onboard courier network

“It’s like putting WINGS on your priority delivery.”

14 August | 17:15 o’clockCall from an AOG desk in Athens. An airplane requires a new part in Tenerife.

What is Wings

WINGS is the largest and only true global on-board courier network with unparalleled coverage anywhere in the world. WINGS is dedicated to hand delivery of high priority goods in the fastest and safest manner. Guaranteed.

WINGS is a privately owned company with its headquarters in the Netherlands and part of Control Towers Holding Group.

Why OBC? Urgent Transportation services comparison

Normal Cargo Courier Services (DHL, FedEx, TNT, UPS etc.)

Priority/Express Cargo OBC

Routing and total transit time

• 4-5 days• Fixed routing• Delivery time not

guaranteed

• 2-3 days• Fixed routing in

closed network• Delivery time not

guaranteed

• Fast• Fixed time based on

carrier• Delivery time not

guaranteed

• Fastest transit time available

• Flexible carrier choice• Delivery time

guaranteed

Acceptance time prior to departure

8-12 hours Daily cut-off 4-5 hours prior departure

1 hour prior to departure

Time required at transit hub(s)

8-12 hours Daily cut-off 4-5 hours after arrival Immediate transfer

Destination handling time

24 hours 24 hours 2-10 hours depending on the destination

Immediate clearance at airport of destination

Delay(s) Possible, due to low priority

• Possible • No corrective action

possible after booking (closed network)

• Priority cargo• Possibility still present• Chance of delay

• Minimal chance• Immediate

contingency options

Damage/loss • High risk• Multiple transfer of

hands• 6-8 handling stations

• High risk• Multiple transfer of

hands• 6-8 handling stations

• High risk• Multiple transfer of

hands• 6-8 handling stations

• No damage or loss• Shipment remains

with a single person from door-to-door

The right person with the right visa at the right place at the right time. Always.

What does this mean for you?

What is an On-Board Courier (OBC)?

An OBC is a person who(m) transports goods on-board a commercial flight. These can be goods from any sort of industry. For example within the aviation sector, an OBC could be a perfect solution for an Aircraft on Ground (AOG) situation. Or within the healthcare industry an OBC could be a safe and secure manner of transporting lifesaving medication.

Why On-Board Couriers?

The fastest transportation method available. Safety guaranteed as delivery stays in one pair of hands. No loss of shipment. Simplified procedures.

The fastest and safest way to deliver anything.

Anywhere. Guaranteed.

Why WINGS?

The first true global network of on-board couriers. Within our dedicated network of couriers, which we call “angels”,

WINGS is able to service 95% of the world. Angels carry the right visa in order to ensure the highest

commitment, availability and service. WINGS angels are trained, screened, multilingual and experienced

professionals. Passion for solutions Visibility at every milestone for WINGS customers via app or online

tracking options. Unbeatable timeframe.

The WINGS Global Operations Team features

A 24 hour a day – 365 days a year operations call center. Micromanagement of the entire logistics process from

door-to-door.

Our advanced IT infrastructure consists of:

A state-of-the-art, online, owned IT-platform An angel portal and a client website. For more information please

visit: www.wings-onboard.com The WINGS app includes tracking options and information about

the angel’s whereabouts and milestones.

14 August | 17:35 o’clock A WINGS angel has collected the consignment and is on the way to the airport.

14 August | 17:55 o’clock The angel boarded the first arriving flight into the country of delivery.

WINGS Logistics Service means…

Customs clearance facilities around the world. The WINGS multi-model set-up allows us to combine different

transportation methods to ensure the fastest transit time. Each angel inspects the contents of the consignment to ensure

safety and accuracy of order. The first flight IN service, meaning that WINGS will ship your cargo

on the first arriving flight using local angels.

Tailor made industry solutions

WINGS has a custom made solution for various industries. What’s more, WINGS is up for any challenge. For example, for the transportation of luxury items WINGS offers a secure method of transportation by sending our courier on board with a security escort. Or with the transportation of aircraft parts WINGS can deliver directly to the engineer waiting on the platform.

14 August | 19:35 o’clockThe first flight into Tenerife leaves from Atlanta at 19:35 o’clock. Our WINGS angel has the package at hand and is ready to take off.

“It’s like putting WINGS on your priority delivery.”

WINGS tracking options

WINGS clients are able to monitor consignments in real time. Each WINGS delivery is allocated a tracking number which allows check-in on the WINGS website giving our customers a clear insight into the angel’s whereabouts and milestones. WINGS has invested in a state-of-the-art system in order to facilitate tracking and tracing options. Additionally, each angel takes pictures of the contents of the consignment and of the documents which are being transported in order to provide customers with full visibility. The associated documentation and images are available to our customers on a personal tracking page of the WINGS website.

The WINGS app

WINGS has invested and developed a cutting edge application to ensure full transparency and control of shipments. Angels have the WINGS app installed on their smartphone allowing them to communicate with the Global Operations Team and clients. In other words, where the client is able to track and trace their angel online via the WINGS website, angels are able to share their location, milestones and any questions they have on the app. The app is linked to the website allowing important information to update automatically, giving our clients real-time information.

The fastest and safest way to deliver anything.

WINGS commitments

The 45 minute commitment – within 45 minutes of your booking a local angel is on the way for collection.

The first flight IN commitment – WINGS always considers the first arriving flight into the right place. This limits the time spent on delivery and ensures that your priority consignment will be at the right place and time faster than any other cargo service.

Money back guarantee* - if a delivery does not arrive on the agreed upon time, WINGS will reimburse the shipping charges. The insurance on the contents of your deliveries is included in the total shipping charges.

* Subject to terms and conditions.

Anywhere. Guaranteed.

15 August | 23:45 o’clockWINGS angel arrives in Tenerife and delivers the parts so the aircraft will be ready to fly again.

onboard courier network

Contact

WINGS provides premium global on-board courier services worldwide. We are very proud of our global network and the opportunity to offer our clients a unique logistics solution. WINGS looks forward to working with you and offering you our impeccable service.

Should you have any questions or for more information please call or email: Email: sales@wings-onboard.com, Telephone: +31 (0) 235 543 400.

You could also visit our website at: www.wings-onboard.com.WINGS is a subsidiary of Control Towers Holding Group.