Williams Tricia Resume new resume (1)

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Tricia WilliamsPage TwoTricia Williams5501 University Club Blvd N Apt 232, Jacksonville, Florida 32277cell 904.647.0615 willtm31@gmail.comInformation Technology Security IT Computer Specialist with 8 years of committed experience. Technical Customer Service Specialist with the capacity to quickly learn and synthesize new networking technologies. Consultative Security Specialist able to implement security practices and procedures. Team player who is flexible, reliable and adaptable to dynamic environments. Award-winning customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals.Skills: Network and Systems Security Attention to detail, Analytical abilities and the ability to recognize trends in data Logic and Objectivity Technical Specifications Development Remote access technology Understanding of confidentiality issues, and the law relating to them

Accomplishments

Computer United Tech Repair Company is #1 in Jacksonville, FL.thumbtack.comJournalism Club, Student Advisory Committee, Wall of Fame at Independence University, acknowledgement of achievements

Professional Experience

Business Owner, Jacksonville, Florida6/2014 PresentComputer United Tech Repair

Maintaining or repairing equipment Setting up and documenting computer security measures Offering technical support on-site or via phone or email Setting up computer security measures Configuring computer networks Offering technical support on-site or via phone or email. Analyzes existing role structures to improve and streamline structures, security administration and improve end-user experience. Active Directory and User account management. Independent knowledge of security database management.

Provider Data Strategy Senior Management, Jacksonville, Florida 8/2016 Present BroadPath Health Care Solutions

Responsible for maintaining, monitoring, and developing our process workflows, operational priorities, and team task assignments. Excellent presentation skills. Ability to identify and select the optimal data elements for clients business needs. Ability to translate data and analysis into actionable insights. Ability to work across teams in a complex highly matrixed organization.

Data Entry Clerk, Jacksonville, Florida6/2015 8/2016 CRT Duval County SchoolsAssist Behavior Modification Facilitators with discipline reports and reporting;.Serves as a liaison between District and school level program administrators toensure accurate, thorough, and effective use of data; Types, completes and/or files various documents, records, and reports such as letters, memoranda, agendas, work orders, invoices, purchase orders, etc.

Continued

Paraprofessional, Jacksonville, Florida 11/2013 7/2015Duval County Public SchoolsSupporting instruction, tutoring and supervision of individual students or smallgroups of students. Assisting with classroom management and monitoring of student behavior. Interact with teachers to provide and process information in response to inquiries, concerns, and requests about products and services.Interact with teachers to provide and process information in response to inquiries,concerns, and requests about products and services. Research required information using available resources.

Technical Support, Jacksonville, Florida 1/2011 4/2013Firefly Education ConsortiumTechnical troubleshooting within an enterprise environment Perform maintenance toinclude system crashes, slow-downs and data recovery Selected Contributions

Education & Credentials

Bachelor of Science in Computer Information Systems, Graduated May 2016 Independence university, Salt Lake City, Utah

Master of Cyber Security , Expected Graduation 2018LIBERTY UNIVERSITY, Lynchburg, Virgina

Professional Certification JK0-018: Security + CEH Certified Ethical HackerProgram Affiliations Information Systems Security Association EC -Council Training Camp Inc. Presidents List, Honor Roll Networking and Information Systems Security Presidents List, Honor Roll Linux Operating Systems I OPS113 Program Logic PRG103 Presidents List, Honor Roll Honor Society Student HonorSociety.org