work place violence pam cant ih ms, industrial hygienist
TRANSCRIPT
Work Place Violence
Pam Cant IH MS, Industrial Hygienist
Workplace violence causes a significant number of deaths and injuries in Washington and throughout the country. In 2010, workplace violence was the third leading cause of workplace deaths in Washington State.
Inspection Data
2004-2014 Labor and Industries /DOSH conducted approximately 49 compliance inspections
Resulting in approximately $130,000 in penalties
Assaults in NAICS 62 Between 1/1/09 - 9/30/2014
# of ClaimsPaid-to-Date
Total Average Cost Per Claim
Assaults And Violent Acts By Person(s), N.E.C. 1988 $19,644,878 $9,881.73Biting 731 $871,753 $1,192.55
Assaults And Violent Acts By Person(s), Unspecified 517 $5,699,969 $11,025.09
Shooting 7 $123,481 $17,640.14Stabbing 6 $13,273 $2,212.17
Threats Or Verbal Assaults 2 $27,928 $13,964.00
Rape 2 $32,698 $16,349.00Assaults And Violent Acts, Unspecified 1 $345 $345.00
Total 3255 $26,414,325 $8,115.00
# of Claims % of ClaimsFemale 2295 71%Male 960 29%
Total 3255
Potential Risk Factors Working in isolation and after regular work
hours Lack of controlled access to worksite Customers with past violent behavior Potential weapons (such as scissors) easily
visible and accessible Lack of alternate escape route and quick
communication to security personnel
Statute, Regulations, and Directives
Violence Prevention in State Psychiatric Hospitals RCW 72.23.400.
Workplace Violence Prevention Law: Health Care Settings Chapter 49.19 RCW.
Statute, Regulations, and Directives
WAC 296-800-140, Accident Prevention
Workplace Violence Prevention in Health Care: WRD 5.07
Chapter 49.19 RCWSAFETY — HEALTH CARE SETTINGS
"Violence" or "violent act" means any physical assault or verbal threat of physical assault against an employee of a health care setting.
Workplace Violence Plan
Workplace Security and Safety Assessment
Violence Prevention Training
Violence Act Records
Security and Safety Assessment
The physical attributes of the health care setting
Staffing, including security staffing Personnel policies First aid and emergency procedures The reporting of violent acts Employee education and training.
Violence Prevention Training
General/personal safety procedures, and workplace violence prevention plan
De-escalate and minimize violent behavior
Obtaining patient history from a patient with violent behavior
Restraining techniques (chemical and physical)
Documenting and reporting incidents
Debriefing process, and resources available to employees for coping with violence
Violence Prevention Training
Violent acts — Records.
The health care setting's name and address
The date, time, and specific location at the health care setting where the act occurred
The name, job title, department or ward assignment, and staff identification or social security number of the victim, if an employee
Records: a description of the: person against whom the act was committed person committing the act type of violent act any weapon used any body part injured number of employees in the vicinity of the act when
it occurred actions taken by employees and facility in response
to the act
Violent acts — Records.
Keep at least five years following the reported act
Make these records available to Labor and Industries for inspection upon request.
RCW 49.19.020 Workplace violence plan — Security and safety assessment
Failure to tailor the Accident Prevention Program (APP) to the workplace under WAC 296-800-14005.
Normally a serious violation with associated penalties
RCW 49.19.030Violence prevention training
WAC 296-800-14020 Accident Prevention Program (APP) Failure to tailor APP.
Usually a serious violation with associated penalties.
RCW 49.19.040Violent acts — Records
APP WAC 296-800-14005 and WAC 296-800-14025 failure to tailor your accident prevention program.
Recordkeeping violations are cited serious if it appears that the failure to keep records results in a failure to address serious hazards.
Resources and RCW.
Labor and Industries/DOSH http://www.lni.wa.gov/IPUB/417-140-000.pdf
OSHA https://www.osha.gov/SLTC/etools/hospital/hazards/workplaceviolence/viol.html#saferroom
SHARP http://www.lni.wa.gov/Safety/Research/Pubs/default.asp#Violence
Ebola Updated
Safety and Health
Claims Information