LOSTS  A  LOT  OF  TRACTION  TO  THESE  GUYS  

GOOGLE  FACEBOOK  TWITTER  

 

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THE  LOCAL  RETAIL  GETS  DISRUPTED  BY  GLOBAL  PLATFORMS  

GROUPON  EBAY  ZALANDO  AMAZON  

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HOW  WILL  EDUCATION  EVOLVE?  

COURSERA  MOODLE  UDACITY  EDX  

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TAXIDRIVERS  AFRAID  TO  LOSE  THEIR  JOBS  

UBER  

 

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HOTELBUSINESSES  ARE  GETTING  DISRUPTED  

AIRBNB  WIMDU  

 

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HOW  CAN    E-­‐HEALTH  IMPROVE  OUR  HEALTHCARE?    

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What’s  going  on  –  part  1?  

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Marc  Andreessen  Founder  NETSCAPE  

“IN  SHORT,  SOFTWARE  IS  EATING    THE  WORLD”    

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ERDF  project  FabLabXL  

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Fablab  Physical  prototyping  3D  prin6ng  Lasercudng  Milling  Electronics  CAD/CAM  design  

   

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Media  Lab  Mul2media  prototyping  Greenkey  Mo6on  Capturing  Open  device  suite  Audiovisual  equipment  

   

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EFRO  project  FABLABXL  1/2/2013-­‐31/1/2015  “Assist  100  ambi2ous  entrepreneurs  in  the  make-­‐  and  crea2ve  industry  to  build  physical  and  mul2media-­‐prototypes”  

   

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SUCCES  FABLABXL  TripodMaker    First  Belgian  3D  printer  based  on  the  Delta-­‐printer.  First  startup  in  FabLabXL!  

   

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SUCCES  FABLABXL  TripodMaker    Pieter-­‐Jan  Vandendriessche  won  the  annual  Bizidee  compe66on  on  30/5/2014  

   

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SUCCES  FABLABXL  Marconilabs    Crea6on  of  Ada:  the  first  beacon  made  for  developpers  

 

   

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A L T N O V A C A S E S

Introducing a very elegant wooden case with aluminum bezel

for the Samsung Galaxy S4. Minimal design, perfect fit. Laser engraved customization.

The first 50 subscribers will get a 30% discount

Email Send more info to my email

Made in Belgium

SUCCES  FABLABXL  Altnova    This  crajsman  got  in  touch  with  our  fablab,  and  saw  the  huge  poten6al  of  personalised  custom  made  cases  

 

   

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SUCCES  FABLABXL  Spircan    Some6mes,  the  opportuni6es  are  just  within  reach..  Check  this  fantas6c  can  closure!  

   

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SUCCES  FABLABXL  Beyond.io    X-­‐II  is  a  social  experiment  bridging  the  intelligent  mixtape  and  smartphone  to  share  music  with  your  friends!  

   

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What’s  going  on  –  part  2?  

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CROSS-­‐DISCIPLINARY  SHARING  of  KNOWLEDGE  and  INFRASTRUCTURE  INNOVATION  CO-­‐CREATION      

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Make  SME’s  DISRUPTION  

PROOF  

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DIGITAL  DISRUPTION  

•  Digital  disruptors  exploit  digital  pla^orms,  they  give  the  opportunity  to  the  customer  to  access  the  plakorm  whenever  the  customer  choses  in  whatever  place  the  customer  is  situated  (flexibility).  The  disruptor  has  a  business  that  is  scalable  and  is  able  to  present  it  to  the  customer  almost  free.    

•  Digital  disruptors  generate  more  ideas  more  quickly.  •  Digital  disruptors  deliver  total  product  experiences.  •  The  power  of  one:  What  mamers  most  is  how  much  you  can  mul6ply  the  power  of  each  individual  by  using  digital  tools  and  exploi6ng  digital  plakorms.  

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OPEN  SERVICES  INNOVATION  •  Think  of  your  Business  (whether  product  or  service)  as  an  open  

service  business  in  order  to  create  and  sustain  differen6a6on  in  a  commodity  trap  world.  

•  Invite  customers  to  co-­‐create  innova5on  with  you  to  generate  the  experiences  they  will  value  and  reward  

•  Use  Open  Innova6on  to  accelerate  and  deepen  services  innova6on,  making  innova6on  less  costly,  less  risky,  and  faster.    Use  Open  Innova6on  to  help  you  turn  your  business  into  a  pla^orm  for  others  to  build  on.  

•  Transform  your  business  model  with  Open  Services  Innova5on,  which  will  help  you  profit  from  your  innova6on  ac6vi6es.    If  you  succeed  in  building  a  plakorm  business  model,  you  can  also  profit  from  others’  innova6on  ac6vi6es  as  well.  

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RUNNING  LEAN  

•  Running  Lean  is  a  systema6c  process  for  itera6ng  from  Plan  A  to  a  plan  that  works,  before  running  out  of  resources.  –  Speed,  learning  and  focus  –  Tes5ng  a  vision  by  measuring  how  customers  behave  –  Engaging  customers  throughout  the  product  development  cycle  

–  Tackle  both  product  and  market  valida5on  in  parallel  using  short  itera5ons  

– Disciplined  and  rigorous  

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LEANFACTORY  Factory  of  the  Future  

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METHODOLOGY  •  LEANFACTORY  model  –  (short)  CYCLE  THROUGH  FOLLOWING  PHASES  

•  USER  EXPERIENCE  –  Search  for  the  GAPS  in  the  User  eXperience  of  products  and  services  

–  Evaluate  the  build  prototypes    •  IDEATION  

–  Frame  the  problems  experienced  by  users  –  Define  different  solu6ons  (product/service)  to  close  the  gaps  

•  PROTOTYPING  –  Prototype  a  product/service  

–  BUSINESS  development  runs  in  parallel  during  the  cycles  

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EXTRA  PRINCIPLES  

•  LEANFACTORY  injected  with  extra  principles  – OPEN  SERVICES  INNOVATION  

•  Co-­‐crea6on  with  customers  •  Services  via  plakorms  

– CIRCULAR  ECONOMY  •  Focus  on  sustainability  •  Cradle  to  Cradle  

–  INCLUSIVE  – CROWDSOURCING  

•  Clustering  of  actors  in  different  sectors  

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R&D  WORKFLOW  CYCLE      User  eXperience  Lab        IDea5on  Lab  

     PROTOTYPE              Design  Lab              FabLab              MediaLab  

           Internet  of  Things  Lab        Business  Lab  R&D  

 

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LABS,  LABS  &  LABS  

•  Product  Innova6on  Labs  – Fablab  – Media  Lab  – Design  Lab  –  Internet-­‐of-­‐Things  Lab  

•  Service  Innova6on  Labs  – User  eXperience  Lab  –  Idea6on  Lab  – Business  Lab  

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WORKFLOW  IN  THE  

LEANFACTORY  

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R&D  STEP  1  

Business(es)  and  organisa6ons  in  the  selected  sectors  are  invited  to  get  an  innova5on  screening  in  XCREATELABS.  

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R&D  STEP  2  

Based  on  the  briefing  of  these  business(es)  we  invite  (poten5al)  customers  to  co-­‐create.  In  the  User  eXperience  Lab  we  search  for  the  GAPS  users  experience  in  using  products/services.  

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R&D  STEP  3  

The  PROBLEM  team  frames  the  different  GAPS  in  the  IDea5on  Lab  and  tries  to  understand  the  problem.  [LEARN]  The  SOLUTION  team  generates  different  solu6ons  and  selects  a  solu6on  for  prototyping.    

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R&D  STEP  4  

The  PROTOTYPE  team  makes  a  prototype.  [BUILD]  4  different  Labs  are  equiped  for  prototyping:  –  Design  Lab  –  Fablab  –  Media  Lab  –  Internet-­‐of-­‐

Things  Lab  

 

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R&D  STEP  5  

The  built  prototype  is  fed  back  to  the  UX  Lab  in  order  to  evaluate  the  closure  of  the  gaps.  [MEASURE]  We  con6nue  the  cycle  as  long  as  the  Prototype  is  not  Service  Fit.  (PSF-­‐condi5on)  

 

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R&D  STEP  6+N  

When  the  Prototype  passes  the  PSF-­‐condi5on,  the  SOLUTION  team  generates  different  solu6ons  and  selects  a  solu6on  for  prototyping  a  service.  

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R&D  STEP  6+N+1  

The  PROTOTYPE  team  makes  a  service-­‐prototype.  [BUILD]  

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R&D  STEP  6+N+2  

The  built  service-­‐prototype  is  fed  back  to  the  UX  Lab  in  order  to  evaluate  the  closure  of  the  gaps.  [MEASURE]  We  con6nue  the  cycle  as  long  as  the  Service  is  not  Market  Fit.  (SMF-­‐condi5on)  

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R&D  STEP  6+N+2+M+1  

Once  the  Service  passed  the  Service  Market  Fit  test  (SMF-­‐condi5on)  the  Business  Lab  coaches  the  valorisa5on  of  the  service.  

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MEASURE  

LEARN  

SECTORS  

©Benoit  &  De  Mil  

XCREATELABS:  UPCYCLING  LOCAL  ECONOMY  

GAPS  

SMF  

R&D  REMARKS  

During  each  phase,  the  Business  Lab  is  working  in  parallel  with  the  other  Labs  to  monitor  and  evaluate  the  progress.  Each  Lab  is  also  responsible  for  R&D  in  its  own  field.  

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CASES  

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MEDIA,  CREATIVE  &  TOURIST  SECTOR  

“Imagine  you  arrive  at  the  airport,  and  immediately  you  get  personalised  assistance  via  a  service  over  an  Internet-­‐of-­‐Things  network”  

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MEDIA,  CREATIVE  &  TOURIST  SECTOR  

“Thanks  to  a  tourist  service  a  visitor  gets  rich  and  personalised  mul2mediacontent  about  historic  buildings  and  places  in  the  smart  city”  

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MEDIA,  CREATIVE  &  TOURIST  SECTOR  

“This  intelligent  museum  service  gives  you  an  individual  tour  based  on  your  personal  profile  of  interests  and  cultural  background”  

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MEDIA,  CREATIVE  &  TOURIST  SECTOR  

“No  more  one  size  fits  all  in  educa2on!    With  MOOC’s  we  change  the  way  people  learn,  and  bring  the  best  personalised  learning-­‐experience  to  them”  

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MATERIALS  &  WASTE  

“With  3D  prin2ng,  a  product  is  only  build  once  you  bought  it.    You  can  even  design  your  own  product  and  order  it  via  a  3D  prin2ng  service”  

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MATERIALS  &  WASTE  

“Creators  and  craQsmen  working  together  in  an  Upcycling  business  to  create  beau2full  designs.  Say  no  to  waste!”  

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HEALTHCARE  &  SERVICES  

“Thanks  to  ambient  assisted  living  and  virtual  assistance  elderly  can  enjoy  their  aging  without  geUng  isolated  from  family,  friends,  neighbours  and  carers  ”  

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HEALTHCARE  &  SERVICES  

“Local  retailers  got  back  in  town  with  a  personalised  service  for  their  customers.    No  more  need  to  search  your  products  on  Amazon!”  

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INFRASTRUCTURE  

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LABS,  LABS  &  LABS  

•  The  Erasmus  University  College  Brussels  will  invest  in  the  construc5on  and  expansion  of  the  seven  labs  and  a  business  cafe  at  its  premises  

•  These  labs  facilitate  the  networking,  cross-­‐crea5on  and  co-­‐working  

•  In  total,  1050m²  is  provided  for  this  project  –  already  forseen  at  our  campus  Kaai  along  the  Canal  (Priority  Interven5on  Zone)  

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LABS,  LABS  &  LABS  •  Product  Innova6on  Labs  –  Fablab    [300m²,  ground  floor  building  B]  – Media  Lab  [200m²,  ground  floor  building  B]  – Design  Lab  [150m²,  second  floor  building  B]  –  IoT  Lab    [infrastructure  spread  over  campus]  

•  Service  Innova6on  Labs  –  CO-­‐CREATION  space  [300m²,  second  floor  building  A]  

•  UX  Lab      •  Idea6on  Lab    •  Business  Lab    

–  Business  Cafe    [100m²,  first  floor  building  A]  

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Fablab  300m²  To  be  expanded  with  addi6onal  hardware:  –  3D  printers  –  Waterjetcumer  –  CNC  milling  –  Welding      

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Media  Lab  200m²  To  be  expanded  with  addi6onal  hardware:  –  Green  key  ligh6ng  –  Mo6on  capture  –  Audio/Video  

capturing  –  Device  suite  

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Design  Lab  150m²  To  be  constructed  Hardware:  –  Sketching  material  –  Visualisa6on  –  Presenta6on  tools  –  Access  points  

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Internet-­‐of-­‐Things  Lab  

Spread  over  campus  To  be  constructed  Hardware:  –  iBeacons  –  Mobile  devices  –  Wearables  –  Access  points  

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UX  Lab  100m²  To  be  constructed  Hardware:  –  Furniture  –  Test/Observe/

Evaluate  –  Mirror  –  Access  points  

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ID  Lab  100m²  To  be  constructed  Hardware:  –  Furniture  –  Idea6ontools    –  Access  points  

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Business  Lab  100m²  To  be  constructed  Hardware:  –  Furniture  –  Access  points  

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Business  Cafe  100m²  To  be  constructed  Hardware:  –  Furniture  –  Access  points  –  Coffee  machine  J  

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CONTACT  [email protected]  

[email protected]