writing memos: content and design
TRANSCRIPT
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Writing MemosContent &Document Design
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USE MEMOS…• For information too detailed or
complicated for simple email.• For confidential/sensitive information.
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Memo Content
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State purpose of memo first, and be direct:
• The purpose of this memo is…• This memo [does X]…(provides requested
information, provides recommendations, outlines a problem, etc.)
• In response to your request, this memo [does X].
Introduction
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• Fulfills the purpose stated in the intro.• Write it using the principles of effective professional
style.• If it’s long, break it up with subheadings.
Body of Memo
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Conclusion• Summarize takeaway/most important information.• Reiterate the recommendation, change, or
information stated in introduction.• Indicate to whom comments/questions should be
directed.
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Memo Design
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conventional memo headings
block paragraph format…good use of white space
clear indicator of type of document
Conventional visual format of memos.
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The problem with memo templates…