woking onsite: challenge or fun?
DESCRIPTION
A small pitch to describe my personal experience of latest onsite visit. I will talk how such visits influence communication, team relations and visibility. We also tell about different Tips & Tricks.TRANSCRIPT
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Working Onsite
Challenge or Fun?
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Why work onsite?
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Why work onsite?
Pros• Improve Communication• Builds the TEAM• Improve Visibility
Cons• Destructions• Other side of Visibility
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Who should work onsite?
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Who should work onsite?
• Business Analyst?• System Analyst?• Developer?• Quality Assurance Engineer?• Project Manager?
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Who should work onsite?
• Business Analyst• System Analyst• Developer• Quality Assurance Engineer• Project Manager
In fact it should be a person with all these skills developed or at least a person who can put those hats when dealing with requirements.
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How to work onsite?
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What can help?
• Background training & preparation• Studies of previous customer’s solutions• Studies of customer’s competitors• People already working with that company
Before the visit
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What can help?
• Mind Mapping• Spreadsheets• Wiki
While on site
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How to work onsite?
• Adapt to customer and his/her tools• Set expectations• Format of intermediate results• Format of the end results• Customer availability and meetings
• Ask right questions• Customers prefer to be smart and have
their ideas rather than yours suggestions
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Everything said won’t work without
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Dress CodeRapport
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• Follow the dress code (polo or shirt, nice trousers and shoes)
• Be on time• Leave only after your working day is finished• Be friendly and polite• Smile
Rapport
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• Listen carefully•Understand the business goals• Identify key stakeholders•Have lunch together• Study customers personalety
Rapport
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Thank You!
Questions?
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Artur Varushyla
Twitter: @artuxa
LinkedIn: http://linkedin.com/in/arthurvarushyla
Facebook: http://www.facebook.com/arthur.varushyla