“Just”• Trying to downplay

the importance of something does nothing but sell yourself short!

• Never try to minimize your contributions, since it gives you less credit than you deserve!

• Develop more confidence in what you talk about

“• Over-apologizing is a major turnoff, and

simply makes you appear anxious and fearful!• You don’t need to say sorry every time you

make a small mistake or express an opinion!• When you do need to say sorry for a big

issue, instead say “I apologize”, which makes it sound like you’re expressing genuine regret

”

“Um”• Verbal stumbling

diminishes your credibility!

• Verbal stumbling is bound to show up every once in a while, but you’ll make yourself appear unprepared and unsure if it gets repetitive

Profanity• Profanity isn’t meant for

conversational use at the office!

• You might experience some intense emotions in the workplace or in an interview, but avoid profanity!

• Remain calm, and articulate the information you hope to convey without dropping f-bombs

“Literally”• It’s an overused and

improperly used filler word!

• It doesn’t improve the power of any point!

• “Literally” is supposed to emphasize something surprising, but often does not!

• Only use this word if you’re clarifying something that actually happened exactly as you’re describing it