working at home for the olympics
DESCRIPTION
The Charity Technology Trust are aiming to make all their services cloud-based so that they can work from anywhere in an emergency - or during the Olympics. Richard Cooper, director of CTT, will explain how they have done this and key considerations in making this switch.TRANSCRIPT
Working at home for the Olympics
Richard CooperCharity Technology Trust
www.ctt.orgwww.ctxchange.org
CTT Services
Technology donations from some of the worlds leading providers:• Microsoft• Cisco• Symantec
Email marketing and website builder solutions
Tier 1 PCI-DSS compliant secure payment services:• Web based for online or offline payments• Chip & pin terminals• Direct debits• SMS Text giving• Fundraising software
www.ctt.orgwww.ctxchange.org
Drivers
www.ctt.orgwww.ctxchange.org
Drivers
www.ctt.orgwww.ctxchange.org
Drivers
• Disaster recovery• Flexible working for staff
www.ctt.orgwww.ctxchange.org
The beginning of our journey
CTTMail
CPTerminal
CTX
EmailFiles
CTT OfficeInternet
Home
www.ctt.orgwww.ctxchange.org
Stage 1
CTTMail
CPTerminal
CTX
EmailFiles
RDC
CTT OfficeInternet
Home
www.ctt.orgwww.ctxchange.org
VOIP Phone System
CTT OfficeInternet
Home
BT ISDN 30
www.ctt.orgwww.ctxchange.org
Softphone
www.ctt.orgwww.ctxchange.org
Office 365 – Email
ExchangeOnline
CTT OfficeInternet
Home
www.ctt.orgwww.ctxchange.org
www.ctt.orgwww.ctxchange.org
ExchangeOnline
Office 365 – Shared Files
CTT OfficeInternet
Home
SharepointOnline
www.ctt.orgwww.ctxchange.org
www.ctt.orgwww.ctxchange.org
Where we are now
CTTMail
CPTerminal
CTX
CTT OfficeInternet
Home
ExchangeOnline
SharepointOnline
BT ISDN 30
www.ctt.orgwww.ctxchange.org
Other Points
• Multifunction Printer provides scan to email
• Fax to email service for incoming fax
• Moving to non-geographic numbers in case we lose office/BT line
www.ctt.orgwww.ctxchange.org
Learnings
• There are quite a few ways to do this• Get as much bandwidth as you can afford• Identify the full cost of what you have today• Take people with you• Have a good ‘spring clean’ of your email and files
www.ctt.orgwww.ctxchange.org
Future
• Working more ‘inside’ the CRM systems– Email from within– Collect all client documents within
www.ctt.orgwww.ctxchange.org
And then there’s the postman ….