Wireless Enablement for Software Applications

Tom Grace

Cingular Government Solutions

TUG Annual Conference

October 25, 2006

2 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

Third Generation Mobile Broadband Large files / Multimedia Desktop-like Experience

Third Generation Mobile Broadband Large files / Multimedia Desktop-like Experience

GSMGPRS

EDGE

UMTS

HSDPA

Network Evolution – Faster and Smarter

Average download speeds

14 Kbps 35 Kbps 70-135 Kbps 220-320 Kbps 400-700 Kbps

Approx. time to download 1MB

9 min, 30 sec

3 min, 50 sec 1 min, 15 sec 30 secs 15 secs

Latency 700+ms 600-700ms 350-450ms 250-300ms 100-200ms

First Generation Text Email Text Messaging Line-of-Government Apps

First Generation Text Email Text Messaging Line-of-Government Apps

Second Generation Laptop Mobility Email with Attachments Access to Enterprise Apps

Second Generation Laptop Mobility Email with Attachments Access to Enterprise Apps

3 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

SMART DEVICESWindows Mobile Smartphones ● Integrated PDAs

Laptop Enablers ● Special Purpose Devices

LAPTOP CONNECT EDGE ● UMTS/HSDPA ● WiFi

WIRELESS EMAIL & MESSAGINGBlackBerry ● Xpress Mail ● Good Mobile Messaging

Microsoft ● IBM ● Alliance Level Solutions ● Enterprise Paging

SPECIFIC GOVERNMENT SOLUTIONSLaw Enforcement ● Data Inquiry ● Field Reporting

Vehicle Tracking

CONNECTIVITY & MANAGEMENT SERVICESFrame Relay ● Network VPN ● Optimization/Compression

Custom APN and IP Addressing ● Wireless Router

VOICE SOLUTIONSPush to Talk ● Office Reach

GOVERNMENT CONTRACTSGSA Schedule ● Western States Contracting Alliance

FISC

A Host of Government Solutions Available

4 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

End to End Security and Connectivity

Commercial Connectivity Services

D. Application Level Security

A. Device Level Security• User-controlled

(e.g., password, biometrics)• IT-controlled

(e.g., remote kill)

C. End-to-End Security• VPN (IPSec)• SSL• 3rd party solutions (e.g. 128 bit encryption)• Blackberry 3DES

B-1. Radio Network• SIM authentication• APN authorization• 64 bit Airlink encryption 2.5G*

• 128 bit Airlink encryption 3G• GTP tunnel

B-3. Network-to-Network Connectivity

• IPSec VPN tunnel and/or• Dedicated Frame Relay• Connectivity Redundancy

B-2. Core Network• Private APN• VLAN isolation by APN• Private IP support• Radius proxy support• Customizable firewall• Data Center Redundancy

Additional hardware, software, subscription, and/or special network connection may be required.

In-network Optimization / Compression

Security Best Practices

Application Servers

Frame Relay 2.5G & 3G

Network

Internet

Firewall

Customer LAN

WWAN Devices

CingularGateway

VPN Applianc

e

Cingular Data Center

Firewall

5 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

LaptopConnect – coverage, performance, convenience

* Requires $39.99 Voice Plan and 2-yr term

Cingular Network

BroadbandConnect Broadband speeds Metro coverage

EDGE Largest national high

speed wireless data network

Cingular Communication ManagerDataConnect Service Plans $59.99 Unlimited* International plans – NEW!

Simplifies deployment Simple one-click access

LaptopConnect Cards Integrated Laptops Handsets as Modems

GLOBAL ROAMING

LaptopConnect – Offer

6 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

LaptopConnect Cards

Sierra Wireless AC860 Option GT MAX

Antenna External removable Retractable butterfly

UMTS / HSDPA bands

850, 1900 MHz 850, 1900, 2100 MHz

EDGE bands 850, 900, 1800, 1900 MHz

EDGE class Class 10

Avg. download speed 400 – 700 kbps (1.8 Mbps max)

Software in box Cingular Communication Manager

Single device provides connectivity to BroadbandConnect and EDGE–Global roaming - connectivity available in 105+ countries

•Out of box installation is a simple three step process – less than 15 minutes

7 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

LaptopConnect Integrated

Integrated wide area wireless capability from leading OEMs– Simplicity of an integrated solution – Improved design and performance– Reduced setup, configuration and support costs – Promotes consistency in laptop deployment

configuration

AVAILABLE NOW AVAILABLE NOW AVAILABLE NOW AVAILABLE NOW EXPECTED 4Q ‘06 EXPECTED 4Q ‘06 AVAILABLE NOW AVAILABLE NOW AVAILABLE NOW AVAILABLE NOW

8 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

HOTELS Fixed station Good speed $10 per day

REMOTE OFFICE Variable speed $20-$50 per mth

HOME Fixed station Variable speed $20 - $50 per mth

AIRPORT HOTSPOTS Good speed $10 per use Set-up time

Typical Laptop User (Multiple Providers) Cingular LaptopConnect User

CAR Work offline Dial up from pay phone

FIELD JOB SITE Work offline Dial up Slow speed

Connectivity client Multiple clients Single client

Monthly costs Variable; +$100 $59.99 Unlimited* (pays for itself vs 6 per-use WiFi sessions)

Hardware Multiple devices/cords/passwords required One LaptopConnect Card or Integrated Laptop

International use Limited Use in 105 countries

Support 4 to 5 different access providers (bills, support)

One carrier

Location Fixed location for most access points National coverage w/EDGE, BroadbandConnect in metro areas

LaptopConnect – Simplifying Remote Access

LaptopConnect is a predictable, cost-efficient remote access solution

* Two-year Data Connect plan and $39.99 voice plan with Cingular required.

Home

Remote office

Airports

Hotels

Field job site

Car

Home

Remote office

Airports

Hotels

Field job site

Car

Laptop Connect

Laptop Connect

9 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

Creating Value with Wirelessly Enabled Processes

Real-time Wide Area Wireless Access

Processes with Highest ROI/ROV

Work Order Management

Field Inspection and and Remote Reporting

Workforce Scheduling/Dispatch

Asset Tracking and Monitoring

Mobile Inventory Management

Enterprise Collaboration and Workflow

Data Capture & Remote Access

•Better use of agency assets and equipment

•Lower maintenance and repair expense

•First-time fix•Reduced cycle time•Reduced time to repair

•More items / day•Reduced re-work•Better vehicle / asset utilization•Downtime converted into productive

time

•Differentiation in the market•Greater employee satisfaction and

retention

•Savings in time/expense of travel•Lower back-office support cost•Telecom cost reduction• Inventory reduction•Reduced reliance on overtime

IMPROVED EFFICIENCY

IMPROVED PRODUCTIVITY

COST REDUCTION

ASSET UTILTIZATION

INNOVATION / EXCELLENCE

Benefits

10 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

Government-Specific Application Solutions

11 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

State of KentuckyDept of CorrectionsWebTech Wireless devicesReal time verification of prisoner

location during transportPinpoints alert message should

prisoner overcoming officers

Chicago Department of Streets and Sanitation

WebTech WirelessVerification of refuse collection

stops

City of San Diego – Environmental Services

By determining closest vehicle to customers, reduced number of routes, mileage traveled daily travel and and fuel expense.

Solutions Brief: Fleet Management

Cingular is the largest carrier in the US and is a leading provider under the WSCA purchasing agreement. Customizes GPS hardware, and

software platforms for school bus operations. See www.synovia.com

CompassCom enables the use of location based data for enterprise solution providers. See Compass.com

GPS modems provide map coordinates and time stamps of agency vehicle locations based on user-defined parameters. Exception reports or alerts can be generated to notify fleet managers of vehicles outside pre-defined “geo-fence” or routes. Vehicle location data can be time stamped and recorded in archives for future reference.

•Need to prove agency vehicle stop or performed its assigned services other than driver’s record•Parents expect school districts to know where buses are•Reduced budget mandates increased efficiencies•Eliminate deadheads or repeat runs due to citizen complaints that service wasn’t performed

Problem / Challenge

Wireless Enablement

•Integrated GPS receiver and Cingular Wireless Data •Install mapping software or subscribe to hosted service•Install sensors and optional emergency button •Define reporting requirements, and frequency of polling•Define route, landmark or fence polygons for exceptions

Post-Wireless Result

•Able to answer liability claims with vehicle time/location data•Eliminate driver logs and increase stops/service call per day•Improved driver and passenger safety•Locate lost, stolen, or unaccounted vehicles•Improved driver compliance to agency vehicle policies•Reports used to analyze route efficiencies and exceptions

Deployments

DEVICES SOFTWARE NETWORK

12 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

• b

California Department of Transportation (Caltrans)

UC Berkeley PATH and CCIT

CA Metropolitan Traffic Commission•Alameda County CMA•Washington State DOT•Kitsap County•WESTCAT

Solutions Brief: Traffic Management

Cingular is the largest carrier in the US and is a leading provider under the WSCA purchasing agreement.

Provides cutting-edge wireless solutions with seamless integration allowing customers to easily track, monitor, collect and control their data. From traffic management to utilities, InfoTek provides cost-effective solutions and improved efficiency.

Using sensors and wireless machine-to-machine devices, collects and transmits critical information to monitor and manage traffic in real time. Traffic data used to provide instructions to traffic signals at high-volume times, updating public road signs, incident management, traffic planning, news partners and to meet state requirements for highway traffic data collection for tax purposes..

•States require reporting vehicle counts and classifications•Commuters want real-time traffic information and alerts•Legacy hardware can not provide the type of data required•Cost of leased circuits to sensor collectors and message boards is cost=prohibitive in many cases

Problem / Challenge

Wireless Enablement•Install wireless units where copper or fiber options are not available or cost-effective•Wireless updating of driver information road signs•Transmit sensor and message board data over the Cingular Wireless IP Network.

Post-Wireless Result

•Vehicle count data transmitted to databases automatically.• Able to wirelessly send incident information to driver message signs•Use of wireless allows for more detection loops, faster implementation and more capability•Leased line expense reduced

Deployments

DEVICES INTEGRATION NETWORK

13 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved

TUG October 25, 2006

Questions