world usability day 2010
TRANSCRIPT
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2010 Theme: designs, products and services that improve and facilitate communication
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What is Usability?
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Making life easy
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How do we make life easy?
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build great products and services that make people life easy.
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How do we define great product?
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A good system should eliminate existing tasks (wherever it's possible), speedup the tasks with efficiency, save money, save time, simple to use and make people fall in love.
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What do our customers say about our product or service?
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How do we provide better experience to our customers?
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Business
Design
Engineering
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Interaction Design (IxD)User Centered Design(UCD)Design Driven Development(D3)
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Communication
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designs, products and services that improve and facilitate communication
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#1 Start with small changes
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#2 Think user
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Interaction/Flow – simple? intuitive?Content/Information – relevant? feel good? Message - human?
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#3 Mobile first
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#4 Social & Collaboration
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ConnectedConcurrent Multi-userVOIPP2P
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“If the software were magic, what would it do?”
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www.designdrivendevelopment.org