www.meridianbs.co.uk

THE RI AUDIT AND COMPLIANCE CONFERENCE

Remaining compliant whilst outsourcing

Jeanette BarrowcliffeMeridian Business Support

www.meridianbs.co.uk

• Outsourcing

• Compliance

• Meridian’s Experience

• Summary

Contents

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Outsourcing

Same as delegating

...but

...some control is lost

...it relates to external processes

...you can’t outsource

responsibility

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Cost

Resource Quality

Technology

Expertise Legislation

Why Outsource?

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What about…

Control

Efficiencies TrustAccountability

Responsibility

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• Start with the end in mind

Selection

• See a number of providers

• Get to know them

• Agree a price that gives value

• Agree the SLA & contractual terms

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Recent ACCA Study - Shared Service & Outsourcing

• 500 CFOs surveyed around the world

• 28% not yet outsourced some finance operations

• For those that have, shared service/hybrid models are preferred

• Success mainly for transactional activities

• 60% keep the higher value activities in-house

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Compliance

External Internal

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Remaining compliant

• Continually review, assess, visit & inspect

• Shared values

• Strong partnership relationship

• Mutually agreed SLA

• Mutually agreed contractual terms

www.meridianbs.co.uk

MBS• Expenses processing• Payroll & billing• Umbrella services• Subcontractor services• Contract reviews• Mobile phone management• Telephony services• Virtual server hosting• IT support• Website hosting

• Debt Collection• PR• Software hosting• Network management• Insurance brokerage• Bid management• Off-site storage• Rate assessments• Legal advice• Training

www.meridianbs.co.uk

MBS• Expenses processing• Payroll & billing• Umbrella services• Subcontractor services• Contract reviews• Mobile phone management• Telephony services• Virtual server hosting• IT support• Website hosting

• Debt Collection• PR• Software hosting• Network management• Insurance brokerage• Bid management• Off-site storage• Rate assessments• Legal advice• Training

www.meridianbs.co.uk

MBS• Expenses processing• Payroll & billing• Umbrella services• Subcontractor services• Contract reviews• Mobile phone management• Telephony services• Virtual server hosting• IT support• Website hosting

• Debt Collection• PR• Software hosting• Network management• Insurance brokerage• Bid management• Off-site storage• Rate assessments• Legal advice• Training

www.meridianbs.co.uk

MBS• Expenses processing• Payroll & billing• Umbrella services• Subcontractor services• Contract reviews• Mobile phone management• Telephony services• Virtual server hosting• IT support• Website hosting

• Debt Collection• PR• Software hosting• Network management• Insurance brokerage• Bid management• Off-site storage• Rate assessments• Legal advice• Training

www.meridianbs.co.uk

Summary

• Know what you want and why

• Find a partner with the same values

• Build a strong relationship

• Continually re-evaluate and inspect the service

• Do not expect to outsource your own responsibility

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Any questions?