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TRANSCRIPT
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Wireless EPABX Enabling evolution in fixed telephony solutions for scalable and cost effective enterprise communication
March 2017
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Omkar Malage Senior Research Analyst Digital Transformation Practice
@Omalage | [email protected]
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Hardware maintenance overheads/ Installation challenges?
Cost issues?
Flexibility issues?
Delivery timelines?
Additional investment
concerns
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Connectivity to remote
locations?
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Agenda
Key consideration points while selecting a solution provider
Difference between traditional EPABX and Wireless EPABX
Wireless EPABX: Circumvents traditional wire-line telephony challenges
Introduction to Wireless EPABX
Advantages of Wireless EPABX for Enterprises
GSM EPABX Architecture
Trends in India driving Wireless EPABX Adoption
Case Study & Key Takeaways/Conclusion
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3 4 5 6 7 8
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What is Wireless EPABX?
Wireless EPABX is a unique offering that eliminates delays caused due to wireline feasibility checks and permissions. It is a portable, zero capital expenditure solution that requires only a monthly rental without compromising on the quality benefits of a wire-line connection. It is ideally suited for project locations and remote offices.
EPABX stands for electronic private automatic branch exchange. It is also known as PABX (private automatic branch exchange). The EPABX system is an impressive business solution to meet the office needs of internal communication. Value added services like built-in CRM to enable maintenance of call records and computer-telephony integration. Automatic routing of predefined incoming numbers to designated extensions
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GSM EPABX architecture
• Wireless EPABX is a unique solution that uses GSM SIM Cards as trunk inputs in the device and connects wirelessly to the nearest feasible BTS.
• The rest of the setup remains as is, only the last mile becomes a wireless connection.
• This eliminates the CAPEX involved in deploying a wired cable to connect the PBX to your extensions.
• It basically provides mobile features with a wire-line setup reducing overall call rates and enabling faster time to market.
• It is a TDM based setup and data is blocked.
BTS (Base transceiver station)
Last Mile is wireless connectivity
GSM – Network Diagram
GSM SIMs
Trunk input >> GSM SIMs in GSM Trunk Cards
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Advantages of Wireless EPABX
Save on Capex with free EPABX bundling
A substitute for non-feasible PRI connectivity
Enjoy business continuity due to last mile wireless deployment, so no business loss
Zero CAPEX, pay monthly rental and usage charges only
Quick connectivity and deployment of non-feasible wireline sites
Economical GSM voice calling plans
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Trends in India driving Wireless EPABX adoption
Deployment of high speed networks with wireless connectivity on the rise
Proliferation of cost sensitive Small and Medium Enterprises
Proliferation of manufacturing hubs across the country due to enhanced FDI activities
Stand up, Start up initiative
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Difference between traditional PBX and Wireless EPABX
Trad
ition
al P
BX
Last mile is wired
High CAPEX
Setup takes time
Permission hassles
Scalability is cumbersome
Last mile is wireless
Zero CAPEX
Quick to Setup
Easy to deploy with no permission hassles
Scalability is easier; meets exact needs
Wire
less
EPA
BX
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Ideal solution for SME (Small Business)
Managing too many technologies and devices
Wireless EPABX technology is easier to deploy and operate
Connectivity with remote offices
Eliminates feasibility and CAPEX associated with wired connectivity in remote locations
Minimise telephony costs Wireless EPABX provides a solution to fit your exact needs with no additional expenses
Ensuring business continuity GSM EPABX ensures high level of business continuity due to last mile wireless deployment
CHALLENGES FOR SME
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POLL QUESTION 1
What are the challenges you are facing for deploying wireline connectivity in your branch offices?
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Answer to questions like… I want to avoid giving mobile phones to my
employees in the remote branch offices to
avoid misuse and protect corporate data?
I want to setup my office quickly and get it
running immediately to stay ahead of my
competition in the market?
I have just setup a Start-up, Can I avail facilities
of a wireline service at a monthly fixed rental
with zero CAPEX involved?
Can I expand my branch at remote locations with
no hassles of wireline feasibility checks and
permissions?
My branch has an employee size of just 10-
12 employees, can I avoiding investing in 30
PRI channels and pay only for what I use?
Better optimisation and Return on Investments
Assured security and avoid misuse
Reduced lead time, faster GTM and provides
competitive edge
Enhanced business expansion & reach
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Wireless EPABX: Circumvents traditional wireline telephony challenges
Delivery Timeline
Solution fitment and
viability
Deployment can happen within 2
to 3 days
Customised solution to fit your exact needs – just pay for what you
use
Feasibility and maintenance
Easy to setup and deploy
by just inserting
SIMs in trunk slots
Ensuring business
continuity through DR
Easy recovery
due to wireless last mile
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Key considerations while selecting a solution provider
Vendor experience Reliability Support
capabilities
Quality of Service and features Training
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POLL QUESTION 2
Do you find Wireless EPABX solution to be a relevant answer for business challenges at your Enterprises?
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Case Study : BFSI Wireless EPABX deployment in around 170 branch offices of India’s leading Micro Finance Organisation
Prob
lem
The company had close to about 400 branches mainly in the Tier 2 and Tier 3 locations. They had a budget constraint of 4000-5000 per month for a wire-line setup. The company was looking for a cost effective OPEX based solution with a plug and play setup enabling them quick connectivity and faster time to market.
Solu
tion Wireless EPABX perfectly fit their
requirement as it is a zero CAPEX solution. Easy to deploy and operate; with no overheads of seeking RoW permission from the local bodies to lay the copper cables. Deployment to around 110 branches was done with-in 2-3 days in each branch enabling them to go live faster. 8 extns were provided to each branch with 4 SIM inputs with bundled EPABX by the vendor at a fixed flat monthly rental which was with in the budget of the enterprises.
Resu
lt The deployed solution being zero Capex provided better RoI to the organisation with a much higher uptime. Enabled the branches to go live with their wireline setup much faster by eliminating the delays caused due to wireline feasibility checks and permissions. Provided branches with all the benefits and features of a wireline setup of call forwarding, transferring, IVR etc. at an economical price points of 40 paise local and 60 paise for STD. Due to its success, the company wants to replicate this setup in another 60 branches.
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What will you need for the journey?
You will need a guide : An
experienced vendor
Feasible site and registered office Internal cabling of
desk phones
Power connectivity
(Back-up)
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Key takeaway Key takeaway – Wireless EPABX
Wireless EPABX is a unique solution, perfectly suited for SMEs with
capital constraints and branches in remote locations.
Provides a mobile experience on a fixed connectivity setup and functionalities.
Zero Capex and a cost effective solution. No installation or drilling is required, aids in business expansion to
remote locations.
Connectivity ensuring business continuity.
Easy setup enables faster time to market providing competitive advantage to enterprises.
Perfect fit solution for enterprises branches with a channel requirement of 8-16 extensions, this enhances optimisation.
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Questions?
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