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World Customs Organization Benoit Goyens – IPM Project Manager IPM as a tool against counterfeiting An introduction to the activities of the global customs authorities

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Page 1: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

World Customs OrganizationBenoit Goyens – IPM Project Manager

IPM as a tool against counterfeiting

An introduction to the activities of the global customs authorities

Page 2: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

Background

2

• GS1 has a long-time working relationship with the WCO since both organisations are committed to enabling a secure, efficient global supply chain

• In 2007, a MoU between GS1 and WCO was signed in recognition of the wide range of business interest shared by our organisations.

Unique Consignment

Reference (UCR)

2005

SSCC as UCR Pilot

Project

2005 - 2006

Memorandum of Understanding

(MoU)

2007 2006 - 2009 2010 TODAY

EPCglobalpilot

initiatives

Global Shipment

Identification Number (GSIN)

Cooperation Agreement on

Anti-counterfeiting

Page 3: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

The role of the WCO

3

• The role of Customs administrations and the WCO

179

National Customs Administrations (Members)

70%

of worldwide seizures and

90%

of European seizures

MODERN AND EFFICIENT

Providing and maintaining high-quality, user-friendly tools developed using our in-house expertise and freely available to all of our Member administrations

COOPERATION

To strengthen operational cooperation between Customs administrations and the private sector

Page 4: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

WCO’s Action Plan to

combat counterfeiting

4

Strengthening and enhancing cooperation between Customs administrations and the private sector:

I. To increase interception operations at a global level by bringing together Right Holders and Customs officers

II. To provide Right Holders with a tool for communicating with Customs officers on the ground throughout the world

Page 5: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

I. Operations

5

• Carried out in two distinct phases: training and actual field work

• Foster cooperation between Customs and the private sector

• Focus on targeting and risk analysis techniques across an entire region

• Objective of 5 operations per year

Page 6: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

Operation VICE GRIPS II11 – 20 July 2012

6

70x fold increase

using IPM

Vice Grips I Vice Grips II

1,5m

105m

• 16 countries

• 500+ Customs officers involved

• 40 right holders

• 104 million counterfeit goods

discovered including

• 82 million pharmaceuticals

Page 7: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

Operation BIYELAApril 2013

7

Goods intercepted

• Pharmaceuticals (550 million)

• Electronic Appliances (460 million)

• Other: cigarettes, foodstuff, accessories (90 million)

Page 8: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

The IPM tool

8

• IPM (Interface Public-Members)

The WCO’s global anti-counterfeiting database

• Identification of counterfeit goods based on information provided by Right Holders to Customs Officers

• A database of product information (photos, packaging, routes, contacts, etc.) provided by Right Holders

Page 9: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS19

Example of suggested info:� Product details, colors, markings

� Amount per blister

� Packaging aspects

� Exp. Date format (embossed, color)

� Never manufactured in / shipped from

Example of suggested info:

� Genuine vs. Fake product

� Genuine vs. Fakepackaging

� Picture annotations

Example of suggested info:

� Outer packaging details� Logo printed/not

� Label

� Tape color

� Products per boxes

� Invoice example

Example of suggested info:

� Always From or To address

� Never shipped from

� Country-specifictransportation information

Example of suggested info:

� Multiple contacts

� Local/time zone contact

� HQ contactExample of suggested info:

� Identified Modus Operandi

� Relevant info for Neighborcountry

The IPM Tool

Page 10: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

IPM – 63 member countries

10

Europe

Albania Italy

Armenia Macedonia

Belgium Montenegro

France Netherlands

Georgia Serbia

Hungary Turkey

Iceland Ukraine

Ireland United Kingdom

West & Central Africa

Cameroon Guinea

Cape Verde Liberia

Central African Republic

Senegal

Dem. Rep. of the Congo

Togo

Congo

East & South Africa

Angola Mozambique

Djibouti South Africa

Kenya Tanzania

Madagascar Uganda

Mauritius

America

Argentina Jamaica

Bahamas Panama

Chile Peru

Dominican Republic

United States

Costa Rica Uruguay

CIS

Russia

Asia, Australia & Pacific Islands

Australia Mongolia

Cambodia Philippines

Hong Kong Seychelles

Japan Thailand

Korea ( Rep. of) Tonga

Macau, China Vietnam

Malaysia

North of Africa, Near and Middle East

Egypt

Israel

Morocco

Tunisia

United Arab Emirates

Page 11: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

IPM - New version for smartphones

1111

... or can be searched by scanning GS1 barcode to benefit from :� A universal pointer to access product data thanks

to GTIN (Global Trade Item Number)� Company related information available to 2 million

registered businesses in 150 countries thanks to GEPIR (Global Electronic Party Information Registry)

GS1 Barcode standards help Customs Officers to access authentication data seamlessly

The product can be searched by entering keywords manually...

Page 12: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

IPM - New version for smartphones

1212

1. Scan the GS1 Barcode

2. Access product

inspected

3. Check registered

authenticationservice

4. Followservice

instructions

5.check product

authenticity

Scenario:

Use of ONS (Object Name Service) to connect IPM to

authentication services issued by the Right Holders

Page 13: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

IPM – new version features

13

Search for a

contact, brandor product

Receive Alertsfrom BrandOwners

(Geolocated)

List of contactsfor Customs Officers

Contact search

with Filters(industry, brand)

Barcode searchof brand orproduct

Keyword

search of brand or product

Contact for customs & Authenticationmechanism

IPM database

info:

always/never,

packaging,

routes

Genuine Routes& method of transport

Routes presentedPoint A to point B

Customs officerscan directlyinform the contact person

Messages sent can includepictures taken on site

Page 14: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

IPM Members per Industry

14

Over 75 Right Holders – representing more than 600 brands

Page 15: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

Some Pharma members involved in IPM

• AstraZeneca

• Astellas

• Amgen

• Boehringer Ingelheim (shortly)

• Ely Lilly

• Galderma

• J&J

• Merck KG

• Merck USA

• Novartis

• Pfizer

• Roche

• Sanofi

• Servier

• Takeda

15

Page 16: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

© 2013 GS1

IPM Membership

Right Holders’ Membership includes:

• Invitation to all operations implemented by the WCO

– Training to 10-20 participating countries’ customs administrations

– Final operation report

• Access to the IPM communication tool

– Unlimited number of users and products

– Training on IPM

– Re-use data loaded on IPM for training sessions

– Clicks per customs administrations on brands and products

Contribution range from € 2K to €10K max. per year

According to annual revenue & membership duration

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Page 17: World Customs Organization - GS1 · Australia Mongolia Cambodia Philippines ... Some Pharma members involved in IPM • AstraZeneca ... – Final operation report

GS1 Global Office

Avenue Louise 326, bte 10

B-1050 Brussels, Belgium

T + 32 2 788 78 00

W www.gs1.org

Contact Details