wireless home phone user guide - mascon

WF721 Wireless Home Phone

User Guide ZTE CORPORATION NO. 55, Hi-tech Road South, ShenZhen, P.R.China Postcode: 518057 Tel: +86-755-26779999 URL: www.ztedevices.ca E-mail: [email protected]

mailto:[email protected]

LEGAL INFORMATION Copyright © 2016 ZTE CORPORATION. All rights reserved. No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation. The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice. Version: R1.0 Edition Time: April 27, 2016

Getting to Know your Device ............................................................................................... 1 External View ................................................................................................................... 1 Installing Your Device ...................................................................................................... 2 Interface Description ......................................................................................................... 3 Indicators ........................................................................................................................... 4

Getting Started with Your Device ......................................................................................... 5 Device Installation ............................................................................................................ 5 Turning on Your Device ................................................................................................... 5 Checking the Wireless Signal ........................................................................................... 6 Connecting the Device to a Phone .................................................................................... 6 Place a Test Call ................................................................................................................ 7

Using Your Device................................................................................................................ 7 Making calls ...................................................................................................................... 7 Three-Way Calling ............................................................................................................ 8 Call Waiting ...................................................................................................................... 8 Call Forwarding ................................................................................................................ 9 Setting up Voice Mail ..................................................................................................... 11 Access Your Voicemail .................................................................................................. 11 Retrieving Messages ....................................................................................................... 11 Remote Retrieve .............................................................................................................. 12 Adjusting Volume ........................................................................................................... 12

Troubleshooting .................................................................................................................. 13 Specification........................................................................................................................ 14 Warnings and Notices ......................................................................................................... 15

Safety Precautions ........................................................................................................... 15 Limited Warranty ............................................................................................................ 16 Limitation of Liability ..................................................................................................... 17 Radio Frequency (RF) Energy ........................................................................................ 17 FCC Regulations ............................................................................................................. 19 IC Notice ......................................................................................................................... 20

Confidential and Proprietary Information of ZTE CORPORATION 1

Getting to Know your Device The WF721 provides calling services through your wireless service

provider’s cellular network, and other features including Voicemail, Call

Waiting, Call Display, Call Forwarding, and Three-way Calling for your

corded or cordless home phone(s).

External View

Signal Strength

Battery Charge

Power Voicemail

Battery Cover

ZTE WF721 User Guide

2 Confidential and Proprietary Information of ZTE CORPORATION

Installing Your Device

1. Slide the battery cover and remove it.

2. Install the (U)SIM card into the (U)SIM card slot.

Warning:

Your device does not support micro-SIM card, nano-SIM card, or any other

nonstandard SIM cards. To avoid device damage, please do not use any

nonstandard SIM cards in your device.

Note:

The (U)SIM card included with the device is locked to, and may only be used

with the ZTE Home Phone device.

3. Install the battery and close the battery cover.



Notes:

The WF721 takes about 5 hours to charge fully. The charge time may be

impacted by environmental factors.

When fully charged, the battery will automatically stop charging.

When not using the battery for a long period, remove it from your

WF721 and store it in a cool, dry place.

Interface Description

Warning:

The Service Port is only for diagnostic purposes, not for customer use. To

avoid device damage, please do not place a USB-based device into the

USB port of the WF721.

Power Switch

Power Socket

Telephone Ports Service Port

Antenna Port



Indicators

When the WF721 is powered on, the following states may be displayed on

the LED screen. For a description of the states, refer to the following table:

Icon Indicator Status

Power Green On

Off No Power

Voicemail Green

Blinking

New voicemail waiting

Off No Message

Battery Charge Green High

Orange Medium

Red Low

Off No charge or no battery installed

Wireless Service

Green(1to

5 Bars)

Signal Strength(Low to High)

No Bar Lit No Service

Blinking

Red Bars

Check (U)SIM card

Solid Red

Bars

Software Updating



Getting Started with Your Device

Device Installation

The WF721 works with your wireless service provider’s cellular network

instead of your home’s phone jacks.

Put the WF721 in a place where there is a strong signal from a signal tower,

typically near a window or outside wall.

Note:

Some electronic devices may be susceptible to electromagnetic interference.

Locate the device away from the connected phone, TV set, radio, or other

electronic equipment to avoid electromagnetic interference.

Turning on Your Device

1. Insert the small end of the power adapter into the power socket of your

WF721.

2. Plug the power adapter to a standard AC wall outlet.

3. Slide the On/Off switch to the On position.



Note:

When powered off, the WF721 will no longer send or receive calls.

Checking the Wireless Signal

1. Raise antenna to an upright position.

2. Confirm signal strength light is green for optimal performance.

Note:

If you do not see a green light (signal strength), you may want to choose an

alternate installation location.

Connecting the Device to a Phone

1. Unplug your existing phone from the wall jack.

2.Plug your phone into the “Phone 1” port on the WF721, using your existing

phone cable or included phone cable.



Notes:

A cordless phone system with multiple handsets should be used to place

phones throughout your home.

The “Phone 2” port can be used to connect an additional phone, or

cordless base station. All telephones connected to the WF721 will use the

same telephone number.

Place a Test Call

1.Pick up the handset of your connected home phone.

2.Dial the telephone number.

3.Wait 4～8 seconds for the call to be connected automatically.

Note:

When making a call, make sure to use 10-digit dialing for both local and long

distance calls.

Using Your Device

Making calls

Using a phone connected to your WF721, place and receive calls as you

normally would. The WF721 supports both cordless and corded phone

dialing methods.

Note:

For best results, place the cordless phone base at least 12 inches from the

WF721.



Three-Way Calling

With this feature, you can talk to two people at the same time.

1. When you are on a call, press the Flash (or Phone/Talk) key on your

phone to put the first call on hold.

2. When you hear a dial tone, dial the second number.

3. When you’re connected to the second party, press the Flash (or

Phone/Talk) key again to complete the three way connection.

Note:

If the second party does not answer, press the Flash (or Phone/Talk)

key to end the connection and return to the first call.

If one of the people you called hangs up during your call, you and the

remaining caller stay connected. If you initiated the call and are the first to

hang up, all callers are disconnected.

Call Waiting

Press *43# or #43# to enable or disable Calling Waiting features.

When you’re on a call and another call comes in, you will hear two tones.

Press the Flash (or Phone/Talk) key to hold the current call and accept

the waiting call. You can press the Flash (or Phone/Talk) key again to

switch back and forth between calls.

Press 1 and the Flash (or Phone/Talk) key to end the current call and

accept the waiting call.

Press 0 and the Flash (or Phone/Talk) key to reject the waiting call.



Notes:

If your phone does not have a Flash (or Phone/Talk) key, then use the

off-hook mechanism supported by your phone.

Your WF721 supports standard three-way calling and call waiting.

Operation of these features will vary depending on your home phone

equipment.

Call Forwarding

Call forwarding feature allows you to forward your incoming calls to another

phone number.

To always forward:

1. Press **21* on your connected phone.

2. Dial the 10-digit number of which you wish to forward your calls.

3. Press “#” key.

(Example: **21*1234567890# forwards your calls to the phone number

123-456-7890)

4.Wait to hear a confirmation tone for the forwarding to complete before

hanging up.

Note:

To disable call forwarding, press ##21#. Wait until you hear a confirmation

tone before hanging up.



To forward when busy:





hanging up.

Note:

Press ##67# to disable call forwarding when busy.

To forward when incoming calls go unanswered:





hanging up.

Note:

Press ##61# to disable call forwarding when incoming calls go unanswered.

To forward when unreachable:





hanging up.



Note:

Press ##62# to disable call forwarding when unreachable

Setting up Voice Mail

1. Press 1 on any connected phone.

2. Wait for several seconds, and you will connect to your wireless service

provider’s voicemail service.

3. Follow the voice prompts to complete setup.

Note:

Create a password during setup to enable remote voicemail retrieval and for

added security.

Access Your Voicemail

When a voicemail message is waiting, the voicemail indicator on your

WF721 blinks green. You will also hear an intermittent dial tone on any

connected phone handset before placing a call.

Press 1 on any connected phone to access your voicemail.

Retrieving Messages

1. Press 1 on any connected home phone.

2. Wait for several seconds and you will connect to your voicemail inbox.

3. Follow the voice prompts to listen to, and manage your messages.



Note:

You may dial your 10-digit home phone number to access your voicemail

box.

Remote Retrieve

You can retrieve voicemail messages from a phone not connected to the

WF721.

1. Dial the number of your WF721.

2. When you hear the voicemail greeting begin, press the “*” key

3. Enter your password and follow the prompts to listen to and manage your

voicemail messages.

Adjusting Volume

Use your home phone’s volume adjustment if available. Alternately, the

volume of the WF721 can be adjusted if necessary.

1. When you are on a call, press **** or #### to adjust volume to minimum

or maximum.

2. Press * or # to turn volume down or up.

Notes:

Four volume levels are available (level 1 to level 4).

Your home phone(s) may have a separate volume level setting function

that is independent of the WF721.



Troubleshooting

Symptom Solution

No dial tone Please wait for 1~2 minutes after the

WF721 is powered on.

If you do not see a green light (signal

strength), move the WF721 to a place with a

stronger signal

There is a prompt/

phone alert/

announcement as soon

as I lift the phone off the

hook.

Make sure your (U)SIM card is inserted

correctly and the PIN number has been

entered. If the PIN number has been

entered incorrectly for three consecutive

times, you will need to enter the PUK code

when prompted.

The line is noisy/

distorted as soon as I lift

the phone off the hook.

Remove any electrical appliance which is

too close to the phone or the WF721.

The cable or phone set might be faulty.

I hear a rapid engaged

tone as soon as I lift the

phone off the hook.

Put the phone on the hook and try again.

After dialing the last digit

I hear nothing /silence.

When you have finished dialing you can

wait several seconds to connect the call.



Specification Dimension(W*D*H) 140mm ×110mm × 30mm

Weight 234g

Talk Time* Approximately 2.5-3 hours (2G and 3G)

Standby Time* 25 hours

Battery Capacity 1900 mAh

Note:

The value of the talk time or standby time varies with the actual

environment.



Warnings and Notices

Safety Precautions

Some electronic devices may be susceptible to electromagnetic

interference. Move the device away from the TV set, radio and other

electronic equipment to avoid electromagnetic interference.

Please keep your phone at least 12 inches away from the WF721.

The WF721 may interfere with medical devices like hearing aids and

pacemakers. Consult a physician or the manufacturer of the medical

device before using the WF721.

Do not use your WF721 in dangerous environments where there are

explosive gases or explosive products being processed.

Please use original accessories or accessories that are authorized by

ZTE. Unauthorized accessories may affect the WF721 performance,

damage the WF721 or cause danger to you.

Do not attempt to dismantle the WF721. There are no user serviceable

parts.

Put the WF721 in a place with good ventilation. To avoid device failure

due to improper heat dissipation, do not wrap or cover the WF721.

Do not expose the WF721 to direct sunlight.

Do not allow children to play with the WF721 or charger.

The WF721 is for indoor use only. Do not use the WF721 outside. Do

not connect telephone extensions which run outside of the building.



These can result in lightning damage to your unit.

Use an antistatic soft cloth to clean the WF721. Do not use cleanser

with chemical or corrosive properties. Power off the WF721 before

cleaning.

Do not take out the (U)SIM card when the WF721 is in use. The

generated static electricity may damage the card or lead to information

loss.

The WF721 does not support fax machines

The WF721 does not work with most home security systems

Limited Warranty

This warranty does not apply to defects or errors in the product caused by:

i. Reasonable abrasion.

ii. End User’s failure to follow ZTE’s installation, operation or maintenance

instructions or procedures.

iii. End User’s mishandling, misuse, negligence, or improper installation,

disassembly, storage, servicing or operation of the product.

iv. Modifications or repairs not made by ZTE or a ZTE-certified individual.

v. Power failures, surges, fire, floods, accidents, actions of third parties or

other events outside ZTE’s reasonable control.

vi. Usage of third-party products, or usage in conjunction with third-party



products provided that such defects are due to the combined usage.

vii. Any other cause beyond the range of normal usage intended for the

product.

End User shall have no right to reject or return the product, or receive a

refund for the product from ZTE under the above-mentioned situations.

This warranty is the End User’s sole remedy and ZTE’s sole liability for

defective or nonconforming items, and is in lieu of all other warranties,

expressed, implied or statutory, including but not limited to the implied

warranties of merchantability and fitness for a particular purpose, unless

otherwise required under the mandatory provisions of the law.

Limitation of Liability

ZTE shall not be liable for any loss of profits or indirect, special, incidental or

consequential damages resulting from or arising out of or in connection with

using of this product, whether or not ZTE had been advised, knew or should

have known of the possibility of such damages, including, but not limited to

lost profits, interruption of business, cost of capital, cost of substitute facilities

or product, or any downtime cost.

Radio Frequency (RF) Energy

This device meets the government’s requirements for exposure to radio

waves.



This device is designed and manufactured not to exceed the emission limits

for exposure to radio frequency (RF) energy set by the Federal

Communications Commission of the U.S. Government:

The exposure standard for wireless mobile devices employs a unit of

measurement known as the Specific Absorption Rate, or SAR. The SAR

limit set by the FCC is 1.6 W/kg.*

While there may be differences between the SAR levels of various devices

and at various positions, they all meet the government requirement.

The FCC has granted an Equipment Authorization for this device with all

reported SAR levels evaluated as in compliance with the FCC RF exposure

guidelines. SAR information on this device is on file with the FCC and can

be found under the Display Grant section of http://www.fcc.gov/oet/ea/fccid/

after searching

FCC ID: SRQ-WF721.

* Tests for SAR are conducted using standard operating positions accepted

by the FCC with the device transmitting at its highest certified power level in

all tested frequency bands. Although the SAR is determined at the highest

certified power level, the actual SAR level of the device while operating can

be well below the maximum value. This is because the device is designed to

operate at multiple power levels so as to use only the power required to

reach the network. In general, the closer you are to a wireless base station

antenna, the lower the power output.



FCC Regulations

This device complies with part 15 of the FCC Rules. Operation is subject to

the condition that this device does not cause harmful interference.

Caution: Changes or modifications not expressly approved by the

manufacturer could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.



IC Notice

This device complies with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may

cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

IC: 5200E-WF721

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