wmsu citizen's charter fil-eng

CITIZEN’S CHARTER

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TABLE OF CONTENTS

Page # Page #

University Profile 3 Job Orders from internal clients Campuses, Colleges & External Studies Units 4 Job Orders from other clients Curricular Offerings University Garment WMSU Job Orders from internal clients Vision and Mission 9 Job Orders from other clients Administrative Services Student’s Uniform Human Resource Management Office 10-13 University Food Service Center Processing of Appointments Job Orders from internal clients Remuneration Job Orders from other clients Other personnel requests Finance Service 45-48 Records and Archives Office 14 Accounting Office University Supply Office 15-23 Assessment Section Requisition Budget Office Bidding Process Annual Budget Proposal Purchase Order Cashier’s Office Delivery & Acceptance Collection of Fees Payment Library Services 49 Property Management Office & 24 Availing Borrower’s Card University Service Center Internet Services Procedure Admission’s Office 51-61 Inventory Taking Admission Guide University Health Services Center 25 Enrolment Procedure for New Students Physical Examination of Enrolment Procedure for Old Students Students, faculty, staff Enrolment Procedure for Returning Students Office of Security Service 26-32 Enrolment Procedure for Transferees Security Checks and Inspection Enrolment Procedure for Cross Enrollee Procedures Registrar’s Office 62-70 At the gates for incoming personnel Issue of Certificate of Eligibility for Transfer At the gates for incoming vehicles Evaluation of Grades Robbery, Theft and Burglary Issuance of Reproduced Diploma In case of fire Issuance of Completion Form Building Evacuation Guidelines Certification, Authentication,Verification for Endorsement (In case of Fire, Earthquakes & Bomb to Department of Affairs (DFA) Threats) Authentication of Documents Auxiliary Services 33-44 Feedback Mechanism 71 University Press Feedback Form 72

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CAMPUSES, COLLEGES & EXTERNAL STUDIES UNITS WMSU leads the region in training students to become competent and Competitive professionals through the following colleges and institute: College of Agriculture College of Architecture ESU Location College of Communication and Humanities (City/Municipality/Province) College of Criminology Tungawan Tungawan, Sibugay College of Education Ipil Ipil, Zamboanga Sibugay College of Engineering and Technology Sta. Clara Naga, Zamboanga Sibugay College of Forestry and Environmental Studies Siay Siay, Zamboanga Sibugay College of Home Economics Imelda Imelda, Zamboanga Sibugay College of Law Diplahan Diplahan, Zamboanga Sibugay College of Nursing Malangas Malangas, Zamboanga Sibugay College of Physical Education, Recreation and Sports Alicia Alicia, Zamboanga Sibugay College of Public Administration and Development Studies Mabuhay Mabuhay, Zamboanga Sibugay College of Science and Mathematics Olutanga Olutanga, Zamboanga Sibugay College of Social Sciences Zamboanga del Sur Pagadian City College of Social Work and Community Development National High School Institute of Asian and Islamic Studies Pitogo Pitogo, Zamboanga del Sur Aurora Aurora, Zamboanga del Sur Molave Molave, Zamboanga del Sur WMSU also maintains the following campuses: Curuan ESU Zamboanga City Campus Location Area WMSU Main Campus, Lot 1 Baliwasan, Zambo. City 5.7 has Main Campus, Lot 2 Baliwasan, Zambo. City 2.2 has College of Agriculture San Ramon, Zambo. City 20.0 has College of Agriculture San Ramon, Zambo. City 200.0 has WMSU External Studies Units Malangas External Unit Campus Malangas, Zambo. Del Sur 3,600 sq.m WMSU Integrated CISs Dumingag Campus Dumingag, Zambo. Del Sur 72 has (Zamboanga del Sur Agricultural College)

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CURRICULAR OFFERINGS I. GRADUATE LEVEL (DEGREE)

1. Doctor of Public Administration (DPA) 9. Master of Science in Teaching2. 2. Doctor of Philosophy in Education (Ph.D.) Major: Biology 3. Doctor of Education (Ed.D.) Chemistry

Major: Educational Administration Physics 4. Doctor of Philosophy in Science Education 10. Master of Arts in Nursing (MAN)

Major: Biology Fields of Specialization: Chemistry Medical‐Surgical Nursing Physics Nursing Education Mathematics Education 11. Master of Nursing (MN)

5. Master of Public Administration (MPA) Fields of Specialization: Fields of Specialization: Personnel Administration Medical‐Surgical Nursing Organization and Management Maternal and Child Health Nursing

Fiscal Administration Psychiatric‐Mental Health Nursing Program Dev. and Adm. 12. Master of Social Work (MSW)

6. Master in Local Government Administration (MLGA) Fields of Specialization: Fields of Specialization: Social Administration

Socio‐Economic Dev. Adm. Community Organization Political Dev. Administration Clinical Social Work Practice

7. Master of Arts in Education (MA) Major: Special Education 13. Master of Science in Physical Education (MSPE)

Educational Administration Field of Specialization: Educational Guidance Dance Psychology Recreation Social Studies Sports Language Teaching (English) 14. Master of Science in Structural Engineering

8. Language Teaching (Filipino) 15. Master of Science in Environmental Engineering School Health Education Fields of Specialization:

Home Economics Environmental Management and Technology (EMT) Mathematics Education Water and Wastewater Engineering (WWE)

9. Master of Arts in Science Education

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16. Master of Engineering Education 3. Bachelor of Science in Agricultural Business (BSAB) Fields of Specialization: 4. Bachelor of Agricultural Technology (BAT)

Civil Engineering 5. Bachelor of Science in Agricultural Engineering (BSAE) Electrical Engineering 6. Bachelor of Science in Forestry (BSF) Mechanical Engineering 7. Bachelor of Science in Nursing (Consortium w/ Basilan State

Environmental Engineering College Information and Communication Technology 8. Bachelor of Science in Nursing – Revised

17. Master of Science in Agronomy 9. Special Curricular Programs in Bachelor of Science in Nursing 18. Master of Science in Criminal Justice (MSCRIM) For M.D. and Health Related Degree Graduate

For Non‐Health Related Degree Graduates GRADUATE LEVEL (NON‐DEGREE) 10. Bachelor of Science in Nursing Special Program for Chinese Students

1. Professional Diploma in Education (P.D.) 11. Bachelor of Elementary Education (BEED) Major: Language Teaching (English) Major: Pre‐School Education Educational Administration Mathematics 2. Professional Master in Nursing Certificate (PMNC) Special Education Fields of Specialization: General Education Medical‐Surgical Nursing Maternal and Child Health Nursing 12. Bachelor of Secondary Education (BSED) Psychiatric‐Mental Health Nursing Major: English 3. Certificate in Governmental Management (CGM) Filipino

Fields of Specialization: Values Education Personnel Administration Music, Arts and Physical Education Organization and Management Physical Science Fiscal Administration Biological Science Program Development and Administration Social Studies

II. UNDERGRADUATE LEVEL (POST BACCALAUREATE) 1. Diploma Program in Physical Education (DPPE)

UNDERGRADUATE LEVEL (BACCALAUREATE) 1. Bachelor of Laws (LLB) 2. Bachelor of Science in Agriculture (BSA) Major: Crop Science Animal Science

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13. Certificate in Special Education Program 37.Bachelor of Arts (AB)

Open University System (OUS) Major: English

14. Professional Education Certificate (PEC) Filipino 15. Bachelor of Science in Home Economics (BSHE) Political Science 16. Bachelor of Science in Nutrition and Dietetics (BSND) Mass Communication‐Journalism 17. Bachelor of Science in Food Technology (BSFT) Mass Communication‐Broadcasting 18. Bachelor of Science in Civil Engineering (BSCE) 38. Bachelor of Science in Economics (BSEco) 19. Bachelor of Science in Mechanical Engineering (BSME) 39. Bachelor of Science in Psychology (BSPsych) 20. Bachelor of Science in Electrical Engineering (BSEE) 40. Bachelor of Science in Islamic Studies (BSIS) 21. Bachelor of Science in Computer Engineering (BSCoE) 41. Bachelor of Science in Criminology (BSCrim) 22. Bachelor of Science in Computer Science Major: Police Administration

Major: Information Technology 42. Bachelor of Physical Education (BPE) Software Technology 43. Bachelor of Science in Accountancy

23. Bachelor of Science in Geodetic Engineering (BSGE) 44. Bachelor of Science in Hotel and Restaurant 24. Bachelor of Science in Industrial and Management Engineering (BSIME) Management (BSHRM) 25. Bachelor of Science in Environmental Engineering (BSEnE) 45.Bachelor of Science in Environmental Science 26. Bachelor of Science in Sanitary Engineering (BSSE) 46.Bachelor of Science in Agro‐Forestry 27. Bachelor of Science in Architecture (BSArch) 28. Bachelor of Science in Social Work (BSSW) 29. Bachelor of Science in Community Development (BSCD) 30. Bachelor of Science in Biology (BSBio) 31. Bachelor of Science in Chemistry (BSChem) 32. Bachelor of Science in Mathematics (BSMath) 33. Bachelor of Science in Physics (BSPhysics) 34. Bachelor of Science in Statistics (BSStat) 35. Special Degree Program for Foreign Students (3‐year and 1 summer course)

Degree: Bachelor of Science in Computer Science Bachelor of Arts in Economics/Business

36. Bachelor of Arts in Asian Studies Major: Southeast Asian Studies

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UNDERGRADUATE LEVEL (PRE‐BACCALAUREATE) 3.Bachelor of Secondary Education Major: English

1. Diploma in Agricultural Technology (DAT) Mathematics 2. General Engineering (2 years) Music, Arts, and Physical Education 3. Certificate in Drafting Technology Biological Science 4. Certificate in Building Technology & Utilities Social Studies 5. Certificate in CADD 4. Bachelor of Science in Accountancy 6. Associate in Computer Science 5. Bachelor of Science in Criminology 7. Diploma in Food Processing 6. Bachelor of Science in Psychology 8. Special Tertiary Education Program (STEP) 7. Bachelor of Agricultural Technology

for Exceptionally Abled Students and Youths (EASY) 8. Bachelor of Science in Social Work 9. Diploma in Sports Coaching (DISC) 9. Bachelor of Science in Community Development 10. Diploma in Arabic Language (DAL) 10. Bachelor of Science in Computer Science 11. Certificate in Asian Language Proficiency (CAL) 11. Bachelor of Science in Civil Engineering 12. Bachelor of Arts Major in Political Science

III. EXTERNAL STUDIES UNITS (ESU) GRADUATE 1. Master of Arts in Education 2. Master of Public Administration POST BACCALAUREATE 1. Professional Education Certificate 2. General Education Curriculum BACCALAUREATE 12. Bachelor of Laws 13. Bachelor of Elementary Education

Major: English Filipino Mathematics General Education Special Education

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IV. NON‐FORMAL EDUCATION

IN‐CAMPUS

1. Baking 2. Basic Automotive Mechanic 3. Basic Computer Repair 4. Basic Electronics 5. Cellphone Repair 6. Cooking/Food Processing 7. Cosmetology 8. Garment Technology 9. Master Cutting 10. Novelty 11. Practical Electricity/Motor Rewinding 12. Ref. and Aircon. Repair

OFF‐CAMPUS

1. Baking 2. Basic Automotive Mechanic 3. Basic Computer Repair

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WMSU @ 108

The Western Mindanao State University started as a Secondary School in 1904. In 1914, it became a Provincial Normal

School. It became the Zamboanga Normal School in 1918, and was transformed into the Zamboanga Normal College in 1961. It

evolved into the Zamboanga State College in 1969 by virtue of RA 5492.

In June 1978, PD 1424, signed by then President Ferdinand E. Marcos, transformed the Zamboanga State College into the

Western Mindanao State University that it is today.

VISION

To be a Center of Excellence and an internationally recognized lead institution in Human Resource Development and Research

in the country and in the ASEAN region.

MISSION

To educate and produce well-trained, development oriented, and forward- looking professional and technical manpower for the

socio-economic, political and technological development of the region and the country.

It shall endeavor to expand the frontiers of knowledge and its uses to society through research in technology, and in the

natural, physical and social sciences.

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I. ADMINISTRATIVE SERVICES

HUMAN RESOURCE MANAGEMENT OFFICE

PROCESSING OF APPOINTMENTS

STEP CUSTOMER/ APPLICANT

SERVICE PROVIDER DURATION OF THE

ACTIVITY

FEE PERSON RESPONSIBLE

FORMS

1. Submit his/her application letter to the Office of the President.

2. Receives the application letter, and then sends it to the HRM Office.

Office of the President

3 Receives the application letter. For the Faculty positions HRMO sends the application letter to the Dean/Principal/Director concerned for interview by the Local Committee. For Administrative Positions, all applications are kept by the HRMO for submission to the Selection Board

3-5 minutes

HRMO HRMO Staff

4 Sends the result of the interview by the Local Committee to the Selection Board.

2 days after the interview conducted

Dean/Director/Principal

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5 Make the recommendation to the President.

2 days after deliberation

The Selection Board (both Faculty & Administrative Personnel)

6 Approves or disapproves the recommendation of the Selection Board or makes his own choice and sends the result to the HRMO for the preparation of the appointment.

1-2 days President

7 Prepares the appointment and submits to the Vice President for Academic Affairs/Administrative & Finance as the case maybe, for signature.

30 minutes HRMO

8 Submits the appointment to the President for signature

5 minutes Vice President

9 Releases the appointment to the Records Section

5 minutes Office of the President

10 Releases copies of the appointment to HRMO, Payroll and to the employee concerned. Three copies are given to the HRM Office for the Board of Regents, Civil Service Commission and for 201 file.

5 minutes Records Section

11 A Report on Personnel Action (ROPA) is sent to CSC.

Before the 15th day of the

following month

HRMO

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Once hired, appointee is required to submit the following requirements for first payment to the Human Resource Management Officer II: 1. Personal Data Sheet with 2 pictures (2”X2”) (CSC Form 212) 2. Oath of Office (Panunumpa sa Katungkulan) 3. Two (2) copies of Report of First Day of Service 4. Position Description Form (PDF) 5. Medical Certificate with Documentary Stamp and Result of Medical Physical Tests (Form 11) 6. Assets & Liabilities and Net worth 7. Copy of CSC Report of Rating/RA 1080 (For eligibles) 8. Copy of Birth Certificate (For married individuals) 9. Copy of Marriage 10. Copy of NBI Clearance 11. Transcript of Records 12. GSIS application for membership 13. Philhealth Insurance Application (PMRF) 14. Copy of Clearance from former office (For re-employment) - End of Procedure-

Remuneration

STEP PROCEDURE Person Responsible 1 Appointee submits the required documents. 2 HRMO II, once completed, the documents are collated and forwarded to the

payroll section for the first payment.

3 For normal circumstance, duration of activity takes 2 to 5 days.

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OTHER PERSONNEL REQUESTS TYPES OF FORM APPLICATION DATE PROCESSING TIME REQUIRED ATTACHMENTS

1. Flexi time schedule At least 1 week before

the date of effectivity2 to 5 working days recommendation from the

immediate supervisor2. Service Record Immediate 2 to 5 minutes request form3. Certification of Employment

Immediate 2 to 5 minutes request form

4. Processing of application for leave

Before submission of Daily Time Record

10 to 15 minutes -Leave form with Medical Cert. ( if SL for more than Five (5) days) -Letter of request for Vacation Leave (For long Duration)

5. Secure needed form at the HRM office

- 1 to 5 minutes request form

Note: Persons in charge; HRMO II, HRM Asst, Clerk II.

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RECORDS AND ARCHIVES OFFICE



ACTIVITY


FORMS

1. To keep track of files lent out, a log book or Charge out Slip is maintained.

Records and Archives Officer

2. Loan period of records on files is limited only up to at least seven (7) days depending on the classification of the file.

3 Shall regularly review the Charge Out Slip for monitoring within seven (7) days the borrowed files should be returned immediately to the Records and Archives Office.

Personnel in-charge of files

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UNIVERSITY SUPPLY OFFICE

Requisition

STEP

CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY


FORMS

1. Provides Annual Procurement Plan- All procurement should be within the approved budget of the procuring entity and should be meticulously and judiciously planned by the respective units.

7 calendar days

2. Prepare Purchase Request based on the approved APP.

Supply Office

3 Certify as to the availability of funds and as to lawful Appropriation.

Accounting

4 Approval of claim or expenditure as to validity, propriety and legality of the requisition.

President- Total amount of Purchase Request is above Ten Thousand Pesos (-P- 10,000.00)

Vice President for Adm. & Finance- Total amount of Purchase Request is below Ten Thousand Pesos (-P- 10,000.00)

PRESIDENT /VP-For Adm. & Finance

5 Approved copy of Purchase Request releases t to the BAC

Supply Office

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Bidding Process


SERVICE PROVIDER DURATION OF THE ACTIVITY


FORMS

1. Pre-procurement Prior to the advertisement or the issuance of the Invitation to bid , the BAC , through its Secretariat convene for pre-procurement conference in order to confirm the description , scope of the contract, the ABC , contract duration, and to check if accordance with the APP. Procurement of goods costing Two Million Pesos below, pre-procurement conference may not be required.

1 calendar day Bids and Awards Committee

2. Advertisement/Posting of invitation to bid- In all stances, posting of all bids opportunity should be made in the PhilGEPS. Advertised at least once in one (1) newspaper of general nationwide circulation before the date of issuance of the advertisement for contracts to be bid with approved budget Two Million pesos (2,000,000.00) above.

7 calendar days Bids and Awards Committee

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3 Pre-bid conference shall discuss, among other things, the eligibility requirements and the technical and financial components of the contract to be bid. For contracts to be bid with an approved budget of less than one Million Pesos (1,000,000.00), pre-bid conferences may be conducted at the description of the BAC.

1 calendar day ( 12 calendar day before stage 4

Bids And Awards Committee

4 Submission & Receipt of Bid (Including opening of bids and eligibility check) Bidders shall submit their bids through their duly authorized representative their Bidding Documents in two (2) separate sealed bid documents and which shall be submitted simultaneously. The first envelop contain the technical component of the bid, including the eligibility requirements, and the second envelop shall contain the financial component of the bid.

1 calendar day

Bids and Awards Committee

5 Bid Evaluation - The BAC will use a non-discretionary “pass/fail” criterion in evaluating the eligibility and for the technical requirements. If the bidder submits the required requirement, it shall be rated “passed” for that particular requirement. The BAC will open

1 calendar day


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the second envelop after determining compliance with the requirements in the first envelop. The BAC will not open the second envelop if the first envelop was rated “failed”.

6 Post-qualification – The Bidder with the Lowest Calculated Bid/Highest Rated Bid shall undergo post-qualification in order to determine whether the bidder concerned complies with and is responsive to all the requirements and conditions as specified in the Bidding Documents.


7 Approval of resolution/Issuance of Notice of Award


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Approval of resolution/Issuance of Notice of Award The BAC shall recommend to the HOPE the award of contract to the bidder with the Lowest Calculated Responsive Bid/Highest Rated Responsive Bid after the post-qualification has been completed. Before the date of issuance of the advertisement for contracts to be bid with approved budget Two Million pesos (2,000,000.00) above.

2 calendar days (1 calendar for BAC resolution and 1 calendar Day for Notice of Award)


9 Pre-bid Conference- before stage 4

1 calendar day ( 12 calendar day


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Pre-bid conference shall discuss, among other things, the eligibility requirements and the technical and financial components of the contract to be bid. For contracts to be bid with an approved budget of less than one Million Pesos (1,000,000.00), pre-bid conferences may be conducted at the description of the BAC.

10 Submission & Receipt of Bid (Including opening of bids and eligibility check) Bidders shall submit their bids through their duly authorized representative their Bidding Documents in two (2) separate sealed bid documents and which shall be submitted simultaneously. The first envelop contain the technical component of the bid, including the eligibility requirements, and the second envelop shall contain the financial component of the bid

. 1 calendar day

11 Bid Evaluation The BAC will use a non-discretionary “pass/fail” criterion in evaluating the eligibility and for the technical requirements If the bidder submits the required requirement, it shall be


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rated “passed” for that particular requirement. The BAC will open the second envelop after determining compliance with the requirements in the first envelop. The BAC will not open the second envelop if the first envelop was rated “failed”.

12 Post-qualification The Bidder with the Lowest Calculated Bid/Highest Rated Bid shall undergo post-qualification in order to determine whether the bidder concerned complies with and is responsive to all the requirements and conditions as specified in the Bidding Documents.

1 calendar day

13 Approval of resolution/Issuance of Notice of Award 2 calendar day (1 calendar for BAC resolution and 1 calendar Day for Notice of Award) The BAC shall recommend to the HOPE the award of contract to the bidder with the Lowest Calculated Responsive Bid/Highest Rated Responsive Bid after the post-qualification has been completed.


14 Contract Preparation and Signing The BAC will prepare the contract or Abstract of Bids for the President to sign.


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15 Approval of contract by higher authority- After signing the contract or Abstract of Bids by the President, the BAC will release to the Supply Office for the preparation of Purchase Order (PO) to be approved by the President.

1 calendar day


16 Issuance of Notice to proceed- After approval of Purchase Order, the Supply Office will serve the approved Purchase Order to the winning bidder.

1 calendar day

Supply Office

Purchase Order




FORMS

1. Prepares Purchase Order. PO is prepared after the approval (Abstract) of the head of agency on the recommendation of the BAC as to the outcome of the bidding.

Supply Office

2. Preparation of Budget Utilization Request(BUR)

Finance

3 Certifying as to the availability of Allotment

Budget

4 Certifying as to legality and necessity if the claim

End-User

5 Approved the Purchase Order as recommended by the BAC.

President

6 Notify the winning bidder or deliver the approved Purchase Order.

Supply

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DELIVERY AND ACCEPTANCE




FORMS

1. Accepts and inspects delivered items in conformity with the Purchase Order.

Storekeeper

2. Notifies member/s of the Inspection committee of the delivery for inspection. After inspection by the committee, the storekeeper makes a request for the Commission of Audit representative to inspect the item/s delivered. Within 24 hours, the Supply Office informs or submits reports to the Commission of Audit of the delivery.

Storekeeper

3 After inspection, the Storekeeper prepares Inspection and acceptance report to be signed by the End-user, Supply Officer and the member of the Inspection Committee. For inventory items, the Supply Officer will sign in the acceptance report and for equipment, the Property Officer will sign in the acceptance report. Custodianship, Issuance and Utilization of inventory items Prepares Acknowledgement Receipt for Equipment (ARE) and assigned to monitor all Property

Supply Office Property Mgt. Office

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PAYMENT




FORMS

1. Prepares disbursement voucher and release to the Accounting Section.

Supply Office Clerk

2. Pre-audit as to the completeness of the documents and prepares Journal Entry Voucher (JEV)

Accounting Clerk

3 Certifies for cash availability and completeness of Documents

Accountant

4 Approved for payment President 5 Prepares check Cashier’s Clerk 6 Countersign the check. President and

Cashier

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PROPERTY MANAGEMENT OFFICE AND UNIVERSITY SERVICE CENTER

PROCEDURE

STEP CUSTOMER/

APPLICANT SERVICE PROVIDER DURATION OF

THE ACTIVITY


FORMS

1. ACKNOWLEDGMENT RECEIPT OF EQUIPMENT- (ARE)

1 day Property Management Officer

2. Transfer of Accountability 2 days Property Management Officer

3 Fill up Request Maintenance Equipment form

Property Management Officer

4 Minor cleaning for air-condition units

2 hours Property Management Officer

5 Major cleaning for air-condition units

3 hours Property Management Officer

6 Minor repair for air-condition units

1 day Property Management Officer

7 Major repair for air-condition units

2 to 3 days Property Management Officer

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INVENTORY TAKING



ACTIVITY


FORMS

1. • Offices 2 days Property Management Officer

6 Colleges 3 days Property Management Officer

UNIVERSITY HEALTH SERVICES CENTER

PHYSICAL EXAMINATION OF STUDENTS, FACULTY AND STAFF

STEP

CUSTOMER/ APPLICANT


ACTIVITY


FORMS

1. NEW STUDENTS - Submits

laboratory results

OLD STUDENTS - Fills out

information/ data sheet

Prepares medical/ dental records. Retrieves medical/ dental record Takes Vital Signs, temperature, blood pressure, heart rate, respiratory rate, height/ weight, Snellen’s Test

10 minutes University Nurse/ Dental Aide

Data Sheet

2. Conducts physical examination 20 minutes Physician Medical Record 3. Gives advice, treats patient when

needed; gives laboratory requests and prescription if needed.

10 minutes Physician Laboratory request form, Medical Certificate

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OFFICE OF THE SECURITY SERVICES

SECURITY CHECKS AND INSPECTION PROCEDURES

At the gates for incoming personnel



ACTIVITY


FORMS

1. All personnel entering shall be checked on their IDs and uniform.

10 seconds Director for Security & Security Personnel

2. Bags and hand carried packages will also be checked


3 Firearms and other deadly items will be surrendered at the gates and issued receipts for those belonging to military and police personnel.


4 Firearms carried by students will be confiscated and reported to the Dean of Student Affairs.


5 Visitors will be asked whom they will be meeting, verified with the office concerned and will be issued visitors pass after submitting valid identification.

2 minutes Director for Security & Security Personnel

6 Visitors with no valid reasons or purpose to be inside the campus shall be refused entry.


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At the gates for incoming vehicles



ACTIVITY


FORMS

1. Check all in-coming vehicles to the campus (stickers, pass, car trunks, under chassis, etc.). windows of all vehicles must be rolled down when entering.


2. All motorcycle riders should deposit their driver’s licenses and issued claim stubs. Upon exit, licenses shall be returned upon presentation of the claim stubs.

15 seconds

3 Visitors will be issued visitors pass after submitting valid identification.


4

Office equipment brought out must be covered by gate pass secured from the supply.


5 In conducting vehicle checks, minimum delay to motorist should be observed.


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Robbery, Theft and Burglary



ACTIVITY


FORMS

1. Report immediately the incident or the loss of personal property to the Office of Security Services (Tel: 992 2912) or report to any security personnel at the nearest post.


2. Immediately proceed to the location while at the same time an alarm will be flashed to the guards at the gates to conduct search, inspection, and seizure of suspected stolen items.

20 seconds Security personnel

3 Perpetrators will be held and brought to the security office for investigation and proper disposition.

1 hour Director for Security & Security Personnel

4 In the event nothing has been recovered and no perpetrators held, the case will be referred to the police for further investigation and solution of the case.

10 seconds

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In case of fire STEP CUSTOMER/

APPLICANT SERVICE PROVIDER DURATION

OF THE ACTIVITY


FORMS

1. Promptly contact the Fire Department (117 or 991-2267) and Security (992-2912).


2. Upon notice of threat, a warning signal- One short & One Long Ring shall be sounded.


3 All persons shall evacuate the building and proceed to their designated evacuation areas or to nearest open field.

4 Advices do not jump out of windows.


5 Once you are on the corridors, do not run. Just walk to the nearest stairway.

6 No pushing or shouting on the stairway.

7 When you reach the ground floor, run to the open field.

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8 Keep clear of buildings, high walls, electric power line and dangling electric wires.

9 If you have the chance to use the fire extinguisher, use it when the fire has just started and has not yet spread.

10 Do not run to your classroom unless instructed to do so.

11 Fire safety team shall immediately respond while the BFP shall be notified for assistance.

12 The “All clear” signal – (One Long Ring) will be sounded.


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Building Evacuation Guidelines- In case of Fires, Earthquakes, and Bomb Threats



ACTIVITY


FORMS

1. After the specified signal for a threat, five (5) short rings followed by a long ring will be sounded. All students, teachers, staff as well as visitors should immediately vacate classrooms, laboratories, library areas, offices and canteens.

3 minutes Director for Security & Security Personnel

2. Calmly but quickly move from where you are to your designated areas. Follow directions of the emergency leaders. DO NOT PANIC. There is no reason for it.

3 Offices should be locked before they are vacated. In case of bomb threat, offices should be kept open after valuables have been put away; this will facilitate any search that will be undertaken.


4 Advices occupants of various school buildings move to the following areas:


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ADMIN, OP, & GYMNASIUM- Proceed to the Rotonda Area LIBRARY, CSS, CCH RESEARCH, & COLLGE OF LAW- Proceed to 5WMSU Parking area CED & CPADS- Proceed to the open stage area CET, CARCH, HELATH CTR & SPED- Proceed to the open stage area CNURSING & CHEND- Proceed to the open stage area PRE-SCHOOL & ELEM SCHOOL- Proceed to the basketball court area HIGH SCHOOL & RSTC- Proceed to the open parking area in front of RSTC. CSM, IAIS, & CSWCD- Proceed to the open area in front of the food court. ICRIM & MSA- open area in front of the food court.

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AUXILIARY SERVICES

UNIVERSITY PRESS

Job Orders from Internal Clients STEP CUSTOMER/


THE ACTIVITY


FORMS

1. Secure Purchase Request (PR) Form from Supply Office

.

2. Accomplish this request form with appropriate specifications of request materials.

3 Submit accomplished request form to Supply office for the preparation of the Job Order.

4 Submits the JO to the Accounting for funding allocation and to be approved by the Office of the President.

20-30 minutes Supply Officer

5 Furnishes a copy of the approved JO the University Press for the Job Order to be done.

The Supply Officer

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6

Prints and/ or binds the materials requested. The time to finish the job order depends on the volume or number of copies requested.

The University Press

7 When the job order is completed, the University Press delivers the finished product to the requesting unit. A delivery receipt is issued by the University Press.

10 to 30 minutes

8 Inspects the materials delivered

A member of the WMSU Inspector Committee

9 Submits the Statement of Account together with the delivery receipts and a copy of the approved JO to the Supply Office.

University Press Staff

10 Processes the payment to the University Press. Final processing of payment is done by the accounting section.

Supply Officer

11 Collects the payment. The payment is deposited to the account of University Press. A separate cash book is maintained by the University Cashier for accounting and auditing purposes.

University Cashier

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12 A photocopy of the Official Receipt or OR number and date of payment is furnished to the University Press for record purposes.

University Cashier

Job Orders from other Clients



ACTIVITY


FORMS

1. The client comes to the University Press and places the job order

They attend to the client’s need. Job orders may also be placed through telephone.

Manager or authorized staff

2. Computes the price of the job order based on current cost of materials and labor. In case the printing materials are supplied by the client, only the cost of labor will be charged by the University Press.

20 to 30 minutes Manager or authorized staff

3 For WMSU students and Non-WMSU clients, the University Press issues a pay slip for partial payment (deposited) of not less than 30% of the total price of the job order. The payment is done at the WMSU Cashier Section.

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Permanent WMSU Faculty and Administrative Staff may deposit a partial payment. Partial payment as deposit is refunded ONLY in cases of non-completion of job orders.

4 Upon completion of the Job order, the University Press issues a pay slip for full payment at the Cashier Section. All payments are deposited to the account of the University Press.

5 The client presents the Official Receipt to claim the finished product of the Job Order. A photocopy of the receipt or OR# is kept by the University Press for record purposes.

6 All job orders releases are recorded in the release book maintained by the University Press.

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UNIVERSITY GARMENT Job Orders from Internal Clients STEP CUSTOMER/

APPLICANT SERVICE PROVIDER DURATION

OF THE ACTIVITY

FEE PERSON RESPONSIBLE FORMS

1. Secure Purchase Request (PR) Form from Supply Office.

2. Accomplish this request form with appropriate specifications of request materials.



30 minutes Supply Officer

5 Furnishes a copy of the approved JO the University Garment for its accomplishment.

The Supply Officer

6 Accomplished the job in accordance with the specification provided in the JO

University Garment staff

38

7 Delivers the finished product to the requesting unit. A delivery receipt is issued by the University Garment.

1-2 minutes University Garment

8 Inspects the materials delivered

30 minutes A member of the WMSU Inspector Committee

9 Submits the Statement of Account together with the delivery receipts and a copy of the approved JO to the Supply Office.

5 minutes University Garment Staff

10 Processes the payment to the University Garment. Final processing of payment is done by the accounting section.

1 hour Supply Officer

11 Collects the payment. The payment is deposited to the account of University Garment. A separate cash book is maintained by the University Cashier for accounting and auditing purposes.

20-30 minutes University Cashier

12 A photocopy of the Official Receipt or OR number and date of payment is furnished to the University Garment for record purposes.

15-20 minutes University Cashier

39

Job orders from other Clients STEP CUSTOMER/


THE ACTIVITY FEE PERSON

RESPONSIBLE FORMS

1. The client comes to the University Garment and places the job order.

They attend to the client’s need. Job orders may also be placed through telephone.

1 minute Manager or authorized staff

2. Computes the price of the job order based on current cost of materials and labor. In case the printing materials are supplied by the client, only the cost of labor will be charged by the University Garment.


3 Issue an information slip to the client for the payment of the JO with the University Cashier for the issuance of the Official Receipt (OR).

University Garment Staff

4 Upon completion of the Job order, the client presents the Official Receipt to claim the finished product. A photocopy of the Official Receipt of OR Number with the date of payment is kept by the University Garment for record purposes.

5 All job orders releases are recorded in the release book maintained.

University Garment

40

Student Uniforms STEP CUSTOMER/


THE ACTIVITY


FORMS

1. After paying the enrolment fees that includes uniform fee under miscellaneous, the student presents the OR together with the COR to the University Garment Shoppe.

2. Take measurement of uniform after student presented the OR and COR. Prepares the Job Order (JO).

10 minutes In-charge

3 Accomplish the job in accordance with the specified measurement in the JO.

10 minutes Garment Shoppe staff

4 Name of the student will be posted for claim of uniform upon presentation of the OR and COR.

Staff

41

UNIVERSITY FOOD SERVICE CENTER (UFSC) Job Orders from Internal Clients STEP CUSTOMER/



RESPONSIBLE FORMS

1. Secure Purchase Request (PR) Form from Supply Office.

2. Accomplish this request form with appropriate specifications of request .



20 mins. Supply Officer

5 Furnishes a copy of the approved JO to the UFSC.

15 mins. The Supply Officer

6 Proceed with the catering service as scheduled.

UFSC

7 Inspects the materials delivered 20 mins. A member of the WMSU Inspection Committee

8 Submits the Statement of Account 20 mins. UFSC

42

together with the delivery receipts and a copy of the approved JO to the Supply Office.

9 Processes the payment to the UFSC.

1-2 days Supply Officer/Accounting

10 Collects the payment. University Cashier 11 A photocopy of the Official

Receipt or OR number and date of payment is furnished to the UFSC for record purposes.

20 mins. University Cashier

43

Job Orders from other Clients STEP CUSTOMER/



RESPONSIBLE FORMS

1. Client transact booking for catering service with the UFS Business Center, supplying all the information needed as to time, date, place, contact person, activity, pre-group package food, etc.;

2. Prepare the caterer-client contract and issue pay slip to the client based on agreed arrangement either for full payment or partial payment/ allowable deposit only

15 mins. UFS Business Center

3 Client do the payment with the University Cashier and provide a photocopy of the OR or simply show the prove of payment OR

Confirm the payment made and proceed with the final signing of the contract to bind both parties. Each party holds a copy of the contract

5-10 minutes UFS Business Center

4 Proceed with the catering service as scheduled and collect the balance thereof in case of partial payment

UFSC

44

5 In the event of the cancellation of booking, the mandatory allowable deposit made by the client is forfeited, and in excess of which will be refunded. (Allowable deposit is 30% of the transaction cost)

45

FINANCE SERVICE

ACCOUNTING OFFICE

ASSESSMENT SECTION




FORMS

1. Students Receives the duly encoded and approved enrolment form and inputs the name of the student in the computer using the enrolment system

2 minutes Assessor

2. Evaluate tuition and miscellaneous fees charged to the student as generated by the system.

2 minutes Assessor

3 Students Verify if a full or partial payment will be made.

Assessor

4 Print the assessment form which already specifies the amount to be paid and directs the student to the Cashier Section.

2 minutes Assessor

46

BUDGET OFFICE

ANNUAL BUDGET PROPOSAL




FORMS

1. Starts Budget preparation guided by the University’s Development Plan.

University

2. Issues a memorandum to all levels of colleges/ departments/ offices

University President

3 Submits their respective Budget proposals

Different offices

4 All Deans, Unit Directors, Section Chiefs

Collates all budget proposals submitted and prepares the university budget

2 weeks Budget Office

5 Determines the budget ceiling for Personal Services and CHED for the MOOE

Department of Budget and Management

6 Evaluation Department of Budget and Management

7 Budget Proposal goes to the House of Representatives for initial budget review.

Committee and Appropriations

8 Summons the University President to defend the budget proposals in a scheduled budget hearing.


9 Budget bill is presented to the Senate

Committee on Finance

47

10 Justifies and defends the budget proposals in a Senate Budget hearing.

President

11 Proposes necessary amendments to the budget bill and presents it to the Senate body for approval

Committee

12 Signing into law- General Appropriations Act

President

48

CASHIER’S OFFICE

COLLECTION OF FEES

For payment of tuition and other fees, the Cashier office is open from 8 AM- 11:30 AM/ 1PM- 3 PM.




FORMS

1. Presents duly accomplished order of payment

Receives Order of Payment and fills our Official Receipt

1 minute Collecting Officer

2. Pays amount indicated in the order of payment

Receives the money and counts the payment

2 minutes Collecting Officer

3 Issues Original Receipt and gives the change (if necessary)

1 minute Collecting Officer

4 Receives Official Receipt/ Change

1 minute

49

LIBRARY SERVICES

Availing Borrower’s Card




FORMS

1. New Students Present the following:

‐ Certificate of Registration (COR)

‐ Two (2) copies of 1” x 1” photo with printed student number

Old Students

‐ Letter of recommendation (request) or certification from the School Librarian or any authorized official.

‐ Present official receipt for the borrower’s card.

‐ One (1) copy 1”x1” picture

Validates Borrower’s Card upon presentation of their COR for the semester

5 minutes P 25.00

50

Internet Services Workstations are available on a first-come, first-served basis from 8:00 AM – 5:00 PM from Monday- Saturday.




FORMS

1. Provides internet and printing services for online research and the likes.

‐ internet access

One (1) hour 30 minutes

P10.00 P 5.00

University Librarian Internet Section

Books in circulation may be borrowed for overnight use from 1:00 in the afternoon and must be returned not later than 9: 00 in the morning of the following day.

‐ Fine: PhP 1.00/ day Books in circulation borrowed in the morning should be returned on or before 12 noon of the same day.

‐ Fine: PhP 1.00/ day

Reserved Books are strictly for photocopying only for a period of one hour.

‐ Fine: PhP 1.00/ hour ‐

Lost and Damaged Book(s)

‐ Lost books should be replaced with the same book plus a fine of fifty pesos (PhP 50.00) ‐ Lost borrower’s card must be reported immediately to the Librarian.

Payments (fines) more than twenty pesos (PhP 20.00) shall be made at the Cashier’s Office.

51

ADMISSION’S OFFICE

Admission Guide

STEP CUSTOMER/ APPLICANT SERVICE PROVIDER

DURATION OF THE ACTIVITY


FORMS

1. New Students- Pay the necessary Fee for the Physical Medical Examination

2- 3 minutes

2 Proceed to the University Health Center, WMSU Main Campus and inquire about necessary requirements for Physical/Medical Examination and have your PME. When done secure PME certification.

Physical Medical Examination done.

University Health Center Staff

3 Go to the College of your choice for the interview (if needed, and/or enrolment on the appointed date.

If you get disqualified in the first course you chose, you may proceed to the next college of your choice, provided however, you meet all requirements of your next chosen college.

4 Go to the college where you qualify and enroll

52

Enrolment Procedure for New Students (freshmen - graduate & undergraduate programs)




FORMS

1. Proceed to the College for Admission

College concerned Admission Committee

Present the following documents in two (2) long brown envelope, Write Name at upper left corner)

A. NSO Certified Birth Certificate (Original &2 photocopy)

. B. NSO Certified Birth Certificate (Original &2 photocopy)

C. College Entrance Test Result (Original &1 photocopy)

. D. Form 138 (H.S. Card) (Original &1 photocopy)

E. Medical Certificate (Original &1 photocopy) F. Certificate of Good Moral Character (Original &1photocopy)

. G. College Admission Evaluation Form/College Admission interview form (Original &1photocopy)

.

Fill up the Admission form legibly and submit

2 Photocopy the Approved Admission form (2copies)

53

3

Present the original copy of the admission form for issuance of Enrolment Advising Form.

4 Fill up the Enrolment Advising form, write legibly Name, Course major (if any), College, Year Level, Semester and School Year; Subject ID, Subject Code, Subject Description, Units, Time, Days and Room

5 Present duly accomplished advising form for approval

Receives and check duly accomplished form

10 mins. Adviser

6 Proceed to the Encoding/Advising Center and present the Approved Advising form and the photocopy of the admission form.

7 Proceed to Assessment for assessment of fees then pay

8 Proceed to enlistment center for Enlistment to class (for confirmation of enrolment) and will be issued a Certificate of Registration

9 Proceed to the college and present COR-Green copy

Receives copy of COR

1 min. Class/program adviser

10 Enrollment is Complete.

Enrolment Procedure for Old Students




FORMS

1. Secure clearance for enrolment

54

from the College 2 Present duly accomplished

clearance form for issuance of enrolment advising form

Checks duly accomplished form.

10 mins. class/level/program adviser

3 Fill up the enrolment advising form, write legibly Name, Course, major (if any), College, Year Level, Semester, School Year, Subject ID, Subject Code, Subject Description, Units, Time, Days, Room and Student Number.

4 Present duly accomplished Advising form for approval.

Adviser

5 Proceed to the encoding/Advising Center and present the approved advising form and approved admission form.

Proceed to Assessment for assessment of fees, and then Pay at the Cashier.

6 Proceed to Enlistment Center for Enlistment to Class; confirmation of Enrolment. Certification of Registration (COR) will then be issued.

7

If section/class is full an alternative class will be provided or a request for

55

increase in class size form will be issued for approval.

8 Return to the College and Present the green copy of the COR

Receives copy of the COR.

1 min. Class/program adviser

9 Enrolment is Complete.

Enrolment Procedure for Returning Students


SERVICE PROVIDER



FORMS

1. Secure Clearance for enrolment and grades for previous sem enrolled for evaluation of the Dean of Admission, present to the Dean your Leave of Absence Form (LOA) duly approved by the Dean of Admission for re-admission.

Present accomplished clearance form and LOA to your program adviser for issuance of enrolment advising form. Present secure/ present grade from previous subject enrolled

2 Fill up the enrolment advising form, write

56

legibly Name, Course, major (if any), College, Year Level, Semester, School Year, Subject ID, Subject Code, Subject Description, Units, Time, Days, Room and Student Number.


Checks duly accomplished form

10 mins. Class/ Program Adviser


5 Proceed to Assessment for assessment of fees, and then Pay at the Cashier.


7 If section/class is full an alternative class will be provided or a request for increase in class size form will be issued for approval.

57



1 min. Class/ Program Adviser


Enrolment procedure for Transferees


SERVICE PROVIDER



FORMS

1. Proceed to the University Dean of Admission Office

Present the following document in two (2) long brown envelopes:

A. NSO Certified Birth Certificate (Original &2 photocopy) B. NSO Certified Birth Certificate (Original &1photocopy) C. College Entrance Test Result (Original &1photocopy) D. Medical Certificate (Original & 1 photocopy) E. Transcript of Records (Original & 2 photocopy) F. Certificate of Eligibility to Transfer

58

G. College Admission Evaluation Form/College Admission interview form (Original &1photocopy)

2 Fill up the enrolment

advising form, write legibly Name, Course, major (if any), College, Year Level, Semester, School Year, Subject ID, Subject Code, Subject Description, Units, Time, Days, Room and Student Number.

3 Present duly accomplished Advising form for approval of the Dean of Admission


10 mins. Class/ Program Adviser Dean of Admission




59






Enrolment procedure for Cross Enrollee




FORMS

1. Proceed to the University Dean of Admission Office

Present the following document in two (2) long brown envelope

‐ Certificate of Eligibility to CROSS-ENROLL

‐ Medical Certificate (Original & 1 photocopy)

2 Proceed to the college where the subject/course you intend to cross enroll is offered with a duly accomplished admission application form;

60

enrollment advising form will be issued.

3 Fill up the enrolment advising form, write legibly Name, Course, major (if any), College, Year Level, Semester, School Year, Subject ID, Subject Code, Subject Description, Units, Time, Days, Room and Student Number.



10 mins. Class/ Program Adviser





61





Tuition:

Description Amount (Per Unit) Graduate Studies (Doctorate) PhP 350.00 Graduate Studies (Masters) PhP 220.00 Bachelor of Laws PhP 70.00 Old Students (all colleges) PhP 30.00 New Students (all other colleges) PhP 30.00 Corporate Courses PhP 200.00

Other Fees:

Description Amount REGISTRATION - (New Undergraduate) PhP 50.00 REGISTRATION - (New Graduate) PhP 150.00 REGISTRATION - (New Corporate) PhP 150.00

Related Learning Experience (RLE):

Description Amount per Hour

Affiliation per Hour

Regular and Corporate Nursing PhP 20.00/hr PhP 10.00/ hr

62

REGISTRAR’S OFFICE

Office Days and Hours

Availability of the services Monday- Friday 8:00 AM – 5:00 PM

Requirements: 1. Official Receipt / ID / Clearance 2. Birth Certificate (NSO Authenticated) 3. Marriage Contract, if married 4. Form 137-A 5. CEFT & TOR (for transferee students) 6. Certification from the Dean that Thesis Bound Books (Graduate & Undergraduate courses) or Dissertation Bound Books (Doctoral Courses) are submitted to the College Dean concerned. 7. Authorization letter for those who wish to claim Diploma/Transcript of Records but could not come personally to the Registrar's Office. 8. Picture 2"x2" (1 piece) 9. Affidavit of Loss (for request of issuance of reproduced diploma) 10. Original and Photocopy of TOR, Diploma, for issuance of CAV and RLE - Nursing students.

Duration: A minimum of twenty (20 minutes per transaction depending on volume of requests.)

63

STEP

CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE

ACTIVITY

FEE PERSON

RESPONSIBLE

FORMS

1 Secures request form from window/staff in-charge of the course.

Give client request form 5 seconds NONE Request Form

2 Fills up request form and return filled up form to staff in-charge for processing.

Processes/Assesses requested documents 5 minutes NONE Request Form

3 Pay and secures Official Receipt from Cashier's Office

Receives payment and Issues Official Receipt 1 minute For Filipino Students: TOR - P 100.00/page Diploma 150.00 (Undergraduate) 200.00 (Graduate) Certs. 50.00/cert. For Foreign Students: TOR - P 400.00/page Diploma 600.00 (Undergraduate) 800.00 (Graduate) Certs. 200.00

Official Receipt

4 Submits request form with official receipt to window/staff in-charge of the course.

Schedules release of documents 5 seconds NONE Request Form

5 Prepares Documents requested Reviews Documents prepared Signs documents prepared

5 minutes 5 minutes 5 secs/ signatory

NONE TOR, Diploma, Certs.

6 Receives requested Documents (TOR, Diploma, Certification)

Issues TOR, Diploma, Certification as requested

10 seconds NONE Diploma

END OF TRANSACTION

64

Issuance of Certificate of Eligibility for Transfer (CEFT)

STEP


ACTIVITY

FEE PERSON RESPON-

SIBLE

FORMS

1 Secures request form from window/staff in-charge

Gives client request form 5 seconds Staff in-charge

Request Form

2 Fills up request form and returns duly accomplished form to staff in-charge for processing.

Processes/Assesses requested documents

5 minutes Staff in-charge

Request Form

3 Pays and secure Official Receipt from Cashier's Office

Issues Official Receipt 1min. For Filipino Students: TOR - P100.00/page CEFT - 100.00/page Certifications - 50.00/cert. For Foreign Students: TOR - P 400.00/page CEFT - 400.00/page Certifications - 200.00

Cashier's Office

4

Submits request form with Official Receipt to window/staff in charge

Schedules release of documents

1min.

Clerk / Encoder

TOR/CEFT/Certs.

5 Prepares Certificate of Eligibility for Transfer. Documents prepared for signature

5 minutes 10 seconds

Clerk / Encoder

TOR/CEFT/Certs.

6 Receives requested Documents (TOR, CEFT, Certifications)

Issuance of TOR, CEFT, Certification as requested

10 seconds Staff in-charge

TOR/CEFT/Certs.

65

Evaluation of grades

STEP


FEE PERSON

RESPONSIBLE

FORMS



Request Form

2 Fills up request form and returns duly accomplished form to staff in-charge for processing.

Processes/Assesses requested documents


Request Form

3 Receives evaluation of grades Grades evaluated 5 minutes Staff in charge

66

Issuance of Reproduced Diploma

S TEP


ACTIVITY

FEE PERSON RESPON

SIBLE

FORMS



Request Form

2 Fills up request form and return filled up form together with affidavit of loss of diploma to window/ staff in charge

Processes request 5 seconds Staff in-charge

Request Form


Secures official Receipt 5 seconds For Filipino Students: P 187.50 per Diploma For Foreign Students: P750.00 per Diploma

Cashier’s Office

Official Receipt

4 Present O.R. to window/ staff in charge/

Reproduction of Diploma 3 minutes Clerk/ Encoder

5 Reproduced Diploma for signature 1min. College Dean, Univ. Secretary, President

6 Receives Diploma Issues Reproduced Diploma 10 seconds Staff in charge

END OF TRANSACTION

67

Issuance of Completion Form

S TEP


FEE PERSON RESPONSI

BLE

FORMS

1 Secures Completion form from window/staff in-charge of the course.

Give client completion form 5 seconds Staff in charge

Completion Form

2 Fills up appropriate space with complete information

Advises client to follow procedures 10 seconds Staff in charge

Completion form

3 Return filled up Completion form to window/ staff in charge

For processing 5 mins Staff in charge

4 Pays and secures Official Receipt from Cashier’s Office

Issues O.R. 1 minute For Filipino Students: P 50.00- undergrad P100.00- graduate For foreign students: P200.00

Cashier’s Office

Official Receipt

5 Secures signature of University Registrar

University Registrar signs document 5 seconds Univ. Registrar

Completion form

6 Secures signature of College Dean

College Dean signs 5 seconds College Dean

7 Secures signature of faculty concern

Faculty concerned signs 5 seconds Faculty

8 Submits completed form to window/ staff in charge

For proper recording and filing 5 seconds Staff in charge

END OF TRANSACTION

68

Issuance of Certification, Authentication, Verification (CAV) for Endorsement to Department of Foreign Affairs (DFA)

S TEP


FEE PERSON RESPONS

IBLE

FORMS

1 Secures CAV request letter from window/ staff in charge

Gives CAV request letter to client 3 seconds Staff in charge

CAV request letter

2 Submits filled up request letter with original and 1 set (photocopies of TOR, Diploma, RLE) to window/ staff in charge

Verifies and authenticates documents

5 minutes Staff in charge

CAV Request Letter with photocopies of TOR , Diploma, RLE

3 Pays and Secures OR from Cashier’s Office

Receives Payment and issues Official Receipt

5 seconds For Filipino students: P100.00- Cert./ Endorsement P500.00- Authentication For Foreign Students: P400.00- Certification P200.00- Authentication

Cashier’s Office

4 Submits OR to window/ staff in charge

Prepares certification/ authentication 5 seconds Clerk certification

5 CAV for signature 3 seconds Registrar CAV request letter Certification authenticated, Copies of

69

TOR, Diploma, RLE

6 Issues Certified, authenticated and verified documents

3 seconds Staff in charge

CAV request letter Certification authenticated, Copies of TOR, Diploma, RLE

7 Receives CAV documents Clerk END OF TRANSACTION

70

Authentication of documents

S TEP


ACTIVITY

FEE PERSON

RESPONSIBLE

FORMS



Request Form

2 Fills up request form and submit filled up form with original and 4 sets of photocopied documents to be authenticated to in charge of the course.

Receives form for verification/ assessment


Request Form, TOR, Diploma Certification


Issues Official Receipt 1 minute For Filipino Students: P 50.00/ set of documents For Foreign Students: P 200.00/ set of documents

Cashier’s Office

TOR, Diploma, Certification(RLE)

4 Submits request form with OR to staff in charge

Receives and evaluates documents

3 minutes Staff in charge

5 Documents authentication 3 seconds Univ. Registrar

6 Receives authenticated documents Releases documents 3 seconds Staff in charge

END OF TRANSACTION

71

FEEDBACK MECHANISM

Your comments and suggestions will help us improve the delivery of our services.

You may do any of the following:

Accomplished our Feedback Form. Inform the Security Guard on Duty at the Administration Building or approach our Officer of the Day assigned in the Public

Assistance Desk. Email to www.wmsu.edu.ph

72

FEEDBACK FORM

Please let us know how we have served you. You may use this form for compliments, complaints, or suggestions. Simply check the corresponding box.

Compliment Complaint Suggestion

Person(s)/ Unit/ Office Concerned or Involved: __________________________________________________________________

Facts or Details Surrounding the Incident: ______________________________________________________________________

(Please use additional sheet/s if necessary)

Recommendation(s)/ Suggestion(s)/ Desired Action from our Office: ________________________________________________

__________________________________________________________________________________________________________

(Please use additional sheet/s if necessary)

----------------------------------------------------------------------------------------------------------------------------------------------------------------

Name (Optional):___________________________________ Office/Agency: _______________________________________

Address:___________________________________________________________________________________________________

Contact Number(s) (if any): __________________________ E-mail Address (if any): _______________________________

Signature: _________________________________________ Date: _______________________________________________

CHARTER NG MGA

MAMAMAYAN NG WMSU

2

TABLE OF CONTENTS

Numero ng Pahina Numero ng Pahina

University Profile 3 Job Orders from internal clients Campuses, Colleges & External Studies Units 4 Job Orders from other clients Curricular Offerings University Garment WMSU Job Orders from internal clients Vision and Mission 9 Job Orders from other clients Administrative Services Student’s Uniform Human Resource Management Office 10-13 University Food Service Center Processing of Appointments Job Orders from internal clients Remuneration Job Orders from other clients Other personnel requests Finance Service 45-48 Records and Archives Office 14 Accounting Office University Supply Office 15-23 Assessment Section Requisition Budget Office Bidding Process Annual Budget Proposal Purchase Order Cashier’s Office Delivery & Acceptance Collection of Fees Payment Library Services 49 Property Management Office & 24 Availing Borrower’s Card University Service Center Internet Services Procedure Admission’s Office 51-61 Inventory Taking Admission Guide University Health Services Center 25 Enrolment Procedure for New Students Physical Examination of Enrolment Procedure for Old Students Students, faculty, staff Enrolment Procedure for Returning Students Office of Security Service 26-32 Enrolment Procedure for Transferees Security Checks and Inspection Enrolment Procedure for Cross Enrollee Procedures Registrar’s Office 62-70 At the gates for incoming personnel Issue of Certificate of Eligibility for Transfer At the gates for incoming vehicles Evaluation of Grades Robbery, Theft and Burglary Issuance of Reproduced Diploma In case of fire Issuance of Completion Form Building Evacuation Guidelines Certification, Authentication,Verification for Endorsement (In case of Fire, Earthquakes & Bomb to Department of Affairs (DFA) Threats) Authentication of Documents Auxiliary Services 33-44 Feedback Mechanism 71 University Press Feedback Form 72

3

CAMPUSES, COLLEGES & EXTERNAL STUDIES UNITS WMSU leads the region in training students to become competent and Competitive professionals through the following colleges and institute: College of Agriculture College of Architecture ESU Location College of Communication and Humanities (City/Municipality/Province) College of Criminology Tungawan Tungawan, Sibugay College of Education Ipil Ipil, Zamboanga Sibugay College of Engineering and Technology Sta. Clara Naga, Zamboanga Sibugay College of Forestry and Environmental Studies Siay Siay, Zamboanga Sibugay College of Home Economics Imelda Imelda, Zamboanga Sibugay College of Law Diplahan Diplahan, Zamboanga Sibugay College of Nursing Malangas Malangas, Zamboanga Sibugay College of Physical Education, Recreation and Sports Alicia Alicia, Zamboanga Sibugay College of Public Administration and Development Studies Mabuhay Mabuhay, Zamboanga Sibugay College of Science and Mathematics Olutanga Olutanga, Zamboanga Sibugay College of Social Sciences Zamboanga del Sur Pagadian City College of Social Work and Community Development National High School Institute of Asian and Islamic Studies Pitogo Pitogo, Zamboanga del Sur Aurora Aurora, Zamboanga del Sur Molave Molave, Zamboanga del Sur WMSU also maintains the following campuses: Curuan ESU Zamboanga City Campus Location Area WMSU Main Campus, Lot 1 Baliwasan, Zambo. City 5.7 has Main Campus, Lot 2 Baliwasan, Zambo. City 2.2 has College of Agriculture San Ramon, Zambo. City 20.0 has College of Agriculture San Ramon, Zambo. City 200.0 has WMSU External Studies Units Malangas External Unit Campus Malangas, Zambo. Del Sur 3,600 sq.m WMSU Integrated CISs Dumingag Campus Dumingag, Zambo. Del Sur 72 has (Zamboanga del Sur Agricultural College)

4

CURRICULAR OFFERINGS I. GRADUATE LEVEL (DEGREE)

1. Doctor of Public Administration (DPA) 9. Master of Science in Teaching 2. Doctor of Philosophy in Education (Ph.D.) Major: Biology 3. Doctor of Education (Ed.D.) Chemistry

Major: Educational Administration Physics 4. Doctor of Philosophy in Science Education 10. Master of Arts in Nursing (MAN)

Major: Biology Fields of Specialization: Chemistry Medical‐Surgical Nursing Physics Nursing Education Mathematics Education 11. Master of Nursing (MN)

5. Master of Public Administration (MPA) Fields of Specialization: Fields of Specialization: Personnel Administration Medical‐Surgical Nursing Organization and Management Maternal and Child Health Nursing

Fiscal Administration Psychiatric‐Mental Health Nursing Program Dev. and Adm. 12. Master of Social Work (MSW)

6. Master in Local Government Administration (MLGA) Fields of Specialization: Fields of Specialization: Social Administration

Socio‐Economic Dev. Adm. Community Organization Political Dev. Administration Clinical Social Work Practice

7. Master of Arts in Education (MA) Major: Special Education 13. Master of Science in Physical Education (MSPE)

Educational Administration Field of Specialization: Educational Guidance Dance Psychology Recreation Social Studies Sports Language Teaching (English) 14. Master of Science in Structural Engineering

8. Language Teaching (Filipino) 15. Master of Science in Environmental Engineering School Health Education Fields of Specialization:

Home Economics Environmental Management and Technology (EMT) Mathematics Education Water and Wastewater Engineering (WWE)

9. Master of Arts in Science Education

5

16. Master of Engineering Education 3. Bachelor of Science in Agricultural Business (BSAB) Fields of Specialization: 4. Bachelor of Agricultural Technology (BAT)

Civil Engineering 5. Bachelor of Science in Agricultural Engineering (BSAE) Electrical Engineering 6. Bachelor of Science in Forestry (BSF) Mechanical Engineering 7. Bachelor of Science in Nursing (Consortium w/ Basilan State

Environmental Engineering College Information and Communication Technology 8. Bachelor of Science in Nursing – Revised

17. Master of Science in Agronomy 9. Special Curricular Programs in Bachelor of Science in Nursing 18. Master of Science in Criminal Justice (MSCRIM) For M.D. and Health Related Degree Graduate

For Non‐Health Related Degree Graduates GRADUATE LEVEL (NON‐DEGREE) 10. Bachelor of Science in Nursing Special Program for Chinese Students

1. Professional Diploma in Education (P.D.) 11. Bachelor of Elementary Education (BEED) Major: Language Teaching (English) Major: Pre‐School Education Educational Administration Mathematics 2. Professional Master in Nursing Certificate (PMNC) Special Education Fields of Specialization: General Education Medical‐Surgical Nursing Maternal and Child Health Nursing 12. Bachelor of Secondary Education (BSED) Psychiatric‐Mental Health Nursing Major: English 3. Certificate in Governmental Management (CGM) Filipino

Fields of Specialization: Values Education Personnel Administration Music, Arts and Physical Education Organization and Management Physical Science Fiscal Administration Biological Science Program Development and Administration Social Studies

II. UNDERGRADUATE LEVEL (POST BACCALAUREATE) 1. Diploma Program in Physical Education (DPPE)

UNDERGRADUATE LEVEL (BACCALAUREATE) 1. Bachelor of Laws (LLB) 2. Bachelor of Science in Agriculture (BSA) Major: Crop Science Animal Science

6

13. Certificate in Special Education Program 37.Bachelor of Arts (AB) Open University System (OUS) Major: English

14. Professional Education Certificate (PEC) Filipino 15. Bachelor of Science in Home Economics (BSHE) Political Science 16. Bachelor of Science in Nutrition and Dietetics (BSND) Mass Communication‐Journalism 17. Bachelor of Science in Food Technology (BSFT) Mass Communication‐Broadcasting 18. Bachelor of Science in Civil Engineering (BSCE) 38. Bachelor of Science in Economics (BSEco) 19. Bachelor of Science in Mechanical Engineering (BSME) 39. Bachelor of Science in Psychology (BSPsych) 20. Bachelor of Science in Electrical Engineering (BSEE) 40. Bachelor of Science in Islamic Studies (BSIS) 21. Bachelor of Science in Computer Engineering (BSCoE) 41. Bachelor of Science in Criminology (BSCrim) 22. Bachelor of Science in Computer Science Major: Police Administration

Major: Information Technology 42. Bachelor of Physical Education (BPE) Software Technology 43. Bachelor of Science in Accountancy

23. Bachelor of Science in Geodetic Engineering (BSGE) 44. Bachelor of Science in Hotel and Restaurant 24. Bachelor of Science in Industrial and Management Engineering (BSIME) Management (BSHRM) 25. Bachelor of Science in Environmental Engineering (BSEnE) 45.Bachelor of Science in Environmental Science 26. Bachelor of Science in Sanitary Engineering (BSSE) 46.Bachelor of Science in Agro‐Forestry 27. Bachelor of Science in Architecture (BSArch) 28. Bachelor of Science in Social Work (BSSW) 29. Bachelor of Science in Community Development (BSCD) 30. Bachelor of Science in Biology (BSBio) 31. Bachelor of Science in Chemistry (BSChem) 32. Bachelor of Science in Mathematics (BSMath) 33. Bachelor of Science in Physics (BSPhysics) 34. Bachelor of Science in Statistics (BSStat) 35. Special Degree Program for Foreign Students (3‐year and 1 summer course)

Degree: Bachelor of Science in Computer Science Bachelor of Arts in Economics/Business

36. Bachelor of Arts in Asian Studies Major: Southeast Asian Studies

7

UNDERGRADUATE LEVEL (PRE‐BACCALAUREATE) 3.Bachelor of Secondary Education Major: English

1. Diploma in Agricultural Technology (DAT) Mathematics 2. General Engineering (2 years) Music, Arts, and Physical Education 3. Certificate in Drafting Technology Biological Science 4. Certificate in Building Technology & Utilities Social Studies 5. Certificate in CADD 4. Bachelor of Science in Accountancy 6. Associate in Computer Science 5. Bachelor of Science in Criminology 7. Diploma in Food Processing 6. Bachelor of Science in Psychology 8. Special Tertiary Education Program (STEP) 7. Bachelor of Agricultural Technology

for Exceptionally Abled Students and Youths (EASY) 8. Bachelor of Science in Social Work 9. Diploma in Sports Coaching (DISC) 9. Bachelor of Science in Community Development 10. Diploma in Arabic Language (DAL) 10. Bachelor of Science in Computer Science 11. Certificate in Asian Language Proficiency (CAL) 11. Bachelor of Science in Civil Engineering 12. Bachelor of Arts Major in Political Science

III. EXTERNAL STUDIES UNITS (ESU) GRADUATE 1. Master of Arts in Education 2. Master of Public Administration POST BACCALAUREATE 1. Professional Education Certificate 2. General Education Curriculum BACCALAUREATE 12. Bachelor of Laws 13. Bachelor of Elementary Education

Major: English Filipino Mathematics General Education Special Education

8

IV. NON‐FORMAL EDUCATION

IN‐CAMPUS

1. Baking 2. Basic Automotive Mechanic 3. Basic Computer Repair 4. Basic Electronics 5. Cellphone Repair 6. Cooking/Food Processing 7. Cosmetology 8. Garment Technology 9. Master Cutting 10. Novelty 11. Practical Electricity/Motor Rewinding 12. Ref. and Aircon. Repair

OFF‐CAMPUS

1. Baking 2. Basic Automotive Mechanic 3. Basic Computer Repair

9

WMSU @ 108

Ang Western Mindanao State University ay nagsimula bilang isang paaralang pansekundurya anong 1904, Noong

1914, ito ay nagging isang Provincial Normal School. At naging Zamboanga Normal School noong 1918, at napangalanang

Zamboanga Normal College noong 1961. Ito ay nabago at napangalanang Zamboanga State College noong 1969 sa bisa ng RA

5492.

At noong 1978, nilagdaan ng dating Pangulong Ferdinand E. Marcos sa bisa ng PD 1424 ang pagbabago ng pangalang

Zamboanga State College sa Western Mindanao State University na siyang pangalan ngayon.

VISION

Maging sentro ng kahusayan at internasyonal na makilalang pangunahing institusyon sa pagpapaunlad ng yamang-tao

at pananaliksik sa bansa at sa rehiyon ng ASEAN

MISSION

Magturo at magkaroon ng mahusay, maunlad at may malawak na kaalamang pampropesyunal at teknikal na yamang-

tao para sa socio-ekonomiko, pulitikal at teknolohikal na pag-unlad ng rehiyon at ng bansa.

Pagsisikapang palawakin ang kaalaman at ang mga gamit nito sa lipunan sa pamamagitan ng pananaliksik sa

teknolohiya, at sa natural, pisikal at sosyal na mga agham.

10

I. SEBISYO PANG-ADMINISTRATIBO

HUMAN RESOURCE MANAGEMENT OFFICE

PAGPOPROSESO NG MGA APPOINTMENT

HAK-BANG

APLIKANTE NAKATAKDANG PAGLILINGKOD

PANAHONG ITATAGAL

BAYAD TAUHANG MAY PANAGUTAN

FORMS

1. Isabmit ang kanyang application letter sa opisina ng Presidente

2. Tatanggapin ang application letter at pagkatapos ipadadala ito sa opisina ng HRM

Opisina ng Presidente

3 Tatanggapin ang application letter. Para sa posisyong Faculty Ipadadala sa HRMO ang application letter sa DEAN/Principal/Direktor na Kinauukulan para sa interbyu ng Local Komite. Para sa posisyong administratib lahat ng application letter ay itatabi ng HRMO para isabmit sa Selection Board.

3-5 minuto

HRMO HRMO Staff

4 Ipadadala ang resulta ng interbyu ng Lokal Komite sa Selection Board.

2 araw matatapos ang interbyu

Dean/Direktor/Principal

11

5 Gumawa ng rekomendasyon sa Presidente

2 araw pagtapos ng deliberasyon

Ang Selection Board ng Faculty at Adm. Personel

6 Aaprubahin O di aapprubahin ang rekomendasyon ng Selection Board O gagawa ng sariling pagpili at ipadadala ang resulta sa HRMO para sa paghahanda ng Appointment

1-2 araw Presidente

7 Ihahanda ang appointment at isasabmit ito sa Bise Presidente para Academic Affairs/Admi. & Finance para sa kanilang lagdad.

30 minuto HRMO

8 Isasabmit ang appointments sa Presidente para sa kanyang lagda.

5 minuto Bise Presidente

9 Irerelis ang appointment sa Records Office

5 minuto Opisina ng Presidente

10 Irerelis ang mga kopya ng appointment sa HRMO, payroll at sa kinauukulang empleyado. Tatlong kopya ang ibibigay sa HRM office para sa Board of Regents, Civil Service Commission at sa 201 fayl.

5 minuto Records Section

11 Isang report sa Personnel Actyion (ROPA) ang ipadadala sa CSC.

Bago ang Ika-15 araw ng susunod

na buwan.

HRMO

12

Kapag tanggap na, ang appointee ay kailangang mag-sabmit ng sumusunod na rekwayrments para sa first payment sa Human Resource Manangement Officer II: 1. Personal Data Sheet with 2 pictures (2”X2”) (CSC Form 212) 2. Panunumpa sa Katungkulan 3. Dalawang (2) kopya ng Report ng First Day of Service 4. Position Description Form (PDF) 5. Medical Certificate na may Documentary Stamp at Result ng Medical Physical Tests (Form 11) 6. Assets & Liabilities and Net worth 7. Kopya ng CSC Report of Rating/RA 1080 (For eligibles) 8. Kopya ng Birth Certificate (Para sa mga may-asawa) 9. Kopya ng Marriage Contract 10. Kopya ng NBI Clearance 11. Transcript of Records 12. GSIS application for membership 13. Philhealth Insurance Application (PMRF) 14. Kopya ng Clearance mula sa dating opisina (For re-employment) - Wakas ng mga Hakbangin-

Remunerasyon

Hakbang Hakbangin Taong may Pananagutan 1 Isasabmit ng appointee ang mga kailangang dokumento 2 HRMO II, kapag kumpleto na, ikokoleyt at ifoforward sa payroll section para

sa first payment.

3 Sa Karaniwan, tatagal ang Gawain ng mga 2-5 araw.

13

IBA PANG PERSONNEL REQUESTS. Uri ng Form Petsa ng Application Panahon/Oras ng

Pagpoproseso Rekwayrd Attachments

1. Flexi time schedule At least 1 linggo bago ang araw ng kabisaan

2 hanggang 5 araw Rekomendasyon mula sa immediate supervisor

2. Service Record Immediate 2 hanggang 5 minuto request form3. Certification of Employment

Immediate 2 hanggang 5 minuto request form

4. Pagpoproseso ng application for leave

Bago ang sabmisyon ng Daily Time Record

10 hanggang 15 minuto -Leave form with Medical Cert. ( if SL higit sa 5 araw -Letter of request for Vacation Leave (Para mahabang bakasyon)

5. Kumuha ng kinakailangang form sa opisina ng HRM

- 1 hanggang 5 minuto request form

Note: Persons in charge; HRMO II, HRM Asst, Clerk II.

14

RECORDS AND ARCHIVES OFFICE

Hakbang Aplikante Nagbibigay Serbisyo Panahon na saklaw na

gawain

Bayad Taong may Pananagutan

FORMS

1. Para magkaroon ng track sa files ng mga hiniram ang log book o change out slip ay manatili.

Records and Archives Officer

2. Ang loan period ng mga record ay hanggang isang lingo lamang depende sa klasipikasyon ng mga files.

3 Upang permanenteng masubaybayan ang change out slip agad sa Records ang Achives Office.

Personnel in-charge of files

15

UNIVERSITY SUPPLY OFFICE

Requisition

HAK-BANG


PANAHONG

ITATAGAL


FORMS

1. Mag-laan ng Annual Procurement Plan, Lahat ng bibilhin ay dapat nakapaloob sa aprobadong badget ng kinauukulan at dumaan sa masusing at mausisang pagpaplano ng bawat yunit

7 Kalendar days

2. Maghanda ng Purchase Request batay sa aprobadong APP.

Supply Office

3 Alamin kung may pandang nakalaan at kung ito’y naayon sa inilaang gugulin

Accounting

4 Approval ng gastos ayon sa kabisaan, nito istandard at ugalidad ng rekwisisyon

Pangulo- Kung ang kabuuang halaga ay higit sa sampung libong Piso (-P- 10,000.00)

Pangalawang Pangulo para sa Administrasyon at Pananalapi kung ang kabuuang halaga ay mababa sa sampung libong piso (-P- 10,000.00)

PRESIDENT /VP-For Adm. & Finance

5 Ang pinagtibay na sipi ng Purchase Request ay isusumite sa BAC

Supply Office

16

Bidding Process

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1. Pre-procurement Bago isagawa ang anunsyo O ang paglathala ng Paaanyaya sa subasta, Ang BAC sa pamamagitan ng kalihim ay magpapatawag ang pulong para sa pre-procurement upang pagpasyahan ang diskripsyon, saklaw ng kontrata, ang BAC and panahong itatagal ng kontrata at susuriin kung ito ay umaalinsunod sa APP. Ang mga bibilhin na nakakahalaga ng Dalawang Milyon ay hindi na mangangailangan ng procurement conference.

Isang Kalendar Day Bids and Awards Committee

2. Anunsyo/Paglabas ng Paanyaya sa Subasta Sa lahat ng panahon, and paglalathala ng mga subasta ay dapat isagawa sa PhilGEPS. Ang pag-advertise ay dapoat isagawa nan minsan lamang sa isang taon sa mga pahayagang pambansa na laganap sa buong kapulungan bago and paglabas ng advertisement para sa kontratang isusubasta na kalakip ay

7 Kalendar Day Bids and Awards Committee

17

aprobadong badget ng Dalawang Milyong Pesos (2,000,000.00)

3 Tatakdain sa Pre-bid conference and eligibility requirements at ang teknikal at pinansyal na component ng kontrata na isusubasta. Kinakailangan ang mga kontratang isusubasta ay napaploob sa aprobadong badget na hinde baba sa isang milyong piso )P1,000,000.00). Ang Pre-bi conference ay maisasagawa ng BAC.

1 Kalendar day ( 12 Kalendar day bago umabot sa ika-4 na hakbang

Bids And Awards Committee

4 Pagsusumite at Resibo ng Subasta (kalakip ang pagbubukas ng subasta at ang eligibility check). Ang mga sasali sa subasta ay nararapat magsumite ng kanilang subasta sa pamamagitan ng kanilang awtorisadong kinatawan. Ang kanilang mga dokumentong pangsusubasta ay nasa dalwang magkahiwalay at silyadong dokumentong pangsubasta nangisusumite nag sabay.

1 Kalendar day


5 Pagkatapos ng subasta-Gagamitin ng BAC and pamantayang bagsak/pasado. Magiging maingat and BAC sa pagpapasya ukol sa eligibility at teknikal na pangangailang. Kung naisumite ng mga bidder and hinihinging pangangailangan ito’y mamarkahan ng pasado para sa

1 Kalendar day


18

particular na requirement na bubuksan ng BAC.

6 Post-Qualification Ang pinakamababang at pinakamamataas na Bidder ay dadaan sa Post-Qualification upang matukoy kung ang Bidder ay makatugon at maging responsib sa lahat ng requirements at mga condition nakalahad sa bidding Documents.

Isang araw Bids and Awards Committee

7 Pagpapaprubal ng Resolusyon/Pag-isyu ng Notice of Award

2 araw Bids and Awards Committee

8

Approval of resolution/Issuance of Notice of Award

Ang BAC ay nagrerekomenda sa HOPE. Ang award of contract sa bidder na may mababang Calculated Responsive Bid/Highest Rated Responsive Bid pagkatapos ng Post-Qualification. Ang aprub budget na dalawang milyon (2,000,000.00) pataas ay iiadvertise bago ilagay ang petsa ng issuance.

2 araw (1 araw para sa BAC resolution at 1 araw para sa Notice of Award)


9 Pre-bid Conference- before stage 4

Pag-uusapan ng Pre-bid ang mga ibang bagay ukol sa bidding, eligibility requirement at ng Technical at Financial components ng kontrak na dadaan sa bidding. Ang aprubadong

1 calendar day ( 12 calendar day


19

budget na dadaan sa bidding ay hindi hihigit sa isang milyong piso (P1,000,000.00). ang Pre-bid conference ay maaaring gawin sa deskripsyon ng BAC.

10 Pagsumite at pagtanggap ng Receipt of Bid. ( Ang bidders ay kailangang magsumite ng kanilang bids sa pamamagitan ng kanilang duly authorized representative. Sabay na isusumite ang dalawang magkahiwalay na kopya ng sealed bid documents. Ang unang envelope ay naglalaman ng technical component ng ginawang bidding, Kalakip ang eligibility requirements at ang pangalawang envelop ay naglalaman ng Financial Component ng Bidding.

. 1 araw

11 Ebaluasyon ng bidding. Ang BAC ay gagamit ng non discretionary “pass/fail” na pamantayan sa pag-eevaluate ng eligibility at technical requirements. Kung ang bidder ay magsusumite ng tamang requirements, ito ay mamarkahan ng pasado.


20

12 Post-qualification Ang bidder na may pinakamababang Calculated bid/pinakamataas na Rated bid ay sasailalim sa Post-Qualification para matukoy kung nacomply ng bidder ang lahat ng requirements at kondisyon na specified sa bidding documents

1 araw

Post-qualification Ang bidder na may pinakamababang Calculated bid/pinakamataas na Rated bid ay sasailalim sa Post-Qualification para matukoy kung nacomply ng bidder ang lahat ng requirements at kondisyon na specified sa bidding documents

13 Aprubal ng Resolution/Issuance of Notice of Award 2 araw ( 1 araw para sa BAC resolution at 1 araw para sa Notice of Award) Ang BAC ay magrerecomenda sa HOPE ng Award of Contract sa bidder na may pinakamababang bid/pinakamataas na Rated Rsponsive bid pagkatapos ng post-qualification ay kumpleto.

2 araw

14 Paghahanda ng Kontrata at Pagpipirma Ang BAC ay maghahanda ng kontrata o abstract ng bids para sa lagda ng Presidente

1 araw

15 Approval of contract by higher authority- Matapos lagdaan ang kontrata ng Presidente, irerelis

1 calendar day

21

ng BAC sa Supply Office para sa paghahanda ng Purchase Order para aprubahan ng Presidente.

16 Pag-iisyu ng Notice para sa pagpapatuloy. Pagkatapos maaprubahan ang Purchase Order, ibibigay ng Supply Office ang aprubadong Purchase Order sa nanalong bidder.

1 araw

Purchase Order

Hakbang Aplikante Nagbibigay Serbisyo Tagal ng Gawain

Bayad Taong may pananagutan

FORMS

1. Ihanda ang Purchase Order. Ang PO ay ihahanda pagkatapos aprubahan (Abstract) ng puno ng ahensya ang rekomendasyon ng BAC ayon sa kinalabasan ng bidding.

Supply Office

2. Paghahanda ng Budget Utilization Request (BUR)

Finance

3 Icertify ayon sa Availability ng allotment

Budget

4 Icertify ayon sa legalidad at pangangailangan

End-User

5 Aprubahan ang Purchase Order ayon sa rekomendasyon ng BAC

Pangulo

6 Ipaalam sa nanalong bidder o idedeliver ang aprubadong Purchase Order

Supply

22

DELIVERY AT PAGTANGGAP

Hakbang Aplikante Nagbibigay Serbisyo Tagal ng Gawain Bayad Taong may pananagutan

FORMS

1. Tanggapin at inspeksyunin ang mga na deliver na aytem na tumutugon sa Purchase Order.

Storekeeper

2. Ipaalam sa mga myembro ng Inspeksyon Kometi ang delivery para sa inspeksyon. Matapos ang inspeksyunin ng komite, ang storekeeper ay gagawa ng request para sa Commission of Audit representative para mainspek muli ang mga aytem sa loob ng 24 oras. Issusumite ng Supply Office ang mga report sa Commission of Audit delivery.

Storekeeper

3 Pagkatapos inspeksyunin, ang storekeeper ay maghahanda ng inskepsyon at acceptance report na pipirmahan ng End-user, Supply Officer at mga myembro ng inskepsyon kometi. Para sa enventaryo aytem ang Supply Officer ay pipirma sa acceptance report at equipement, ang Property Officer ay pipirma sa acceptance report.

Supply Office Property Mgt. Office

23

BAYARIN

Hakbang Aplikante Nagbibigay Serbisyo Tagal ng Gawain Bayad Taong may pananagutan

FORMS

1. Ihanda ang Disbursement Voucher at relis sa Accounting Section

Supply Office Clerk

2. Pre-audit para sa pagkokompleto ng mga dokumento at ihanda ang Journal Entry Voucher (JEV)

Accounting Clerk

3 I-certify para sa cash availability at pagkompleto ng mga dokumento.

Accountant

4 Inaprubahan ang Bayad Pangulo 5 Ihanda ang Tseke Cashier’s Clerk 6 I-countersign ang Tseke Pangulo at

Cashier Officer

24

PROPERTY MANAGEMENT OFFICE AND UNIVERSITY SERVICE CENTER

PROSESO

Hakbang Aplikante Nagbibigay Serbisyo Tagal ng

Gawain Bayad Taong may

pananagutan FORMS

1. ACKNOWLEDGMENT RECEIPT OF EQUIPMENT- (ARE)

1 araw Property Management Officer

2. Paglilipat ng Accountability 2 araw Property Management Officer

3 Magfill-up ng Request Maintenance Equipment Form


4 Minor na paglilinis para sa mga air-condition units

2 oras Property Management Officer

5 Major na paglilinis para sa mga air-condition units

3 oras Property Management Officer

6 Minor pag-aayos ng mga air-condition units

1 araw Property Management Officer

7 Major pag-aayos ng mga air-condition units

2 hanggang 3 araw


25

INVENTORY TAKING



FORMS

1. • Offices 2 days Property Management Officer

6 Colleges 3 days Property Management Officer

UNIVERSITY HEALTH SERVICES CENTER

PHYSICAL EXAMINATION OF STUDENTS, FACULTY AND STAFF



FORMS

1. Bagong Estudyante - Ipasa ang

resulta ng laboratoryo

Dating Estudyante - Mag Fill up

ng impormasyon data sheet .

Maghanda ng Medikal/Dental rekord. Retrieves medical/ dental record Kumuha ng Vital Signs, temperature, blood pressure, heart rate, respiratory rate, height/ weight, Snellen’s Test

10 minuto

20 minuto

University Nurse/ Dental Aide

Data Sheet

2. Magsagawa ng Pisikal Eksaminasyon

20 minuto Doktor Medical Record

3. Magbigay payo, Alagaan ang estudyante kung kinakailangan, magbigay ng laboratory request at prekripsyon kung kinakailangan.

10 minuto Doktor Laboratory request form, Medical Certificate

26

TANGGAPAN NG PAGLILINGKOD NA PANGKATIWASAYAN

PARAAN NG PAGSISIYASAT-PANGKATIWASAYAN

Para sa mga tauhang papasok sa tarangkahan

HAK- BANG


PANAHONG ITATAGAL


FORMS

1. Sisiyasatin ang mga IDs at uniporme ng lahat ng mga tauhang papasok.

10 segundo Director para sa pangkatiwasayan at mga kaukulang tauhan

2. Sisiyasatin din ang mga bag at iba pang mga dala-dalahin.


3 Ang mga armas at sandatang nakamamatay ay isusuko sa gate at bibigyan ng resibo para sa mga military at pulis.


4 Sasamsamin ang mga armas na dala ng mga mag-aaral. Ito ay ipagbibigay-alam sa Dean of Student Affairs


5 Tatanungin ang mga panauhing papasok kung sino ang ninanais nilang kausapin. Aalamin ito sa kinaukulang tanggapan. Bibigyan ng “visitor’s pass” pagkatapos na magbigay ng mapanaligang pakakakilanlan.

2 minuto Director para sa pangkatiwasayan at mga kaukulang tauhan

6 Hindi papayagang pumasok sa loob ng kampus ang sinumang panauhin na walang sapat na dahilan o sadyang pumasok sa kampus.

10 seconds Director para sa pangkatiwasayan at mga kaukulang tauhan

27

Sa mga tarangakahan para sa mga papasok na sasakyan

HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Sisiyasatin ang lahat ng mga sasakyang papasok sa kampus (estiker, pass, car trunks, under chassis, at iba pa). Dapat nakababa ang salamin ng mga bintana ng mga sasakyang papasok sa campus.


2. Idedeposito sa gate ang driver’s license ng mga motorcycle riders na papasok. Bibigyan ng claim stub ang mga ito. Isasauli ang lisensya paglabas ng gate, pagsauli ng claim stub.

15 segundo

3 Bibigyan ng visitor’s pass ang mga panauhin pagkatapos na may maihaharap na mapanaligang pagkakakilanlan.


4 Kinakailangang may gate pass ang anumang kagamitang pantanggapang ilalabas sa kampus. Kukunin ang nasabing gate pass sa Supply Office.


5 Sa pagsisiyasat ng mga sasakyan, dapat sundin ang di-matagal na pagbalam sa mga motorist.


28

Pagnanakaw

HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Ipagbigay-alam kaagad sa tanggapan ng Paglilingkod na Pangkatiwanayan (Tel. No. 992-2912). Ang anumang pagkawala ng mga pag-aaring personal. Maaari ring ipagbigay alam sa malapit na security personnel.


2. Pupuntahan kaagad ang lokasyon ng pangyayari gayundin bibigyan ng alarma ang mga gwardiya sa gate upang gawin ang paghahanap, inspeksyon at pagsamsam ng pinaghihinalaang nakaw na gamit.

20 segundo Security personnel

3 Ang mga may sala ay huhulihin at dadalhin sa security office para sa karampatang imbestigasyon at angkop na pagpapasya sa nasabing insidente.

1 oras Director para sa pangkatiwasayan at mga kaukulang tauhan

4 Sakaling walang sinumang nahuli at hindi nakita ang nawawalang gamit, ihaharap sa pulis ang nasabing kaso para sa lalong imbestigasyon at kalutasan ng kaso.

10 segundo

29

Sa panahong may sunog HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Agarang tawagan ang Fire Department (117 o 991-2267) at security (992-2912)/


2. Kung may napapansing pagbabanta, maghuhudyat ng babala, isang maiksing tunog at isang mahabang tunog.


3 Lahat ay aalis sa gusali at tutuloy sa kani-kanilang itinalagang lilisaning lugar o pinakamalapit na open field.

4 Pagpayuhang huwag tumalon mula sa mga bintana


5 Kapag nasa koridor, huwag tumakbo. Lumakad lamang patungo sa pinakamalapit na hagdanan.

6 Huwag magtulakan at magsigawan sa hagdanan.

7 Pagdating sa baba ng

30

gusali, tumakbo agad sa bukas na lugar.

8 Lumayo sa mga gusali, mataas na bakod, linya ng kuryente at mga nakalawit na kable ng kuryente.

9 Kung may pagkakataon magamit ang fire extinguisher, gamitin ito kapag nagsisimula pa lamang ang sunog at hindi pa nagkalat ang apoy.

10 Huwag tumakbo papunta sa mga klasrum hanggat hindi sinasabing gawin ito.

11 Tutugon kaagad ang Fire Safety Team habang ipagbibigay-alam kaagad sa Bureau of Fire Protection para sa pagtulong

12 Tutunog ang “all clear” signal (isang mahabang tunog).


31

Mga panuntunan sa paglisan sa mga gusali: Sa panahon ng Sunog, Lindol at Pagbabanta ng Bomba

HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Pagkatapos ng tiyak na hudyat ng babala, limang (5) maiiksing tunog at susundan ng isang mahabang tunog ang maririnig, kinakailangang lisanin na ng lahat ng mga mag-aaral, guro, mga kawani gayundin ng mga panauhin ang mga klasrum, laboratory, aklatan, mga tanggapan at Canteens

3 minuto Director para sa pangkatiwasayan at mga kaukulang tauhan

2. Mahinahon ngunit dali-daling umalis sa kinaroroonan at pumunta sa itinakdang lugar. Sundin ang bilin ng emergency leader. Huwag matatakot.

3 Dapat nakakandado ang mga tanggapan bago pa man ito lisanin. Sa pagbabanta ng bomba, iwang nakabukas ang mga tanggapan pagkatapos na kunin ang mga mahahalagang bagay. Makatutulong at mapadali ang gamwing pagsisiyasat.


4 Pagpayuhan ang mga gumagamit ng mga gusali ng paaralan na pumunta sa mga sumusunod na

20 seconds Director para sa pangkatiwasayan at mga kaukulang tauhan

32

itinakdang lugar na paglilisan: ADMIN,OP, at GYMNASIUM- pumunta sa Rotonda Area LIBRARY, CSS, CCH, RESEARCH at COLLEGE OF LAW- pumunta sa WMSU parking area. CED at CPADS- pumunta sa open stage area. CET, CArch, HEALTH CENTER at SPED- pumunta sa open stage area. CNursing at CHEND- pumunta sa open stage area PRE-SCHOOL at ELEM SCHOOL- pumunta sa basketball court area. CSM, IAIS, CSWCD- pumunta sa open area sa harap ng food court. ICRIM at MSA- pumunta sa open area sa harap ng food court.

33

PANTULONG SERBISYO

PAMPAMANTASANG PALIMBAGAN

Job Orders from Internal Clients HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Kumuha ng Purchase Request (PR) Form sa Supply Office

.

2. Punan ng mga tamang specifications ng mga materyales ang request form.

3 Isumite ang mga request form Supply Office para sa paghahanda ng Job Order.

4 Isumite ang Job Order sa Accounting para sa Alokasyon ng pondo at aapubahan sa Opisina ng Pangulo.

20-30 minutes Supply Officer

5 Maglaan ng kopya ng aprubadong Job Order sa Pampamantasang Palimbagan para magawa ang Job Order.

The Supply Officer

6

Imprinta /Pagisahin ang mga material na hinihiling. Ang nakalaang oras uang tapusin ang Job Order ay depende sa dami o kung gaano karami ang

Pampamantasang Palimbagan

34

hinihiling mga koypa. 7 Kung ang Job Order ay

kumpleto na, ang mga natapos na produkto ay ipapadala na ng Pampamantasang Palimbagan sa mga hinihiling na unit. Ang Pampamantasang Palimbagan ay mag-isyu ng Delivery Receipt.

10 hanggang 30 minuto

8 Inspeksyunin ang mga materyales na diniliber.

Myembro ng WMSU Inspector Committee

9 Isumite ang Statement of Account kasama ang delivery receipt at ang aprobadong kopya ng Job Order mula sa Supply Office.

University Press Staff

10 Ihahanda ang mga babayaran ng Pampamantasang Palimbagan. Ang pinal na babayarin ay sa Accounting Section

Supply Officer

11 Kolektahin ang mga bayad. Ang mga bayad ay ididiposito sa Account ng Pampamantasanag Palimbagan Ang hiwalay na cash book ay nasa pangangalaga ng University Cashier para sa Accounting at Auditing purposes.

University Cashier

12

Ang ikopya ng Official Receipt o ang number ng OR at ang petsa ng bayad para sa rekord ng Pampamantasang Pallimbagan.

University Cashier

35

Job Orders from other Clients



FORMS

1. Ang kliyente ay pupunta sa University Press at ibibigay ang job order

Inaasikaso ang pangangailangan ng mga kliyente. Ang Job Order ay maari ring idaan sa pamamagitan ng pagtawag sa telephono.


2. I-compute ang preso ng Job Order base sa kasalukuyang halaga ng mga materyales at paggawa. Kung sakaling ang mga materyales ay isusupply ng kliyente, tanging ang halaga ng paggawa ang ichacharge sa University Press.

20 to 30 minutes Manager or authorized staff

3 Sa mga mag-aaral at sa hindi mag-aaral, ang University Press ay mag-iissue ng pay slip para sa paunang bayad nang hindi kukulangin sa 30% na kabuuang presyo ng Job Order. Gagawin ang pagbabayad sa WMSU Cashier Section. Ang mga regular na Guro at mga kawani ng WMSU ay maaring magdeposito ng paunang bayad. Ang paunang bayad bilang deposito ay ibabalik lamang sa mga hindi kumpleto ang Job Order.

36

4 Sa pagkukumpleto ng Job Order, ang University Press ay mag-iissue ng pay slip para sa kabuuang bayad na ibabayad sa Cashier Section. Ang lahat ng bayad ay madedeposit sa Account ng University Press.

5 The client presents the Official Receipt to claim the finished product of the Job Order. A photocopy of the receipt or OR# is kept by the University Press for record purposes.

Ang kliyente ay ipapakita ang recibo para makuha ang

ipanagawa na Job Order. Ikopya

ang recibo o ang OR number para

itago ng University Press para sa record.

6 Lahat ng Job Orders na inirelis ay irerekord sa release book ng University Press.

37

UNIVERSITY GARMENT Job Orders from Internal Clients Hakbang Aplikante Nagbibigay Serbisyo Tagal ng

Gawain Bayad Taong may pananagutan FORMS

1. Kumuha ng Purchase Request (PR) Form sa Supply Office.

2. Punan ng mga tamang specifications ng mga materyales ang Request Form.

3 Isabmit ang mga Request Form sa Supply Office para sa paghahanda ng Job Order.

4 Isabmit ang Job Order sa Accounting Section para sa alokasyon ng pondo na aaprubahan ng Opisina ng Pangulo.

30 minuto Supply Officer

5 Maglaan ng kopya ng aprobadong Job Order sa University Garment para sa matapos ang proseso.

The Supply Officer

6 Tapusin ang trabaho ayon sa specification na nakalagay sa Job Order.

University Garment staff

7

Ihahatid ang natapos na produkto sa nagpagawa nito at ang resibo na

1 hanggang 2 minuto

University Garment

38

galing sa University Garment.

8 Suriin ang mga hinatid na produkto.

30 minuto A member of the WMSU Inspector Committee

9 Isumite ang Statement of Account kasama ang delivery receipt at ang kopya ng naaprubahang Job Order sa Supply Officer.

5 minuto University Garment Staff

10 Iproseso ang bayarin sa University Garment at ang pinal na proseso ay gagawin ng Accounting Section.

1 oras Supply Officer

11 Kolektahin ang bayad at ideposit sa account ng University Garment. Sa hiwalay na Cash Book ay mananatili sa University Cashier para sa pagbibilang at pagsusuri.


University Cashier

12 Anbg kopya ng Official Receipt o OR number at ang petsa ng pagbayad ay ibibigay sa University Garment para sa layuning irecord.


University Cashier

39

Job orders from other Clients STEP CUSTOMER/



RESPONSIBLE FORMS

1. Ang kliyente ay pupunta sa University Garment at ibibigay ang job order

Inaasikaso ang pangangailangan ng mga kliyente. Ang Job Order ay maari ring idaan sa pamamagitan ng pagtawag sa telephono.

1 minute Manager or authorized staff

2. I-compute ang halaga ng job order ayon sa halaga ng mga materyales at labor. Kung sakaling ang printing na mga materyales ay ibinigay ng kliyente tanging ang halaga ng lobo rang babayaran sa University Garment.


3 Isyuhan ng information slip ang kliyente para sa bayarin ng Job Order kasama ang University Cashier para sa pagbibigay ng Official Receipt.

University Garment Staff

4 Kapag kumpleto ang Job Order ang kliyente ay ipapakita ang Offical Receipt para makuha ang natapos na produkto. Ang ikopya ng Offical Receipt o OR number ay itatago ng University Garment para sa layuning irecord.

5 Lahat ng Job Order na inilabas ay recorded sa release book.

University Garment

40

Student Uniforms HAK-BAN

G


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1. Pagkatapos magbayad ng enrolment fees kasama ang bayad sa uniporme bilang miscellaneous, ipakikita ng mag-aaral ang kanyang COR sa University Garment Shoppe.

2. Kukunin ang sukat ng mag-aaral para sa kanyang uniporme pagkatapos ipakita ang OR at COR. Ihahanda na ang JO.

10 minuto In-charge

3 Tapusin ang trabaho ayon sa sukat ng JO.

10 minuto Garment Shoppe staff

4 Ipapaskil ang pangalan ng mag-aaral at maari lamang makuha kung ang OR at COR ay maipresenta.

Staff

41

UNIVERSITY FOOD SERVICE CENTER (UFSC)

Job Orders from Internal Clients HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Kumuha ng Purchase Request (PR) mula sa Supply Opis.

2. Isumite ang Request Form ayon sa tamang ispesipikasyon. .

3 Isumite ang Request Form sa Supply Opis upang maihanda ang JO.

4 Isumite ang JO sa Accounting upang mainhanda ang nilaang halaga at maipaaprubahan ng opisina ng presidente

20 minuto. Supply Officer

5 Maglaan ng kpya ng aprubadong JO para sa UFSC

15 minuto. The Supply Officer

6 Gawin ang catering service ayon sa takdang iskedyul

UFSC

7 Inspektyunin and mga materyales na nabili

20 minuto. Kasapi ng WMSU Inspection Committee

8 Isumite ang statement of Accounts kalakip and Delivery Receipt at kopya ng

20 minuto. UFSC

42

inaprubahang JO sa Supply Office

9 Ihahanda ang mga bayarin sa UFSC.

1-2 days Supply Officer/Accounting

10 Kolektahin ang mga bayad University Cashier 11 Maglaan ng kopya ng Official

Receipt O and numero ng OR na may petcha ng pagbayad ang dapat ibigay sa UFSC .

20 mins. University Cashier

43

Job Orders from other Clients HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Ang kliyente ang magbooking para sa catering service ng UFSC Business Center, itala and lahat ng kailangang impormasyon tulad ng oras, petsa, lugar, contact person, activity, pre-group package food, atbp.

Ang kliyente ang magbooking para sa catering service ng UFSC Business Center, itala and lahat ng kailangang impormasyon tulad ng oras, petsa, lugar, contact person, activity, pre-group package food, atbp.

2. Ihanda ang Kontrata ng kliyenteng nagpa cater at bigyan ng payslip ayon sa npagkasunduan. Maaring o parsyal payment lamang.

15 minuto. Ihanda ang Kontrata ng kliyenteng nagpa cater at bigyan ng payslip ayon sa npagkasunduan. Maaring o parsyal payment lamang.

3 Ang Kliyente ay magbabayad sa University Cashier at maglaan ng kopya ng OR o ipakita lamang and pruweba ng pagbayad.

Ikumprima ang pagbayad at ihanda at maiprocesso ang kontrata upang amapirmahan ng magkabilang partido. Ang dalawang partido ang kailangan may sariling kopya ng kontrata.

5-10 minuto Ang Kliyente ay magbabayad sa University Cashier at maglaan ng kopya ng OR o ipakita lamang and pruweba ng pagbayad.

Ikumprima ang pagbayad at ihanda at maiprocesso ang kontrata upang amapirmahan ng magkabilang partido. Ang dalawang partido

44

ang kailangan may sariling kopya ng kontrata.

4 Tumungo sa catering services ayon sa takdang skedyul at hingiin ang naiwang balance kung sakasakaling parsyal lamang ang babayaran.

Tumungo sa catering services ayon sa takdang skedyul at hingiin ang naiwang balance kung sakasakaling parsyal lamang ang babayaran.

5

Kung sakaling hindi natuloy and ginawang booking ng kliyente, ang kayang paunang bayad ay hinde na maaring ibalik at trenta porsyento (30%) ng kabuuang halaga and dapat bayaran bilang paunang bayad.

Kung sakaling hindi natuloy and ginawang booking ng kliyente, ang kayang paunang bayad ay hinde na maaring ibalik at trenta porsyento (30%) ng kabuuang halaga and dapat bayaran bilang paunang bayad.

45

FINANCE SERVICE

ACCOUNTING OFFICE

ASSESSMENT SECTION

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1. Studyante/ Mag-aaral

Tumanggap ng encoded at enrolment form at naglalagay ng mga pangalan ng mga mag-aaral sa Kompyeter gamit and enrolment system

2 minuto Assessor

2. I-evaluate ang tuition at miscellaneous fee ng binayad ng mga mag-aaral na makalagay sa system

2 minuto Assessor

3 Studyante I-verify kung kabuuan o parsyal lamang ang binayad

Assessor

4 I-print and assessment form na may tiyak na halagang babayarin. Papuntahin ang estudyante sa Cashier Section

2 minuto Assessor

46

BUDGET OFFICE

ANNUAL BUDGET PROPOSAL

HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Simulan ang paghahanda ng Badget ayon sa University’s Development Plan

Unibersidad

2. Magbigay ng Memorandum sa Lahat ng Antos ng Kolehiyon/Departamento/Opisina

President eng Unibersidad

3 Isumite and kanilang mga Budget Proposal

Iba’t-ibang Opisina

4 Lahat ng Dekano/Unit/ Direktor

I-collate ang lahat ng kopya ng badget at ihanda ang kabuuang badget ng Unibersidad

2 linggo Budget Office

5 Tukuyin ang Budget Ceiling para sa Personal Services at CHED para sa MOOE

Department of Budget and Management

6 Pag-eevaluate Department of Budget and Management

7 Ang Budget Proposal ay ipandadala sa House of Representative para sa budget interview.


8 Papatawagin ang Pangulo ng Unibersidad upang maipagtanggol and budget proposal sa itinakdang panahon para sa budget hearing


9 Ihahanda ng senado and Committee on Finance

47

naipasang bill. 10

Patunayan at ipagtanggol ang inihandang budget sa Pagdining sa Senado

President

11 Imungkahi ang nararapat na pagbabago sa budget bill at ilahad ito sa senado para aprubahan

Committee

12 Lalagdaan para maging aatas ng General Apropriyasyon Act.

President

48

CASHIER’S OFFICE

COLLECTION OF FEES

Para sa Pagbayad, ang pagkolekta ay mula: 8 - 11:30 ng umaga at 1 3 ng hapon lamang.

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1. Ipakita ang order of payment

Tanggapin ang bayad at isulat and Opisyal na REsibo

1 minuto Kolekting Ofiser

2. Bayaran ang halaga ng order ng pagbayad

Tanggapin and perang ipinangbayad at bilangin ang halaga nito.


3 Isyuhan ng Orihinal na resibo at sukliaan (kung kinakailangan)


4 Tanggapin and ofisyal and resibo O sukli.

1 minuto

49

LIBRARY SERVICES

Availing Borrower’s Card

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1. Mga Bagong Mag-aaral Ipakita ang mga sumusunod:

‐ Katibayan ng pagka-rehistro

‐ Dalawang kopya ng 1x1 na litrato na may numero ng mag-aaral.

Mga Dating Mag-aaral

‐ Rekomendasyon/ Katibayan galling sa lybraryon ng paaralan o kahit sinong otorisadong opisyal.

‐ Para sa borrower’s card, ipakita ang opisyal na resibo.

‐ Isang kopya ng 1x1 na larawan.

Ipresenta ang COR ng semestreng ito nang sa gayon ay maibalideyt ang borrower’s card.

5 minuto P 25.00

50

Internet Services Workstations are available on a first-come, first-served basis from 8:00 AM – 5:00 PM from Monday- Saturday.

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1. ‐ Maglaan ng serbisyong pang internet at printing para sa riserts at iba pa.

1 oras 30 minuto

P10.00 P 5.00

University Librarian Internet Section

Ang mga aklat na maaring mahiram sa ala 1:00 ng hapon at gagamitin para sa magdamag ay kailangang maisauli kinabukasan ng hindi lalampas sa alas 9:00 ng umaga. Multa: Php 1.00/ araw

Ang aklat na hiniram sa umaga ay kailangan maisauli bago mag-alas 12:00 ng tanghali ng nasabing araw. Multa: Php 1.00/araw

Ang mga nakareserbang aklat ay nakalaan lamang para sa photocopying sa nakasaad na oras lamang. Multa: Php 1.00/ oras Nawala at Nasirang Aklat

‐ Ang aklat na nawala ay kailangang mapalitan ng aklat na kagaya rin ng aklat na nawala at may multang singkwenta pesos (P50.00).

‐ Ang nawawalang “borrower’s card” ay karapat-dapat na ipaalam agad sa tagapamahala sa silid-aklatan. Multa higit sa bente pesos (Php 20.00) ay mangyaring magbayad lamang sa kahera n gating paaralan

51

ADMISSION’S OFFICE

Admission Guide

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1. Bagong estudyante-Bayaran ang mga kaukulang bayarin para sa pisikal at medical na eksaminasyon

2- 3 minutes Bagong estudyante-Bayaran ang mga kaukulang bayarin para sa pisikal at medical na eksaminasyon

2 Pumunta sa Health senter ng unibersidad at itanong ang mga kaukulang pangangailang para sa pisikal/meikal na eksaminasyon. Mag-paeksamin at kumuha ng PME sertifikasyon

Natapos na Pisikal at Medikal na eksaminasyon

Pumunta sa Health senter ng unibersidad at itanong ang mga kaukulang pangangailang para sa pisikal/meikal na eksaminasyon. Mag-paeksamin at kumuha ng PME sertifikasyon

Natapos na Pisikal at Medikal na eksaminasyon

3 Tumungo sa koleksyon ng iyong napili at magpa-interbyu kung kinakailangan at mag-enrol sa nakalaang petsa ng enrolment.

Tumungo sa koleksyon ng iyong napili at magpa-interbyu kung kinakailangan at mag-enrol sa nakalaang petsa ng enrolment.

4 Kung hindi nakuha sa unang kursong iyong napili, maaring tumungo sa ikalawang kursong napili, ngunit kailangang kumpleto ang mga rekwirment sa susunod na kurso.

Kung hindi nakuha sa unang kursong iyong napili, maaring tumungo sa ikalawang kursong napili, ngunit kailangang kumpleto ang mga rekwirment sa susunod na kurso.

52

Prosedyur para sa Bagong Estudyante

HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Tumungo sa tiyak na kolehiyo para sa Admission

Kinaukulang kolehiyo Admisyon Kumite

Isumite ang mga sumusunod na mga dokumento at ilagay sa brown envelope, isulat and pangalang sa kanang itaas na bahagi

A. NSO Sertipiko ng Kapanganakan (Orihinal at 2 kopya)

B. NSO Sertipiko ng Kapanganakan

(Orihinal at 2 kopya) C. Resulta ng Patunay ng

Nakapasang Eksaminasyon sa Unibersidad (Orihinal at 1 kopya)

D. Form 138 (H.S. Card) (Orihinal at 1 kopya)

E. Sertipiko Medikal (Orihinal at 1 kopya) F. Sertipiko ng Mabuting Asal ang Pag-uugali (Orihinal at 1 kopya) G. Kolehiyo Admission Evalwasyon Porm/College Admission Interbyu Porm (Orihinal at 1 kopya)

Punan ng tamang impormasyon sa porm ng admisyon at isumite.

2 Gawan ng dalawang kopya

53

(photocopy) ang naaprubahan Admisyon Porm

3

Ipakita anf orihinal na kopya ng admisyon porm para mabigyan ng enrolment advising porm.

4 Punan ng mga tamang impormasyon ang enrolment advising porm, sumulat nang maayos. Pangalang, Kurso, at major (kung meron), Kolehiyo, Lebel, semester, at taon ng pag-aaral, subject ID, subject Code, subject deskripsyon, units, oras, araw at ang lugar O silid.

5 I-presenta and natapos na advising porm para aprubhan

Tumanagap at nasiyasat ng advising porm

10 minuto Adviser

6 Tumungo sa Encoding/Advising senter at ipakita and parubadong advising porm at i-photocopy ng admisyon porm.

7 Tumungo sa Assessment para sa Assessment ng mga bayad at magbayd.

8 Tumungo sa enlistment center para sa enlistment sa klase (para sa konpirmasyon at enrolment) at bibigyan ng Sertipiko ng Rehistrasyon.

9 Tumungo sa Kolehiyo at ipresenta and COR- a Berde na kulay na kopya.

Tumanggap ng berde na kopya

1 minuto Klase O Adbyaser ng Programa

10 Ang enrolment ay tapos na at kunin ang kopya ng COR

Hakbang ng Enrolment para sa mga datihang mag-aaral

54

Hakbang Aplikante Nagbibigay Serbisyo

Tagal ng Gawain Bayad Taong may pananagutan

FORMS

1. Kumuha ng clearance para sa enrolment mula sa kolehiyong kinabibilangan.

2 Ipakita ang natapos na clearance form para sa pagbibigay ng enrolment advising form.

Iniiwasto ang natapos na form.

10 minuto class/level/program adviser

3 Ifill-up ang enrolment advising form, isulat ang pangalan,Course, major (Kung mayron), Kolehiyo, Antas, Semester, Taong Panuruan, Subject ID, Subject Code, Subject Description, Units, Oras, Araw, Silid aralan at Student Number.

4 Ipakita ang natapos na advising form para sa pag-apruba.

Adviser

5 Pumunta sa encoding/advising center at ipakita ang inaprubahang advising form at inaprubahang admission form.

Pumunta sa Assessment Section para sa Assessment Fees, tapos magbayaran sa Cashier.

6 Pumunta sa Enlistment Center para sa pagpapaenlist ng klase; Confirmation of Enrolmen, kasunod ay ang pag-iissue ng Cetification of Registration o COR.

7

Kapag ang section/class ay puno na. Magrequest ng Increasing Form sa kolehiyo para dagdagan ang kanilang section/class

If section/class is full an alternative class will be provided or a request for increase in class size form will be issued for

55

approval. 8 Bumalik sa Kolehiyo para ibigay

ang kopya na green ng COR. Tanggapan ng kopya ng COR.

1 minuto Class/program adviser

9 Kumpleto na ang Enrolment.

Pamamaraan sa Enrolment ng Returning Students

HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Kumuha ng clearance at mga grado ng nakaraang semester para sa ebaluasyon sa Dean ng Admission kasabay ng Leave of Absence (LOA) para maaprubahan ang re-admission.

Ipakita ang clearance form LOA at subject ng nakaraang semester na may grado sa class adviser para sa pagbigay ng enrolment form, advising form.

2 Sulatan ang enrolment, advising form ng pangalan, kurso, major (kung kinakailangan) kolehiyo, antas, semester, taon-pamunuan, subject ID, subject code, deskripsyon ng subject, mga yunit, oras, at student’s ID.

3 Ipakita ang napirmahan na advising form para sa approval.

Itsek ang form. 10 minuto Class/ Program Adviser

4 Tumungo sa encoding/ advising center, ipakita ang inaprubahan na advising at admission form.

5 Tumungo sa Assessment para sa mga bayarin at magbayad sa Cashier.

6 Tumungo sa Enlistment center

56

para sa enlistment ng klase, kompormasyon ng enrolment at sertipiko ng rehistrasyon (COR)

7 Kapag puno na ang klase/ seksyon, may ibang paglalaanan o paraan gaya ng pagdagdag ng klase na kailangan aprubahan.

8 Isauli sa kolehiyo at ipakita ang berdeng kopya ng COR Sertipiko ng Rehistrasyon.

Tanggapin ang sipi/ kopya ng COR.

1 minuto Class/ Program Adviser

9 Kumpleto na ang enrolment.

Pamamaraan ng pag-enrol para sa mga Transferees

57

HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Tumungo sa University Dean of Admission office.

Ipakita/ isumite ang mga sumusunod na dokumento sa 2 mahabang brown envelop: A. NSO certified Birth Certificate (orihinal at 2 xerox) B. resulta ng College entrance test (orihinal at 1 xerox) C. record ng Transkrip ( orihinal at 2 xerox) D. sertipiko ng katibayan na lumipat E. ebaluasyon/ panayan ng pagtanggap sa kolehiyo (orihinal at 1 xerox)

2 Sulatan ang enrolment, advising form ng pangalan, kurso, major (kung kinakailangan) kolehiyo, antas, semester, taon-pamunuan, subject ID, subject code, deskripsyon ng subject, mga yunit, oras, at student’s ID.



10 mins. Class/ Program Adviser Dean of Admission

4 Tumungo sa encoding/ advising center, ipakita ang

58

inaprubahan na advising at admission form.

5 Tumungo sa Assessment para sa mga bayarin at magbayad sa Cashier.

6 Tumungo sa Enlistment center para sa enlistment ng klase, kompormasyon ng enrolment at sertipiko ng rehistrasyon (COR)






Pamamaraan ng enrolment para sa Cross-enrollee

59

HAK-BANG


PANAHONG ITATAGAL


FORMS

1. Tumungo sa University Dean of Admission

Ipakita/ isumite ang mga sumusunod na dokumento sa 2 mahabang brown envelop.

‐ Sertipiko ng katibayan para sa cross-enrollee

‐ Sertipikong medical (1 orihinal at 1 xerox)

2 Tumungo sa kolehiyo na mapagkuhaan ng subject / kurso para sa cross enrollee at pagbibigay ng admission application form, enrolment advising form.

3 Sulatan ang enrolment, advising form ng pangalan, kurso, major (kung kinakailangan) kolehiyo, antas, semester, taon-panuruan, subject ID, subject code, description subject, mga yunit, oras, room at student’s ID


Itsek ang form 10 minuto Class/ Program Adviser

5 Tumugno sa encoding/ advising center at ipakita ang inaprubahann na advising at

60

admission form. 6 Tumungo sa assessement

para sa mga bayarin at magbayad sa Cashier.

7 Tumungo sa Enlistment center para sa enlistment ng klase; kompormasyon ng enrolment at sertipiko ng rehistrasyon (COR)



Tanggapin ang kopya ng COR

1 minuto Class/ Program Adviser


Tuition:

61

Diskripsyon Amount (Per Unit) Graduate Studies (Doctorate) PhP 350.00 Graduate Studies (Masters) PhP 220.00 Bachelor of Laws PhP 70.00 Old Students (Lahat ng mga Kolehiyo) PhP 30.00 New Students (Lahat ng ibang Kolehiyo) PhP 30.00 Corporate Courses PhP 200.00

Other Fees: (Iba pang babayarin)

Diskripsyon Halaga/Babayaran REHISTRASYON - (New Undergraduate) PhP 50.00 REHISTRASYON - (New Graduate) PhP 150.00 REHISTRASYON - (New Corporate) PhP 150.00

Related Learning Experience (RLE):

Diskripsyon Halaga kada Oras

Kaanib kada Oras

Regular and Corporate Nursing PhP 20.00/hr PhP 10.00/ hr

62

TANGGAPAN NG PAGREREHISTRO

Araw at Oras ng Serbisyo ng Tanggapan

Nagsisimula ang serbisyo mula Lunes hangang Biyernes, 8:00 Umaga hanggang 5:00 Hapon

Mga Dapat Dalhin: 1. Official Receipt / ID / Clearance 2. Birth Certificate (NSO Authenticated) 3. Marriage Contract ( pag may-asawa) 4. Form 137-A 5. CEFT & TOR (para sa mga lumipat na mag-aaral) 6. Certification from the Dean that Thesis Bound Books (Graduate & Undergraduate courses) or Dissertation Bound Books (Doctoral Courses) are submitted to the College Dean concerned. 7. Authorization letter for those who wish to claim Diploma/Transcript of Records but could not come personally to the Registrar's Office. 8. Picture 2"x2" (1 piece) 9. Affidavit of Loss (para sa request of issuance of reproduced diploma) 10. Original at Kopya ng TOR, Diploma, para sa pag-iissue ng CAV at RLE - Nursing students.

Tatagal ng 20 minuto ang transaksyon depende sa dami ng hinihiling.

HA

APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHONG

BAYAD TAUHAN

FORMS

63

K-BANG

ITATAGAL G MAY PANAGUTAN

1 Humingi ng Request Form sa Staff kung saan ang kurso kabilang.

Bigyan ng Request Form ang Kliyente. 5 segundo Request Form

2 Sulatan / Pirmahan ang Request Form at ibalik sa Staff na incharge para sa proseso.

Pagproses ng nirequest na dokumento 5 minuto Request Form

3 Bayaran sa Cashier at wag iwala ang Official Receipt na galling sa Cashier.

Pagbayad at pagbigay ng Official Receipt. 1 minuto Para sa Filipino Students: TOR - P 100.00/pahina Diploma 150.00 (Undergraduate) 200.00 (Graduate) Certs. 50.00/cert. Para sa Dayuhang Estudyante: TOR - P 400.00/pahina Diploma 600.00 (Undergraduate) 800.00 (Graduate) Certs. 200.00

Official Receipt

4 Isumite ang Request Form at ang Offical Receipt sa staff na incharge sa inyong kurso..

Schedule ang pagrelease ng documento 5 segundo Request Form

5 Paghahanda ng dokumento na nirequest Pagsusuri sa dokumento na hinanda Paglagda ng dokumento inihanda

5 minuto 5 minuto 5 secs/ signatory

TOR, Diploma, Certs.

6 Pagtangap ng dokumento (TOR, Diploma, Certification)

Pagbigay ng TOR, Diploma, Certification na hiningi.

10 segundo Diploma

TAPOS NG TRANSAKSYON

Pag-iisyu ng Certificate of Eligibility for Transfer (CEFT)

64

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1 Kumuha ng request form sa window/ office in charge.

Ibigay ang request form 5 segundo Staff in-charge

Request Form

2 Punan at isauli ang request form sa staff in charge.

Iproseso ang nirequest na dokumento. 5 minuto Staff in-charge

Request Form

3 Bayaran sa Cashier’s office Ibigay ang opisyal na resibo. 1minuto Para sa Pilipinong estudyante: TOR - P100.00/page CEFT - 100.00/page Certifications - 50.00/cert. Para sa banyagang estudyante: TOR - P 400.00/page CEFT - 400.00/page Certifications - 200.00

Cashier's Office

4

Isumite ang request form sa window.

Ipapaskil ang tamang panahon ng pagkuha ng dokumento.

1minuto

Clerk / Encoder

TOR/CEFT/Certs.

5 Ihahanda ang sertipikasyon ng eligibility ng paglipat. Ihahanda para sa pirma

5 minuto 10 segundo

Clerk / Encoder

TOR/CEFT/Certs.

6 Tatanggapin ang nirequest na dokumento (TOR, CEFT, Certifications)

Ibibigay ang dokumento 10 segundo Staff in-charge

TOR/CEFT/Certs.

65

Ebaluasyon ng mga Grado

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1 Kumuha ng request form mula sa window/staff in charge.

Binibigyan ang kliyente ng request form.

5 segundo Staff in-charge

Request Form

2 Punan ang request form at ibalik ang natapos na form sa in-charge ng pag-proseso.

Nag-poproseso/ nag-aasess ng mga hinihinging dokumento.


Request Form

3 Tatanggapin ang ebaluasyon ng mga grado.

Ini-ebalueyt ang mga grado. 5 minuto Staff in charge

Pag-issue ng kopya ng Diploma

66

HAK-BANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1 Kumuha ng request form mula sa window/staff in-charge.

Binibigyan ang kliyente ng request form.


Request Form

2 Punan ang request form at ibalik ang natapos na form sa in-charge ng pag-proseso kasama ang affidavit of loss ng diploma.

Magpo-proseso ng hinihiling. 5 segundo Staff in-charge

Request Form

3 Magbayad at kumuha ng opisyal na resibo mula sa Cashier’s office.

Nagbibigay ng official receipt. 5 segundo Para sa mga estudyanteng Pilipino: P 187.50 bawat Diploma Para sa mga mag-aaral na banyaga: P750.00 baat Diploma

Cashier’s Office

Official Receipt

4 Ipakita ang OR sa window/ staff in charge.

Pagbibigay ng kopya ng diploma. 3 minuto Clerk/ Encoder

5 Pagbigay ng kopya ng diploma para sa pirma.

1minuto College Dean, Univ. Secretary, President

6 Tanggapin ang Diploma. Ibigay ang diploma. 10 segundo Staff in charge

WAKAS Pag-isue ng Completion Form

67

HAK-BAN

G

APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1 Kumuha ng Completion form mula sa window/ staff in-charge ng kurso.

Nagbibigay sa kliyente ng completion form.

5 segundo Staff in charge

Completion Form

2 Punan ito ng kumpletong impormasyon.

Pinapayuhan ang kliyente na sundin ang mga hakbang.


Completion form

3 Ibalik ang Completion Form sa window/staff in charge.

Pag-proseso. 5 minuto Staff in charge

4 Magbayad at tiyaking kunin ang official receipt mula sa Cashier’s office.

Nagbibigay ng OR. 1 minuto Para sa mga estudyanteng Pilipino: P 50.00- undergrad P100.00- graduate Para sa mga banyagang estudyante: P200.00

Cashier’s Office

Official Receipt

5 Tiyaking may pirma ng University Registrar.

Pagpirma ng dokumento ng University Registrar.

5 segundo Univ. Registrar

Completion form

6 Tiyakin ang pirma ng College Dean.

Pirma ng College Dean. 5 segundo College Dean

7 Tiyakin ang pirma ng guro. Pirma ng kinauukulang guro. 5 segundo Faculty 8 Isumite ang natapos na

form sa window/ staff in-charge.

Para sa tamang pagrekord at pagsasaayos.


WAKAS

Pag-issue ng Certification, Authentication, Verification (CAV) para sa Endorsement sa Department of Foreign Affairs (DFA)

68

HAK-BANG


PANAHONG

ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1 Kumuha ng CAV request letter mula sa window/ staff in charge.

Ibigay ang CAV request letter sa kliyente.


CAV request letter

2 Isumite ang request letter kalakip ang orihinal at isang set (kopya ng TOR, Diploma, RLE) sa window/ staff in charge.

I-verify at i-authenticate ang mga dokumento.

5 minuto Staff in charge

CAV Request Letter with photocopies of TOR , Diploma, RLE

3 Magbayad at kunin ang OR mula sa Cashier’s office.

Tanggapin ang bayad at mag-isyu ng opisyal na resibo.

5 segundo Para sa mga estudyante Pilipino: P100.00- Cert./ Endorsement P500.00- Authentication Para sa mga banyagang estudyante: P400.00- Certification P200.00- Authentication

Cashier’s Office

4 Isumite ang OR sa window o sa taong kinauukulan.

Maghanda na certification/ authentication.

5 segundo Clerk certification

5

Pirma para sa CAV

3 segundo

Registrar

CAV request letter

69

Certification authenticated, Copies of TOR, Diploma, RLE

6 Ibigay ang certified documents. 3 segundo Staff in charge

CAV request letter Certification authenticated, Copies of TOR, Diploma, RLE

7 Tanggapin ang dokumento ng CAV.

Clerk

WAKAS

Pag-authenticate ng mga dokumento

70

HAKBANG


PANAHONG ITATAGAL

BAYAD TAUHANG MAY

PANAGUTAN

FORMS

1 Humingi ng request form mula sa taong inauukulan.

Ibigay ang request form. 3 segundo Staff in-charge

Request Form

2 Tanggapin ang form para sa beripikasyon at assessment. Sulatan ang request form at isumite kasama ang orihinal at 4 na set na kopya ng dokumento para i-authenticate ng taong inauukulan.

Tanggapin ang form para sa pagproseso.


Request Form, TOR, Diploma Certification

3 Bayaran at humingi ng OR mula sa Cashier’s office.

Magbigay ng official receipt 1 minuto Para sa estudyanteng Pilipino: P 50.00/ set of documents Para sa banyagang estudyante: P 200.00/ set of documents

Cashier’s Office

TOR, Diploma, Certification(RLE)

4 Isumite an request form na may OR sa taong inauukulan.

Tanggapin at i-evaluate ang dokumento.

3 minuto Staff in charge

5 Pag-authenticate sa dokumento. 3 segundo Univ. Registrar

6 Tanggapin ang authenticated na dokumento.

Ibigay ang dokumento 3 segundo Staff in charge

WAKAS

71

FEEDBACK MECHANISM

Ang inyong komento at suhestyon ay makatutulong sa paglinang ng aming serbisyo.

Maaari ninyong gawin ang mga sumusunod:

Punan ang aming Feedback Form. Sumangguni sa aming security guard na nakaduty sa gusali ng Administration o lumapit sa aming Assistance Desk. Mag-email sa www.wmsu.edu.ph

FEEDBACK FORM

72

Maari niyo pong sabihin kung paano ang serbisyo namin sa inyo. Maaring gamitin ang form na ito para sa inyong mga papuri, reklamo o mungkahi. Lagyan lamang ng tsek ang kahon.

Papuri Reklamo Mungkahi

Tao/ Yunit/ Opisinang may kinalamn: __________________________________________________________________

Katotohanan o detalyent napapaloob sa insidente: ______________________________________________________________________

(Maaaring gumamit ng karagdagang papel kung kinakailangan)

Rekomendasyon/ Mungkahi/ Ninanais na aksyon mula sa aming opisina: ___________________________________________

__________________________________________________________________________________________________________

(Maaaring gumamit ng karagdagang papel kung kinakailangan)

----------------------------------------------------------------------------------------------------------------------------------------------------------------

Pangalan (Opsyonal):___________________________________ Opisina/ Ahensya: ____________________________________

Tirahan/Address:__________________________________________________________________________________________

Numero: _________________________________________ E-mail Address (kung meron): __________________________

Pirma: _________________________________________ Petsa: ______________________________________________

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