www.amicushorizon.org.uk amicushorizon making homes, helping people rising to the dignity challenge ...

www.amicushorizon.org.uk

AmicusHorizon Making homes, helping people

Rising to the

Dignity Challenge





DIGNITY QUIZ

CARE SECTOR ALLIANCE CUMBRIA



1. You are part of a project group but the project lead completely ignores your contribution. What do you feel/think?

a. Chilled - it’s their loss and as long as I keep getting paid why should I care.

b. Frustrated and insignificant – why won’t anyone listen to me.

c. Angry – why am I part of the team if they don’t make use of me.




2. You are on a train and need to use the toilet. You sit on the loo and suddenly the door opens and someone walks in (you forgot to press the lock door button). Do you?

a. Think ‘oh well accident’s happen’.

b. Feel desperately embarrassed and humiliated.

c. Wish that you’d worn your new knickers/pants.




3. You’re at work and your manager screams angrily at you in front of your colleagues.

Do you?

a. Think this is an opportunity that will help me grow as a person.

b. Think oh well, I probably deserved it.

c. Feel upset, angry, humiliated and embarrassed.




4. Your partner takes it on themselves to redecorate and buys the paints and wallpaper without asking for your opinion. How do you feel?

a. Disempowered and insignificant.

b. Grateful that you don’t have to be involved.

c. Angry that they haven’t considered you or asked what your preferences are.




5. You wake up one morning with a really angry spot on the end of your nose. Your partner sees it and smiles with glee, then pins you against the wall while they attempt to squeeze it. How do you feel?

a. Relieved – thank goodness the spot will be gone.

b. Pleased - you love making your partner happy.

c. Abused – you said leave it alone but they ignored you and went for it anyway.




6. You are eating healthily and have lost lots of weight recently. You plan to visit your mother and before you go you tell her that you are on a diet. When you arrive she insists that you eat the chocolate cake that she’s made in your honour. How do you feel?

a. Bullied – she’s put you in a position where you have to succumb to her will.

b. Angry and frustrated that she’s ignored you.

c. Pleased that she loves you so much she’s gone to the trouble of baking.




7. You are at the bar buying a round of drinks but the barperson completely ignores you and continues talking to their friend. How do you feel?

a. Grateful for the time away from your friends.

b. Insignificant and unimportant.

c. So angry that you and your friends leave the pub.




8. You meet an old friend who you haven’t seen for years and the first thing they say is ‘gosh you haven’t aged well’. How do you feel?

a. Embarrassed and humiliated by what they’ve said.

b. Delighted that they are taking an interest in you.

c. Angry and hurt – how could they be so insensitive.




9. You find yourself involved in a road rage incident. The driver of the other car gets out and comes towards you shouting and swearing aggressively and then spits at you. How do you feel?

a. Scared and intimidated.

b. Not bothered at all.

c. Abused and violated.




10. You have mild stomach pains when you leave for work. Whilst there, you are suddenly taken short and can’t make it to the toilet. How do you feel?

a. Mortified and embarrassed – how will you be able to face everyone again.

b. Amused – it will be a talking point for a while.

c. Philosophical – it could happen to anyone.






• originally an NHS initiative

• it’s particularly relevant to services for older people - but

• it’s relevant to all our dealings with clients, customers and the public

• links to Dementia Action

THE DIGNITY CHALLENGE






So what is it





The provision of high-quality services that:

1 Have a zero tolerance of all forms of abuse

2 Support people with the same respect you’d want for yourself or a member of your family

3 Treat each person as an individual by offering a personalised service


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&docid=I-xzRB0h-UO1yM&tbnid=pt6Zra4zA9mTmM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.safetysignsandnotices.co.uk%2Fproduct%2F40857%2Fcategory%2F277%2Fpage%2F1%2FPrivacy-Dignity-Respect-Sign.html&ei=eluIU8zNO6GM7Aam84DQCA&bvm=bv.67720277,d.ZWU&psig=AFQjCNFoiLTQKvXXe_yysYpbPb-qkIq5wg&ust=1401531326786775





4 Enable people to maintain the maximum possible level of independence, choice and control

5 Listen and support people to express their needs and wants

6 Respect people’s right to privacy

7 Ensure people feel able to complain without fear of retribution


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&docid=InyOhSHOBwiLPM&tbnid=Df2g1JDDLXkRkM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.yesandyes.org%2F2012%2F04%2F5-steps-to-up-your-personal-dignity.html&ei=_VqIU6OnE-eR7AaiwYHQDQ&bvm=bv.67720277,d.ZWU&psig=AFQjCNFoiLTQKvXXe_yysYpbPb-qkIq5wg&ust=1401531326786775






8 Engage with family members and carers as care partners

9 Assist people to maintain confidence and positive self-esteem

10 Act to alleviate people’s loneliness and isolation

(Dept. of Health ‘Dignity in Care’ publication)

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&docid=9mYTsm10ZPftVM&tbnid=EYWbgEktHlfcfM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.dreamstime.com%2Fstock-image-dignity-image25013421&ei=m1qIU5bRJ6iV7AaavoGQAg&bvm=bv.67720277,d.ZWU&psig=AFQjCNFoiLTQKvXXe_yysYpbPb-qkIq5wg&ust=1401531326786775





WHAT CAN YOU DO?

Become a Dignity Champion

Do one thing prompted by this session before next Wednesday

Steal this presentation and use it at your next team meeting

A bit of online research to find out more





DIGNITY CHAMPIONS• Stand up and challenge

disrespectful behaviour

• Act as good role models by treating other people with respect, particularly those who are less able to stand up for themselves

• Speak up about dignity to improve the way that services are organised and delivered

• Influence and inform colleagues

• Listen to and understand the views and experiences of citizens

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&docid=CTeHT7Wk_OfGOM&tbnid=AMDwwBXjCZLtcM:&ved=0CAUQjRw&url=http%3A%2F%2Flippincott.com%2Fzh%2Fwork%2Fchampion-spark-plugs&ei=aFiIU_G8H8OP7AaH7oDoCQ&bvm=bv.67720277,d.ZWU&psig=AFQjCNFuk_ut920QzcuOFETtrOKA0drU2g&ust=1401530850268417





KEY POINTS FROM THE DIGNITY TREE

• What are the most important points on our tree for you?

• Jot them down and take them away with you

• Key points will be fed back to our Older Persons Task Group and Equalities & Diversity Group





RESOURCES

Dignity in Care network

Dignity In Cumbria (check out their brilliant short animation Dignity – Little Things Make A Big Difference)

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&docid=FN5Epx76a88kTM&tbnid=A_RJj30LIeQXlM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.democraticunderground.com%2F1002574101&ei=dV2IU77MB6iV7AaavoGQAg&bvm=bv.67720277,d.ZWU&psig=AFQjCNEPWRHBeqaZG0a4vPeRpU7DHOy1Qw&ust=1401532125831143

www.amicushorizon.org.uk amicushorizon making homes, helping people rising to the dignity challenge ...

Documents

older people

dignity challenge slide

angry spot

bullied shes

partner happy

project lead

project group

old friend