Blue Shield of California and Torrance Health IPA (THIPA) have teamed up to work toward a better experience for our members. We’re working together to improve the coordination and communication among our members’ health plan, doctors and hospitals. Together, we’re helping provide members with best-practice, clinical care that is more personalized and easier to access.

About Torrance Health IPATHIPA is a nonprofit, multi-specialty physician network and a division of Torrance Memorial Health System. THIPA has been serving the South Bay community for more than 30 years. We pride ourselves in delivering high-quality and personalized care. Our members have access to care from more than 450 primary care and specialist physicians as well as the nationally recognized Torrance Memorial Medical Center.

Blue Shield of California

and

Torrance Health IPA

Working together for members

Part of Blue Shield’s Trio ACO HMO Network focused on delivering choice, affordability and coordinated care

Access and convenienceTHIPA makes it easy to access care when you need it.

• THIPA is South Bay’s only medical group that allows members to see the following specialties without a referral:

- Cardiology

- Dermatology

- Gastroenterology

- Podiatry

- Pulmonology

- OB/GYN

- Orthopedic surgery

- Urology

- Ambulatory care management (for members with chronic health conditions)

• Same-day appointments are available at many of our locations. Call (310) 891-6717 to make an appointment with one of our physicians offering same-day appointments.

• Torrance Memorial Urgent Care Centers, located in Torrance and Manhattan Beach, accept walk-ins and provide an alternative to emergency room visits for non-emergency care.

Online servicesMany THIPA doctors offer online support and services. Contact your medical group to learn more about:

• Emailing your doctor

• Online test results and visit summaries

• Preventive and follow-up care reminders

• Ordering medication refills

Service and supportTHIPA members have access to facilities, programs and services to provide extra health and wellness support.

• THIPA Member Services ready to assist with your healthcare needs at (866) 568-4472

• Case management and complex care management available at no cost

• Classes on healthy living, diabetes, heart health, newborns, and more

• Onsite pharmacies at select locations

• Free programs and services through Torrance Memorial Health education, such as weight loss and more

• Transition of care program: Emergency to Home program and the Care Coordination Center

• Convenient lab and digital X-ray services available at select locations

• Discounted exercise classes

Torrance Health IPA contact information www.thipa.org (866) 568-4472

URGENT CARE CENTERSManhattan Beach

Monday to Friday, 5 p.m. to 9 p.m.; Saturday, Sunday and holidays, 8 a.m. to 5 p.m.

Torrance

Monday to Friday, 9 a.m. to 8 p.m.; Saturday, Sunday and holidays, 8 a.m. to 6 p.m.

HEALTHCARE PROVIDERS• 93 primary care physicians

• 44 pediatricians

• 24 OB/GYNs

• 300 specialists

PREFERRED HOSPITAL AFFILIATIONS*Torrance Memorial Medical Center

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* Preferred hospitals shown are part of the Trio ACO HMO Network providing coordinated care to members. For a complete listing of hospital affiliations, please visit blueshieldca.com/fap.

Blue Shield and the Shield symbol are registered trademarks of the BlueCross BlueShield Association, an association of independent Blue Cross and Blue Shield plans.

AFFILIATED MEDICAL GROUP LOCATIONS• Carson

• El Segundo

• Gardena

• Harbor City

• Hawthorne

• Hermosa Beach

• Inglewood

• Lawndale

• Lomita

• Manhattan Beach

• Palos Verdes Estates

• Rancho Palos Verdes

• Redondo Beach

• Rolling Hills Estates

• San Pedro

• Torrance

• Wilmington

LANGUAGES15+ languages including Spanish, Chinese and Vietnamese. Our physician directory includes details of languages spoken in each office.