wilma ann jancuk executive director at&t environment, health and safety 05/25/00 e-eh&s ehs...
TRANSCRIPT
Wilma Ann JancukExecutive Director
AT&T Environment, Health and Safety
05/25/00
e-EH&SEHS COMPLIANCE ASSESSMENT
PROGRAM ON THE WEB
“e-EH&S”
• Overview of AT&T• What it is• Case Study - Assessment• e-Tips
Overview of AT&T
• Leading telecom firm in the US -- and the largest cable company
• About 145,000 employees in 7000 staffed locations
• Undergoing a major technological shift
• Extremely, rapidly-moving, diverse, complex environment
What is e-EH&S?• e-EH&S is AT&T’s term for using the power
of information technology to help:– Employees work in a safe and
environmentally friendly workplace– Businesses lower costs, gain flexibility,
increase employee satisfaction and move at internet speed
– Society gain discontinuous improvements in environment and safety
• e-EH&S supports the “Triple Bottom Line”
What is e-EH&S?• It is the “dot com-ing” of Environment, Health
and Safety.• It means applying internet and intranet
principles:
– Replace materials and energy with information technology– Target, tailor, and distribute communications– Capture, manage, and disseminate knowledge– Gather, manage and collate data– Break the link between geography and functionality
A Sampling of the Web Systems• SARA reporting: Cut data collection time by
50%• Building Emergency Action Plans: “Learn
while creating” tool; cut time by 66%• PPE / Job Hazard Assessment: Dynamic
knowledge base for assessment, recommendation and sourcing across entire firm
• Accident Reporting: Completely automated process linking to HR and TPA systems
• Assessment: Online versionable protocol, findings, and corrective action tracking
Case Study: Assessment
• Why Assess?: – Assessments are a powerful tool for
managing and communicating EHS performance while:
• Ensuring a health and safety environment for our people, assets and surrounding communities
• Demonstrating effective management of EHS obligations to the companies’ key stakeholders
• Providing assurance to corporate officers about the company’s compliance status with EHS requirements
• Assessing potential EHS liabilities
Case Study: Assessment
• Three Phased Approach:
Pre-Assessment Activities
Onsite Assessment Activities
Post-Assessment Activities
Case Study: Assessment
• Assessment Approach: – Focus on “Big Picture”
• Use Professional Judgment• Focus on Root Causes & Sustaining Solutions• Systemic Vs. Isolated
– Data to Support Findings (Nothing but the Facts)• Explain Magnitude/Frequency of the Finding• Location of Finding
Case Study: Assessment• WEB TOUR -Home Page:
Case Study: Assessment
• Major Online Functions– Schedules (year 1987-2000…)– Upload (Laptop & Handheld Devices)– Reports (Canned & Custom)– Help (FAQ’s, Related Hyperlinks)– Admin (Access, Building & People
Profiles)– Logout
Case Study: Assessment• Assessment Schedule Menu:
Case Study: Assessment
• Online Tasks, Tools, & Documents (Selected Site)– Assessment Tasks By Role
• Assessor• Building Manager
– Online Tools & Documents• Versionable Protocol • Guide Book • Pre-Assessment Questionnaire• Exception Document
Case Study: Assessment
• Pre-Assessment Questionnaire (PAQ): – To Assess the Applicability and Baseline
Compliance Status Against:• Applicable US Regulations - Federal, State, & Local • AT&T Company Practices and Policies
– System Will Notify Assessors When Document Is Completed
– Onsite Personnel May Use It As a Pre-Assessment Tool
Case Study: Assessment
• Assessment Protocol: – Breaks Down All Relevant EHS Compliance
Areas– Contains Mapping References to
Assessment Guidebook– Not Designed to Be an Assessor’s “Walk-
down Tool”– Designed With the Layperson in Mine– Designed to Enable Tracking by Online Web
Database
Case Study: Assessment
• Assessment Guidebook: – User Friendly Reference Guide– Designed to Supplement Sections in
the Assessment Protocol– Includes AT&T Guidelines – EHS Support Resources
Case Study: Assessment• Documents & Information Page (1of 2):
Case Study: Assessment• Documents & Information Page (2 of 2):
Case Study: Assessment
• Assessor Tasks: –Create / Edit Exception Document–Email Exception Document –Email PAQ
Case Study: Assessment• Online Tools / Documents:
– Sample Exception Document
Case Study: Assessment• Create / Edit Exception Document (Protocol Index -
page 1 of 2)
Case Study: Assessment• Create / Edit Exception Document (Protocol Index -
page 2 of 2)
Case Study: Assessment• Create / Edit Exception Document (Section A)
Case Study: Assessment• Add Responsible Person Pop-up Screen
Case Study: Assessment• View Sample Guide Book Reference
Case Study: Assessment• Email Exception Document Screen
Case Study: Assessment
• Building Manager Tasks: –Fill Out Pre-assessment Questionnaire–Close Exception Document Items
Case Study: Assessment• Pre-Assessment Questionnaire:
Case Study: Assessment• PAQ (Section B-1 Air Emissions):
Case Study: Assessment• Close Exception Document Items:
Case Study: Assessment• Reports:
Case Study: Assessment• Upload:
e-Tips for e-EH&S• Develop a new paradigm. Use the internet to
reduce materials and energy, producing environmental and cost benefits both inside and outside the firm.
• Fail early and often. Don’t spend years developing requirements. Iterate your way towards the right answer.
• There is always risk, so manage it. Balance 90% tried and true technology with 10% experimental.
e-Tips for e-EH&S
• Run it like a business. Use a single point of accountability who can balance technologists, creatives, users and upper management.
• Use multiple suppliers. But use a common technology and look & feel platform.
• Go faster, faster, and even faster.
