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Table of Contents 1. Executive Summary .............................................................................................................................. 8

2. Introduction ........................................................................................................................................

2.1 About Oil and Natural Gas Corporation .................................................................................. 9

2.2 CSR initiatives by ONGC…………………………………………………………………………………………9

3. Literature Review ....................................................................................................................................

3.1 Overview on healthcare in India ................................................................................................. 10

3.2 Different healthcare initiatives under CSR by corporates ................................................... 14

4. Objective of the study…………………………………………………………………………………………………....15

5. Data Collection methods……………………………………………………………………………………………..…15

6. Projects Reviewed………………………………………………………………………………………………………….........................

6.1 Community Hospital………………………………………………………………………………………………………………………..16

6.2 Case stories……………………………………………………………………………………………………………………………………..22

6.3 CEQUIN…………………………………………………………………………………………………………………..……………………....25

6.4 Mobile Medical Unit………………………………………………………………………………………………………………………..29

6.5 Community School…………………………………………………………………………………………………………………………..30

6.6 ALIMCO Project.....................................................................................................................................31

7. Recommendations on few projects…………………………………………………………………………………………………...34

8. Workings of Carbon Management Group...................................................................................36

9. Sustainable Reporting.................................................................................................................46

10. Report on Carbon footprint………………………………………………………………………......................51

11. Report on Water footprint……………………………………………………………….................................53

12. References………………………………………………………………………………………………......................56

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Executive Summary

Since April 1, 2014 Section 135 and Schedule VII of the Companies Act 2013 as well as the provisions of

the Companies (Corporate Social Responsibility Policy) Rules, 2014 came into effect. The Ministry of

Corporate Affairs framed the law that every company, private limited or public limited, which either has

a net worth of Rs 500 crore or a turnover of Rs 1,000 crore or net profit of Rs 5 crore, needs to spend at

least 2% of its average net profit for the immediately preceding three financial years on corporate social

responsibility activities.

Corporate Social Responsibility is, operating a business in a manner which meets or excels the ethical,

legal, commercial and public expectations that a community has from the business.

The new CSR paradigm is shift from philanthropy to stakeholder participation. The target group is the

stakeholder, whose interest is central to the success of a business. There are 12 identified focus areas

for investing in CSR.

This project report deals with the impact created by few NGO initiatives which was funded and strictly

monitored by ONGC. The special focus is on initiatives on healthcare through CSR by ONGC and few

other corporate. Impact assessment of community hospital, ALIMCO project, MMU, community school

and CEQUIN efforts are reported.

Second part deals with details of sustainability reporting, various guidelines and its framework. It covers

basics of ISO 14064, WBCSD, GHG Protocol, Carbon- Neutral Protocol and carbon footprint. ONGC’s

efforts to attain Sustainability through water management, reducing consumption of energy, rainwater

harvesting, spill management, waste management etc. are defined.

Thus this project is an overview on the activities of CSR department and Carbon Management Group of

ONGC.

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About the organization

Oil and Natural Gas Corporation Limited (ONGC) is Maharatna company headquartered in Dehradun,

India. It is a Public Sector Undertaking (PSU) of the Government of India, under the administrative

control of the Ministry of Petroleum and Natural Gas. It is India's largest oil and gas exploration and

production company. It produces around 69% of India's crude oil (equivalent to around 30% of the

country's total demand) and around 62% of its gas. On 31 March 2013, its market capitalization was INR

2.6 trillion.

ONGC was founded on 14 August 1956 by Government of India, which currently holds a 69.23% equity

stake. It is involved in exploring for and exploiting hydrocarbons in 26 sedimentary basins of India and

owns and operates over 11,000 kilometers of pipelines in the country.

The Company is mainly engaged in the oil exploration and production activities. The Company operates

in two segments: Offshore and Onshore. Its subsidiaries include ONGC Videsh Limited (OVL), Mangalore

Refinery & Petrochemicals Ltd., ONGC Nile Ganga BV, ONGC Narmada Limited, ONGC Amazon

Alaknanda Limited, ONGC Campos Ltda, ONGC Nile Ganga (Cyprus) Ltd. and ONGC Nile Ganga (San

Cristobal) B.V.

ONGC’s Major CSR activities

1. Wind Power Project

2. Harit Moksha

3. Varishthajana Swasthya Sewa Abhiyan

4. ONGC-Gandhi Institute of computer education

5. ONGC Haththkarga Prashikshan

6. Swavlamban Abhiyan

7. Establishment of Cricket Stadium cum Sports Complex at Dehradun

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Overview on healthcare in India

Health is a state of complete physical, mental and social well-being and not merely the

absence of disease or infirmity. “A health system consists of all the organizations,

institutions, resources and people whose primary aim is to improve health”. (WHO)

Healthcare structure in India

Health planning in India - The ALMA ATA declaration on primary health care and the

National Health Policy of the government directed new way to health planning of India.

The goal of all planning was to attain Health for all by the year 2000.

Health System in India

It’s a three tier health structure.

1. Primary - Primary Health Centre (PHCs), are state-

owned rural health care facilities in India. They are

essentially single-physician clinics usually with facilities

for minor surgeries. They are part of the government-

funded public health system in India and are the most

basic units of this system. Presently there are 23,109 PHCs in India.

2. Secondary - Secondary Healthcare refers to a second tier of health system,

in which patients from primary health care are referred to specialists in

higher hospitals for treatment. In India, the health centers for secondary

health care include District hospitals and Community Health Centre at

block level.

3. Tertiary - Tertiary Health care refers to a third level of health system, in

which specialized consultative care is provided usually on referral from

primary and secondary medical care. Specialized Intensive Care Units,

advanced diagnostic support services and specialized medical personnel

on the key features of tertiary health care.

Primary

Secondary

Tertiary

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Private Sector

Government’s Health Policy and Schemes

National Rural health Mission (2005)

National Urban health Mission

National Health Mission

National TB Control Programme

National Vector Borne Disease Control Programme (NVBDCP)

National Mental Health Programme (NMHP)

PRADHAN MANTRI SWASTHYA SURAKSHA YOJANA (PMSSY)

The National AIDS Control Programme (NACP)

National Cancer Control Program with an outlay of Rs. 731.52 crores.

National Programme for Prevention and Control of Diabetes, Cardiovascular Diseases

National Programme for Health Care of Elderly (NPHCE)

National Tobacco Control Programme (NTCP)

Janani Suraksha Yojana (JSY)

Janani Shishu Suraksha Karyakram

Pulse Polio Programme

And many more……………………………..

These are initiatives taken by the government to work on the various focus areas and

achieve National as well as International Goals.

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Government’s spending on healthcare in India

The budget of 2013-2014 allocates Rs 37,330 crore for the health care sector in the next

financial year 2013-14 budget, up from Rs 30,702 crore in the current fiscal, thus a rise of

22 per cent in allocation. 56 per cent of it is allocated for primary health care.

India’s % spending on healthcare as per the GDP is very low. It has increased from being

1.2% to 2% and at present its 4.1%. Thus it has led to the out of pocket spending and

increased the burden on its population. It has also given an opportunity to private sector

to thrive and ultimately poor health of its population.

If we do a comparative study we find that India stands lowest in its public spending on health.

Source: McKenzie report

Due to these facts and because of the center’s negligent attitude, most of the resources lie with

the private sector. It currently has 80% of all doctors, 26% of nurses, 49% of beds and 78% of

ambulatory services and 60% of in-patient care. It seems audacious not to exploit those

resources. To this effect, the Planning Commission had suggested that the public sector tie-up

with the private sector to improve the country’s healthcare scenario. However, the proposal was

vehemently opposed by health activists who felt that it would ‘corporatize’ healthcare.

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Challenges

Source: Household Healthcare Access Survey Conducted by IMS Consulting Group, 2012

Inaccessibility and unavailability of doctors that too qualified officials. There is only one doctor per 1,700 citizens in India; the World Health Organization stipulates a minimum ratio of 1:1,000.Health ministry claims that there are about 6-6.5 lakh doctors available. But India would need about four lakh more by 2020 to maintain the required ratio of one doctor per 1,000 people.

Unaffordability of available healthcare facilities and the poor quality delivery.

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Sets free medical camps and awareness camps

against AIDs, Polio, Family planning etc.

Distributes medicines to PHCs and hearing aids

and wheel chairs

Provides financial assistance to the hospitals in

the community

Has opened 50-bed hospital at Mathura and 200-

bed hospital at Assam

Has opened Nursing home training center

Provides clean drinking water to community

Promote Lifebuoy hand washing to counter diarrhea,

respiratory diseases and focusses on countries with

high mortality rate

Also focusses on oral health by promoting habit of

brushing with toothpaste

Distribute Pure it – in home water purifier to 500

million people by 2020

Improve Nutrition intake through improving its food

quality

Sarvajal runs 150 filtration plants including Water ATMs. Through water ATMs one just need to swap the

card and take amount of water needed. (Sarvajal Enterprise Management System) which authorizes the

transaction instantly. This server keeps a record of the user’s transaction and deducts the amount used

on the card.It has been installed at hospitals

Mobile health Vans run across Assam and AP which is equipped with primary health care needs. The mobile health fleet has provided services to over 12 million people across 25,000 service. Points.

Partnering with MacArthur Foundation, tribal people are trained as traditional birth attendants, and access to gynecologists is provided through the call center. Till December 2011– nearly a 47% decline in maternal mortality and a 59% decrease in neonatal mortality was registered.

eSwasthya is a healthcare micro-franchisee social business model that was started in 2008 and integrated with HMRI in 2011. Here female health workers are rigorously trained in healthcare, technology and business are assisted in investing in a home clinic. When patients visit with a complaint, the health worker uses mobile phone technology to connect to centrally-located paramedics and doctors who triage the call, identify illnesses and recommend treatment.

Mobile health Vans run across Assam and AP which is equipped with primary health care needs. The mobile health fleet has provided services to over 12 million people across 25,000 service. Points.

Partnering with MacArthur Foundation, tribal people are trained as traditional birth attendants, and access to gynecologists is provided through the call center. Till December 2011– nearly a 47% decline in maternal mortality and a 59% decrease in neonatal mortality was registered.

eSwasthya is a healthcare micro-franchisee social business model that was started in 2008 and integrated with HMRI in 2011. Here female health workers are rigorously trained in healthcare, technology and business are assisted in investing in a home clinic. When patients visit with a complaint, the health worker uses mobile phone technology to connect to centrally-located paramedics and doctors who triage the call, identify illnesses and recommend treatment.

Mobile health Vans run across Assam and AP which is equipped with primary health care needs. The mobile health fleet has provided services to over 12 million people across 25,000 service. Points.

Partnering with MacArthur Foundation, tribal people are trained as traditional birth attendants, and access to gynecologists is provided through the call center. Till December 2011– nearly a 47% decline in maternal mortality and a 59% decrease in neonatal mortality was registered.

eSwasthya is a healthcare micro-franchisee social business model that was started in 2008 and integrated

Swastha Prahari – an initiative to reduce infant & maternal mortality ratio.Integrated Counselling & Testing Centre (ICTC) for HIV/AIDS & DOTS center for Tuberculosis treatment.

They plan and monitor birth rate and monitoring and increasing Institutional delivery to reduce Maternal Mortality Ratio (MMR).

Swasthya Praharis are the women Health Guards who are identified from the local community around the manufacturing location. They keep track of expecting & lactating mothers, malnourished children, birth and death.

The Jubilant Bhartia Foundation (JBF) organizes health camps and units for counselling.

Health camps which provide solutions, focus on information dissemination and preventive healthcare practices.

Mobile Healthcare Vans - cover a number of villages and labor camps. These vans are equipped with basic diagnostics, in-built Laboratory, ECG and X-Ray facilities and a lady Gynecologist and a General Physician.

DLF has established a series of Primary Health Centers which provide free medical consultancy, specialist treatment, free diagnostics and medicines to a large rural community. Linkages have been established for secondary and tertiary care.

Examples of few successful initiatives by corporate in CSR healthcare

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Few Recommendations

Must learn from Kerala Model where the doctor-patient ratio of 1:700 is on par

with most of the European countries.

As resources are limited must focus on capacity building programmes. Example in

few European countries we find that nurses or health workers are trained to cater

to needs of the patient by advising them medicines , diagnostics and basic

surgeries so that patient don’t need to travel to qualified doctors for such services.

This can be done in India with Aganwadi workers and Auxiliary mid-wives.

Urban India has four times more doctors and three times more nurses than rural

India. Thus we must provide incentives to the doctors to restrain them in rural

areas and ban them from practicing in abroad.

To reduce the cost of medical services for the population Government should

increase its spending on it and also use technology like mobile labs, telemedicine

etc.

Generic medicines should also be used to cut down the cost of medicines.

Attention must be given to the monitoring of health services delivered and how

funds are being used.

Special attention should also be paid on making health services accessible to the

masses especially in rural areas. It’s a hypocrisy that dense population has less

accessibility to healthcare services.

Conclusion

In summary, all dimensions of healthcare access require attention and improvement, but

especially in availability, this must be done in a way that both fixes the current system

and advances the frontier forward towards the ideal state. We need to maximize the

capability of existing healthcare resources. Without the required investment this will

continue to represent a critical barrier to broader access for healthcare.

Thus with CSR mandate coming up companies have fund as well as capacity to improve

these challenges. We need a well-defined, focused plan and a vision to achieve it.

Objective of the study

The studies conducted to bring out this report is for the purpose to understand the impact of

various initiatives. It helped to recognize the how it effects to the welfare of the community.

After the study and analysis, I was enabled to provide critical recommendations.

Data Collection methodology

Data was collected through a well- structured questionnaire and by interacting with all the

beneficiaries. Qualitative survey was conducted and focus group discussion was also used.

For the ALIMCO project secondary data was provided for conducting the survey and for the

purpose of the analysis.

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About the project-

ONGC has invested Rs 5 crore for constructing a

community hospital in the area between

Lakhimpur-kheri and Bahraich, Lucknow. It’s a

three-storey building which was built in nine

months. Hospital became functional since January,

2014. It is being operated by Chandan healthcare,

an active player in health services. It caters to all the

basic services, diagnostics and surgeries.

Facilities available –

24 hours health service in a remote area with

the ambulance facility.

Digital machines for diagnostic like ultrasound

machine, for eye care, X-rays etc.

Well qualified doctors and specialists.

Latest technology used and equipped with all

the necessities.

Residential facilities and mess for the doctors

and the staffs.

Facilities available –

Food is available for the patients admitted in

the hospital.

Maintains cleanliness, hygiene and availability

of all the basic amenities.

A pharmacy counter where all the medicines

are available.

Placards and hoardings quoting messages like

– sex determination is illegal, smoking is

injurious, immunization is essential etc.

Cost of all treatments and the medications less

as compared with other hospitals.

20% discount available on the medicines.

Challenges faced in this project –

Remote and under-developed and crime prone region.

Poor connectivity, no market nearby and electricity

unavailable.

High overhead and transportation cost. Example- entire

day generator needs to ply the need of AC, medical

equipment etc.

It’s very difficult to appoint and retain the doctors and

other staffs in this remote area thus they need to be

highly paid. Other facilities too are given to them (free

of cost food and lodging to the doctors).

Due to the poor socio- economic status of the area,

hospital needs to give discount and charge

comparatively low than the other hospitals.

Due to these reasons hospital has failed to incur profit.

Less admission of patients as they can’t afford to pay

and neglect healthcare.

Another challenge observed is that they prefer to spend

on alcohol to health services.

ONGC Community hospital, Lakhimpur-kheri

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Due to poor economic status of the villagers, charges of the surgeries in the hospital are

Major surgeries done:

0%

5%

10%

15%

20%

25%

30%

1

Cost of the surgeries in percentage less than the other hospitals

Hernioplasty Open Cholelithiasis Caesarian

Normal Delivery Amputation Cystolithotomy

Surgeries Cost in the

hospital

Cost in other

hospitals

Hernioplasty Rs 8000/- Rs 20,000/-

Open

Cholelithiasis

Rs 17,000/- Rs 30,000/-

Caesarian Rs 16,000/- Rs 20,000/-

Normal Delivery Rs 3,500/- Rs 5,000/-

Amputation Rs 15,000/- Rs 25,000/-

Cholecystectomy Hernioplasty

Cesarean Ovarian cyst

Abdominal Hysterectomy Normal delivery

Vaginal Hysterectomy Ingulnef Hernia

Cyst lithotomy Amputation

Lakhimpur

Male

Female

Total

Sex Ratio 876

Population

81,050

70,960

1,52,010

Infant Mortality Rate

78

Literates

63,317

51,209

1,14,526

Maternal Mortality Rate

346

Source: census 2011

Bahraich

Male

Female

Total

Sex Ratio

890

Population

98,529

87,712

1,86,241

Infant Mortality Rate

65

Literates

66,544

56,058

1,22,602

Maternal Mortality Rate

367

Source: census 2011

Demographic profile of

the adjoining regions

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Analysis –

These figures speaks volumes about the socio-economic status of the region. Main source

of livelihood in the area is agriculture. 70% of this densely populated area comprises of

the Muslims. Around 75% of the population are literate in Lakhimpur and 65% in Bahraich.

Female literacy is decent as 72% in Lakhimpur and 63% in Bahraich. But IMR, MMR and

sex ratio needs special attention.

Key learnings –

While conducting survey it was found that the basic problems are – lack of awareness,

unhygienic living conditions, and impure water. Water contains arsenal and other harmful

minerals which lead to water –borne diseases like stone in gall bladder, jaundice etc.

Another finding during the survey was that more than 50% of pregnant women still get

their delivery done at home. At times when during the procedure of delivery, it gets

complicated and patients are then rushed to this hospital in critical conditions.

The hospital is at present unable to treat trauma cases.

lack of awareness programe

20%

impure water29%

delivery at home17%

low income14%

malnourished11%

unhygienic living9%

Reasons for the diseases around the community as per the doctors

lack of awareness programe impure water delivery at home low income malnourished unhygienic living

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Impact of the hospital-

This hospital caters to the need of patients from around 30-50 villages.

Earlier patients had to travel to Lakhimpur or Lucknow for even minor treatments.

Thus huge cost following transportation and staying in a new place.

Government hospitals are in the poor condition in this village. There is hardly any

doctor and medicines available. While speaking to the villagers, got to know they

never visited government hospital.

Before ONGC’s hospital, there were no hospital in this area not even a PHC.

Due to the lack of emergency services, many lost their lives.

Due to its accessibility and affordability, everyday around 30-40 patients are

registered in each of the departments.

People are regular with the immunization program.

Stakeholder’s views

Patients- According to the interaction with the patients and villagers, it was found

that all were very happy with the coming up of this hospital. They were very

satisfied with its workings, treatment, behavior of the doctors etc. It’s a relief to

all of them as they can now save lots of money by avoiding travelling to the city

and dwelling costs.

Following charts depicts level of satisfaction among patients- a major stakeholder.

To my surprise not a single patient had any complaint.

Doctors- the operating partner- Chandan healthcare puts in lots of efforts to

please the doctors working there. They are highly paid (double, even triple as

compared to doctors’ salaries in the city).They get fully furnished residential flats

and food free of costs.

Doctors too are happy to work and satisfied with the management. Here too not

a single complaint was registered.

But doctors felt a lot is being done but still a lot needs to be done.

37%

38%

25%

Quality of health services provided as per the patients

very good

good

fine

23%

46%

31%

Accessibility of the hospital according to the patients

easilyaccessible

accessible

difficultaccessibility

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Pharmacy is also glad with its workings and availability of medicines.

Management is at present satisfied with what they are offering. At present they neither

focus to attain profit nor do they are in hurry regarding expansion of their project.

Following chart depicts their satisfaction level.

Promotional strategies of the hospital –

Around 5 lacs pamphlets were distributed in around 40-50 villages, 40kms around the

areas surrounding the hospital.

Thus people were made aware about this new hospital.

Village Pradhan were asked to encourage villagers to visit this hospital.

Banners and hoardings carrying the name of this hospital was erected in all the public

space.

During election this hospital got wide promotion. Even local politician promoted it and

personally inaugurated the hospital along with the CMD of ONGC.Accessibility,

affordability and quality services provided is the selling point of this hospital.

31%

38%

31%

Availability of medicines according to the pharmacy

very good

excellent

good

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0

1

2

3

4

5

6

satisfactory excellent needs improvement

Quality of health services provided according to the management

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Few Recommendations –

According to the analysis, it has been discovered that impure water is causing lots

of diseases. Thus steps need to be taken to purify it.

Another essential step that should be taken up is to create awareness program.

To begin with twice in a month a mobile van may go around the village and doctors

should create awareness regarding basic health care needs.

Villagers needs to learn about basic sanitation and hygiene to lead a healthy life.

Women healthcare needs to be given a special attention. Through awareness

camps and during visits of patients, they must be advised never to deliver their

child at home.

Villagers should be taught not to spend on alcohol.

Awareness camps can be started in schools, colleges as well. Student especially

adolescent girls needs a lot of attention and healthcare advises.

These camps will help in generating revenues for the hospital as well. A more

aware villagers will seek healthcare services at the earliest knowledge of diseases.

Number of pregnant women visiting hospital will increase.

For immunization, more children will be attended by the doctors.

To counter the issue of malnourishment, hospital may distribute nourishment

sachets.

Conclusion –

ONGC’s community hospital is an example of exemplary steps taken by the corporates in

the field of CSR. Chandan healthcare has also done a commendable job by operating this

hospital amidst adverse situations and delivering a satisfactory service to all its

stakeholders.In an area where there was no access to health care services, this hospital

with all the basic facilities and high technology equipment provides solace to many

patients.

Thus this hospital is indeed a great achievement.

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ONGC’s healiNG

touch, redemptive

care- gifts a

healthy breath ….

ONGC Community Hospital,

Lakhimpur-kheri

C

A

S

E

S

T

O

R

I

E

S

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Patient’s Profile

Name -Khalil

Age 22 years

village Sisaya

Ailment Rt. inguinal hernia

Treatment Hernioplasty

Cost Rs 8000/-

Khalil at the age of 22 years was suffering from stomach

pain, noticed a bulge in his lower abdomen and nausea.

These ailments impaired him from working in the fields,

agriculture being the source of his livelihood.

For his treatment he approached ONGC community

hospital. Here with the facility of digital ultra sound machine

and other laboratory tests he was diagnosed to be suffering

from Rt. inguinal hernia. He was hospitalized and an

operation was conducted named- Hernioplasty. Within a

week he recovered and was ready to be discharged. He

looked healthy and was moving freely in the hospital.

He quoted that this hospital is a lifeline for all the villagers.

In its absence may be he would have neglected these

symptoms and landed in the hospital in an emergency,

serious condition. There is no healthcare facility in the

village. Government hospitals are in a filthy condition, with

no doctors and medicines. In such a situation they had to

travel to city.

ONGC community hospital with its accessibility, affordable

fees and quality service delivered is a boon to the

community. Khalil mentioned that with the amount they

earlier spent on travelling to city and food and lodging for

the treatment, they got themselves treated here. This

hospital is also cheaper than other hospitals and delivers a

better service. Thus Khalil and his family was all set to bid a

goodbye to the hospital, with all smiles.

Patient’s Profile

Name Harish Chandra

Age

55 years

Village Sisaya

Ailment Cholelithiasis

Treatment Open Cholecystectomy

Cost Rs 16,000/-

Harish Chandra, a middle age man of 55 years old visited

ONGC community hospital with complaints like abdominal

pain, vomiting, nausea and an inflamed gallbladder.

After conducting few tests and an ultrasound he was

diagnosed to be suffering from Cholelithiasis. Next set of

action was to operate him. After an Open Cholecystectomy

surgery was conducted, he observed speedy recovery.

On being discharged, he said he never thought that such a

surgery or even diagnosis of such ailment would be

possible in the village. For such problems earlier people had

to travel to Lucknow and after spending huge amount they

recovered. But with the setting up of ONGC community

hospital and being equipped with latest technology and

well-trained doctors, such surgeries are possible.

Thus in the absence of any other healthcare services and

inefficient government hospital, this establishment is a

dream come true for the villagers. Now villagers can save

money by avoiding to travel far away, manage the

provisions for staying in the city and sacrificing their

working hours.

ONGC community hospital with its accessibility, affordable

fees and quality service delivered enables patient’s to visit

for major as well as the minor ailments. Hence by not

neglecting painful symptoms and speedy treatment, helps

the villagers to avoid the risk of ailments taking life

threating form. This hospital is indeed a huge relief to the

community.

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Patient’s Profile

Name Priti

Age 20 years

village Dharmuniya

Ailment Emergency

Treatment Caesarian

Cost Rs 16,000/-

Priti a young pregnant women, 20 years of age was rushed to

the ONGC community hospital in an emergency condition.

She was 3 feet 4 inch tall and suddenly in the middle of night

started with the labor pain. Hospital ambulance was rushed

to bring her from her remote area.

Then she was admitted in the operation theatre and a

caesarian was done to save her and her child. Owing her

premature age and short height a lot of complications arose

but the hospital and the doctors here are well armed to

counter such complicated cases. Priti delivered a healthy

baby boy and returned back home happily with the baby and

the family.

Priti says that for her family and her child, this hospital is a

temple and doctors a god, who proved to be a savior.

Ambulance and 24 hours service of this hospital, helped her

family to bring her here. They never thought of such a service

in a village nearby. In its absence, she would have breathed

her last as the time consumed to arrange a vehicle and rush

her to the nearest hospital in city in the middle of night,

amidst her unbearable labor pain would have killed both the

mother and the child.

She says that in a situation where there is no healthcare

facility in the villages and they don’t expect anything from the

government hospitals, ONGC community hospital with a

team of able doctors, all the provisions of modern healthcare

facility, affordable fees and easy to access proves to be a

miracle for the patients.

Patient’s Profile

Name Pramod

Age 6 years

village Bahraich

Ailment Vesical Calculus

Treatment Cystolithotomy

Cost Rs 12,000/-

Pramod at young 6 years old child arrived to ONGC

community hospital with a complaint of severe lower

abdominal and back pain, difficult urination and frequent

urination at night, fever, painful urination and blood in

the urine.

His treatment begun immediately and was diagnosed of

to be suffering from Vesical Calculus. Doctors performed

a surgery named – Cyst lithotomy. Due to his young age

operation proved to be a bit complex but was successful.

He recovered soon and was ready to go back to his home

and soon joined his school.

Pramod said all his pains were cured here without

spending huge amount and was so nearby from his

home. He was happy with the service provided and the

polite conduct of the doctors and the staffs.

According to him and his family ONGC community

hospital is working for a noble cause and in an area which

is neglected by government and other private players.

This hospital in the outskirts of the city, is catering to the

all the medical needs of the villages nearby. Thus it not

only saved Pramod’s life but has transformed an

impossible dream of the villagers into a reality.

25 | P a g e

Empowerment of women from marginalized communities in urban slums

Log Frame

Intervention Activities Outputs/outcomes 1st year

Health Promotion 1. OPDs for reproductive health (12 in a year). 2. Thematic health camps (6 in a year). 3. Water and sanitation camps (12 in a year). 4. Health workers training(2 per year)

1. Improvement in women’s birth preparedness and awareness. 2. Improved nutrition. 3. Better linkage to healthcare access. 4. Community based initiatives to improve water and sanitation.

1,00,000

Livelihoods Creation 1. Workshop based vocational training. 2. Facilitation of market linkages.

1. Increased skills sets. 2. Job placement 3. Product development

75,000 1,50,000 2,00,000

Group Formation 1. Innovative workshops. 2. Awareness building on SHG groups. 3. Leadership training.

1. Youth Groups formation. 2. Small saving SHG formation. 3. Capacity building workshops.

1,00,000

Documentation Case studies, annual reports

Knowledge about best practices.

1,50,000

Sub Total 7,75,000

Overheads @ 10% Office cost 77,500

8,52,500

About the Project : CEQUIN (Centre for Equity and Inclusion) a non-profit organization

and an autonomous unit of Jai Jawan Jai Kissan Trust was offered financial aid by ONGC for

a year on pilot basis, of Rs 8,52,500/- in Jamia Nagar, New Delhi.

Objectives: to build capacity of women in urban slums.

Target Group: women and girls from urban slums, special focus on Muslim women.

Estimated results: Improvement in health, longer retention in school, increased livelihood

options and group formations. Long term ripple effects to be reduction in gender based

violence, delayed age of marriage and fewer child births. All services are at free of cost.

Problem analysis: The Sachar Committee Report, 2006, established Muslims to be the

largest minority in India’s population constituting 13.4% of the population. Muslim women

are the most disadvantaged amongst them.

26 | P a g e

Health Camps are organized twice a

month (every Thursday) in which OPDs

are conducted and awareness regarding

nutritional intake, through demos of

how recipes to be cooked. Dieticians

gives advice to anemic patients and few

of them are referred to OPD.

Legal Counselling: Shane Zehra, BA (LLB) provides legal counselling to the

victims. Awareness sessions are conducted in the community and during

emergency police help is also provided.

39%

18%4%

14%

25%

Types of cases registered

domestic violence

dowry harrasment

sexual abuse

property dispute

emergency cases

Jyoti a graduate and trained

beautician, conducts training of parlor.

It’s conducted in three batches a day

with 50-56 students in each shift. After

the completion of 6 months training

they are placed with parlors in the

market. This center has linkage with 12

parlors. Training are conducted as per

the need of the market.

Tailoring classes: These classes are conducted in three shifts with 25 students

in each shift. Raw-materials are provided and certificates too are issued after

the successful completion of 6months of training classes.

29%

19%38%

14%

Reasons for undertaking the training

business

empowerment

home-based work

contribute to incomein home

Shazia MA, B.Ed. conducts coaching

classes in 3 batches.

35%

45%

20%

% of students in each class

non-formal

remedialclasses

adult group

CEQUIN art and craft is famous for its unique collection. Ruksana conducts this

training and trainee are given assignments as per the need and profits are

shared equitably.

0%

10%

20%

30%

40%

Surajkund JamiaBazaar

Dilli Haat JamiaCollege

AmericanEmbassy

36%

21%18%

9%

15%

% sales in different exhibitions

27 | P a g e

SHG formation is another credible feat of CEQUIN efforts. There are around 30 groups with 25 members each. They

contribute till 3 months until their account is opened in SBI. Each group constitute of a President, Vice-President and

Treasure. Sameena is responsible for the workings and formation of SHG.

Housewives26%

Working women

58%

students16%

Constituent of SHG Groups members

Housewives

Workingwomen

students

62%

31%

7%

< RS 200/- > RS 300/- TILL RS 500/-

Amount contributed each month by the members of SHG

19%

8%

17%

14%

11%

17%

11%

3%

ACID ATTACKS

RAPE CASES

GENDER ISSUES

NEGLIGENCE OF FUNDAMENTAL …

PATRIARCHY

EVE TEASING

PROPERTY DISPUTES

PHYSICAL ABUSE IN A BOYS SCHOOL …

Cases registered during safety audits

door-to-door16%

mapping29%

questionnaire

40%

photography

15%

Methods of safety audits

door-to-door

mapping

questionnaire

photography

Aawaz Uthao was started in 2012.

They work in 4 groups in the

catchment area of Jamia and 15

other areas. Each group constitute of

20 people. They work without profit

and 4 meetings are held each month.

Police, MLA, doctors, MCD workers

etc. are a part of stakeholder group.

They conduct Safety Walk twice a

month that is a collective member

rally. The purpose of these groups

are to observe various problems

faced by the community and report

them during meetings, so that a

solution can be sketched out.

28 | P a g e

My analysis

Thus during the survey, I came out with these facts. Most of the trainees are either drop

outs or have not yet completed their formal education. Due to adverse conditions, at a

young age they have been involved in vocational trainings.

Recommendations

Records of the beneficiaries in the case legal counselling are not well maintained. So,

this needs special attention.

Cases of physical abuse, dowry or sexual harassment are all listed under domestic

violence. Need is to have a separate and different approach for such cases.

Workings and its benefits are satisfactory but few more efforts can be undertaken

owing to the capacity of the NGO.

The organization lacks a special team or an understanding on how to deal with the cases

of physical abuse in a marriage.

Marketing of the products of CEQUIN art and craft are totally depend on the exhibitions,

some steps can be initiated to enhance its scope.

Conclusion

The project is indeed changing lives and breaking stereotypes by making women

independent and developing in them the skills to earn a living. Organization is functioning

in a difficult area and target population. But still has proved itself beneficial.

Muslim

Hindu

Rel ig ion of the benef ic iar ies

33%

22%6%

17%

22%

Qual i f icat ion of benef ic iar ies

8th standard 9th standard 12th standard

10th standard drop out

29 | P a g e

Mobile Medical Units (MMUs) - VaristhajanaSwasthyaSewaAbhiyan.

Elderly people are the most vulnerable of the entire population. Their active and productive age has

passed and are frequently prone to health issues. Thus ONGC opted to collaborate with Helpage India

to help this section of the population.

About the Project - This Project was initiated in 2009 on 20 locations (ONGC operational

areas).Its implemented in 9 states, 17 districts, 35 blocks and 131 Gram Panchayat. ONGC

funded Rs 16.45 crore to be paid in 5 installments and a contract for 5 years with Helpage

India. Estimated beneficiaries are 4.5 lakhs persons per annum and 20 lakhs persons over 5

years.12MMUs were launched within 3 months and 8MMUs within next 6months after the

payment of 1st installment.

A logo quoting “donated and supported by ONGC” are displayed on the vans. For Evaluation

and Monitoring – ONGC staffs quarterly reviews this project through field visits and interaction

with the beneficiaries and Helpage India officers are liable to answer for any shortcomings.

In the MMUs there is one MBBS doctor, trained nurse, social project officer (SPO) and a

physiotherapist. MMUs come at fixed location and at time with a siren/alarm so that people

may gather as old aged people can’t remember dates. For bedridden patients doctors attend

them at their home. Apart from the distribution of medicines they also give counselling related

to family issues. Many ailments are treated like blindness, orthopedics, hypertension, diabetics,

gynecological issues etc. Attendance of medical staffs are maintained through MIS system.

Referral services to hospitals and even private hospitals are provided.Helpage India has

designed unique ID for each of the beneficiaries so that ONGC official may login with that ID

number and see the details of beneficiaries.

Few hurdles faced

a) Dropouts in the number of beneficiaries may be due to the location or memory problem

b) Unavailability of qualified doctors

c) Overwriting in the attendance register

d) SPOs treating patients

Recommendations

a) Diagnostic facility can also be started.

b) Calendar for the arrival of vehicle can be maintained.

c) In medicines nutrient capsules can be distributed which is essential for old age people

like calcium, iron or other such tonics.

Conclusion

ONGC’s Mobile Medical Units (MMUs) – VaristhajanaSwasthyaSewaAbhiyan project attempts

to cater to the medical needs of the elderly populace in remote places. It has successfully been

implemented and monitored by both the partners, hence bringing smile on these wrinkled

faces.

30 | P a g e

ONGC Community School,Sitapur

About the project –ONGC has constructed a Community School in Hargaon block, Paintala village and

district Sitapur on a 1.562 hectare land costing Rs 3 crore for the infrastructure and 50lakhs as the

equipment cost. In this three-storey primary school with the classes operating from class nursery to 12th is

affiliated to the CBSE board. After the construction the tender to manage and operate this school was won

by Shanti Devi Memorial Charitable Trust, Sitapur. Sulabh Sauchalaya have been assigned to construct

toilets in the school. Rs 250/- is charged as fees from students till class 10th and Rs 450/- for 11th and 12th.

Salient features of the school –

a) Well – constructed and maintained toilets on each floor.

b) Drinking water is also available on each floor.

c) Classrooms are well built and furnished.

d) Each classrooms are equipped with black-boards and bulletin board to showcase the creativity of

the students.

e) Computer lab and hostel is under-construction at present.

f) Laboratory has all the facilities.

g) Transportation facility is available to pick and drop the students.

h) Is equipped with auditorium and Sports room.

i) A well maintained playground.

Key responses from the school –

a) Transportation facility has enhanced the accessibility.

b) Due to residential facility, student’s intake will increase.

c) No other school nearby has facilities of this standard.

d) Teachers are well qualified and quality education is offered.

e) Student intake is increasing.

Some pictures of the school:

31 | P a g e

About the Project : In December 2012, CMD of Artificial Limbs Manufacturing Corporation of

India (ALIMCO) requested to extend financial assistance for rehabilitation of physically

handicapped by providing ALIMCO’s product and services. The project was approved and

implemented on a pilot basis at Surat and Karaikal.

After successful implementation, the project got assistance of Rs. 25.27 crores for a year covering

100 districts on Pan India basis. These districts were selected through Planning Commission’s list

of backward districts. Out of 100, 02 districts are ONGC’s operational area.

In Phase-I, the beneficiaries were estimated as 1% of disable persons as per disabled population

based on NSSO 2001 census. The estimate cost of the project was Rs. 5500/- per person and 5%

was kept as administrative charges for holding camps, facilities for the beneficiaries etc.

Financial details of the first phase of the project

Details Amount in Rupees

Districts assessed in assessment camp 99

Number of beneficiaries identified 43342

Aids and appliances recommended 95038

Cost of aids and appliances 33,41,80,923

5% administration charges 1,67,09,046

Service tax @ 12.36% 20,65,238

Total implication of the project 35,29,55,207

Already sanctioned amount 25,27,00,000

Selection of beneficiaries: The beneficiaries are selected through assessment camps organized by

ALIMCO where in the team of experts would examine the persons and accordingly to their

disability they would be provided aids and appliance in the distribution camps (free of cost). The

price of aids and appliance will be as per the price list submitted by ALIMCO.In distribution camps,

beneficiaries are supposed to carry-

1. Their income certificate

2. Disability certificate

3. Passport size photographs

4. An undertaking that such facility was not availed by them in the last 3 years.

ONGC’s swavlambaN abhiyaN

32 | P a g e

Benefits to the society: The outcome of the first phase, many success stories have been seen

during conducting assessment and distribution camps, so far beneficiaries are thankful to ONGC

for providing them aids and appliance free of cost and thus empowering the society at large.

Further exceeding the project in Phase II, would help disabled persons to become self-reliant and

would help them to bring in main stream of the society.

Focus area: The initiative falls under ONGC’s CSR focus area “Initiative for physically n mentally

challenged” and also covered under Schedule VII of companies’ act 2013.

Project Monitoring: A Project Monitoring Committee (PMC) will be setup for periodic monitoring

of the project comprising of representatives from ONGC CSR and ALIMCO.

List of few aids and appliances distributed

Mobility Aids Prices/unit

1. Wheel chair Rs 6600.00/-

2. Tricycle Rs 28380.00/-

3. Multiutility tricycle Rs 12612.00/-

Writing Aids

1. Crutch Elbow 2. Braille Shorthand Machine

Rs. 864/- Rs. 9162.00/-

Hearing aids

1. BTE Digital type hearing aid Rs. 5115.00/-

Amputation aids

1. Ankle foot Rs. 4040.00/-

2. Knee ankle foot Rs. 6290/-

3. Hip knee ankle foot Rs. 10100.00/-

Improved version of motorized tricycle Rs. 38000/-

My analysis:

As per the secondary data available, it was found that beneficiaries mostly constituted of males.

Though no such discrimination is being done either by ALIMCO or ONGC but measures could be

taken to improve this gender ratio.

88%

12%

0% 20% 40% 60% 80% 100%

1

Gender of the beneficiaries

Female Male

33 | P a g e

Most common type of disability found among the beneficiaries are of orthopedic disability that

means special arrangements should be made for such beneficiaries in the distribution camps.

Owing to the other problems arrangements should be made so that these beneficiaries don’t face

any discomfort in the distribution camps.

Doctors may give suggestions to the beneficiaries, related to healthy living and eating habits.

Aids and appliances should be distributed keeping in mind the problems faced by the

beneficiaries.

Apart from it attempts can be made to initiate livelihood opportunities for these beneficiaries to

empower and rehabilitate them.

Conclusion

ONGC’s Swavlamban Abhiyan is indeed an incredible attempt and is changing lives of many less

fortunate. Its monitoring is being done strictly and with diligence. Owing to this fact, the

beneficiaries have a hassle free experience in accessing the aids and appliances. Timely medical

assessment, campaigns being organized, documentation needs, distribution camps etc. all are

well monitored by ONGC. Forms of the beneficiaries availing the facilities are also crossed checked

by the company, before releasing the payments.

Thus this project and its successful implementation, is adding value, confidence and smile to the

thousands of differently abled people in backward districts of the country.

56%

3%

21% 19%

0%

10%

20%

30%

40%

50%

60%

1

Types of disabilities

OH HH VH MH

OH Orthopedically handicapped

HH Hearing handicapped

VH Visually handicapped

MH Mental handicapped

34 | P a g e

Project Details

My Recommendation

1. Name of the Project –

Conducting Skill up-gradation and Design

Development Training on Terracotta Craft

following Tripura traditional Tribes Sustainable

Development of Rural Traditional Artisans in

Tripura 2013-14.

Project brief - Name of Implementation

Agency:-CHITRARPITA ART & CRAFT

SOCIETY(CACS) , Vill – Palpara, PO – West

Noabadi -799008, PS- Budhjung Nagar,

Jirania RD Block, Tripura(West), Tripura,

Mob 9862452212.

Location of the Project:-Palpara, PO –

West Noabadi -799008, PS- Budhjung

Nagar, Jirania RD Block, Tripura(West),

Tripura.

Project beneficiaries: - 20 Potter families.

Project duration:-3(three) months.

CSR Focus Area: - Entrepreneurship.

Project cost:-Rs.3, 82, 24/- (Rs. Project

Cost Rs.3, 40,000/- & Service Tax Rs.42,

024/-).

Strengths of the project –

Stated Training Programme would help artisans to maintain their livelihoods.

Weaknesses of the project –

Inefficient market linkage and other materials have created ripples in the market.

Feasible plans –

After initial funding SHG should raise money for making of the products on their own.

A vehicle may collect finished goods from the village to the market.

Goods can be given to famous stores and government stores where these products can be sold, may be sold in schools and colleges in their annual fests.

Marketing strategy and branding of the product should be based on the fact that - 1. Eco-friendly raw – materials are used. 2. It’s rooted to Indian culture and is an

art to be nurtured and preserved. 3. It sustaining livelihood of socially and

economically distressed section of the country.

4. Leads to women empowerment as major workforce is women.

2. Name of the Project –

Promotion of Education at Rural areas at

ONGC operational areas.

Project brief- Name of Implementation of

Agency: Headmistress ZPP.High School.,

Odalarevu.

Location of the Project - Odalarevu,

Allavaram Mandal

Strengths of the project –

Is catering to the basic need as well as right of a child, promoting education, focusing on BPL and SC/ST class.

Feasible Plans –

Stationery and school uniform can also be given.

Scholarship and financial aid for attaining higher education.

Project analysis

35 | P a g e

Project beneficiaries-School children

of ZPP High School, Odalarevu.

Project duration: Annually

CSR Focus Area: Promotion of education

at rural areas.

Awareness on health issues (especially adolescent care).

Students can be trained to make greeting cards decorative candles, baskets etc.

Computer literacy should be promoted.

3. Name of the project-

Construction of Underground Water Tank of approximately 300 KL Capacity in Bhatpore Village, Surat.

Project brief-

Name of Implementing Agency: Pani Samiti, Bhatpore Gram Panchayat, Bhatpore.

Location of the Project: Bhatpore Village, Choryasi taluka of Surat district, Gujarat

Project Beneficiaries:Around 4800 residents of Bhatpore Village.

Project Duration: 4 months

CSR Focus Area : Water Management

Project Cost: Rs.17,19,108/- (including service tax of Rs.1,89,108/-)

Strengths of the project-

One time investment and permanent solution.

Weaknesses of the project-

No committee to look after maintenance of the water tank and ensure judicious consumption of water.

Feasible Plans-

A committee can be appointed to look after the maintenance, repair and working of the water tank.

Purifying water through some affordable and efficient technology thus preventing water borne diseases.

To make villagers value this free service and ensure judicious use of water. ONGC may issue a card –replica of ATM cards which will keep track of liters of water used by each villagers and will pay nominal amount for it.

4. Name of the project- Procurement of Digital X-Ray Machine for Jeevan Raksha Hospital, Sayan.

Project brief – Name of Implementing Agency: Shree Sayan Khand Udhyog Charitable Trust, Sayan, Taluka - Olpad, Dist: - Surat.

Location of the Project: Jeevan Raksha Hospital, Sayan, Olpad.

Project Beneficiaries: Residents of 20-30 villages of Olpad Taluka.

Project Duration: 3 months.

CSR Focus Area: Health.

Project Cost: Rs.9,98,850/-

Strengths of the project-

Revenue earning project. Not a free service but nominal fees are charged.

Feasible Plans-

Few more services could be extended like promotion of hygienic practices, healthy eating habits, immunization programs, sanitation facility, family planning methods and safe motherhood.

Child health and adolescent girls’ health issues can also be addressed through health camps.

36 | P a g e

ONGC on its journey to Sustainable Development

Sustainable Development in ONGC is integrated to Exploration and Development of

Energy Assets which is automatically resulting in a robust bottom line and remains firmly

at the core of our business strategy and perspective plan 2030.

To ensure effective operational structure and governance for sustainable development in

ONGC, Health, Safety and Environment (HSE) Committee has been re-designed as “HSE

and Sustainable Development Committee”.

ONGC’s AIM:

Work on the path of Sustainable Development through progressive integration of

Sustainability in the organizational work practices and operational activities.

How to achieve – (structured approach)

1. Policy driven

For corporate policies issued

2. Specific organizational structure

ONGC’s Sustainable Development Policy

ONGC believes that Sustainable Development requires contribution from all societal players and significantly so from corporates. This policy is aimed at driving efficient and effective implementation of Sustainable Development activities, initiatives and projects across ONGC.

We consider that sustainable management of water, materials and energy; addressing climate change through carbon management are our key broad responsibilities towards environmental sustainability.

Our vision is to gradually work towards reducing our carbon and water footprint, innovative beyond compliance management of waste and prudent energy management and biodiversity conservation.

Our approach for working on our Sustainable Development responsibilities will be through projects in the specified areas and will be driven by an adequately empowered organizational structure in ONGC with a system of management oversight, review and control.

Carbon Management and Sustainability Group at ONGC

37 | P a g e

Dedicated Carbon Management and Sustainable Development group at the apex

level

Designated Sustainable Development officers at the work Centre level to steer this

concept

3. Knowledge dissemination

Continuous three tier knowledge sharing with ONGC executives

4. Declaring ONGC’s intent and mission statement to attain Carbon neutrality

Carbon Management and Sustainability Group Mandate:

Develop Green House Gases (GHG) inventory, accounting and information system

of ONGC

Identify and develop GHG mitigation Programmes and Projects

Development of Clean Development Mechanism (CDM) Projects

Focused Research and Development Projects/ activities on CO2 Mitigation

Assess water footprint , identify water reuse , recycle , reduce projects and work

towards Sustainable Water Management in Operations

Develop Sustainability Report

Implementation of DPE guidelines on Sustainable Development

Project/ Activities of Carbon Management and Sustainability Group

1. GHG Accounting

Drivers- Corporate Mission towards Carbon Neutrality

Comprehensive companywide GHG accounting has been completed for the base year 2010-11.

The aim is three fold:

1. Know our carbon footprint and carbon intensity

2. Benchmark and identify all possible GHG mitigation opportunities

3. Develop road map for carbon neutrality in a sustainable manner

Thus GHG emission footprint is 8,516,031 tonnes in its operations in 2010-11.

2. Global Methane Initiative

Drivers: Arresting fugitive methane emission from operations

Fugitive methane emissions from oil and natural gas systems disruptions. These emissions can be

cost- effectively reduced by upgrading technologies or equipment and by improving operations.

The Global Methane Initiatives (GMI) is an action- oriented initiative from USEPA (United State

38 | P a g e

Environment Protection Agency) to reduce global fugitive methane emissions to enhance

economic growth, promote energy security, improve the environment and reduce greenhouse

gases emission. The Global Methane Initiatives facilitates cooperative mitigation activities that

result in bringing more gas to market through Identification, Quantification and Reduction (IQR)

path.

ONGC entered into MoU with USEPA in August 2007, to undertake Methane to Market (now

GMI) Projects in ONGC and identified more than 375 leaking points. ONGC has plans to make the

installations leak free in the coming few years.

2. Sustainable Water Management

Drivers: Scarcity of fresh water

Water Neutral to water positive/corporation.

Aim: Sustain operations with less dependence on fresh water resource

Approach: Water mapping of on shore operations

Adopting 3(R) concept: Reduce: identify areas to reduce fresh water usage, Reuse: identify

opportunities to reuse fresh water and Recycle: Identify ways to use produced/effluent water in

place of fresh water.

Water mapping has commenced and is likely to be completed by 2015

Key initiatives for Water Management-

Completion of water mapping study of Uran Plant and Mehsana Asset and action plan

Water mapping study at Cauvery and Tripura Assets

Rain water harvesting in Western Onshore Basin; Rajahmundry, Tripura and Ahmedabad

Assets

3. Rainwater Harvesting (RWH)

Drivers: Perceiving Physical Risk of Fresh Water in business

Adopting 4th R i.e. Replenish of Natural Resource approach of Sustainable Development

Aim: To attain Facility wise ‘Water Neutral’ to ‘Water Positive’ status

1) Corporate RWH policy modification

2) Clear cut responsibility fixation for RWH projects implementation

3) Imparting of skill, advance knowledge n technology on RWH/SWM of executing officers from

IIT Bombay

39 | P a g e

4) Initiating, planning, executing, monitoring and controlling of projects on Rainwater Harvesting

from assets and basins of ONGC

4. Clean Development Mechanism(CDM)

Drivers: Generating green revenues through carbon credits

ONGC commenced its CDM journey in 2006. Currently has ten registered CDM projects with

annual accruable CER (carbon credit) of 18, 89,056 and two projects submitted to the executive

board for registration. Verification of our registered CDM projects was commenced in 2009.

ONGC’s success in CDM project development is unprecedented in India and is one of the greatest

in the world. The biggest success the registration of 726 MW gas based power project of ONGC

Tripura power Corporation which will fetch a whopping 1.6 million carbon credits per annum for

over 10years, has been feted by President of India. All its 10 CDM projects are registered with

UNFCCC.

5. Sustainability Reporting

It’s the practice of measuring, disclosing and being accountable to the internal and external

stakeholders. ONGC has published 4 reports so far in the FY 2009-10, 2010-11.2011-12, 2012-13.

These reports are made as per the GRI guidelines incorporating various application level

6. Research and Development Projects/activities on CO2 mitigation

Carbon capture and Sequestration

1. Sequestration of EOR (Enhanced Oil Recovery)

2. Sequestration by Algal biomass

3. Conversion into useful products

Carbon Solar Power based project

The proposal aims to replace Natural Gas based heating in the Heater Treater with a combination

of CSP(Concentrated Solar Power) solar and natural gas based heating system installing Solar

thermal system to replace the Natural Gas consumption to an extent.

Smt. Lakshmi Panabaka, Minister of State for Petroleum and Natural Gas accompanied by a

delegation from ONGC and HPCL visited Finland on prospective International collaboration in the

area projects on Carbon Management and Sustainability Development.

Proposed projects/activities:

Setting up Bio-refinery

Setting up of unique CSP technology based Solar pilot project

National survey for “Oil Shale” formation/technology

Association with Finland government research agency

7. Greening the Vendor Chain

40 | P a g e

ONGC has a practice to reduce carbon footprint for not its own operations but also of the

materials, services or raw –materials used in its operations. As a result materials/goods

suppliers, services providers are expected to commit and demonstrate the concern for

environmental issues.

Waste Management efforts at ONGC

Wastes generated during exploration and production operations are primarily drilling

mud and mud cuttings (non-hazardous), chemical sludge and tank bottom sludge

(hazardous). Chemical sludge is collected and water is drained to reduce the quantity of

sludge. This chemical sludge is disposed of by land filling following the norms of the state

pollution control board. To treat tank bottom sludge, which is mainly organic in content,

bio-remediation techniques are employed.

Drill mud and cuttings is disposed, re-used in the land filling or sold to authorized vendors

as per industry practices. E-waste policy to manage e-wastes.

In its operations and safety requirements, ONGC incorporates to the laws mentioned in

the oil and gas exploration and production in India, Directorate General of Mines Safety

(DGMS) and Oil Industry Safety Directorate (OISD). All it installations are approved by

third party and ISO certified.

ONGC’s Sustainable Development Projects at a glance

1. Greening of the ridge areas of Vasant Kunj

2. Ringal Plantation in Upper Himalayas and even in the area covered under National

Action Plan for Climate Change by Prime Minister.

3. Massive Mangrove Plantation drive in operational areas. Phase 1 of the project, 12

lakh saplings and about 5 lakh seeds were planted in the erosion-prone area along the

coast of the Dhadar river at Ankleshwar. Following its success, has been continued in

Hazira.

4. Great Himalayan Bird Count(GHBC)

5. LEED platinum rated green buildings at Delhi, Mumbai, Kolkata, and Dehradun

adhering to the guidelines of GRIHA (Green Rating for Integrated Habitat

Assessment) .These buildings are expected to save 50 to 60% energy, save water by

about 30%, harvest 100% rainwater and discharge zero sewage.

6. Recycling drill fluid at Mehsana Asset

7. Power up of nearby drilling rigs through Bi fuel Technology at Rajahmundry

8. Energy efficient at Heera platform

9. Project Eastern Swamp Deer has been working for the protection of eco-system of

the North-Eastern region of the country, particularly the state of Assam and conserve

one horned Rhinoceros and swamp deer.

Due to the implementation of environment friendly and energy efficient technologies the

organization’s estimate savings was of INR 409.23 Crores during 2011-12.

41 | P a g e

ONGC’s community investment increased to INR 2.62 billion in FY13, an increase of

116.5% over FY12 (INR 1.21 billion in FY12). 38% of our community expenditure into the

Rajiv Gandhi Gramin LPG Vitaran Yojana.

“Rajiv Gandhi Gramin LPG Vitaran Yojana (RGGLVY)” was launched on October 16, 2009.

The Scheme aims at setting up small size LPG distribution agencies in order to increase rural

penetration and to cover remote as well as low potential areas. It’s being launched in all

states across the country.

ONGC’s environmental expenditure has consistently increased over the past five years. It

has increased to INR 5.90 billion, an increase of 19.2% over FY12 (INR 4.95 billion in FY12).

A joint venture has been signed with The Energy Research Institute (TERI), ONGC TERI

Biotech Ltd for the utilization of biotechnology in oil & gas applications.

To avoid accidental oil spillage and the tank bottom sludge generated during the routine

operations, biotechnological option has been adopted wherein, bioremediation -the

indigenous microorganisms are isolated, enriched and harnessed on mass scale for

application in the field. TERI helps in providing technology and resources for this project.

Energy consumption has reduced marginally due to use of turbine generator at Uran Plant.

Thus lesser environmental impact due to the usage of fossil fuels, renewable energy and

energy saving through efficiency.

Implementing Solar Power, Wind Power, Nuclear Power and initiatives to conserve energy

at Hazira and Uran.

Ozone depleting substance Halon is used and ensured there is no leakages. There are

installers to monitor air pollutants and emissions.

Produced water/effluents and Spill Management are integrated in operations.

Materials are also recycled and Eco-system services and Biodiversity is maintained.

38.34

1.111.16

5.94

0.42

1.44

1.961.81

29.25

0.41

3.75

14.42

% expenditure on various CSR activities education

healthcare

enterprenuership

infrastucture development

ecological conservation nprotection of heritage sites

promotion ofartisans,craftsman,musicians,artistsempowerement of womenn challenged

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ONGC Energy Centre

Vision - “Harness science and technology to meet national energy needs of tomorrow in a

clean and sustainable manner…”

Apart from its various working for reducing energy consumption, adopting renewable sources of

energy etc. its Research and Development teams has made significant contribution .Some of its

salient projects are-

1. Hydrogen Generation through Thermochemical Processes

2. Exploration for Uranium

3. Solar Thermal Projects

4. Bioconversion of Lignite to Methane

5. Kinetic Hydro Power

6. Geothermal Energy

THE CARBON NEUTRALITY INITIATIVE BY ONGC

Petrotech is a biennial International Oil and Gas Conference exploring ways to offset the footprint

to make the conference a Carbon-Neutral event. It’s commissioned by ONGC and Petrotech

Society under the aegis of the Ministry of Oil and Natural Gas, GOI and Delloite knowledge

partner. It’s a commitment towards climate change and mitigating adverse impact on

environment. It organizes special training on sustainability reporting for officers from India

hydrocarbon industry.

Definition –A Carbon footprint is a measure of the impact of our activities on environment and

in particular climate change. The carbon footprint is a measurement of all greenhouse gases we

individually produce and has units of tonnes (or kg) of carbon dioxide equivalent.

Carbon footprint measurement are recommended as part of the climate strategies for

organization, projects or events to control n reduce emissions of GHG. The measurement can act

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as a tool to determine the most significant sources of GHG emissions, to prioritize reduction

initiatives, and finally to offset the emissions in order to achieve carbon-neutrality.

Measuring the carbon footprint-

Scope

The GHG Protocol is the most internationally recognized protocol for inventorying emission and

provides clear standards for measuring and documenting GHG emissions. It covers the

accounting and reporting of the 6 greenhouse gases covered by the Kyoto protocol- carbon

dioxide (CO2), Methane (CH4), nitrous oxide (N2O), hydro fluorocarbons (HFCs), per

fluorocarbon (PFCs) and sulphur hexafluoride (SF6).

The GHG Protocols defines three types of contributions to GHG emissions.

Scope 1- emissions are direct emissions

Scope 2- emissions produced indirectly from out-sourced power generation

(Purchased electricity)

Scope 3- emissions are indirect emissions from sources not controlled by the

business (e.g.-emissions associated with transportation of goods delivered by

suppliers).

Principals of the GHG Protocol and ISO 14064-1 are -

1. Relevance

GHG Requirement – Contains the information that users, both internal and

external, need for their decision making. An important aspect of relevance is

the selection of an appropriate boundary.

2. Completeness

All relevant emissions sources within the chosen inventory boundary need to

be accounted for so that a comprehensive and meaningful inventory is

compiled. In practice, a lack of data or the cost of gathering data may be a

limiting factor.

3. Consistency

Users of GHG information will want to track and compare GHG emissions

information over time in order to identify trends and to assess performance.

4. Accuracy

Data should be sufficiently precise to enable intended users to make decisions

with reasonable assurance that the reported information is credible.

5. Transparency

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It relates to the degree to which information on the processes, procedures,

assumptions and limitations of the GHG inventory are disclosed in a clear,

factual, neutral and understandable manner.

The process for determining the carbon footprint builds on a 6 step model as described

below-

1. Identifying Sources and scope

2. First estimate of GHG emissions

3. Selecting a Calculation Approach

4. Collecting data and choose emission factors

5. Applying Calculation Tools

6. Reporting

Example of calculation of GHG emission for the event PetroTech-2014

Scope of the conference-

Conference boundaries

Operational Boundaries of the Measurement

Number of Participants

Energy consumption at conference n exhibition Centre

Transportation and Paper Consumption

Risk Management System

Some of risks faced by the organization are –

1. Government's control over pricing of crude oil, petro-products and natural gas. 2. Global volatility in crude oil prices. 3. Time and cost overruns in development of fields. 4. Non discovery of oil/gas reserves in explored blocks. 5. Accidents/Incidents affecting employees and contractual safety. 6. Inability to acquire exploration rights. 7. Asset security in security sensitive operating areas.

Risks mitigation strategies 1. Offshore assets have been rated under ‘acceptable risk’ by international standards. 2. Institutionalized robust internal control systems to continuously monitor critical businesses, functions and operations, particularly field operations. 3. Have developed comprehensive Enterprise-wide Risk Management. 4. The Chief Risk Officer and Risk Management Committee review various types of risks and then Board of Directors effectively monitor, evaluate and manage risks in the company.

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ONGC follows five basic steps to manage its operational risk.

1. Identify Hazard

2. Assess Risk

3. Decide Control Measures

4. Implement Control Measures

5. Monitors and Review

The Institute of Engineering & Ocean Technology (IEOT) works in close association with

the technical departments of ONGC like –

Institute of Petroleum Safety Health and Environmental Management (IPSHEM)

Institute of Oil and Gas Production Technology (IOGPT)

Institute of Drilling Technology (IDT)

ONGC’s top 5 groups of stakeholders

1. Employees

2. National/State Governments/Investors/Shareholders

3. Contractors/Suppliers

4. Customers

5. Local Community

Various modes of engagement is developed through meetings, conferences etc.

Some of the awards and accolades earned by ONGC

• ONGC ranks 155, climbs 16 ranks in Forbes Global 2000 list 2013

• ONGC among top global energy companies as per Platts Survey 2012

• ONGC bags SCOPE Meritorious Award for CSR & Responsiveness for the year 2012

• ONGC bags five OISD awards

• ONGC bags India’s Pride Award for Excellence in the Oil & Gas Sector

• Greentech Safety Awards for ONGC

• FICCI Sports Award to ONGC - 'Best Sports Promoting Company

• Won "Golden Peacock Award for Sustainability" for the year 2011

Some Important Parameters –

Economic Issues: Direct economy generated and distributed, revenues earned, retained earnings,

distribution to government and capital providers etc. Inclusion of risks and Policies and Principles etc.

Environmental Issues: attain International Standards in material used, energy consumption,

emission, effluents and waste. Consumption of water and maintenance of bio-diversity. Maintaining

Product lifecycle approach.

Societal Issues: Adhering to Labor Policy and maintaining the standards of Occupational Health and

Safety; Training and Education; and the Diversity and Equal Opportunity. Doing away with corruption,

forced labor, child labor etc.

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Sustainable development the most frequently quoted definition is from Our Common

Future, also known as the Brundtland Report. Brundtland Commission of the United

Nations on March 20, 1987: “sustainable development is development that meets the

needs of the present without compromising the ability of future generations to meet

their own needs.”

It contains within it two key concepts:

Needs and limitations

In crux its, Environmental, economic and social well-being for today and tomorrow

What is Sustainable Reporting?

In the era of unprecedented growth, attempt to fulfill unending and unrealistic aspirations

and to sustain an organization, multi – dimensional risks has crept in. To keep up the

mission of sustainability a globally shared framework of concepts, consistent language,

and metrics is required. It is the Global Reporting Initiative’s (GRI) mission to fulfil this

need by providing a trusted and credible framework for sustainability reporting that can

be used by organizations of any size, sector, or location. It was founded in 1997. Hence

an organization brings out its sustainability report declaring transparency in its

operations and how it caters to the triple bottom line needs. It also reports about its

shortcomings and the future targets.

Pu

rpo

se o

f R

epo

rtin

g

Benchmarking:

assessing sustainabilty standards in terms of

codes,norms etc.

Demonstrating:

how organization gets influenced and influences by the mission of sustainability.

Comparing:

performance within an organization and with different

ones over the time.

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The Sustainability Reporting Guidelines

Indicator Protocol

Exists for each of the Performance indicator compiled in the reporting guidance. It provides definitions, compilation guide and ensures consistency about the performance indicator.

Sector Supplements

Complements the Guidelines with interpretations and guidance on how to apply the Guidelines in a given sector, and include sector-specific Performance Indicators.

Technical Protocol

Are created to provide guidance on issues in reporting. They are used as conjunction with the Guidelines and Sector Supplements and cover the issues faced by various organizations during the reporting period.

Orientation to the GRI Guidelines

The Sustainability Reporting Guidelines consists of –

Reporting Guidance

Reporting Principles

Standard Disclosures (Performance Indicators)

Part 1- Reporting Principles and Guidance

The three main elements of this Part are –

1. What to report

Materiality (competence of an enterprise, its lifecycle assessment), Stakeholder

Inclusiveness, Sustainability, Completeness (Scope refers to the range of sustainability

topics covered in the report. Boundary means range of entities (e.g., subsidiaries, joint

ventures, sub-contractors, etc.) whose performance is represented by the report. Time

refers to the need of the selected items to complete within a given period).

2. Standard Disclosures

3. This section comprises of – Principles of balance , Comparability , Accuracy

Timeliness ,Reliability ,Clarity

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Part 2 – Standard Disclosures

The three types of Standard Disclosures are-

1. Strategy and Profile - Disclosures that contains the context of strategy, profile and

governance of an organization in the report.

2. Management Approach – Disclosures that declares how an organization deals

with a given set of topics and thus the specific performance indicator.

3. Performance Indicator – Disclosures that exhibits organizations performance on

the indicators like Economic, Social and Environmental.

PROFILE

1. Strategy and Analysis – This section intends to build a high –level relationship with

the issue of organization’s sustainability. The following statements and narrative

needs to be incorporated –

Decision from the most senior official from the organization (like CEO,

Chairperson, etc.) regarding short-term and long-term strategies in view of

sustainability. Declare key achievement, failures, challenges and targets

during the reporting period.

Description of key impacts, risks, and opportunities and the company’s

efforts to counter these challenges.

2. Organization’s Profile – Organization’s name, profile, location, operational

strategy, assets, sales and revenues, number of employees, any change during the

reporting period (closing few units or expansion), foreign investments and

earnings and the awards and accolades earned during this period etc.

3. Report Parameters - Report Profile, reporting period (e.g., fiscal/calendar year)

for the information provided. Date of most recent previous report (if

any).Reporting cycle (annual, biennial, etc.). Should cover reporting Scope and

Boundary

4. Governance, Commitments, and Engagement – Government’s role,

commitments of external links and engagement of stakeholders to be declared in

the report.

5. Management Approach and Performance Indicators – it means to declare an

organization’s dealing with the issues like human rights, child labor, societal issues

etc. Disclosures to be made regarding economic performance, market presence,

and the indirect economic impacts. Apart from it mentions organization’s major

challenges and risks.

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GRI Application Levels

After finalizing their report, reporters needs to declare to what extent they have applied

the GRI guidelines by a framework of “GRI Application Level” system.

Declaring an Application Level means the level of the GRI Reporting Framework that have

been applied in the preparation of an organizations report. To adhere to the needs of the

beginners, advanced reporters and those somewhere in between, three levels are

incorporated in the system. They are titled C, B, and A. An organization can self-declare a

“plus” (+) at each level (ex., C+, B+, A+) if external assurance is used.

Apart from this an organization may declare its report to be -

Self -checked

Checked by third

party

Checked by the GRI

official

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What is ISO 14064?

ISO (International Organization for Standardization) is the world's largest developer and publisher of International Standards. ISO is a

non-governmental organization that forms a bridge between the public and private sectors. ISO 14064 provides industry and

government with a set of tools to develop programs aimed at reducing GHG emissions. It will also assist organizations to operate

within emissions trading schemes.

The ISO 14064 standard comprises of the three parts:

Part 1 - specifies requirements for designing and developing organization or entity-level GHG (greenhouse gas) inventories.

Part 2 - details requirements for quantifying, monitoring and reporting emission reductions.

Part 3 - provides requirements and guidance for the conducting of GHG information validation and verification.

Thus builds credibility, consistency, and transparency of GHG accounting and reporting, improves investor confidence and allows entities to track performance and progress in the reduction of GHG emissions.

What is the WBCSD?

The WBCSD is a CEO-led coalition of some 200 international companies in a shared commitment to sustainable

development through economic growth, ecological balance and social progress. It is involved with various other

organizations like- UNFCCC, COP15, IISD, World Economic Forum.

Its mission is to :

Bring about target (Cap) on carbon emission by 2050

Frame policies to promote innovation

Developed countries commitment to reduce the emission and leverage them for developing nations

A global carbon market with the price on carbon to be established

What is GHG (Greenhouse Gas) Protocol?

World Resources Institute (WRI) and the World

Business Council for Sustainable Development

(WBCSD)introduced a report called, ‘Safe Climate,

Sound Business,’ that identified an action agenda

to address climate change, among which included

the need for standardized measurement of GHG

emissions.

Thus in 1997, The Greenhouse Gas Protocol (GHG

Protocol) was launched- the international

accounting tool for government and business

leaders to understand, quantify, and manage

greenhouse gas emissions.

What is Carbon Neutral Protocol?

The Carbon Neutral Protocol is a global standard which underpins the

Carbon Neutral certification which is awarded by The Carbon Neutral

Company. It is a standard for validating carbon offsetting programmes

which lead to carbon neutrality. It came up in 2002 and is updated to

meet the needs of science and business.

The Carbon Neutral Company is a world-leading provider of carbon

reduction solutions. Since 1997 it has contracted more than 11 million

tonnes of carbon reductions from more than 250 projects.

The five steps to receive carbon neutral target are –

1. Define the subject

2. Measure the subject’s emission

3. Set the target

4. Reduce emissions

5. Communicate (how was it achieved)

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An image of Global Carbon footprint by different nations across the globe depicts India’s

emission rate comparatively low but steps needs to be taken to counter this rate and become

carbon neutral nation.

My Analysis

ONGC can adhere to the UNFCCC and Kyoto Protocol (Article 12) that allows any company or nation to earn carbon credits and earn money by selling it through its Clean Development Mechanism (CDM). Such projects can earn saleable certified emission reduction (CER) credits. E.g. :

Company can take help from Carbon Disclosure Project (CDP), to measure its GHG

emission and carbon footprint ultimately reducing it.

Can take an initiative to make all seminars, conferences carbon neutral, just like Petrotech.

Thus earn money for

the company

May sell these

credits to UN

This helps to earn Carbon credits

If water purification is done by

solar energy

Report on Carbon footprint

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Simple steps could be adopted in the office in an attempt to cut down emission rate such as using solar panels in the building, initiate auxiliary energy audits, install LED or CFL lights, use of environment friendly methods to purify and cool water, use of energy efficient and saving gadgets like air conditioners in office, using organic convertor to recycle wastes produced in the office, cut down the use of paper and print only when necessary, use car pool for transportation purposes, adopt biofuels and discard the use of fridge that use hydroflurocarbons.

Use of biomass boiler for purifying water and recycled paint should be used, cut down transportation cost and check on energy consumption in the supply chain.

has taken up a unique project. It says at least 5% of the Worlds Carbon Emissions are now from computing. The average PC is used 28% of the time it is on, ePlusGreen (an app) can save at least 90% on this power wasted. This state-of-the art APP (for PC or Mac, desktop, laptop and tablet) will reduce the power consumption, and therefore the C02 output of the computer will be cut down by an average of 30% (reducing the power bill) .For every 100 computers under ePlusGreen Power management, the Greenhouse gas emission (Co2) saving is equivalent to 6 to 8 less cars on the road. Thus its simple way to cut down emission which can be adopted by the company.

Use of apps like must be adopted.

Energy used to produce, deliver and dispose of junk mail produces more greenhouse gas emissions than 2.8 million cars. One can dramatically reduce junk mail through the service of Carbon fund’s nonprofit partner 41pounds, which will contact dozens of direct mail companies to remove name from lists, including catalogs specified.

ONGC may sign MoU with ‘National Mission on Clean Coal Technologies', GOI’s ninth plan under the National Action Plan for Climate Change. The Mission will foster work on Integrated Gasification Combined Cycle (IGCC), Advanced Ultra Supercritical technology and Carbon Capture and Sequestration.

Conclusion

Thus we find different initiatives taken up by the company to reduce carbon emission rate. It has also got its 10 CDM projects sanctioned by UNFCCC but a few more initiatives taken up in collaboration with the company and employees will help company reduce carbon footprint, conserve energy and even save money.

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As per the Sustainability Report of 2012-13

It has been clearly depicted that the consumption of freshwater has been reduced by 15%. In the year

2010-11 and 2011-12 there was an increase in the consumption

rate but due to the initiatives like water mapping and monitoring at Mehsana asset, treating the effluent

and injecting them back into the soil to maintain groundwater resources in the reservoirs and for the

drilling purposes, the year 2012-13 saw an incredible decline in the consumption rate of just 25.79 billion

liters.

This figure shows the trend of fresh water consumption in the company through the year 2008 -2013. In other installations we find there has been constant increase but in Plants like Uran and Hazira there has been a constant decline due to efforts like water mapping and replenish it.

Report on Water footprint

The Water Footprint is an indicator of water use that looks at both direct and indirect water

use of a consumer or producer. The water footprint of an individual, community or business

is defined as the total volume of freshwater that is used to produce the goods and services

consumed by the individual or community or produced by the business.

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My Analysis

To improve its efforts in water management ONGC may sign a pact with, the UN Global

Compact’s CEO Water Mandate launched by the UN Secretary-General in July 2007.It’s a

unique public-private initiative designed to assist companies in the development,

implementation and disclosure of water sustainability policies and practices.

To recycle, reuse or clean the wastewater medium pressure UV lights might be used and

thus saving energy (heating) as well as chemical (chlorine consumption).

ONGC might begin auditing its water usage at all its plants. Any how the government is

set to introduce water audit and yearly water footprint disclosures in annual reports a

mandatory feature for companies.

A simple leak detection machine can also be implemented on all the plants in the

company.

As company’s CSR project – activities that can be taken up are imparting education

about conserving water to the community, replenish it through rainwater harvesting,

building check dams, Rainforest Plantation, watershed management etc.

ONGC’s has planted hand pumps in few of its operational areas, it may scale up this

project and distribute ATM cards which will keep track of amount of water used by each

individual in a community and they will pay nominal amount for using it. Thus it will help

company earn revenue as well and community gets water and they will learn to use it

judiciously.

ONGC may also join partnership with WWF and Carbon Disclosure Projects regarding

reporting guidelines of water footprint.

Environmental Treatment of operational effluents before disposal at one of the ONGC

Plant.

Another innovative way can be to convert sewage sludge into renewable energy and thus saving energy cost and cutting down carbon emission rate. The by-product produced

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during this process can be used in agriculture, thus creating environment friendly nutrient.

Should also focus on emission of non-hazardous waste in water to keep clean water for aquatic life a check on water usage in it supply chain is also very important.

Conclusion Thus we find that ONGC has started working in the field of water management and conserving it but still a lot needs to be done. It aims to complete its water mapping project by the end of 2015. After implementing few initiatives to conserve water in few of its plants, result has been incredible. The company can invest more in its CSR activities regarding providing water to the community, keeping river and basins clean, providing better sanitation facility to the community which also one of the MDGs goals. Thus initiative has been taken up but a lot needs to be done in future to save this gem that support millions of lives.

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G3 Sustainability reporting guidelines

Application level pdf

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