world communications forum davos 2013

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Digital & PR Communications Pitfalls

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Page 1: World Communications Forum Davos 2013

internetdigital & different

Page 2: World Communications Forum Davos 2013

WHYdo we feel something is wrong

just because it’s not working as we like

Page 3: World Communications Forum Davos 2013

COMFORTABLE SETTINGXXth CENTURY

Page 4: World Communications Forum Davos 2013
Page 5: World Communications Forum Davos 2013

VERY UNCOMFORTABLE SETTING

2005-20??

Page 6: World Communications Forum Davos 2013

STORY

OPINION

THEORY

BRAND MESSAGE

REACTION

BEHAVIOR

Page 7: World Communications Forum Davos 2013

STORY

OPINION

MUTUAL LIESFACTMEDIA // BRAND // AGENCY THINK THEY ARE TELLING THE STORY,BUT ACTUALLY THEYJUST WANT THEM TO BUY IN

CONSUMERS IMITATE THE ORGASM

NEITHER SIDE IS PRUDENT

THAT’S WHY THEY BETRAY WHENEVER THE ALTERNATIVE IS AVAILABLE

Page 8: World Communications Forum Davos 2013

BUTA TRADITIONAL MEDIA QUESTION

ARETHEY ALL REAL, DIGITAL CONSUMERS?

Page 9: World Communications Forum Davos 2013

ANSWERSHARD

1. MOST OF THEM ARE REAL2. SOME OF THEM ARE ARTIFICIAL

(RO_BOTS)3. CORRECT PROPORTIONS YET TO

BE DETERMINED4. THIS FACT DOES NOT PREVENT

MEDIA/BRANDS/AD/PR FROM WORKING WITH DIGITAL MESSAGES

AND COMMUNICATIONS

?

Page 10: World Communications Forum Davos 2013

RE: BOTSSEO (SEARCH ENGINE OPTIMISATION)SERVES GOOGLE CRAWLERS

RTB/RETARGETINGSERVES VIRTUAL COPIES OF CONSUMER BEHAVIORFACEBOOK EDGERANK WORKS WITH A DIGITAL COPY OF YOU

don’t panic

Page 11: World Communications Forum Davos 2013

DIGITALTRUTH

FACEBOOK AUDIENCEstudy conducted in 2012 by RIA Novostisample over 500 000

TWITTER AUDIENCEmuch, much worse

72%

Page 12: World Communications Forum Davos 2013

72%UNPREDICTABLE

28%TOO PREDICTABLE

stupid positive

aggressive

trolling

Page 13: World Communications Forum Davos 2013

MEET MYMEET MYTARGETS!!!TARGETS!!!

Page 14: World Communications Forum Davos 2013

THIS ARMY OF THE EVIL EMPIRE IS AN OUTCOME

OF A KPI FROM THE PAST

Page 15: World Communications Forum Davos 2013

AUDIENCE

DIGITAL

NO CORRECT METRICSNO OUTREACH MODELWEAK CONNECTIONSFADING RECEPTION

BUTIT’S NOT TECHNOLOGY TO BLAMEPEOPLE COMMUNICATE PEOPLE

GOOGLE IS JUST A SEARCH

Page 16: World Communications Forum Davos 2013
Page 17: World Communications Forum Davos 2013

here you see just 68 printing presses

THINKOF 1 000 000 000 FACEBOOK USERS

AND THE TECHOLOGY THEY USETEXT + PICTURE + VIDEO + INTERACTIVE

+ REALTIME + LIKE/SHARE

Page 18: World Communications Forum Davos 2013

SELL COPIES THAN SELL

THOSE WHO BOUGHT

COPIES TO ADVERTISERS

WHO NEED ACCESS TO THE READERS EYES

Page 19: World Communications Forum Davos 2013

2nd Hearst Proportion

1 journalistper

1000 subscribers

Dunbar’s Number

140-150open communication connections («friends»)

}RelevantLocalContent

}RelevantSocialContent

Page 20: World Communications Forum Davos 2013

THINKSMALLER GROUPSNARROW INTERESTSCHAIN MESSAGE

Page 21: World Communications Forum Davos 2013

FUTURECOMPLEXCOMPLEX

MERIT-BASED COMMS

MULTI-PLATFORMMOBILE

EARNEDSEMANTIC

Page 22: World Communications Forum Davos 2013

SEE YOU IN THE FUTURE

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