working lunch seminar series - crowdsourcing & employee engagement
Post on 22-Oct-2014
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Presentation given to federal public servants on Thursday January 26, 2012TRANSCRIPT
working lunch seminar series
WE WILL START PROMPTLY AT 12:05
Crowdsourcing and Employee EngagementJanuary 26, 2012
2
Your webinar hosts
Joe PetersPartner/Founder
Stephan TelkaConsultant
Welcome!
• Session will be muted
To ask questions:• Use the “raise hand” feature• Use “chat” feature
About Us1. Public Involvement2. Employee Engagement3. Stakeholder/Community Relations• 20 full time staff and broad associate network• 200+ initiatives since 2003
Our Approach
There is always a value to in-person
engagement.
Online participation
brings broader access and scale.
Social media provides new
opportunities and channels for
relationships.
Introductory Poll
What is your comfort level with crowdsourcing?
What is your comfort level with employee engagement?
1. What is employee engagement?
• It is the act of engaging employees• It is also the state of being – being
engaged in their work and workplace
2. What are some common reasons for engaging employees?
• Change Management• Transformation• Feedback/Suggestions• Innovation
3. What are the symptoms of an unengaged workforce?
• Productivity• Innovation• Morale• Retention• Commitment
4. What is crowdsourcing?
• “Harnessing the cognitive surplus of employees” – Clay Shirkey• Ideation – reading, sharing, voting,
and commenting
5. What is an idea forum?
• Topic based• Needs outreach• Needs nurturing/moderation• Presents results
5. What is an idea forum?
Top Four Tips for Success
1. Setting objectives2. Planning3. Design4. Delivery
Tip 1: Setting objectives
• What do you want to achieve?• What does success look like?• Can we nail down some metrics?
e.g. 5 great ideas
Tip 2: Planning
• Who are you engaging?• What are the topics?• What is the time frame?
Tip 3: Design
• Topic creation• Idea form and custom fields
Tip 4: Delivery
• What is it about?• What do you want them to do?• Why should they participate?• How long will the process last?• How will their input be used?• Moderation/gardening
Idea Forum Demonstration