Hear how our market-leading, integrated solutions - from business analytics to specific industry and mobile applications - provide better insight and visibility across an enterprise. You will be able to select from a range of sessions and keynote speeches to find out how others have improved their operational efficiency and increased their flexibility to address business change.

9:00 9:30 Welcome and coffee

9:30 10:00 Opening keynote: Run better for competitive advantageHenri Van der Vaeren, Managing director, SAP BeLux

10:00 10:40 Keynote to be announced soon

10:40 11:00 Coffee break

Track 1 Track 2 Track 3 Track4

Financial Excellence Business Insight Operational Excellence & Mobility People, Product & Process

11:00 11:30 Realize your vision for financial excellence with SAP

The new 4.0 BI and EIM versions: what’s in it for you?

Sonaca replaces shop floor execution system with SAP MII

Nationale Loterij visualizes its organisation with Nakisa

Steve Lambilotte, Solution architect office of the CFO, SAP

Jean-François Dierckx, Solution architect business analytics, SAP

Nancy Van Ostaeyen, Business Solutions and Support Manager, Sonaca Jean Andolina, Competence Area Manager, Eozen

Gert De Pauw, Senior manager, Nationale Loterij Juan Staes, Partner, You Consulting

11:40 12:10 Deceuninck takes well-founded business decisions with SAP BPC

SITA optimizes management reporting on top of SAP BW

Panasonic maintains flexible quotas without compromise

GSK Bio fulfills employee expectations with Employee Interaction Center

Veronique De Ridder, Group Consolidation and Reporting Manager, Deceuninck Group

Peter Van Der Voort, BI application manager, SITA Koen Verbustel, SAP BI consultant, Accenture

Diane Bonhomme, Senior supply chain consultant, CSC

Sinead Caupain, IT Project Manager, GSK Bio Antoine Petit, SAP CRM Manager, Delaware Consulting

12:10 13:10 Lunch break

12:10 13:10 Video highlights from SAPPHIRE NOW Orlando

13:10 13:40 LeasePlan optimizes fast financial closing with SAP Financial Closing Cockpit

CAAMI-HZIV keeps track of KPI’s with management dashboard

Manage transportation costs and provide visibility with SAP Transportation Management 8.0

Improving customer satisfaction by embracing new technologies

Ben Hendrickx, Controller, LeasePlan Mischa Broeckaert, Closing Consultant, Eozen

Bart De Koster, Senior BI consultant, CSCPatrice Latinne, Projectleader, CSC

Daniel Karsai, Solution architect, SAP Stephane Colin, Solution architect CRM, SAP

13:50 14:20 Reduce the time, risk and cost of regulatory disclosures

BI OnDemand: Any report, Anytime, Any Place

Run Better with an Unwired Enterprise Get what you want. Fast. With SAP Rapid Deployment Solutions

Antonio Giannelli, Senior EPM Solution Principal, SAP

Jan De Vilder, Solution Manager, Atos BeLuxEls Schepers, Solution Lead, Atos BeLux

Stephane Colin, Solution architect mobility & CRM, SAP

Goedele Derveaux, Solution architect ERP, SAP

14:20 14:50 Break

14:50 15:20 Operational excellence in financial reporting and consolidation at Bekaert

The real time value of in memory computing with SAP HANA

Approve anytime, anywhere at Daikin using Sybase Mobile workflow

Process oriented Enterprise Content Management

Jos Van Vooren, Consolidation manager, Group Control, Bekaert

Frederic Jacob, Solution architect business analytics, SAP

Jan Wildemouwe, IT Center Development Department Manager , Daikin Europe Christoph Bogaerts, Project manager, Delaware Consulting

Johan Raedemaekers, ECM Solution architect, Delaware Consulting Steven Nuyts, Solution Sales, SAP

15:30 16:00 Ethnicraft is ready for the future with SAP Business All-in-One

Mobile and ease-of-use applications drive BI-adoption

How to manage smart phones: enforcing security and reduce operational costs

Best-in-class global supplier collaboration tool at Johnson & Johnson

Stefan Dusart, COO, Ethnicraft Ivan De Broyer, Business Unit Manager SME, Expertum

Yves Toninato, Senior Manager Information Management Strategy, Deloitte

Cedric Laridon, SAP Technology Lead, Accenture

Gerd Boermans, Program Manager- JNJ Project Delivery

16:10 16:40 SAP runs SAP: the SAP BeLux Management team demonstrates the newest SAP business analytics and mobile solutions The SAP BeLux Management Team

16:40 17:20 Mobility Demo Jam: Rapid ROI and increased productivity with mobile applications

Keynote and BreaK-out SeSSionS

opening keynote: run better for competitive advantageTodays business environment demands that companies focus on developing competitive advantage through customer intimacy, product leadership, category renewal, and operational excellence. In this compelling keynote, you will hear everything about the new SAP strategy to help customers develop competitive advantage. Henri Van der Vaeren, Managing director, SAP BeLux

Video highlights from SaPPHire noW orlandoFrom May 15 to 18 SAPPHIRE NOW, SAP’s premier global business technology event takes place in Orlando, Florida. During this video feed you can discover all the newly announced SAP novelties directly from Orlando.

SaP runs SaP: the SaP BeLux Management team demonstrates the newest SaP business analytics and mobile solutions Before we release our solutions to our clients, we first use what we have developed to help our employees effectively and efficiently address our own operational needs. In short, to manage our business and to operate as a best-run company, SAP runs SAP. In this final keynote session the members of the SAP BeLux management team demonstrate the latest novelties in our business analytics and mobility portfolio, that can support them in their daily activities. Get more insights from our Managing Director, CFO, HR Manager, COO, sales & marketing managers. The SAP BeLux Management Team

Mobility demo Jam: rapid roi and increased productivity with mobile applicationsEspecially for this World Tour event SAP challenged its partners to develop new mobile applications that can bring direct busines value. See with your own eyes how these rapidly built mobile applications can improve productivity and increase ROI.

PLenary SeSSionS

realize your vision for financial excellence with SaPLearn in this overview presentation how the newest SAP solutions can help you accurately manage liquidity and cash, streamline processes, lower costs, improve the financial health of your enterprise, and reduce the cost of managing compliance and risk in the face of a challenging economy and regulatory landscape.Steve Lambilotte, Solution architect office of the CFO, SAP

deceuninck takes well-founded business decisions with SaP BPCThe Deceuninck Group, a leading designer and manufacturer of PVC systems, adopted SAP Business Planning and Consolidation (BPC) to streamline the consolidation processes. The software is one of strongholds of the financial department, taking care of many operations, including budgeting, forecasting and even covenant tracking.Veronique De Ridder, Group Consolidation and Reporting Manager, Deceuninck Group

the new 4.0 Bi and eiM versions: what’s in it for you?SAP BI & EIM version 4.0 is here. And it’ll dramatically change the way you work with information. Learn what’s new in SAP BI & EIM 4.0 and how the new suite perfectly meets today’s new information reality, which is more mobile, real-time and intuitive than ever!Jean-François Dierckx, solution architect business analytics, SAP

Sita optimizes management reporting on top of SaP BWTo optimize its management reporting, recycling and resource management company SITA implemented an SAP BW data warehouse integrated with the SAP BusinessObjects frond-end tools WebIntelligence and Xcelsius. Learn the best practices that contributed to a better reporting.Peter Van Der Voort, BI application manager, SITA Koen Verbustel, SAP BI consultant, Accenture

LeasePlan optimizes fast financial closing with SaP Financial Closing CockpitThe SAP Financial Closing Cockpit allows LeasePlan to evolve towards a financial closing process with increased control and traceability. The improved process helped the financial team to make measurable efficiency gains, improve the control on the data produced and provide a trace for all actions taken.Ben Hendrickx, Controller, LeasePlanMischa Broeckaert, Closing Consultant, Eozen

reduce the time, risk and cost of regulatory disclosuresSAP BusinessObjects Disclosure Management enables organizations to go the last mile of finance to ensure a timely, accurate and risk-free close process, by managing the production regulatory statements and reports.Antonio Giannelli, Senior EPM Solution Principal, SAP

CaaMi-HZiV keeps track of KPi’s with management dashboardCAAMI-HZIV wanted to monitor progress towards its strategic objectives that were defined in its administration contract. A management dashboard based on SAP BusinessObjects Dashboards (XCelsius), allows them to keep track on their key performance indicators and to drill down from the corporate view of the organisation down to the regional office level.Bart De Koster, Senior BI consultant, CSCPatrice Latinne, Projectleader, CSC

Bi ondemand: any report, anytime, any PlaceAtos BI OnDemand is a low-cost SAP SaaS solution that covers BO ETL, Data storage and BO front end possibilities available on any location (web interface) and without technical system maintenance overhead. Atos Origin has a worldwide agreement with SAP for exclusively delivering Atos BI OnDemand.Jan De Vilder, Solution Manager, Atos BeLuxEls Schepers, Solution Lead, Atos BeLux

operational excellence in financial reporting and consolidation at BekaertOne of the key strategies of Bekaert is Operational Excellence at all levels and processes, with strong customer focus and market leadership.This leads to a new way of working around financial reporting and consolidation.All of this in an ambitious project: REDCOP (REDesign COnsolidation Process) applying best practices of SAP BusinessObjects Financial Consolidation (BFC) and SAP BusinessObjects Intercompany (IC). Jos Van Vooren, Consolidation manager, Group Control, Bekaert

ethnicraft is ready for the future with SaP Business all-in-oneTo support its growth, Ethnicraft, manufacturer of ‘emorational furniture’ has recently implemented SAP Business All-in-One. The software offers the end-to-end support and the insight Ethnicraft needed, thus allowing the company to raise efficiency, cut costs and take better decisions. The CRM component is to lift customer services to a higher level.Stefan Dusart, COO, Ethnicraft Ivan De Broyer, Business Unit Manager SME, Expertum

the real time value of in memory computing with SaP Hana The volume of data your organization has to manage is growing exponentially – but the time you have to make relevant data-based business decisions is shrinking. With SAP In-Memory Computing, you get groundbreaking innovations in hardware and software, enabling you to manage and analyze massive volumes of data instantly and cost effectively while reducing IT complexity.Frederic Jacob, Solution architect business analytics, SAP

Mobile and ease-of-use applications drive Bi-adoptionMobile BI and the easy-to-use BI-applications certainly increase the number of information users amongst all levels of an organization. This presentation will explain how emerging technologies can help to drive business Intelligence efforts and ensure adoption and buy-in at CxO level.Yves Toninato, Senior Manager Information Management Strategy, Deloitte

traCK 1: FinanCiaL exCeLLenCe

traCK 2: BuSineSS inSigHt

Sonaca replaces shop floor execution system with SaP Mii Walloon aerospace company Sonaca recently renewed its shop floor system with SAP MII. The company benefited from the new solution to also introduce new shop floor devices and mobile picking devices. The system can easily be introduced in different countries of the group without interfering with the ongoing operations.Nancy Van Ostaeyen, Business Solutions and Support Manager, Sonaca Jean Andolina, Competence Area Manager, Eozen

Panasonic maintains flexible quotas without compromise Using quotas to guarantee long term supply to your customers can often lead to less flexibility, higher stock levels and a higher workload within the supply chain. Panasonic has implemented a GATP solution in which quotas are guaranteed without having these negative side effects. Diane Bonhomme, Senior supply chain consultant, CSC

nationale Loterij visualizes its organisation with nakisaThe National Lottery decided end 2010 to implement a new solution for organizational charting and employee directory. The new version of SAP Organization Visualisation by Nakisa (3.0) delivers a very intuitive and user friendly solution to visualize he organisational structure.Gert De Pauw, Senior manager, Nationale LoterijJuan Staes, Partner, You Consulting

gSK Bio fulfills employee expectations with employee interaction CenterGSK Biologicals set up an Employee Interaction Center based on SAP CRM to improve several HR processes, including service desk management, employee request handling, basic document management, HR data processing and reporting & analytics. With this pragmatic tool and the new organizational structure put in place, GSK Biologicals hopes to reach indirect efficiency gain of 10% on the overall HR budget and a complete fulfillment of employees’ expectations.Sinead Caupain, IT Project Manager, GSK BioAntoine Petit, SAP CRM Manager, Delaware Consulting

Manage transportation costs and provide visibility with SaP transportation Management 8.0 SAP solutions solve the core dilemma of transportation: how to meet the unique delivery requirements of your customers while still achieving profitability. The SAP Transportation Management (TM) application enables you to plan, schedule, and dispatch transportation orders; collaborate with logistics service providers; and manage freight costing and settlement processes.Daniel Karsai, Solution architect, SAP

run Better with an unwired enterpriseThe impact of mobility on business is clear. In increasing numbers, business users are expected to handle critical tasks and decision making in real-time, no matter where they are. Discover how SAP and Sybase, an SAP company offer a wide range of mobile applications and underlying infrastructure, for secure access to business processes anytime, anywhere, and on any device.Stephane Colin, Solution architect mobility & CRM, SAP

improving customer satisfaction by embracing new technologiesMobility and social media has changed the way we work, buy, live and the way we do revolutions. These technological shifts are also impacting they way companies use their sales and marketing software (CRM). This presentation will bring SAP’s ideas on these topics and how we already support our customers with our solutions.Stephane Colin, Solution architect CRM, SAP

get what you want. Fast. With SaP rapid deployment SolutionsTo help your organization run better quickly, SAP offers a new delivery model – providing you with predictable costs, scope, and delivery dates for your implementation before you start. SAP Rapid Deployment solutions combine preconfigured software, best practices, and fixed-scope implementation services at a predictable price. Installed quickly, you can benefit from crucial software functionality within weeks.Goedele Derveaux, Solution architect ERP, SAP

approve anytime, anywhere at daikin using Sybase Mobile workflowFor the finance workflow approval process of parked invoices Daikin needed an ease of use mobile solution. With a Blackberry application an approval manager can now receive a workflow for ‘parked invoices’ (accounts payable invoices without a purchase order) directly on his device. The application can be consulted anywhere and anytime making the approval process fast and easy.Jan Wildemouwe, IT Center Development Department Manager , Daikin EuropeChristoph Bogaerts, Project manager, Delaware Consulting

How to manage smart phones: enforcing security and reduce operational costsUnauthorized network access, unsecured emails and documents, uncontrolled application installations are just a few of the threats that compromise your company’s data security when using smart phones. In order to effectively manage these threats and decrease the cost of maintaining smart phones in an enterprise context, Accenture has developed the Accenture Mobile Application & Device Management solution based on Sybase Afaria.Cedric Laridon, SAP Technology Lead, Accenture

Process oriented enterprise Content ManagementDifferent market studies indicate a growing necessity for a firm integration of Enterprise Content Management and ERP. SAP Extended ECM by OpenText facilitates the easy filing of documents, e-mails, contract and other background information, which will then automatically be linked with the SAP transactions involved.Johan Raedemaekers, ECM Solution architect, Delaware ConsultingSteven Nuyts, Solution Sales, SAP

Best-in-class global supplier collaboration tool at Johnson & JohnsonJohnson & Johnsons’ externalized model contains external manufacturers of varying business process and IT system maturity. Johnson & Johnson implemented SNC to establish a mechanism capable of balancing its internal needs against the uneven capabilities of their external manufacturing network, successfully achieving and sustaining its informational requirements.Gerd Boermans, Program Manager- JNJ Project Delivery

traCK 3: oPerationaL exCeLLenCe & MoBiLity

traCK 4: PeoPLe, ProduCt & ProCeSS

Getting great insights doesn’t have to take long. Visit also the event Micro-Forums where you can follow short, to-the-point 10 minute presentations that feature a very specific SAP solution aspect or real-life demo –in each of the three pillars of the SAP strategy: on premise, on demand & on device.

On Demand On Device On Premise

10:40 10:50 SAP Sales OnDemand: for the Way Sales People sell Today

SAP Portal on any touch screen or mobile device

Turn disputes into cash with SAP Dispute Management

Stephane Colin, Solution architect CRM, SAP Stan Kastanek, Senior consultant, Keneos Guy Bulteel, Senior manager, Deloitte

10:55 11:05 SAP Contract Lifecycle Management: Increase Profits, Reduce Costs and Risk

Human resources going mobile On Premise News from SAPPHIRE NOW

Thierry Loir, Solution Executive, Contract Lifecycle Management, SAP

Pascal Demat, Solution architect HCM, SAP Video feed from Orlando

12:15 12:25 SAP BusinessObjects BI OnDemand: Self-Service Business Intelligence for Everyone

On Device news from SAPPHIRE NOW SAP BusinessObjects Analysis, for Microsoft Office

TBC, SAP Video feed from Orlando Frederic Jacob, Solution architect business analytics, SAP

12:35 12:45 SAP Carbon Impact OnDemand: Excelling in a carbon-constrained world

Will augmented reality add value to your business?

Insight and Action at your fingertips with SAP Best Practice for UI enhancement

Christiaan Deroost, Solution architect sutainability, SAP

Laurent Devroede, Global Demo Team, SAP Goedele Derveauw, Solution architect ERP, SAP

12:55 13:05 SAP StreamWork: Support for Collaborative Decision-making

Mobile sales force automation with SAP CRM 7.0

Management Dashboarding with SAP Crystal Dashboard Design

Wim Verhelst, Technology consultant, SAP Harry Tysmans, Senior manager, Deloitte Koen Verbustel, SAP BI Consultant, Accenture

14:20 14:30 On Demand News from SAPPHIRE SAP BusinessObjects Exploration Views on iPad

Planning Dashboards in combination with SAP BPC

Video feed from Orlando Jean-François Dierckx, Solution architect business analytics, SAP

Benoit Regnier, Senior manager intelligence, Intensum

In the Deep Insight Sessions we share with you the details of specific SAP services or offerings. After these sessions you know the ‘ins and outs’ and are geared to make best use of these services to create value for your organisation.

14:50 16:00 Secure success with SAP Services: Total Cost of Ownership

Value Management: Achieve the full value of your SAP-enable transformation (With NMBS-SNCB customer testimonial)

SAP benchmarking survey: Understanding the value proposition of the mobile enterprise

The mission of SAP Services is to help you realize the greatest value from your SAP Software investment. Over the last years SAP has realigned its services portfolio along three axes: Value identification and realization, reduction of Total cost of Implementation (TCI) and reduction of Total Cost of Ownership (TCO) - bundled in the Secure Success Program. In this session we focus on the TCO services. Using comprehensive cases and examples we will show where and how reduction in run costs can be identified and realized using services co-designed and developed by SAP Consulting and SAP Active Global Support.

Successful companies see significantly better performance when they keep their eye on achieving the expected value from project definition to delivery. They apply the value management discipline consistently across the project portfolio through the value management life cycle. Get an in depth insight in the SAP Value Management vision and practices and learn from railway company NMBS/SNCB how they achieve full value of their SAP-enabled transformation thanks to a true value partnership.

By participating in an SAP benchmarking survey, you will learn how the KPIs of your organization’s processes and systems compare with best-in-class KPIs and how they are enabled by process and technology best practices. More than 20 topics are covered by the SAP benchmarking program, including finance, HR, Procurement, SAP TCO… In this session we give you some more insight on how you can participate in a ‘mobility specific’ benchmarking survey and assess strengths, uncover areas for improvement, and identify best practices and IT strategies that generate clear, tangible value in your journey to the mobile enterprise.

Bertrand Andries, Field Services Director, SAP Patrick Installé, Global program manager, NMBS Holding

Speaker TBC

MiCro-ForuMS

deeP inSigHt SeSSionS

SaP Sales ondemand: for the Way Sales People sell todaySAP Sales OnDemand supports the processes most essential to sales employees, such as BI and sales analyses, forecasts, lead generation, and contact management.Stephane Colin, Solution architect CRM, SAP

SaP Contract Lifecycle Management: increase Profits, reduce Costs and riskSAP CLM supports the management of the entire contracting process: central contract repository, negotiation, contract authoring), versioning, collaboration, performance management.Thierry Loir, Solution Executive, Contract Lifecycle Management, SAP

SaP Businessobjects Bi ondemand: Self-Service Business intelligence for everyoneThis self-service business intelligence (BI) solution supports an intuitive process for business users to explore, report, and share data “in the cloud” anytime.TBC, SAP

SaP Carbon impact ondemand: excelling in a carbon-constrained world SAP’s Carbon Impact OnDemand software enables businesses to manage carbon, energy in facilities, and product lifecycle assessments.Christiaan Deroost, Solution architect sutainability, SAP

SaP Portal on any touch screen or mobile deviceDiscover how applications for the SAP Portal easily be adapted for the use on any touch screen or mobile device.Stan Kastanek, Senior consultant, Keneos

Human resources going mobileLearn how the HR department can benefit from mobile applications.Pascal Demat, Solution architect HCM, SAP

SaP StreamWork: Support for Collaborative decision-makingSAP StreamWork is a collaborative decision-making solution that brings together the people, information, and proven business approaches to drive fast, meaningful results.Wim Verhelst, Technology consultant, SAP

on demand news from SaPPHireDiscover the latest on demand novelties that were presented during the SAP global business technology event SAPPHIRE NOW in Orlando, Florida.Video feed from Orlando

on device news from SaPPHire noWDiscover the latest mobility novelties that were presented during the SAP global business technology event SAPPHIRE NOW in Orlando, Florida.Video feed from Orlando

Will augmented reality add value to your business?Get a first hand view on the newest SAP mobile augmented reality prototype solutions that will shape the mobile future of the enterprise.Laurent Devroede, Global Demo Team, SAP

Mobile sales force automation with SaP CrM 7.0Learn how to support sales by easing the capturing of new business growth opportunities. With a sales force automation solution making use of Adobe’s advanced technology and SAP CRM 7.0.Harry Tysmans, Senior manager, Deloitte

SaP Businessobjects exploration Views on iPad SAP Exploration Views helps business users create their own view of the business without the help of IT experts and the need for training. Jean-François Dierckx, Solution architect business analytics, SAP

MiCro-ForuMS traCK 1 : on deMand

MiCro-ForuMS traCK 2 : on deViCe

turn disputes into cash with SaP dispute ManagementWant to get cash more quickly and reduce costs related to short paid or unpaid invoices? SAP Dispute Management integrates and streamlines the resolution of dispute cases within different departments.Guy Bulteel, Senior manager, Deloitte

on Premise news from SaPPHire noWDiscover the latest On Premise product novelties that were presented during the SAP global business technology event SAPPHIRE NOW in Orlando, Florida.Video feed from Orlando

SaP Businessobjects analysis, for Microsoft officeSAP BusinessObjects Analysis, edition for Microsoft Office empowers business analysts to perform advanced analysis of data residing in SAP NetWeaver BW through their Microsoft Office environment.Frederic Jacob, Solution architect business analytics, SAP

insight and action at your fingertips with SaP Best Practice for ui enhancementSAP Best Practice for UI enhancement, a new functionality of SAP ERP, ensures a flexible, attractive ’look and feel‘ and role-based, people-centric interaction and collaboration features in a transactional and analytical environment.Goedele Derveauw, Solution architect ERP, SAP

Management dashboarding with SaP Crystal dashboard designKoen Verbustel, SAP BI Consultant, AccentureDiscover how to build striking management dashboards to visualize the performance of your business in a single glance with the newest version of SAP Crystal Dashboard DesignKoen Verbustel, SAP BI Consultant, Accenture

Planning dashboards in combination with SaP BPCDiscover how SAP BusinessObjects Planning and Consolidation and Dashboard Design now seamlessly interact and produce dashboards that provide direct insight into the planning process.Benoit Regnier, Senior manager intelligence, Intensum

MiCro-ForuMS traCK 3 : on PreMiSe