workshop of business english 2
TRANSCRIPT
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In Meetings On phone
Collocations
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Domains
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In Meetings
Meeting Minutes
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1. When was the meeting?
2. Who attended?
3. Who did not attend?
4. What topics were discussed?
5. What was decided?
6. Is there a follow-up meeting
scheduled? If so, when? where?
why?
Must be in a
minute
businesswritingblog.com4
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Business Telephone Talk
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Making Business Call
Introduce yourself .
Express gratitude.
Make sure that the person you are calling is
fully available to talk.
State the purpose of your call.
It is important to ask the other person to
repeat what you are saying.
Summarise the important points .
End the call in a pleasant manner.blog.lingoking.com6
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Most used Phrases & Verb phrase on phone
This is John calling / Its John
One minute, I’ll transfer you now.
Please hold and I’ll put you through.
Hang on a minute. (informal)
Can you please spell that for me?
He is not here at the moment . Can I
take a message?
Would you like to leave a message?
I’m sorry, I’m losing you. Can you call
me back?
eslmania.com & bbc.co.uk
Hold on / Hang on
Ring off / Hang up
Pick up
Put through
Get through to
Call back
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Collocations
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Thank you all
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