8/10/2019 With the release of Dynamics CRM 2015, is Microsoft ready to compete with SFDC?

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Microsoft Dynamics CRM 2013

Agenda About Ferrum Consulting

Dynamics CRM vs. SFDC

Sale Force Automation Customer Care

Marketing

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SALES AUTOMATIOSELL MORE | WIN FASTER | DRIVE RES

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CARE EVERYWHEEARN LOYALTY | EMPOWER AGENT

DRIVE RESOLUTION

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MARKET SMARTEENGAGE CUSTOMERS | BUILD PIPEL

DEMONSTRATE IMPACT

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8/10/2019 With the release of Dynamics CRM 2015, is Microsoft ready to compete with SFDC?

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Versatile Email Campaign Management

API Driven: Email triggered from

external system and tracked

Easy Management: Less overheadfor maintaining multiple messages

Programmatic &Manageability

Send millions of emails/customer

Dynamic Cont

Personalized m

Cross Campaig

email fatigue

Scale Pers

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USEREXPERIENCES

EDGE

EXPERIENCES THAT ARE MODERN,SEAMLESS AND DELIGHT USERS

8/10/2019 With the release of Dynamics CRM 2015, is Microsoft ready to compete with SFDC?

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Q & A