worthless story card estimates - agile and beyond 5-6-2016
TRANSCRIPT
![Page 1: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/1.jpg)
@MikeKvintus
Worthless Story Card EstimatesMike Kvintus
![Page 2: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/2.jpg)
@MikeKvintus@MikeKvintus
Iteration Manager at LeanDog
http://www.leandog.com/holiday/
Bio
![Page 3: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/3.jpg)
@MikeKvintus@MikeKvintus
I have nearly 20 years of experience using agile methods to develop software in numerous industries
Bio
![Page 4: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/4.jpg)
@MikeKvintus@MikeKvintus
Bio
I’m passionate about finding better ways to develop/deliver software and remove waste from software delivery processes
![Page 5: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/5.jpg)
@MikeKvintus@MikeKvintus
Bio
I’m also an active member of the software development community
![Page 6: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/6.jpg)
@MikeKvintus@MikeKvintus
Most Importantly
I’ve been collecting data on various ways of tracking the progress of projects and running experiments with estimation
![Page 7: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/7.jpg)
@MikeKvintus@MikeKvintus
Why I’m Here
I heard about and researched #NoEstimates and was intrigued
But I had a few questions
❏ Is story card estimation really waste?❏ Can projects really work by counting cards instead of using points?❏ I can see how #NoEstimates works for special cases but could it work
for our projects?❏ Are story card estimates really worthless?
![Page 8: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/8.jpg)
@MikeKvintus@MikeKvintus
Agenda
❏ Agile Estimation Overview❏ Pitfalls of Estimation❏ Review The Collected Data❏ Observations From The Data❏ Experiments and Outcomes❏ Other Considerations❏ Where To Go Next
![Page 9: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/9.jpg)
@MikeKvintus@MikeKvintus
We need estimates to provide predictability to our teams, customers, and other stakeholders!
![Page 10: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/10.jpg)
@MikeKvintus@MikeKvintus
Overview of #NoEstimates
❏ Some of the most vocal proponents are Neil Killick, Woody Zuill, Vasco Duarte, and others
❏ #NoEstimates - http://neilkillick.com/category/noestimates/❏ noestimates.org❏ Started as a movement to address the pitfalls and fallacies of estimation❏ The Common Ground of #Estimates and #NoEstimates❏ Two common practices: counting story cards and working on the most
valuable things
![Page 11: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/11.jpg)
@MikeKvintus@MikeKvintus
Overview of Agile Estimation
1. Identify story cards2. Break work down into bite size stories3. 3 amigos/fab five discussion of the stories
a. Planning poker, etc to estimate work
![Page 12: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/12.jpg)
@MikeKvintus
Seems Simple
![Page 13: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/13.jpg)
@MikeKvintus@MikeKvintus
![Page 14: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/14.jpg)
@MikeKvintus@MikeKvintus
Estimation Is Good Right?
❏ Planning fallacy - optimism bias❏ Halo effect❏ Overconfidence❏ We don’t account for the unknown❏ And many more
![Page 15: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/15.jpg)
@MikeKvintus@MikeKvintus
Even If You Could Estimate Perfectly..
There are still many things that will affect a plan:
You don’t know everything!
People are not machines!
![Page 16: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/16.jpg)
@MikeKvintus
But There Are Good Ways to Estimate
![Page 17: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/17.jpg)
@MikeKvintus@MikeKvintus
People Have Solved Estimation Problems
Lots of books and software to fix this problem, we just need to use them
![Page 18: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/18.jpg)
@MikeKvintus@MikeKvintus
People Have Solved Estimation Problems
Track projects and use history to predict future projects
![Page 19: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/19.jpg)
@MikeKvintus@MikeKvintus
But
Building software is not like building bridges
People inherently are not good at estimation
Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law
![Page 20: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/20.jpg)
@MikeKvintus@MikeKvintus
And Studies Still Show
We don’t know
❏ How to Accurately Estimate the Effort of Mega - large, Complicated Software Projects
❏ How to Measure Software Size and Complexity for Accurate Estimation❏ How to Measure and Predict Productivity
![Page 21: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/21.jpg)
@MikeKvintus
OK, What Else Could Go Wrong?
![Page 22: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/22.jpg)
@MikeKvintus@MikeKvintus
Estimation Abuse
Work expands to fill the time allocated
![Page 23: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/23.jpg)
@MikeKvintus@MikeKvintus
Estimation Abuse
Estimates are padded in an attempt to CYA
![Page 24: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/24.jpg)
@MikeKvintus@MikeKvintus
Estimation Abuse
You finished story X faster than your estimate
![Page 25: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/25.jpg)
@MikeKvintus@MikeKvintus
Estimation Abuse
It took you much longer to complete a story
![Page 26: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/26.jpg)
@MikeKvintus@MikeKvintus
I Thought A Lot About These Issues
![Page 27: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/27.jpg)
@MikeKvintus@MikeKvintus
And Then I Joined LeanDog Studio
![Page 28: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/28.jpg)
@MikeKvintus@MikeKvintus
We use continuous integration and continuous delivery
LeanDog Studio
![Page 29: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/29.jpg)
@MikeKvintus@MikeKvintus
We use information radiators to make the data visible to all
LeanDog Studio
![Page 30: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/30.jpg)
@MikeKvintus@MikeKvintus
LeanDog Studio
LeanDog Studio collects and tracks data on all the projects we execute
![Page 31: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/31.jpg)
@MikeKvintus@MikeKvintus
LeanDog Studio
❏ Our projects are quite varied in industry domain, tech stack, company type (large corporations to small startups), and size while also having different team members
❏ I wondered if the points on story cards really mattered or could we just count the number of cards
![Page 32: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/32.jpg)
@MikeKvintus@MikeKvintus
Original LeanDog Studio Project Radiator
![Page 33: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/33.jpg)
@MikeKvintus@MikeKvintus
LeanDog Studio Project Radiator
![Page 34: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/34.jpg)
@MikeKvintus@MikeKvintus
Graphs/Data
❏ I compared points vs cards from 2 perspectives❏ Backlog - The amount of work identified to be done❏ Burnup - The amount of work done
❏ I also compared tracking the count of only feature cards vs tracking the count of feature, bug, and chore cards
❏ Comparison of 9 different projects that varied in❏ Team members/sizes❏ Project sizes, types and duration❏ Industry domain and tech stacks
![Page 35: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/35.jpg)
@MikeKvintus
(Backlog)
![Page 36: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/36.jpg)
@MikeKvintus@MikeKvintus
Graphs/Data
![Page 37: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/37.jpg)
@MikeKvintus@MikeKvintus
![Page 38: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/38.jpg)
@MikeKvintus@MikeKvintus
![Page 39: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/39.jpg)
@MikeKvintus@MikeKvintus
![Page 40: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/40.jpg)
@MikeKvintus@MikeKvintus
![Page 41: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/41.jpg)
@MikeKvintus@MikeKvintus
![Page 42: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/42.jpg)
@MikeKvintus@MikeKvintus
![Page 43: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/43.jpg)
@MikeKvintus@MikeKvintus
![Page 44: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/44.jpg)
@MikeKvintus@MikeKvintus
![Page 45: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/45.jpg)
@MikeKvintus
(Completed Work)
![Page 46: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/46.jpg)
@MikeKvintus@MikeKvintus
![Page 47: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/47.jpg)
@MikeKvintus@MikeKvintus
![Page 48: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/48.jpg)
@MikeKvintus@MikeKvintus
![Page 49: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/49.jpg)
@MikeKvintus@MikeKvintus
![Page 50: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/50.jpg)
@MikeKvintus@MikeKvintus
![Page 51: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/51.jpg)
@MikeKvintus@MikeKvintus
![Page 52: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/52.jpg)
@MikeKvintus@MikeKvintus
![Page 53: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/53.jpg)
@MikeKvintus@MikeKvintus
![Page 54: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/54.jpg)
@MikeKvintus@MikeKvintus
![Page 55: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/55.jpg)
@MikeKvintus@MikeKvintus
Observations From The Data
❏ Counting cards can be a viable replacement for using story points for well defined work in our environment
❏ This works both to track progress and backlog size
![Page 56: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/56.jpg)
@MikeKvintus@MikeKvintus
But I realized..
Even though the projects were widely varied, there were some consistencies:
❏ The teams were made of highly talented/experienced people❏ Projects follow common practices, including breaking story cards
down into relatively small sizes
Thus YMMV
![Page 57: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/57.jpg)
@MikeKvintus@MikeKvintus
So We Decided To Experiment
❏ Several new projects starting setting the story card to 1 point after the card was broken down
![Page 58: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/58.jpg)
@MikeKvintus@MikeKvintus
What Did We Learn?
❏ It works for us and we’ll keep doing it, but…❏ We did need to explain the rationale behind setting all sizes to 1❏ Some developers don’t want to give up their point sizes❏ Some client developers refuse to give up their point sizes❏ In a weekly retro: “Our velocity looks bad because the story cards are only
1 point”❏ Most people love not setting sizes
![Page 59: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/59.jpg)
@MikeKvintus@MikeKvintus
Experiment Outcomes
❏ The projects were successful❏ We maintained the visibility and predictability our clients needed❏ Kept our practices in check
![Page 60: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/60.jpg)
@MikeKvintus@MikeKvintus
So Are Story Card Estimates Worthless?
❏ For us, gaining a common understanding of the work through discussion is the true value of story card estimation sessions, not the points that are assigned to a story
❏ Assigning points doesn’t take any substantial additional time, so “waste” is minimal
❏ But for our projects, the story card estimates are worthless!
![Page 61: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/61.jpg)
@MikeKvintus@MikeKvintus
What Else Do We Need To Consider
❏ Forecasting into the future❏ Can use card sizes❏ Use backlog growth to estimate future work
❏ Bugs/chores
![Page 62: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/62.jpg)
@MikeKvintus@MikeKvintus
Is Stopping All Estimation the Right Answer?
❏ Doesn’t give you any insight into the future beyond work you’ve broken down into story smallish cards
❏ #NoEstimates acknowledges this
![Page 63: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/63.jpg)
@MikeKvintus@MikeKvintus
Estimates Give The Illusion Of Predictability
❏ We know estimates are flawed❏ How about we look for other ways to satisfy
the predictability needs of teams, customers, and other stakeholders
![Page 64: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/64.jpg)
@MikeKvintus@MikeKvintus
We need estimates to provide predictability to our teams, customers, and other stakeholders!
![Page 65: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/65.jpg)
@MikeKvintus@MikeKvintus
❏ Team instability❏ Big bang releases❏ Bad coding practices❏ Too much WIP❏ Lack of collaboration❏ Lack of transparency and visibility❏ And many more..
What Affects Predictability
![Page 66: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/66.jpg)
@MikeKvintus@MikeKvintus
How About Focusing On Improving Predictability
❏ Team stability❏ Frequent releases❏ Focus on good coding practices (TDD, Pair Programming,
ATDD)❏ Limit WIP❏ Improve collaboration❏ Improve transparency and visibility
![Page 67: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/67.jpg)
@MikeKvintus@MikeKvintus
❏ Not all organizations are comfortable not having “estimates” despite the known fallacies❏ Requires you to sell predictability without estimates
❏ You may have to❏ Give in and use estimates❏ Or Walk away
❏ There are times when estimates are appropriate❏ It's reasonable to question why❏ Be clear they are estimates and not commitments
![Page 68: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/68.jpg)
@MikeKvintus@MikeKvintus
❏ Look at data about your projects❏ Experiment❏ Find out what works for your team
Where To Go Next
![Page 69: Worthless Story Card Estimates - Agile and Beyond 5-6-2016](https://reader031.vdocuments.mx/reader031/viewer/2022030303/587aca1e1a28ab760f8b5537/html5/thumbnails/69.jpg)
@MikeKvintus@MikeKvintus
Thank You!
Please provide feedback at http://sched.org/ or feel free to talk to me!
@MikeKvintus
https://www.linkedin.com/in/mikekvintus