Why epost?

Simplify your life: •  Access bills, pay stubs, tax receipts and more

•  Consolidate your bills in one location: www.epost.ca or your online banking website

•  Stay on top of bill management with email notification

Take control: •  Receive, view, pay and manage your bills and other documents in just a few clicks

without the paper!

•  Choose who sends you mail from our list of almost 100 Mailers, you'll only receive the mail you request

Never lose a bill or statement again: •  Save and retrieve your mail online for up to seven years

•  The security of Canada Post ensures your mail has not been opened or tampered with

Signing-up

Signing up for epost is a two step process:

•  Step 1: Enter account details

– Complete required/mandatory information

– Select email notification status

– Enter Authentication Question and Answer

•  Step 2: Enter account details

– Enter Username and Password

– Review and Accept epost Terms and Conditions

Ø  Once an epost account is active User will receive a Welcome Letter from epost.

Signing-Up

Signing up for epost will create the User’s

Profile:

•  All required fields must be populated (*)

•  User can specify email notification details

•  Select Manage/My Personal Profile to edit Profile or Change Password

Add Ian Martin Group as an epost Mailer

Add Ian Martin Group as a Mailer

–  Mailer Name: •  English:

–  Ian Martin Group – Payroll Documents

•  French:

–  Ian Martin Group – Documents de paie

–  Click on “Add a Mailer”

•  Search for Ian Martin Group

•  Select and then click on the “Continue “ button

Add Ian Martin Group as a Mailer

–  Validation criteria: •  Contractor ID – This is your payroll ID Number

•  Postal Code

Add Ian Martin Group as a Mailer

–  User request has been completed

•  Epost to authenticate the request against the stored authentication data

Common Problems

Frequently Asked Questions

Question: What Browsers does epost Support? Answer: Internet Explorer 6, 7 & 8 Firefox 3+ Safari 4+

Question: I'm having trouble viewing some screens Answer: Check your Internet Browser's set-up or installed pop-up blocking software on your P.C.

Question: I forgot my username or password for epost.ca Answer: Click the Forgot Username/Password link

Question: How do I change my email notification address? Answer: Select My Profile

Ø  For more information review the FAQ’s on the epost website: http://www.epost.ca/main/en/help.shtml

Frequently Asked Questions

Question: I did not receive my Ian Martin Group payroll document, what should I do next? Answer: Contact an Ian Martin Payroll Administrator

Question: I am unable to subscribe to Ian Martin Group (ie, getting error message on the subscription pages)

Answer: Contact an Ian Martin Payroll Administrator

Ø  For more information review the FAQ’s on the epost website: http://www.epost.ca/main/en/help.shtml