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    WM5101W

    Automatic

    w ashing machine

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    Please read this manual first!Dear Customer,We hope that your product which has been manufactured in modern facilities andpassed through a strict quality control procedure will give you the best results.

    Therefore, we advise you to read through this manual carefully before using yourproduct and keep it for future reference.

    This operation manual willhelp you use your machine in a fast and safe way. PleasereadtheOperationManualbeforeinstallingandstartingyourmachine. Particularlyfollowtheinstructionsrelatedtosafety. KeepthisOperatingManualwithineasyreach.Youmayneeditinthefuture. Pleasereadalladditionaldocumentssuppliedwiththismachine.PleasenotethatthisOperatingManualmaybeapplicableforseveralothermodels.Differences between models will be identified in the manual.

    Explanation of symbolsThroughoutthisOperationManualthefollowingsymbolsareused:C Important information or useful hints about usage.A Warning for hazardous situations with regard to life and property.B Warning for supply voltage.

    This appliances packaging material is recyclable. Help recycle it and protectthe environment by dropping it off in the municipal receptacles provided for thispurpose.Yourappliancealsocontainsagreatamountofrecyclablematerial.It is marked with this label to indicate the used appliances that should not bemixed with other waste. This way, the appliance recycling organised by your

    manufacturer will be done under the best possible conditions, in compliance withEuropean Directive 2002/96/EC on Waste Electrical and Electronic Equipment.Contact your town hall or your retailer for the used appliance collection pointsclosest to your home. We thank you doing your part to protect the environment.

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    TABLE OF CONTENTS

    1 Your Washing Machine 4

    Overview 4Specifications 5

    2 Warnings 6

    General Safety 6First Use 6Intended use 6Safety instructions 7If there are children in your house... 7

    3 Installation 8

    Removing packaging reinforcement 8Opening the transportation locks 8Appropriate installation location 8Adjusting the feet 8Connecting to the water supply. 9Connecting to the drain 9Electrical connection 10Destroying the packaging material 10Disposing of the old machine 10

    4 Initial preparations forwashing 11

    Sorting the laundry 11Preparing clothes for washing 11Correct load capacity 11Loading door 12Detergents and softeners 12

    5 Selecting a Programme andOperating Your Machine 14

    Control panel 14Turning the machine on 15Programme selection 15Spin Speed selection 16Programme selection and

    consumption table 17Auxiliary functions 18Starting the Programme 18Progressing a programme 18

    Changing the programme after theprogramme has started 19Child-proof lock 20Ending the programme through

    cancelling 20End of Programme 20

    6 Quick instructions fordaily use 21

    7 Cleaning and care 23

    Detergent drawer 23

    The loading door and the drum 23Body and control panel 23Inlet water filters 23Draining any remaining water andcleaning the pump filter 24

    8 Troubleshoot ing 26

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    Top Lid

    Detergent Drawer

    ControlPanel

    Height-adjustable Feet

    Door

    Filter Cap

    1

    2

    3

    4

    5

    6

    Overview

    1 Your Washing Machine

    Figure 1

    1

    2

    3

    4

    5

    6

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    Specifications

    Specifications of this appliance may change without notice to improve the quality ofthe product. Figures in this manual are schematic and may not match your productexactly.Values stated on the machine labels or in the documentation accompanying it areobtained in laboratory in accordance with the relevant standards. Depending onoperational and environmental conditions of the appliance, values may vary.

    Models

    Maximum dry laundry capacity (kg)

    Height (cm)

    Width (cm)

    Depth (cm)Net Weight (kg)

    Electricity (V/Hz.)

    Total Current (A)

    Total Power (W)

    Spinning cycle (rpm max.)

    WM5101W

    5

    84

    60

    48

    59

    230 V / 50hz

    10

    2200

    1000

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    Please read the following information.Otherwise, there may be the risk ofpersonal injury or material damage.Moreover, any warranty and reliability

    commitment will become void.

    General Safety Never place your machine on a

    carpet covered floor. Otherwise,lack of airflow from below of yourmachine may cause electricalparts to overheat. This may causeproblems with your washingmachine.

    If the power cable or mains plug isdamaged you must call AuthorizedService for repair.

    Check water hoses for wear. Donot use old/used water inlet hoses.These may cause stains on yourlaundry.

    Fit the drain hose into the dischargehousing securely to prevent anywater leakage and to allow machine

    to take in and discharge water asrequired. It is very important that thewater intake and drain hoses are notfolded, squeezed, or broken whenthe appliance is pushed into placeafter it is installed or cleaned.

    Your washing machine is designedto continue operating in the eventof a power interruption. You cannotcancel any programme by pressing the

    On/Off button. Your machine willnot resume its programme when thepower restores. Press the Start/Pause/Cancel button for 3 secondsto cancel the programme(See,Cancelling a Programme)

    There may be some water in yourmachine when you receive it. This isfrom the quality control process andis normal. It is not harmful to your

    machine. Some problems you may encounter

    may be caused by the software.Press "Start/Pause/Cancel" button

    for 3 seconds to cancel theprogramme set in your machinebefore calling the authorized service.

    First Use To prepare your machine for

    washing, carry out your first washingprocess without loading yourmachine and with detergent underCottons 90C programme.

    Ensure that the cold and hot waterconnections has been madecorrectly when installing yourmachine. Otherwise, your laundry

    may come out hot at the end of thewashing process and may wear out.

    If the current fuse or circuit breakeris less than 13 Amperes, pleasehave a qualified electrician install a13 Ampere fuse or circuit breaker.

    While using with or without atransformer, do not neglect to havethe grounding installation laid by aqualified electrician. Our company

    shall not be liable for any damagesthat may arise when the machine isused on a line without grounding.

    To make your machine ready foruse, please be sure that the tapwater supply and water drainagesystems are appropriate beforecalling the authorized service. If theyare not, call a qualified plumber tohave any necessary arrangements

    carried out.

    Intended use This product has been designed for

    home use. The appliance may only be used for

    washing and rinsing of textiles thatare marked accordingly.

    Only detergents, softeners andsupplements suitable for washingmachines may be used.

    Observe the care instructionslabelled on textile products andany other instructions given by

    2 Warnings

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    companies that produce detergentsfor your machine.

    Safety instructions Thisappliancemustbeconnected

    to an earthed outlet protected by afuse of suitable capacity.

    Thesupplyanddraininghosesmustalways be securely fastened andremain in an undamaged state.

    Fitthedraininghosetoawashbasinor bathtub securely before startingup your machine. There may be arisk of being scalded due to highwashing temperatures!

    Neveropenthedoororremovethe

    filter while there is still water in thedrum.Otherwise,theremaybetherisk of flooding and possible injurydue to the hot water.

    Neverforceopenthelockeddoor!The door will be ready to open just afew minutes after the washing cyclecomes to an end.

    Unplugthemachinewhenitisnotinuse.

    Neverwashdowntheappliancewith a water hose! There is the riskof electric shock! Always disconnectfrom the mains by unplugging beforecleaning.

    Nevertouchtheplugwithwethands. Never unplug by pullingon the cable, always pull out fromthe plug only. Do not operate themachine if the power cord or plug is

    damaged. Neverattempttorepairthemachineyourself.Otherwise,youmaybeputting yours and other's lives indanger.

    Formalfunctionsthatcannotbe solved by information in theoperatingmanual:Turn off the machine, unplug it, turnoff the water tap and contact an

    authorized service agent.

    If there are children in yourhouse... Electricalappliancesmaybe

    dangerousforthechildren.Keepchildren away from the machinewhen it is operating. Do not let them

    tamper with the machine. Closethedoorwhenyouleavethearea where the machine is located.

    Storealldetergentsinasafeplaceout of reach of the children.

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    Removing packagingreinforcementTilt the machine to remove thepackaging reinforcement block. Removethe packaging reinforcement block bypulling the ribbon.

    Opening the transportationlocks

    Transportation safety bolts mustbe removed before operating thewashing machine! Otherwise, the

    machine will be damaged!

    1. Loosen all the bolts with a spanneruntil they rotate freely (C)

    2. Remove transportation safety boltsby turning them gently.

    3. Fit the covers (supplied in the bagwith the Operation Manual) into theholes on the rear panel. (P)

    Keep the transportation safetybolts in a safe place to reuse whenthe washing machine needs to be

    moved again in the future.Never move the appliance withoutthe transportation safety boltsproperly fixed in place!

    Appropriate installationlocationInstall the appliance in environmentswhich have no risk of freezing, in astable and level position.

    The floor must be capable ofcarrying the load on it!If the washing machine and a drier

    are placed on top of each other,their approximate weight togethermay reach 180 kg when they arefull.

    Important: Do not place the appliance on top of

    the power cable. Keep at least 1cm distance from the

    edges of other furniture. Place the machine on a firm surface;

    do not position it on a long pile rugor such like surfaces.

    Adjusting the feetC Do not use any tools to loosen the

    lock nuts. Otherwise, they can bedamaged.

    1. Manually (by hand) loosen the locknuts on the feet.

    2. Adjust them until the machinestands level and firm.

    3 Installation

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    3. Important: Tighten all lock nuts upagain.

    Connecting to the watersupply.Important: The water supply pressure required

    to run the machine must be 1-10bar (0,1 1,0 MPa). Attach a

    pressure-reducing valve if the waterpressure is higher. Connect the special hose supplied

    with the machine to the water intakevalve on the machine.Connect the elbow end of thespecial hose (as shown in below PIC)supplied with the machine to thewater intake valve. Connect theother end to the cold water supplytap. Ensure the rubber seals arein the end of the hose. Handtighten only.

    Open the taps completely after

    making the hose connection to

    check if there is any water leakageat the connection points. Turn offthe tap and remove the nut in caseof any leakage. Retighten the nutcarefully after checking the seal.To prevent any water leakage andany other damage to be caused byit, keep the taps closed when themachine is not in use.

    Models with a single water inletshould not be connected to thehot water tap. Laundry may bedamaged or the appliance mayswitch to protection mode and notwork.

    When returning the appliance to itsplace after maintenance or cleaning,

    care should be taken not to fold,squeeze or block the hoses.

    Connecting to the drainThe water discharge hose can beattached to the edge of a washbasin orbathtub. The drain hose should be firmlyfitted into the drain as to not loosen inits housing.

    Important:

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    Theendofthedrainhosecanbe directly connected to thewastewater drain or to thewashbasin. The fitting must besecured in all types of connections.Yourhousemaybefloodedifthehose falls out of its housing duringwater discharging.

    Thehoseshouldbeattachedtoaheight of at least 40 cm, and 100cm at most.

    Incasethehoseiselevatedafter laying it on the floor level orclosetotheground(lessthan40cmabovetheground),waterdischarge becomes more difficultand the laundry may come out wet.Therefore, the heights described inthe figure should be followed.

    Topreventdirtywaterrefillingthemachine, and to allow for easydischarge, the end of the hosemust not be submerged in the drainwater. The end of the hose must beable to take in air. The hose shouldbe pushed into the drainage formore than 15 cm. If it is too longyou may have it shortened.

    Theendofthehoseshouldnotbebent, it should not be stepped onand it must not be folded betweenthe drain and the machine.

    Thelengthofthehoseistooshort,you may add an extension hoseto the original section. The lengthof the hose must not be longerthan 3.2 m after coming out of themachine. To avoid water leakagefailures, the connection between the

    extension hose and the drain hoseof the product must be fitted wellwith an appropriate clamp as not tocome off and leak.

    Electrical connectionConnect the machine to an earthedoutlet protected by a fuse of suitablecapacity.Important: Connectionshouldcomplywith

    national regulations. Powercordplugmustbewithin

    easy reach after installation. Thevoltageandtheallowedfuse

    protection are specified in the

    sectionTechnicalSpecifications. Thespecifiedvoltagemustbeequalto your mains voltage.

    Connectionviaextensioncordsormulti-plugs should not be made.

    B A damaged power cable must bereplaced by a qualified electrician.

    B The appliance must not be operatedunless it is repaired! There is the riskof electric shock!

    Destroying the packagingmaterialPackagingmaterialcanbedangeroustochildren.Keepthepackagingmaterialsout of reach of children or disposethem by classifying according towaste directives. Do not dispose themtogether with normal domestic waste.Packagingmaterialsofyourmachineare

    manufactured from recyclable materials.

    Disposing of the old machineDispose of your old appliance in anenvironmental friendly manner. Youmayrefertoyourlocalagentor

    solid waste collection center in yourmunicipality to learn how to disposeof your machine.

    Before disposing of your old washing

    machine, cut off the mains plug andmake the door lock unusable.

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    Sort ing the laundry Sort the laundry according to type

    of fabric, color, and degree of soilingand permissible water temperature.

    Always follow the advice on thegarment labels.

    Preparing clothes for washingLaundry items with metal attachmentssuch as, bras, belt buckles and metalbuttons will damage the machine.Remove metal attachments or place the

    items in a clothing bag, pillow case, orsomething similar.

    Empty pockets and remove allforeign objects such as coins, pensand paper clips. If possible, turnpockets out and brush.

    Place small items like infantssocks and nylon stockings, etc.in a laundry bag, pillow case orsomething similar. This will also saveyour laundry from getting lost.

    Place curtains in the machine withcare. Remove curtain rails andpullers.

    Fasten zippers, sew loose buttonsand mend rips and tears.

    Wash machine washable or handwashable labelled products onlywith an appropriate programme.

    Do not wash colours and whitestogether. New, dark colouredcottons may release a lot of dye.Wash them separately.

    Tough stains must be treatedproperly before washing. If you arenot sure, check with a dry cleaner.

    Use only dyes/colour changers andlime removers suitable for machinewash. Always follow the instructionson the packaging.

    Wash trousers and delicate clothesturned inside out.

    Keep laundry items made of Angorawool in the freezer for a few hoursbefore washing. This will reducepilling.

    Correct load capacity The maximum load capacity

    depends on the type of laundry, thedegree of soiling and the washingprogramme you wish to use.The machine adjusts the amount ofwater according to the amount oflaundry placed inside.Please follow the information in the

    "Programme Selection Table".Washing results will degrade when themachine is overloaded.

    Suitable fordrier

    Do not drywith drier

    Can be ironedwith hot iron

    Can beironed withwarm iron

    Dry on ahanger

    Do not iron

    Washing watertemperature

    Do not usebleach

    Bleach can beused

    Non machine-washable

    Hang withoutspinning

    Do notdry-clean

    Dryhorizontally

    Do not wash

    Dry-cleanable

    Wash withsensitive, shortprogrammes.

    4 Initial preparations for washing

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    Following weights are given asexamples.

    Laundry type Weight (gr.)

    Bathrobe 1200Napkin 100Duvet cover 700

    Bed Sheet 500Pillowcase 200Tablecloth 250Towel 200Evening gown 200Underclothing 100Mens overalls 600Mens shirt 200Mens pyjamas 500Blouse 100

    Loading doorThe door is locked during programmeoperation. The door can be opened aftersome time following the programme end. Open the door. Place laundry items loosely in the

    machine.

    Push the door until it clicks intoplace tightly. Ensure that no itemsare caught in the door.

    Detergents and softenersDetergent drawerThe detergent drawer is composed ofthree compartments:The detergent dispenser may be in twodifferent types according to the model of

    your machine.- (I) for prewash- (II) for main wash- (III) siphon ( ) for softener

    Detergent, softener and othercleaning agentsAdd detergent and softener beforestarting the washing programme.Never open the detergent dispenserdrawer while the washing programmeis running!When using a programme without pre-wash, no detergent should be putinto the pre-wash compartment(Compartment no. I).A programme without pre-wash shouldnot be selected if a detergent bag ora dispensing ball is going to be used.You can place the detergent bag orthe dispensing ball directly among thelaundry in your machine.

    Choosing the detergent typeThe type of detergent to be useddepends on the type and colour offabric. Use different detergents for coloured

    and white clothes. Wash woolens with a special

    detergent specifically for woolens. Use only detergents manufactured

    specifically for washing machines.

    Detergent quantityThe amount of washing detergent tobe used depends on the amount oflaundry, the degree of soiling and waterhardness.

    Do not use amounts exceedingthe quantities recommended onthe package to avoid problemsof excessive foam, poor rinsing,financial savings and finally,environmental protection.

    Use small amounts of detergent at asuitable measure for small amountsof laundry or for only slightly soiledlaundry.

    Use exact measures for highlyconcentrated detergents.

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    Detergentquantity

    for prewashing 1/2 measure

    for mainwashing

    1 measure

    with hard water

    an additional

    1/2 measure

    SoftenerPutthesoftenerintothesoftenercompartment of the detergentdispenser. Usetheproportionsrecommended

    on the packet. Neverexceedthe(>max

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    4 Select ing a programme and operat ing your machine

    Control panel

    1 - Spin Speed Adjustment Knob *2 - Start/Pause/Cancel Button3 - AuxiliaryFunction Buttons

    4 - Programme Selection Knob

    5 - On/Off Button6 - Programme Follow-up Indicators7 - Child-proof Lock Indicator *

    * According to your machines model

    EN14

    5 6 41

    32 7

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    clothes that bear not machine-washable labels for which hand washis recommended on this programme. Itwashes the laundry with very tenderwashing movements without damagingyour clothes.

    Additional programmesFor special cases, there are also extraprogrammes available:Additional programmes may differ

    according to the features of yourmachine.

    A Class 40This programme washes for a longer periodat 40C and gives the same result as theCottons 60C programme, thus it savesenergy. It is suitable for clothes for whichyou cannot use the Cottons 60 Cprogramme. MiniThis programme is used to quickly wash(30 minutes) a small amount of lightlysoiled cotton garments.

    Special programmesFor specific applications, you can selectany of the following programmes: RinseThis programme is used when you want torinse or starch separately. Pump+spinThis programme spins with maximumpossible rpm in the default setting afterthe water drains from the machine.

    You should use a lower spin speedfor delicate laundries.

    Spin Speed select ionYou can have your clothes spin atthe maximum rpm selection on yourmachine by using the selection knob inmodels equipped with an rpm selectionknob. In order to protect your clothes,your machine will not spin above 800rpm on synthetic programmes and 600 rpm

    on woolens programme. Furthermore, ifyou want to skip the spin cycle and takeyour clothes out, turn the rpm selectionknob to no spin position.In machines not equipped with a spin

    speed selection knob, the machine willspin in the maximum possible rpm in thedefault setting of the selected programme.

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    Programme select ion and consumption table

    : Selectable* : Automatically selected, not cancellable.**: Energy Label programme (EN 60456)

    Water and power consumption and programme duration may differ from the tableshown, subject to changes in water pressure, water hardness and temperature,ambient temperature, type and amount of laundry, selection of auxiliary functions,

    and fluctuations in the supply voltage.

    The auxiliary functions in the table may differ according to the model of yourmachine.

    Programme

    Max.Load(kg)

    ProgrammeDuration(~min)

    WaterConsumption(l)

    EnergyConsumption(kWh)

    Prewash

    RinsePlus

    RinseHold

    Spinspeedreduc

    tion

    NoSpin

    Cottons 90 5 133 45 1.65

    Cottons 60** 5 145 49 0.95

    Cottons 40 5 142 49 0.69

    Super 40 5 182 45 0.78

    Synthetics 60 2.5 113 52 0.92

    Synthetics 40 2.5 104 52 0.56

    Synthetics 30 2.5 95 52 0.30

    Delicate 30 2 77 45 0.36

    Woollens 40 1.5 70 45 0.36

    Hand wash 30 1 45 32 0.21

    Mini 30 2.5 30 43 0.17

    ExtraRinse

    A Class 40

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    Auxiliary functionsAuxiliary funct ion select ion keys Desired auxiliary function depending

    on the programme is selected. Some combinations cannot be

    selected together.

    Warning signal on the selectedauxiliary function will light up.

    Auxiliary function buttons may differaccording to the model of your machine.

    Auxiliary function selectionIf an auxiliary function that should notbe selected together with a previouslyselected function is chosen, the first

    selected function will be cancelled andthe last auxiliary function selection willremain active.Auxiliary function that is not compatiblewith the programme cannot be selected.(see, Programme Selection Table)

    Pre-washA pre-wash is only worthwhile for heavilysoiled laundry. Without pre-wash you

    save energy, water, detergent and time.Pre-wash without detergent isrecommended for lace and curtains.Less detergent should be put in themain wash compartment as looseknit fabrics (lace) foam too muchdue to its meshed structure.

    Extra RinseWith this function, you can increase thenumber of current rinsing steps. Thus,

    sensitive skins risk of being affected bythe remainder detergent on the clotheswill be decreased.Rinse holdIf you do not want to unload yourclothes immediately after the cotton,synthetics, woolen and delicate fabricsprogramme, you may release your clothesinside the machine in the last rinsingwater by pressing the rinse hold button

    in order to prevent your clothes becomewrinkled. After this process you mayspin your laundry by pressing Start/Pause/Cancel button or you may endthe programmeby pressing Start/Pause/

    Cancel button for 3 sec. In the machines equipped with spin

    speed selection knob or button, youcan spin by selecting the desiredspin speed and press Start/Pause/Cancel button.

    As for machines not equipped witha spin speed selection knob, youcan end the programme without aspin cycle by pressing the Start/Pause/Cancel button and drainingthe water. If you wish your clothesbe spun, you can spin them byselecting pump+spin programme.

    Spin speed reductionYou may use the speed reductionbutton whenever you wish to spinyour clothes below the maximum spinspeed. When speed reduction buttonis pressed, spin speed will be at theminimum rpm given on the panel.No spinYou may use this programme if you donot want to spin your clothes at the endof cottons, synthetics, woolen or delicateprogrammes.

    Start ing the Programme1. Press Start/Pause/Cancel button

    to start the programme.2. Start/Pause/Cancel button will

    light up to indicate that the programmehas started.

    3. The door is locked and the"wash"light will illuminate.

    Progressing a programmeProgress of a running programme is shownthrough the programme follow-up indicator. At the beginning of every programme

    step, the relevant indicator lamp willlight up and light of the completedstep will turn off. The symbol that is

    lit up at the far right of the series ofsymbols indicates the step that isbeing carried out.

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    The Wash light on the programmefollow-up indicator illuminates whenStart/Pause/Cancelbutton is pressedafter selecting the washing programme.The Spin/End lamp illuminatesand the Wash light will fade when theprogramme comes to an end.Meanwhile, the door willstay locked for your safety and when itis safe to open, the Ready and Spin/End lights remain on.

    You can put your machine into Pausemode by pressing the Start/Pause/Cancel button when it is operating.In this case, the Start/Pause/Cancellight will flash. Some changes inprogramme settings can be made inpause mode (See. Changing a Programme)and if Pause mode is entered at anappropriate step of the programme, theadding laundry function may be used.(See, Adding and taking out laundry).Press Start/Pause/Cancel buttonagain to return to the Wash modefrom Pause mode. In this case theStart/Pause/Cancel button will lightup continuously and the machine willresume operating from the step it waspaused.If the machine is not spinning, the

    programme may be in rinse holdmode or the automatic spin correctionsystem has been activated becauseof unbalanced distribution of laundryin the machine.

    Changing the programme afterthe programme has startedYou can use this feature after yourmachine has started to wash differenttextile groups in the same batchof clothes under higher or lowertemperatures.For example;Press and hold the Start/Pause/

    Cancel button for 3 seconds toCancel the programme in order toselect Cottons 40 programme insteadofCottons 60 programme.

    Select the Cottons 40 programme byrotating the programme knob.Press Start/Pause/Cancel button tostart the programme.

    The programme which is selectedfirst will go on even if the programmeselection button is moved andanother programme mode is selectedwhile the machine is operating.You must cancel the ongoingprogramme in or der to change thewashing programme.(See, Cancellinga Programme)

    Selecting or cancelling an auxiliaryfunction/ temperature/spin speed1. Press the Start/Pause/Cancel

    button to switch the machine toPause mode.

    2. Change the auxiliary functionstemperature and spin speed.

    Press Start/Pause/Cancel button tostart the programme.

    The selection to be made must beappropriate. For example, if yourmachine is on the main wash cycle,you may select additional rinseauxiliary function, but you cannotselect pre-wash.The spin speed and temperaturewhich are selected first will keep onbeing valid even if the position of thespin speed or temperature selectionknob is changed. Press the Start/Pause/Cancel button and switchthe machine to Pause mode inorder to change the spin speed ortemperature. New spin speed ortemperature can be selected.

    Adding/removing laundry in standbymodeIf you want to add more laundry into themachine after the washing cycle hasstarted, put the machine into Pausemode by pressing the Start/Pause/Cancel button. The Readylamp on theprogramme follow-up indicator will lightup steadily after 1-2 minutes if the water

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    level in the machine is suitable. Laundrymay be added or taken out by openingthe door. If the Ready lamp does notlight up continuously at the end of thistime, the water level in the machineis not suitable and laundry cannot beadded. You can resume the programmeby pressing the Start/Pause/Cancelbutton again.

    Child-proof lockThere is a childproof lock to preventany programme interruption because ofpressing the keys while the programme ison. In order to activate the childprooflock, press on the 1st and 2nd

    auxiliary function keys from the leftsimultaneously for 3 seconds afterthe washing programme has started.1st auxiliary function light will flashcontinuously.To start a new programme after theprogramme is over or to interfere theprogramme, childproof lock should bedeactivated. To deactivate the child-proof lock, press the same buttons for

    3 sec.

    Ending the programme throughcancellingThe programme which is selected first willkeep on going even if the position of theprogramme selection button is changed.A new programme can be selected orstarted after Programme is cancelled inorder to change the washing programme.

    To cancel any selected programme; Press Start/Pause/Cancel buttonfor 3 seconds. The machine startsto discharge the water. Wash andSpin/End lights will light up.

    Start/Pause/Cancel and Washlights will go off after dischargingprocess is over.

    Readylamp will light up continuouslywhen the door is unlocked. You canselect and start a new programme.

    If the programme is cancelled in the

    middle of the process, Washand Spin/End lights willlight up. The machine can drainall the water or can take in waterfor 3 times at most to cool downthe clothes and complete drainingprocess.

    End of ProgrammeThe Spin/End lamp on theprogramme follow-up indicator will lightup when the programme comes to an end.The Door is unlocked 2 minutes later, the Spin/End and Ready lamps willlight up continuously. The machine isnow ready for a second cycle.Press the On/Off button to shut downthe machine.

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    Preparation1. Turn the tap on completely. Check if

    the hoses are connected tightly.2. Place the laundry in the machine.

    3. Add detergent and softener.

    Starting1. Press the On/Off button.2. Select the programme and the

    temperature.3. If required (according to your

    machines model): select any auxiliary function, adjust the spin speed,

    set the time delay,4. Close the loading door.5. Press Start/Pause/Cancel button.

    Cancelling a programme Press Start/Pause/Cancel button

    for 3 seconds. The machine startsto discharge the water.

    Start/Pause/Cancel and Washlights will go off after dischargingprocess is over and the Spin/Endlight will illuminate

    If the programme is cancelled inthe middle of the process, Washand Spin/End lights willlight up. The machine can drainall the water or can take in waterfor 3 times at most to cool down

    the clothes and complete drainingprocess. When water dischargingprocess is completed, Wash lightwill go off, Spin/End light will lightup.You can make a new programme

    the Readylight is lit continuously.

    Adding more laundryYou may add more laundry into themachine at the beginning of washing.

    Machine allows adding more laundryduring a later step only if the waterlevel is low enough to open the

    loading door or if the temperature inthe machine is low enough.In order to add laundry after the start-upof the programme:1. Press Start/Pause/Cancel button.

    Wait until the door is allowedto open. Ready lamp will light upcontinuously when the door isallowed to open.

    2. Open the loading door and put in

    more laundry.3. Close the loading door.4. Press Start/Pause/Cancel button.

    Programme is in rinse hold modeAfter the machine fills with water inthe final rinse step, clothes can besoaked in the machine as long asdesired.

    When it reaches this position while the

    machine is running, the Start/Pause/Cancel light will flash.In the machines equipped with spinspeed selection knob, you can spin byselecting the desired spin speed andpress Start/Pause/Cancel button.As for machines not equipped with aspin speed selection knob, you canend the programme without spinning bypressing the Start/Pause/Cancel

    button to drain the water. You may spinyour clothes whenever you wish to byselecting the spin programme.

    Re-spinning the laundryThe control system for an unbalancedload can pause the spinning in caseswhen the distribution of the laundry inthe drum is not balanced.If you want to re-spin the clothes:

    1. Rearrange the previously placedclothes in machine.2. Select Spin+Pump programme.

    6 Quick instruct ions for daily use

    selection when

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    3. Set the spin speed if spin speedadjustment is available on yourmachine.

    4. Press Start/Pause/Cancel button.

    After the programme is finished1. Spin/End lamp will light

    up on the programme follow-upindicator. The lid can be openedafter 2 minutes when the Spin/Endand Ready lamps light upcontinuously.

    2. Press the On/Off button to shutdown the machine.

    3. Turn the water tap off.4. Eliminate any folding of the rubber

    seal on the loading door and checkfor impurities.

    5. Leave the loading door anddetergent drawer open to dry.

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    Detergent drawerRemove any powder residue buildup inthedrawer.Todothis;1. Pressthedottedpointonthe

    siphon in the softener compartmentand pull towards you until thecompartment is removed from themachine.

    C If more than a normal amount ofwater and softener mixture starts togather in the softener compartment,the siphon must be cleaned.

    2. Wash the dispenser drawerand the siphon with plenty of

    lukewarm water in a washbasin.Wear protective gloves or use anappropriate brush to avoid touchingthe residues in the drawer whencleaning.

    3. Replace the drawer into its housingafter cleaning. Check if the siphonis in its original location.

    The door and the drum

    Aftereachwash: Checkifthereareanyforeign

    substances in the drum.

    Opentheholeinthebellowwiththeaid of a toothpick if it is clogged.

    C Foreign metal substances in your

    machine can cause rust stains. Insuchcases:Clean the drum with a stainless steelcleaning agent. Never use steel woolor wire wool.

    Outer cabinet and controlpanelWhennecessary: Wipetheexteriorpanelsofyour

    machine with soapy water or milddetergent. Dry it with a soft cloth.

    Useonlyasoftanddampclothtoclean the control panel.

    C Never use a sponge or scrubbingmaterial. These will damage thepainted and plastic parts.

    Inlet water filtersThere is a filter at the end of each

    water intake valve at the back side ofthe machine and also at the end ofeach water intake hose where theyare connected to the tap. These filtersprevent the foreign substances and dirtin the water to enter into the machine.Filters should be cleaned as they getdirty. Closethetaps.

    7 Cleaning and care

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    Removethenutsofthewaterintakehoses to clean the surfaces of thefilters on the water intake valves withan appropriate brush.

    Ifthefiltersareverydirty,youcanpull them out by means of pliers andclean them.

    Takeoutthefiltersontheflatends of the water intake hosestogether with the gaskets and cleanthoroughly under streaming water.

    Replacethegasketsandfilterscarefully and tighten the hose nutsby hand.

    Draining any remaining water

    and cleaning the pump filterFilter system in your machine preventssolid items such as buttons, coins andfabric fibers clogging the pump propellerduring discharging of the washingwater. Thus, a good water discharger isachieved and the pump life is extended. Ifyourmachinefailstodrainthe

    water, the pump filter may beclogged.Youmayhavetoclean

    it every 2 years or whenever it isblocked plugged. Water must bedrained off to clean the pump filter.

    In addition, water may have to bedrained off completely in the followingcases: beforetransportingthemachine

    (e.g.whenmovinghouse) whenthereisthedangeroffrostIn order to clean the dirty filter and

    dischargethewater;1- Disconnect or unplug the machinefrom the power supply.A There may be water at 90C in the

    machine. Therefore, the filter mustbe cleaned only after the insidewater is cooled down to avoidhazard of scalding.

    2-Openthefiltercap.Thefiltercap

    may be composed of one or two piecesaccording to the model of your machine.If it is composed of two pieces, pressthe tab on the filter cap downwards andpull the piece out towards yourself.

    If it is composed of one piece, hold itfrom both sides and open it by pullingout.

    3- An emergency drain hose is suppliedwithsomeofourmodels.Othersarenotsupplied with this item.

    If your product is supplied with anemergency drain hose, do the followingasshowninthefigurebelow:

    Pulloutthepumpoutlethosefromits housing.

    Placealargecontainerattheendofthe hose. Drain the water off into thecontainer by pulling out the plug atthe end of the hose. If the amountof water to be drained off is greaterthan the volume of the container,replace the plug, pour the water out,then resume the draining process.

    Afterdrainingprocessiscompleted,replace the plug into the end of thehose and fit the hose back into its

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    place.

    If your product is not supplied with anemergency drain hose, do the followingasshowninthefigurebelow:

    Placealargecontainerinfrontofthefilter to receive water flowing fromthe filter.

    Loosenpumpfilter(anticlockwise)until water starts to flow out of it.Direct the flowing water into thecontainer you have placed in frontofthefilter.Youcanuseapieceofcloth to absorb any spilled water.

    Whenthereisnowaterleft,turnthepump filter until it is completely looseand remove it.

    Cleananyresiduesinsidethefilteras well as fibers, if any, around thepropeller region.

    Ifyourproducthasawaterjetfeature, be sure to fit the filter intoits housing in the pump. Never forcethe filter while replacing it into itshousing. Fit the filter fully into itshousing;otherwise,watermayleakfrom the filter cap.

    4- Close the filter cap.Close the two-piece filter cap of yourproduct by pushing the tab on it.

    Close the one-piece filter cap of yourproduct by fitting the tabs on the bottominto their positions and pushing theupper part of it.

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    Problem Cause Explanation / Suggestion

    Programmecannot bestarted or

    selected.

    Machine may haveswitched to selfprotection mode due toan infrastructure problem

    (such as line voltage,water pressure, etc.).

    Reset your machine by pressing Start/Pause/Cancel button for 3 seconds. (see, Cancelling

    a Programme)

    Water in themachine.

    There may be some waterin your machine when youreceive it. This is from thequality control processand is normal.

    It is not harmful to your machine.

    There is watercoming fromthe bottom of

    the machine.

    There might be problemswith hoses or the pump

    filter.

    Be sure the seals of the water inlet hoses aresecurely fitted.Tightly attach the drain hose to the waste pipeor sink.

    Make sure that the pump filter is completelyclosed.

    Machine doesnot fill withwater.

    Tap may be turned off. Open the inlet water taps fully.

    Water inlet hose might bebent.

    Straighten the water intake hose.

    Water inlet filter might beclogged.

    Clean the water intake filter.

    The door may be ajar. Close the door.

    Machine does

    not dischargewater.

    Water outlet hose mightbe clogged or twisted.

    Clean or straighten the hose.

    Pump filter may beclogged.

    Clean the pump filter.

    Machinevibrates or

    shakes.

    Machine feet mightrequire adjustment.

    Adjust the machine feet.

    Transportation safetybolts might have not beenremoved.

    Remove the transportation safety bolts.

    There may be a smallamount of laundry in themachine.

    Add more laundry to the machine.

    The machine may beoverloaded or the clothesmay be distributedunevenly.

    Reduce the amount of laundry in the machineor balance the load by hand.

    There machine might betouching a solid surface

    Ensure that nothing touches the machine.

    Machinestoppedshortly afterthe programme

    started.

    Machine can stoptemporarily due to lowvoltage.

    It will resume operating when the voltage isback to the normal level.

    The waterbeing takenin is directlydischarged.

    Improper position of thedrain hose.

    Connect the water draining hose as describedin the operation manual.

    8 Troubleshooting

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    No water canbe seen inthe machineduringwashing.

    This is not a problem. Thewater level is not visiblefrom the outside of themachine.

    The door isjammed.

    Water level might beabove the lower level of

    the door.

    Run either the Pump or Spin programme.

    Machine might be heatingup the water or it may beat the spinning cycle.

    Wait until the process is over.

    Due to electrical safetymechanism, the door canonly be opened a fewminutes after theprogramme has stopped.

    Wait until the process is over.

    Machine fillswith water

    when aprocess iscancelled.

    Inside of machine may behot. For safety reasons, water should be cycled inand out a couple times.

    Washing timetakes longerthan the timespecified in themanual

    Water pressure may below.

    The machine will wait until there is a sufficientamount of water, which may lengthen thewashing time to avoid poor washing results dueto insufficient water.

    Supply voltage may below.

    Washing time is lengthened to avoid poorwashing results when the supply voltage is low.

    Input temperature of

    water may be low.

    Cycle time lengthens to heat up the water whenthe input water is cold. Also, washing time canbe lengthened to avoid poor washing results.

    There may be animbalance of laundry inthe machine.

    The automatic spin correction system mighthave been activated due to the unbalanceddistribution of the laundry in the drum.The laundry in the drum may be clustered(bundled laundry in a bag). Laundry should berearranged and re-spun.No spinning is performed when the laundry isnot evenly distributed in the drum to preventany damage to the machine and to itsenvironment.

    Number of rinses and/or amount of rinse watermight have increased.

    Water amount is increased to obtain abetter rinse and a rinse cycle is added whennecessary.

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    It continuouslywashes.Remainingtime does notcount down.

    In the case of a pausedcountdown while taking inwater:Timer will not countdownuntil the machine is filledwith the correct amountof water.

    The machine will wait until there is a sufficientamount of water to avoid poor washing resultsdue to lack of water. Then the timer will start tocount down.

    In the case of a paused

    countdown at the heatingstep:Time will not countdown until the selectedtemperature for theprogramme is reached

    In the case of a pausedcountdown at thespinning step:There may be an

    imbalance of laundry inthe machine.

    The automatic spin correction system mighthave been activated due to the unbalanceddistribution of the laundry in the drum.The laundry in the drum may be clustered(bundled laundry in a bag). Laundry should berearranged and re-spun.

    No spinning is performed when the laundry isnot evenly distributed in the drum to preventany damage to the machine and to itsenvironment.

    It continuouslyspins.Remainingtime does notcount down.

    There may be animbalance of laundry inthe machine.

    The automatic spin correction system mighthave been activated due to the unbalanceddistribution of the laundry in the drum.The laundry in the drum may be clustered(bundled laundry in a bag). Laundry should berearranged and re-spun.No spinning is performed when the laundry is

    not evenly distributed in the drum to preventany damage to the machine and to itsenvironment.

    It did not spin.

    There may be animbalance of laundry inthe machine. Therefore,the programme might havebeen completed withoutspinning.

    The automatic spin correction system mighthave been activated due to the unbalanceddistribution of the laundry in the drum.The laundry in the drum may be clustered(bundled laundry in a bag). Laundry should berearranged and re-spun.No spinning is performed when the laundry isnot evenly distributed in the drum to preventany damage to the machine and to its

    environment.The machine will notspin if the water has notcompletely drained.

    - Check the filter.- Check the drain hose.

    Washingperformance ispoor:

    Laundry turnsgray

    - Using insufficientamount of detergent for along time,- Washing at lowtemperatures for a longtime,- Using insufficient

    amount of detergent forhard waters (soil can stickto the laundry),- Using excessive amountof detergent (detergentcan stick to the laundry).

    - Use the recommended amount of detergentappropriate for water hardness and the laundry.- Select the proper temperature for the laundryto be washed.- If the water hardness is high, using an

    insufficient amount of detergent can causelaundry to turn gray over time.- It is difficult to eliminate such grayness onceit occurs.

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    Washingperformance ispoor:Stain could notbe removed,not cleaned.

    Laundrycould not bewhitened.

    Insufficient amount ofdetergent used.

    Use recommended amount of detergentappropriate for the laundry.

    Excessive laundry loadedinto machine Do not load the machine in excess.

    Wrong programme andtemperature might havebeen selected.

    Select the proper programme and temperaturefor the laundry to be washed.

    Improper detergent mayhave been used.

    Wrong type of detergentused.

    Put the detergent in the correct compartment.Do not mix detergent with bleaching agents.

    Washingperformance ispoor:Oily stains

    appear onlaundry.

    Oily accumulations on thedrum may have stuck to

    the laundry.

    Such odours and bacteria layers may be formedon the drum as a result of continuous washingat lower temperatures and/or in short program-mes. Leave the detergent dispenser drawer aswell as the loading door of the machine ajar aftereach washing. Thus, a humid environment

    favorable for bacteria cannot be created insidethe machine.Machine must be operated empty either at60C or 90C programme with detergent every 6months.

    Washingperformance ispoor:Bad odour

    Oily accumulations on thedrum may have stuck tothe laundry.

    Machine must be operated empty either at60C or 90C programme with detergent every 6months.

    Color of theclothes faded.

    Excessive laundry mighthave been loaded in. Do not overload the machine.

    Detergent may havegotten damp.

    Store detergent in a closed and dry place. Donot keep them under high temperatures.

    A higher temperaturemight have been selected.

    Select the proper programme and temperatureaccording to the type and soiling degree of thelaundry.

    It does notrinse well.

    The amount, brand andstorage conditions of thedetergent used might notbe appropriate.

    Store detergent in a closed and dry place. Donot keep them under high temperatures.

    Detergent might havebeen put in the wrongcompartment.

    If detergent is put in the prewash compartment

    although prewash cycle is not selected, themachine can take this detergent during rinsingor softener step.

    Machine filter may beclogged.

    Check the filter.

    Drain hose may be folded. Check the drain hose.

    Intermediate spins may be

    skipped.

    There may be an imbalance of laundry in themachine.The laundry in the drum may be clustered(bundled laundry in a bag). Laundry should berearranged and re-spun.No spinning is performed when the laundry isnot evenly distributed in the drum to preventany damage to the machine and to itsenvironment.

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    Clothesstiffened.

    Insufficient amount ofdetergent used.

    If the water hardness is higher, using insufficientamount of detergent can cause the laundry tobecome stiff in time. Use appropriate amount ofdetergent according to the water hardness.

    The detergent may havebeen placed into the

    wrong compartment; thedetergent may be mixedwith the softener.

    If detergent is put in the prewash compartmentalthough prewash cycle is not selected, themachine can take this detergent during rinsing

    or softener step.Softener should not come into contact withdetergent when being added.Wash and clean the drawer with hot water.

    Clothes do notsmell like thesoftener.

    Insufficient amount ofdetergent used.

    If the water hardness is higher, using insufficientamount of detergent can cause the laundry tobecome stiff in time. Use appropriate amount ofdetergent according to the water hardness.

    The detergent may havebeen placed into the

    wrong compartment; thedetergent may be mixedwith the softener.

    If detergent is put in the prewash compartmentalthough prewash cycle is not selected, themachine can take this detergent during rinsing

    or softener step.Softener should not come into contact withdetergent when being added.Wash and clean the drawer with hot water.

    Detergentresidue in thedispensingdrawer.

    Detergent may have beenput in wet dispenserdrawer.

    Dry the detergent drawer before putting indetergent.

    Detergent may havegotten damp.

    Store detergent in a closed and dry place. Donot keep them under high temperatures.

    Water pressure might be

    lowThe detergent in the mainwash compartment mighthave gotten wet whiletaking in the prewashwater..

    The detergent dispenser outlet (holes) may havea problem.There might be problems with the detergentdispenser valves.

    Detergent might be mixedwith the bleaching agent.

    Softener should not come into contact withdetergent when being added.

    There isdetergent lefton the laundry.

    Excessive laundry mighthave been loaded in.

    Do not load the machine in excess.

    Wrong programme andtemperature might havebeen selected.

    Select the proper programme and temperaturefor the laundry to be washed.

    Wrong detergent mayhave been used. Use wool detergents for woolens.

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    There is toomuch foam.

    You may not be usingproper detergent forautomatic washingmachines.

    Use only automatic washing machinedetergents in your washing machine.

    Excessive amount ofdetergent may have beenused.

    Use only sufficient amount of detergent.

    Too much detergentmay have been used fora small amount of lightlysoiled laundry.

    Use only sufficient amount of detergent.

    Detergent may have beenstored improperly.

    Store detergent in a closed and dry location. Donot store in excessively hot places.

    Type of material beingwashed (lace items willcause excessive foam dueto their meshed structure).

    Use smaller amounts of detergent for laceitems.

    Detergent might havebeen put in the wrongcompartment.

    If you put detergent in the prewash

    compartment although you have not selecteda prewash cycle, the machine can take thisdetergent during rinsing or softener step.

    Softener being releasedearly.

    You may have added too much softener.The detergent dispenser might be problematic.Water may be siphoned (pulling the softenerinto the washer early) during the fill or rinsecycles.There might be problems with the valves.

    Machine doeswork. No lightis on.

    The plug might not beplugged in the mainsoutlet.

    Plug should be checked.

    Fuse may have blown. Fuse should be checked.

    Electricity may be cut off. Power should be checked.

    The On/Off button mighthave not been pressed. This button must be pressed.

    The machinedid not startafter the prog-ramme wasselected andthe Start/Pause/Cancelbutton waspressed.

    The front door may beajar.

    Washingand Start/Pause/Cancellights areflashing afterthe programme

    is started.

    Water may have been cutoff.

    You can restart your machine by pressing theStart/Pause/Cancel button for a short timeafter ensuring that the water is not cut off.

    The Lid lightis flashing.

    It shows the safety perioduntil the door lock isopened.

    For your safety, the front door can onlybe opened 2 minutes after the programme iscompleted. The Lid light will flash during thisperiod.

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    9 Guarantee

    Your new Beko product is guaranteedagainst the cost of breakdown repairsfor twelve months from the date of theoriginal purchase.

    What is covered? Repairs necessary as a result

    of faulty materials, defectivecomponents or manufacturingdefect.

    The cost of functional replacementparts, but excluding consumableitems.

    The labour costs of a Beko

    approved repairer to carry out therepair.

    What is not covered? Transit, delivery or accidental

    damage or misuse and abuse. Cabinet or appearance parts,

    including knobs, flaps, handles orcontainer lids.

    Accessories or consumable items

    including but not limited to, ice trays,scrapers, cutlery baskets, filters andlight bulbs.

    Repairs required as a result ofunauthorised repair or inexpertinstallation that fails to meet therequirements contained in the userinstruction book.

    Repairs to products used oncommercial or non-residential

    household premises. Loss of frozen food in freezersor fridge/freezers. (Food lossinsurance is often included withinyour household contents insurancepolicy, or may be availableseparately from your retailer).

    Important notes. Your Beko product is designed and

    built for domestic household useonly. The guarantee will be void if the

    product is installed or used incommercial or non-residential

    domestic household premises. The product must be correctly

    installed, located and operated inaccordance with the instructions

    contained in the User InstructionsBooklet provided. Professional installation by a

    qualified Electrical DomesticAppliance Installer is recommendedfor all Washing Machines,Dishwashers and Electric Cookers

    Gas Cookers must only be installedby a Gas Safe (or BORD GAIS)registered Gas Installer.

    The guarantee is given only withinthe boundaries of the UnitedKingdom and the Republic ofIreland.

    The guarantee is applicable only tonew products and is not transferableif the product is resold.

    Beko disclaims any liability forincidental or consequentialdamages.

    The guarantee does not in anywaydiminish your statutory or legalrights.

    Should you experience any difficulty inobtaining service please contact theBeko Customer Help-Line.Tel: 0845 600 4911e-mail:[email protected]

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    Pleasekeepyourpurchasereceiptor other proof of purchase in a safeplace;youwillneedtohaveitshouldthe product require attention under

    guarantee.

    Youshouldalsocompletethedetailsbelow;itwillhelpusassistyouwhenrequestingservice.(Themodelnumberis printed on the Instruction Bookletand the serial number is printed on theRatingLabelaffixedtotheappliance)

    ModelNo:

    SerialNo:Retailer:Dateofpurchase:

    For service under guarantee simplytelephone the appropriate number below

    UK Mainland & Northern IrelandFridges & Freezers 0845 600 4903Electric Cookers 0845 600 4902

    Gas & 0845 600 4905Dual Fuel Cookers

    WashingMachines& 08456004906Dishwashers

    Republic of Ireland All Refrigeration, 01 862 3411All CookersWashingMachines&Dishwashers

    Before requesting service pleasecheck the trouble-shooting guide in theOperatingInstructionsasachargemaybe levied where no fault is found eventhough your product may still be underguarantee.

    Service once the manufacturersguarantee has expired.

    If you have purchased an extended

    agreementdocument.Otherwisepleasecall the appropriate number abovewhere service can be obtained at acharge.

    Should you experience any difficulty inobtaining service please contact theBeko Customer Help-Line.Tel:08456004911e-mail:[email protected]

    10 Service