workforce update mike burgess wednesday, 08 november 2011
TRANSCRIPT
Workforce Update Mike Burgess
Wednesday, 08 November 2011
Workforce Planning Process 2011 Workforce Assurance Process and Patient Safety Data Quality and new measures going forward with NHS
IC / Woven eWIN updates and exciting new developments Health Visitors – trajectories and data quality
Demand spreadsheets and narratives coming in Still a few stragglers Information shared with the modernisation hub Deep dive discussions in place Pulling together the analysis to feed into the Education Commissioning Plans for 2011/12 with
Universities Intelligence and information to be shared with applicable and appropriate networks Stage 2 of the plans due 30.11.2011
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Any issues?
Any challenges
Happy to discuss – email or call
Do you need any more details?
Workforce AssurancePatient Safety
Information shared Workforce assurance links shared with Plans Workforce assurance framework on eWIN tool box Building on good practice from across the region and NHS England Case studies and best practice imminent (volunteers)
Trust Assurance Are plans assured at provider / trust level? What operational assurance and patient safety systems? Are the Medical Director and Director of Nursing signing off
workforce plans? Is the Chief Executive signing Off
DevelopmentsDeveloping on-line tool and trigger metrics to assure plans?
Who would like to be involved? – volunteers?
What methodologies would you like to use?
The NHS NW has to respond to Key Lines of Enquiry (KLOEs) from the Department
5. External Input•CQC•Monitor•Others
What processes are in place?
Data Quality
• Why data quality? • Monitoring data quality via Woven
• Updating eWIN reporting
• Ways NHS NW are working to improve data quality
•Finance information on eWIN?
• Health Visitors
Why is data quality important? What is your data used for? What impact does this use have on decision making? For example, data is used to populate current position of
workforce and forecast future workforce What impact would incorrect data have?
Ensuring accuracy minimising risk in data modelling and mapping
Ensuring accuracy provides confidence in robust data and consequent decision making
Ensuring accuracy enables accurate reporting
• In the new WOVEN report, the North West has moved up from fourth place to second place in October
SOURCE: NHS IC WOVEN Pilot Data Quality ReportTIME FRAME: As at 03rd Oct 2011
MEASURE: Data Quality Rank
• WOVEN report live from August 2011
SHA RankSouth West StHA 1North West StHA 2North East StHA 3South Central StHA 4Yorkshire & The Humber StHA 5West Midlands StHA 6South East Coast StHA 7Special Health Authority 8East Midlands StHA 9London StHA 10East Of England StHA 11National Leadership & Innovation Agency For Healthcare (N.L.I.A.H.) 12
SOURCE: NHS IC WOVEN Pilot Data Quality ReportTIME FRAME: As at 03rd Oct 2011
MEASURE: Sum of error count across organisations
QUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month ChangeALL 40980 44267 41183 -3084 -7.0%
• North West national ranking of priority areas
• 33.1 & 40.1 are new priority areas due to the increase in error counts
Query ID
Query DescriptionEngland &
Wales Ranking
Error Count
Record Count
% Errors
Active Employees
7.1 Ethnic Origin is blank 2 506 183,666 0.276
16.1 Religious Belief is blank 3 6952 26,936 25.809
19.1 Sexual Orientation is blank 3 6932 26,936 25.735
31.1 Disability is blank 3 8430 26,936 31.296
40.1 Recruitment Source is blank 4 6277 26,936 23.303
Assignments
2.1 Area of Work is blank 8 3998 186,753 2.141
9.1 Staff Group is Nursing & Midwifery staff but grade is lower than AfC band 5 5 195 61,032 0.32
9.2 Qualified Nursing & Midwifery Occupation Code but grade is lower than AfC band 5 2 62 59,964 0.103
9.3 Staff Group not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 5 10 170,569 0.006
9.4 Occ. code not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 8 24 170,344 0.014
9.5 Staff Group Medical & Dental but Grade code doesn't start K, L, M, Y or Z 11 7 16,184 0.043
9.6 Occ. code Medical & Dental but Grade code doesn't start K, L, M, Y or Z 9 4 21,497 0.019
Ex-Employees
30.1 Destination on Leaving is blank 8 5208 16,379 31.797
33.1 Destination on Leaving is NHS Organisation but NHS organisation is blank 1 294 16,379 1.795
30.1 Destination on leaving is blank High error count; important data in current climate Error count flat-lined Error count has decreased by 0.2% since last month
33.1 Destination on leaving NHS organisation is blank Original error count low but increasing month on month Important data in current climate
Query ID
Query DescriptionEngland &
Wales Ranking
Error Count
Record Count
% Errors
Ex-Employees
30.1 Destination on Leaving is blank 8 5208 16,379 31.797
33.1 Destination on Leaving is NHS Organisation but NHS organisation is blank 1 294 16,379 1.795
EX-EMPLOYEESQUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change
30.1 3952 5218 5208 -10 -0.2%33.1 192 274 294 20 7.3%
7.1Ethnic origin is blank Error count decreased to Aug-11 Error count decreased by -11.4%
since last month
16.1Religious Belief is blank High error count Error count decreased by -7.7%
since last month
31.1Sexual orientation is blank High error count Error count decreased
by 10.2% since last month
19.1Disability is blank High error count Error count decreased
by -7.9% since last month
Query ID
Query DescriptionEngland &
Wales Ranking
Error Count
Record Count
% Errors
Active Employees
7.1 Ethnic Origin is blank 2 506 183,666 0.276
16.1 Religious Belief is blank 3 6952 26,936 25.809
19.1 Sexual Orientation is blank 3 6932 26,936 25.735
31.1 Disability is blank 3 8430 26,936 31.296
QUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change7.1 507 571 506 -65 -11.4%
16.1 6893 7533 6952 -581 -7.7%19.1 6888 7525 6932 -593 -7.9%31.1 8460 9385 8430 -955 -10.2%
Staff group is N&M but grade is lower than AFC band 5 Relatively low error count, but priority area for validating data
e.g. qualified N&M workforce by band Improved ranking from 6 to 5 nationally, still can be improved Error count has slightly decreased since last month by -2.0%
Qualified N&M occupation code but grade is lower than AFC band 5 Relatively low error count, but priority area for validating data
e.g. qualified N&M workforce by band Significantly improved ranking from 8 to 3 nationally Error count has decreased since last month by -4.6%
Query ID
Query DescriptionEngland &
Wales Ranking
Error Count
Record Count
% Errors
Assignments
9.1 Staff Group is Nursing & Midwifery staff but grade is lower than AfC band 5 5 195 61,032 0.32
9.2 Qualified Nursing & Midwifery Occupation Code but grade is lower than AfC band 5 2 62 59,964 0.103
QUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change9.1 209 199 195 -4 -2.0%9.2 72 65 62 -3 -4.6%
Medical and dental coding not correlating to staff groups Relatively low error count, but priority area for validating data General improvement in ranking bar 9.5 Significant improvement in 9.3 and 9.4 at -96.0% and 90.4%
respectively 9.5 flat-lined error counts
Query ID
Query DescriptionEngland &
Wales Ranking
Error Count
Record Count
% Errors
Assignments
9.3 Staff Group not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 5 10 170,569 0.006
9.4 Occ. code not Medical & Dental but Grade code is Med and starts K, L, M, Y or Z 8 24 170,344 0.014
9.5 Staff Group Medical & Dental but Grade code doesn't start K, L, M, Y or Z 11 7 16,184 0.043
9.6 Occ. code Medical & Dental but Grade code doesn't start K, L, M, Y or Z 9 4 21,497 0.019
ASSIGNMENTSQUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change
9.3 254 249 10 -239 -96.0%9.4 256 251 24 -227 -90.4%9.5 8 7 7 0 0.0%9.6 6 5 4 -1 -20.0%
Area of work is blank High error count Very poorly ranked, 8 nationally Error count has decreased since last month by -10.2% High priority for accurate reporting of workforce in specific
areas, e.g. occupational health workforce, oncology workforce
Query ID
Query DescriptionEngland &
Wales Ranking
Error Count
Record Count
% Errors
Assignments
2.1 Area of Work is blank 8 3998 186,753 2.141
ASSIGNMENTSQUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change
2.1 4536 4454 3998 -456 -10.2%
Recruitment Source is Blank High error count Ranked 4 nationally Error count has decreased since last month by -6.2%
Query ID
Query DescriptionEngland &
Wales Ranking
Error Count
Record Count
% Errors
Active Employees
40.1 Recruitment Source is blank 4 6277 26,936 23.303
ACTIVE EMPLOYEESQUERY ID Aug-11 Sep-11 Oct-11 Month Change % Month Change
40.1 6426 6692 6277 -415 -6.2%
Sub Regional Rank
TrustFinal Score
Regional Rank
Position from previous month
National Rank
Position from previous month
1 Salford Royal NHS Foundation Trust 9955 5 ↑ 11 ↓2 Greater Manchester West Mental Health NHS Foundation Trust 9935 6 ↑ 17 ↑3 North West Ambulance Service NHS Trust 9890 8 ↑ 24 ↑4 Royal Bolton Hospital NHS Foundation Trust 9865 9 ↑ 30 ↓5 Trafford Healthcare NHS Trust 9860 10 ↓ 32 ↑6 Tameside And Glossop PCT 9795 12 ↑ 37 ↑7 Stockport PCT 9565 16 ↑ 55 ↑8 Pennine Care NHS Foundation Trust 9325 19 ↑ 74 ↓9 The Christie NHS Foundation Trust 9230 21 ↑ 84 ↓10 Oldham PCT 9150 23 ↑ 88 ↓11 Pennine Acute Hospitals NHS Trust 9010 25 ↑ 104 ↓12 Bolton PCT 8610 31 ↑ 134 ↓13 Bury PCT 8540 32 ↑ 142 ↓14 Trafford PCT 8530 33 ↑ 143 ↓15 Salford PCT 8380 36 ↑ 151 ↓16 Stockport NHS Foundation Trust 8245 37 ↓ 159 ↓17 Manchester Mental Health And Social Care Trust 7680 41 ↓ 191 ↑18 Manchester PCT 7460 45 ↓ 206 ↓19 Tameside Hospital NHS Foundation Trust 7285 47 ↓ 215 ↓20 Ashton, Leigh And Wigan Community Healthcare NHS Trust 7010 50 ↓ 234 ↓21 University Hospital Of South Manchester NHS Foundation Trust 6695 52 ↓ 256 ↑22 Wrightington, Wigan And Leigh NHS Foundation Trust 6625 54 ↓ 262 ↑23 Ashton, Leigh And Wigan PCT 6170 57 ↓ 300 ↑24 Heywood, Middleton And Rochdale PCT 6030 60 ↓ 315 ↓25 Central Manchester University Hospitals NHS Foundation Trust 6025 61 ↓ 316 ↓
Future View Trust ranking reporting final score and metric error count Regional and national ranking Monitoring trust final score over time against NW average
and selected trusts SHA ranking Importance to bring up region’s data quality to enable
intelligent benchmarking
Temporary Reports Sourced from Woven Excel file modelled on new
reports Regional and national ranking
Data quality steering group set up to encourage the improvement of ESR data quality in the North West NHS community and identify measures for reporting DQ on eWIN
Trust feedback has been sought to identify issues effecting data quality e.g. TCS, capacity
eWIN forum topic
Raise awareness Deputy HRD networks ESR Workforce Management SIG Workforce Planners meetings
Pay-bill
Ledger
Downloadable tools
• Key priority for government
• National increase 4200 FTE by 2015
• DH Implementation Plan published Feb 11
• North West will grow to 1808 FTE by 2015
• PCT cluster allocations based on weighted capitation and deprivation.
• Monitoring against this plan will take place
• Regional data cleansing exercise for Health Visitors
• Letters sent out from Dr Ann Hoskins/Jane Cummings to CE’s of all Health Visiting providers.
• All organisations have been formally requested to review ESR data for Health Visitors.
• Deadline: 30th November
• Send confirmation of completion to [email protected]
• Band 5 Health Visitors progress
Reduced from 73.1 FTE (5.3% of workforce) in May-10 to 42.8 (3.2% of the workforce) as at Aug-11. Well done!
• Using the DoH guidance, please continue to cleanse all Health Visitor records
• Official Guidance on eWIN
http://www.ewin.northwest.nhs.uk/knowledge/resource/424
Definition: “An employee who holds a qualification as a Registered Health Visitor and who occupies a post where such a qualification is a requirement.”
• Occ Code: N3H
• Not below Agenda for Change Band 6
• Holds Registered Health Visitor Qualification
• Managers (not involved in clinical work) – G Matrix
• Learners – P Matrix