winning new business with your website

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Winning new business with your website” Breakfast meeting – Chorley Town Hall 13 th August 2013 Welcome to . . .

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Page 1: Winning new business with your website

“Winning new business with your website”

Breakfast meeting – Chorley Town Hall13th August 2013

Welcome to . . .

Page 2: Winning new business with your website

Overview

Introductions

Current Performance

Research

Continually Review

Tactical Planning

Summary

Takeaways

Page 3: Winning new business with your website

Who we are?

Daena HayhurstBusiness Manager - Digital & Outsourcing Services

Gemma BaldwinMarketing Manager

John TrimbleHead of Search

Page 4: Winning new business with your website

Who we are?

An eCommerce, Back Office & Digital Marketing Provider.

We support entrepreneurial businesses across the UK.

Page 5: Winning new business with your website

What we do?

Back Office Software

Web Design & Development

Digital Marketing

Infrastructure & Hosting

Order Fulfilment

Customer Care Centre

Page 6: Winning new business with your website

How about you?

Page 7: Winning new business with your website

Winning new business with your website

Introductions

Current Performance

Research

Continually Review

Tactical Planning

Summary

Takeaways

Page 8: Winning new business with your website

Does your website serve its purpose?

Generate up / cross

selling

Attract new

visitors Explain who you are &

your proposition

Convert visitors

into leads / customers

Inspire visitors to

take action

Encourage repeat

purchase

Page 9: Winning new business with your website

Track your website visitors

BOUNCE RATE

CONVERSION

TRAFFIC SOURCES

CONTENT

SOCIAL REPORTS

% NEW VISITORS

LANDING & EXIT PAGES

Page 10: Winning new business with your website

Investigate your users’ journey

users’ journey

Usability and Split Testing

Page 11: Winning new business with your website

Crazy Egg Insight

1) Heatmap

2) Scrollmap

Page 12: Winning new business with your website

Crazy Egg Insight

3) Confetti

4) Overlay

Page 13: Winning new business with your website

Winning new business with your website

Introductions

Current Performance

Research

Continually Review

Tactical Planning

Summary

Takeaways

Page 14: Winning new business with your website

Know your market online

WEBSITE NEWS DOWNLOADS VIDEOS TRAFFIC CTA’SBLOGDESIGN

PR

OD

UC

TS/ SER

VIC

ES

COMPETITORS

SOCIAL MEDIA

PROPOSITION

SEO PPCRANKING

EMA

IL

TARGET AUDIENCE

Page 16: Winning new business with your website

Performance Benchmarking

Page 17: Winning new business with your website

Search Metrics

Page 18: Winning new business with your website

Winning new business with your website

Introductions

Current Performance

Research

Continually Review

Tactical Planning

Summary

Takeaways

Page 19: Winning new business with your website

Build landing pagesImprove relevancy.

Test them for optimum performance.

Page 20: Winning new business with your website

Keyword targeting checklist

PAGE TITLE

HEADLINE

BODY TEXT

URL

IMAGES & IMAGE ALT ATTRIBUTES

INTERNAL & EXTERNAL LINKS

META DESCRIPTIONS

META KEYWORDS

http://moz.com/blog/visual-guide-to-keyword-targeting-onpage-optimization

Page 21: Winning new business with your website

Onsite optimisationImprove your page titles & meta descriptions.

Page 22: Winning new business with your website

Twitter Counter

Try different types of messages and content to increase your followers.

Page 23: Winning new business with your website

Facebook Insights

See how people are discovering and responding to your posts.

Page 25: Winning new business with your website

Winning new business with your website

Introductions

Current Performance

Research

Continually Review

Tactical Planning

Summary

Takeaways

Page 26: Winning new business with your website

Tactical Planning

SEO

SEARCH MARKETING

FACEBOOK

GOOGLE+

TESTIMONIALS

INFOGRAPHICS

BLOG

PPC TRADITIONAL

DISPLAY NETWORK

REMARKETING ONSITE OFFSITE

SOCIALMARKETING

LINKEDIN

CONTENT PLANING

IN MAILING

LINKEDIN ADS

PROMOTED TWEETS

TWITTER

FACEBOOK ADVERTISING

CONTENTMARKETING

WEBINARS

WHITE PAPERS CASESTUDIES

VIDEO

MANUAL

AUTOMATEDSEGMENTATION

FREQUENCY RELEVANCY

TIMELY

EMAIL MARKETING

Page 28: Winning new business with your website

Email

Page 29: Winning new business with your website

Does your delivery matchyour online strategy?

• Complete control at every touch point of your customer’s experience with the brand and product

• Save time, resource and ROI allowing you to concentrate your efforts on NPD and marketing

Page 30: Winning new business with your website

Winning new business with your website

Introductions

Current Performance

Research

Continually Review

Tactical Planning

Summary

Takeaways

Page 31: Winning new business with your website

Summary

• Analyse your current position

• Research changes and the strengths of competitors in your market

• Make considered improvements

• Create a tactical plan and schedule your activities

Page 32: Winning new business with your website

Winning new business with your website

Introductions

Current Performance

Research

Continually Review

Tactical Planning

Summary

Takeaways

Page 33: Winning new business with your website

Question Time

Page 34: Winning new business with your website

All those questions I meant to ask…

…but didn’t.

@ExactAbacusLtd

Please contact Daena Hayhurst for further information:

[email protected] 455 052 Ext.1337