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Information Technology Services

Wireless setup guide for Windows XP & Vista

Configuring Windows PCs to connect to RMIT-WPA secure wirelessnetwork

October 2009

Contents

1 Introduction. 22 Instructions for PC Users..............................................................................................................2

2.1 Preparation.......................................................................................................................22.2 Configuration Proxy.22.3 Downloading and installing the SecureW2 client ..............................................................42.4 Configuring the RMIT-WPA wireless connection ..............................................................7

2.4.1 Windows XP .............................................................................................................72.4.2 Windows Vista .......................................................................................................9

2.5 Configuring the SecureW2 client.........................................................................................122.6 Connecting to the RMIT-WPA wireless network .................................................................13

3 Troubleshooting ............................................................................................................................153.1 Mobile wireless connectivity ................................................................................................153.2 Wireless support..................................................................................................................15

Information Technology Services Status: FINALVersion: 2.0

Document: Wireless-WPA-Guide-for-XP+Vista- Apr10.docSave Date: 13/04/10

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1 IntroductionThis document describes how to connect a Windows XP or Windows Vista computer to the RMITsecure wireless network (RMIT-WPA). This guide assumes no knowledge of wireless or networkconfigurations and includes sections on troubleshooting.

The steps for getting connected are downloading the secure client via a wired internet connection,

installing the client, then configuring and connecting the client. Configuration should take no morethan 10 minutes.

For further information about the network, please refer the RMIT web site page About RMITswireless network via http://online.rmit.edu.vn/wpa

2 Instructions for PC Users

2.1 Preparation

Before beginning your wireless configuration, please check the following factors: Ensure that your network account is active and that the password has not expired.

This is your staff v number or your student s and l number.

Obtain administrator access to the computer Ensure that the PCs wireless port is operational, or install the wireless card as per the

manufacturers instructions.

2.2 Configuring proxy

Internet Explorer

Step 1. Open web browser, go to Tools

Options.

Figure 1. Internet Option, Connection tab



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Step 2. Switch to Connection Tab and choose LAN Settings, tick on Use automaticconfigurationscriptEnter http://wpad.rmit.edu.vn/wpad.dat into Address box then click OK.

Figure 2. Proxy configuration

Mozilla Firefox

Step 1. Start web browser, go to Tools Options, switch to Advancedtab. Go toNetwork sub-tab click on Settings.

Figure 3. Advanced option, Network tab



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Step 2. Choose Automatic proxy configuration URLEnter http://wpad.rmit.edu.vn/wpad.dat then click OK

Figure 4. Proxy configuration

2.3 Downloading and installing the SecureW2 client

Step 1. Connect to the internet via unsecured wireless connection rmitvnnet on campus orvia broadband at home.

Step 2. Open Internet Explorer, try to open to a global WWW page, say www.google.com,user is redirected to RMITs wireless user guides and resources page(http://online.rmit.edu.vn/wpa).

Step 3. Download the wireless client called SecureW2_EAP Suite for Windows, and save it toyour desktop. The client will have a version number as at November 2008, the latestversion number is 1.1.1, which is referred to as 111 in the instructions following.

Step 4. Right click on the zip file called SecureW2_EAP_Suite_111.zip on your desktop andselect Extract all to extract the contents to a folder of the same name on your desktop.

Step 5. Open the folder SecureW2_EAP_Suite_111.zip on your desktop and double-click to runthe executable file: SecureW2_EAP_Suite_111.exe . This will start the software installer.

Step 6. Select English when promptedfor language, then click OK.

Figure 5. This user guide supports English only.



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Step7. ClickNext.

Figure 6. Installer welcome screen.

Step 8. Click I Agreeto theresultinglicensingagreement.

Figure 7. You must accept the License Agreement.



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Step 9. Tick theTTLS checkbox and thenclick Install.

Figure 8. Configure the installation.

Step 10. SelectReboot nowand clickFinish to

complete theinstallation oftheSecureW2client.

Figure 9. Completing the installation.



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2.4 Configuring the RMIT-WPA wireless connection

2.4.1 Windows XP

Follow these instructions only if you have the Windows XP operating system. Windows Vistausers should skip to section 2.3.2 Windows Vista.

Step 1. Click the Start menu, then open Control Panel

Step 2. If the Pick a Category headingdisplays, click Network andInternet Connections.

Figure 10. Icons differ depending on your Control Panel view.

Then, under the Pick a controlpanel icon heading, clickNetwork Connections. Figure 11. Network Connections icon from category view.Otherwise, open NetworkConnections

Figure 12. Network Connections icon from classic view.Step 3. In the Network Connections window, right-click on Wireless Connection icon and select

Properties.

Step 4. Click the Wireless Networkstab and then click Add.

Figure 13. Adding a preferred network.



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The Wireless network properties screen displays with the Association tab in the foreground.Step 5. Type RMIT-WPA for Network

name (SSID).Step 6. Select WPA for Network

Authentication, and TKIP forData encryption.

Figure 14. Setting the network key.

Step7. ClicktheAuthenticationtab.

Figure 15. There are also configuration options on other tabs.

Step 8. On the Authentication tab,select SecureW2TTLS forEAP type.

Step 9. Click Properties.

The SecureW2 Configurationwindow opens.

Step 10. To continue, follow theinstructions in section 2.4Configuring the SecureW2Client in this document.

Figure 16. Accessing other configuration options.



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2.4.2 Windows Vista

Follow these instructions only if you have the Windows Vista operating system:

Step 1. Click the Start menu, Control Panel, Network and Internet.

Step 2. Click Network

and SharingCenter.

Figure 17. Control Panel items.

Step 3. Click ManageWirelessNetworksfrom the lefthand menu.

Figure 18. Accessing wireless network management.

Step4. ClickAdd.

Figure 19. There may not be any wireless networks configured as yet.



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Step 5. ClickManuallycreate anetworkprofile.

Figure 20. This guide describes only the manual method of adding a network.

Step 6. Type RMIT-WPA forNetworkname.

Step 7. Select WPA2-Enterprise forSecurity type.

Step 8. Select TKIPfor Encryptiontype.

Step 9. Click Next.

Figure 21. Configuring security and encryption types.



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Step 10. After successfuladdition of theRMIT-WPA Profile,select ChangeConnectionSettings.

Figure 22. Further configuration is required.

The RMIT-WPA Wirelessnetwork properties screendisplays.

Step 11. Click the Securitytab, and selectSecureW2 EAP-TTLS for thenetwork

authenticationmethod

Step 12. Click Settings.

The SecureW2Configurationwindow will open.

Note: make sure Cacheuser information forsubsequent connectionsto this network isunchecked

Step 13. To continue, followthe instructions insection 2.4Configuring theSecureW2 Client inthis document.

Figure 23. Accessing other configuration options.



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2.5 Configuring the SecureW2 client

The following steps must be completed on both Windows XP and Windows Vista computers:

Step1. ClickConfigure

Figure 24. Accessing the SecureW2 client configuration settings.

Step 2. Confirm your laptop has the same settings on all four tabs as shown in the screencaptures that follow.

Connection tab: nothing ticked

Figure 25. SecureW2 Profile screen, Connection tab.

Certificates tab: nothing ticked, no itemsin greyed out box

Figure 26. SecureW2 Profile screen, Certificates tab.



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Authentication tab: select PAPAuthentication Method.

Figure 27. SecureW2 Profile screen, UserAuthentication tab.

User account tab: Tick Prompt user forcredentials.

Figure 28. SecureW2 Profile screen, User accounttab.

Step 3. Continue to section 2.5 Connecting to the RMIT-WPA wireless network.

2.6 Connecting to the RMIT-WPA wireless network

Step 1. Activate the wireless device according to the manufacturers instructions. (This may be aphysical switch on the PC or card.) In a few seconds, a pop-up information balloon for theRMIT-WPA network should appear in the System Tray (the area at the bottom right ofscreen).

Figure 29. Information balloon for WindowsXP.

Figure 30. Information balloon for Windows Vista.

Step 2. Click on the information balloon and the login window will appear.

Step 3. Enter your RMIT user ID, password and domain. You have the choice here of tickingSave user credentials:

If you do not enable this option, you will have to re-authenticate every time to re-connect tothe wireless network

If you do enable this option, then the PC will be able to automatically authenticate andconnect to the wireless network when at RMIT.

Note: When your password is updated, the password here will have to be changed to match.



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Figure 31. Automatic connection is achieved with a tick on this screen.

Step 4. At this point you should now be connected to the RMIT-WPA wireless network. The followingscreen shots reveal the connection status of your wireless connection/s:

Figure 33. Windows Vistaconnection status balloon.

Figure 32. Viewing the status of wireless networks in Windows XP.

Step 5. Try to access to a global WWW page, saywww.hp.com. When prompted to enterusername and password please enter it in thefollowing format:

Username: (e.g. S3124567 or l9991234)

Password:

Click to select Remember my password boxOK.

Figure 34. User authenticate



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3 Troubleshooting

3.1 Mobile wireless connectivity

A constant connection must be maintained as the wireless connection to a laptop uses a securetunnel. Disconnection simply requires reconnection and possibly to re-logon to any web sites youwere signed into at the time of disconnection. To avoid being disconnected from the RMITwireless network:

Minimize movement while logged in to the wireless network Do not leave a wireless location Avoid movement between non-contiguous wireless areas. For example, moving from The

Hub to Building 37 will cause disconnection, as there is no wireless support when crossingSwanston Street

Moving out of a wireless location then returning will have the same effect i.e. the wirelessnetwork connection will be lost.

3.2 Wireless support

IT Helpdesk is available for troubleshooting the connection to the wireless network.

Assistance is available at:

IT Helpdesk via the email: [email protected] oro SGS Campus

Level 4 room 4.18.1Tel: (08) 3776 1313

o Hanoi CampusBuilding 1, Level 3, 3.6.1Tel: (04) 3726 1460 (x 6047 or x 6070)



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